The US National Highway Traffic Safety Administration (NHTSA) has announced a recall of over 90,000 Jeep Grand Cherokees due to a software error that could lead to a loss of drive power and potential crashes. The recall, issued by Chrysler, affects 2022 to 2026 plug-in hybrid electric models of the SUV, totaling 91,787 vehicles. The software error is located in the hybrid control processor and may result in an unexpected loss of propulsion, which can cause a vehicle crash without prior warning.
According to the NHTSA, the loss of drive power can occur without warning, increasing the risk of a crash. Fortunately, Chrysler has reported that it is not aware of any injuries or accidents caused by the defect as of August 18. The company’s parent, Stellantis, has not yet commented on the recall.
A remedy for the issue is currently being developed, and the NHTSA has announced that letters will be sent to affected Jeep owners starting on October 23. Vehicle owners can also search for their vehicle by VIN number on the NHTSA’s website starting September 11. Additionally, owners can contact Chrysler’s customer service at 1-800-853-1403 for more information.
This recall is not the first for the Jeep Grand Cherokee. Last year, over 330,000 models were recalled due to a steering wheel issue that could cause drivers to lose control. The latest recall highlights the importance of addressing software errors and other defects in vehicles to ensure the safety of drivers and passengers.
It is essential for affected vehicle owners to be aware of the recall and take necessary steps to have their vehicle repaired. The NHTSA’s website provides a convenient way for owners to check if their vehicle is affected, and Chrysler’s customer service is available to answer any questions or concerns. By addressing this software error, Chrysler aims to prevent potential crashes and ensure the safety of its customers.