Vignesh Automobile, a legacy brand in the automotive industry, has launched a dedicated Ashok Leyland service center to transform the commercial vehicle service experience. Established in 2016, the company has moved beyond manufacturing buses and trucks to focus on customer satisfaction through innovative service solutions. The new service facility, spanning over 19,500 square feet, is equipped with advanced tools and technology, including i-Alert and EDC scan tools, to pinpoint faults and resolve issues quickly.
The center employs over 34 skilled professionals, including L3-certified mechanics trained by Ashok Leyland, and offers a range of services, including repairs, maintenance, and spare parts supply. The facility is designed to reduce vehicle turnaround time, particularly for long-haul routes, and serves buses, tippers, LCVs, and heavy-load trucks. Ashok Leyland’s robust spare parts supply chain and Vehicle Off Road (VOR) order mechanism ensure that critical components can be delivered quickly, minimizing wait times for customers.
Vignesh Automobile is also preparing for the future by investing in training for electric vehicle servicing, with a focus on Ashok Leyland’s Switch Mobility vehicles. The company offers value-added services, including on-site service campaigns for large fleet operators and transparent warranty claims processing. The service center is open 24/7, 365 days a year, and offers dedicated roadside breakdown support.
The company’s long-term vision is to establish 20 service centers across Tamil Nadu by 2030, with a focus on high-potential regions. Vignesh Marimuthu Rajaram, Managing Director of Vignesh Automobile, emphasizes the company’s commitment to innovation, service excellence, and customer trust. With its strong presence in both passenger and goods transport segments, Vignesh Automobile is poised to become a leading player in the commercial vehicle service landscape.
The company’s goal is to be ahead of the curve in terms of technology and innovation, with a focus on electric and alternative fuel vehicles. By building a network of service centers and investing in training and technology, Vignesh Automobile aims to provide seamless and efficient service experiences for its customers. With its legacy brand and innovative approach, Vignesh Automobile is set to revolutionize the commercial vehicle service industry in India.