Edelweiss Life Insurance has announced its highest-ever Claim Settlement Ratio of 99.29% in the fiscal year 2025. This ratio measures the percentage of death claims paid out compared to the total claims received, indicating the insurer’s reliability and commitment to policyholders. According to Sumit Rai, MD & CEO of Edelweiss Life Insurance, the company’s continuous refinement of processes, simplification of claim procedures, and provision of compassionate guidance have enabled it to maintain a claim settlement ratio above 99% for three consecutive years.
Over the past five years, Edelweiss Life Insurance has focused on enhancing its claims performance by leveraging advanced technology integration. The company has utilized multiple data models and technologies to ensure that genuine claims are processed efficiently while implementing controls to guarantee a smooth settlement process. This commitment to incremental improvement has yielded positive results, with the company achieving its highest-ever claim settlement ratio in FY25.
The achievement of a 99.29% claim settlement ratio is a significant milestone for Edelweiss Life Insurance, demonstrating its dedication to providing reliable and efficient service to its policyholders. The company’s emphasis on technology integration and process refinement has enabled it to streamline its claims process, resulting in faster and more accurate settlements. As stated by Sumit Rai, the company’s goal is to provide compassionate guidance during difficult times, and its high claim settlement ratio is a testament to its success in achieving this objective.
The report, published on November 18, 2025, highlights Edelweiss Life Insurance’s commitment to excellence in claims settlement. The company’s focus on technology, process improvement, and policyholder satisfaction has positioned it as a leader in the life insurance industry. With its impressive claim settlement ratio, Edelweiss Life Insurance has reinforced its reputation as a reliable and trustworthy insurer, providing policyholders with peace of mind and financial security. Overall, the company’s achievement is a significant milestone, demonstrating its dedication to delivering exceptional service and support to its policyholders.