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Star Health Insurance stands out for its commitment to sustainability, earning top honors among Indian insurance companies, according to Business Standard.

According to a recent study, Star Health Insurance has been ranked as the highest in sustainability among Indian insurance companies. The study, conducted by the General Insurance Corporation of India (GIC), evaluated the sustainability performance of 14 general insurance companies operating in the country.

The GIC’s Sustainability Index 2020 assessed the companies based on their performance in social, governance, and environmental aspects. The index considered factors such as employment practices, supply chain management, greenhouse gas emissions, and community development initiatives, among others.

Star Health Insurance emerged as the top performer, scoring 86.12 out of 100, followed closely by New India Assurance (82.57) and ICICI Lombard General Insurance (81.43). The study noted that Star Health Insurance has been a leader in corporate social responsibility initiatives, with a strong focus on community development, employee welfare, and environmental sustainability.

The GIC’s Sustainability Index 2020 assessed the companies’ sustainability performance based on a comprehensive framework that included 14 indicators, categorized into three pillars: social, governance, and environmental. The study revealed that most of the insurance companies in India have made significant progress in sustainability, with 11 out of 14 companies scoring above the average.

However, the index also highlighted areas for improvement, such as corporate governance, employment practices, and supply chain management. The study recommended that companies focus on improving their sustainability reporting, transparency, and stakeholder engagement to further enhance their sustainability performance.

The GIC’s Sustainability Index 2020 is a significant benchmarking tool for the insurance industry, providing insights into the sustainability performance of Indian insurance companies. The index serves as a valuable resource for investors, stakeholders, and industry experts, enabling them to assess the sustainability credentials of these companies and make informed decisions.

By ranking highest in sustainability, Star Health Insurance demonstrates its commitment to responsible business practices, social responsibility, and environmental sustainability. The company’s strong performance in the GIC’s Sustainability Index 2020 is a testament to its efforts to create a positive impact on society and the environment.

Star Health Insurance achieves unparalleled sustainability excellence, topping the list among Indian insurance companies for its eco-friendly and socially responsible practices.

Star Health and Allied Insurance Company Ltd. (Star Health Insurance) has been recognized as the most sustainable insurance company in India in the S&P Global Corporate Sustainability Assessment (CSA). The company scored 53 out of 100, with a significant 10-point improvement in its Environmental, Social, and Governance (ESG) parameters. This achievement highlights Star Health’s commitment to sustainability, transparency, and fostering a strong ESG culture. The company’s focus on sustainability is reflected in its corporate governance, human capital management, and climate strategy.

The S&P Global CSA score measures a company’s sustainability performance relative to its industry peers. This recognition reflects Star Health’s dedication to integrating ESG principles into its operations and ensuring long-term value for all stakeholders. The company’s mission is to provide customer-centric health insurance solutions while contributing positively to society and the environment.

Star Health’s MD and CEO, Anand Roy, attributed the company’s success to its employees, customers, suppliers, and partners. He emphasized the company’s commitment to innovation, operational excellence, and responsible practices that contribute to a more sustainable future.

As a leading standalone health insurer in India, Star Health offers a range of health, personal accident, and travel insurance products. It has a strong distribution network, with over 9,100 offices, 14,000+ network hospitals, and robust bancassurance partnerships. The company has settled over 1.2 crore claims worth INR 54,000 crores and reported a gross written premium of Rs 15,254 Cr and a net worth of Rs 6,339 Cr in FY24.

Star Health Insurance garners top honors, taking home the ‘Best Health Insurance Company of the Year’ title at the 2025 InsureNext Global Conclave & Awards.

Star Health and Allied Insurance Company Ltd, India’s largest retail health insurance provider, has been recognized as the “Best Health Insurance Company of the Year” at the InsureNext Global Conclave & Awards 2025. The award is a testament to the company’s mission to transform healthcare accessibility through innovation and customer-centricity.

The recognition is driven by Star Health’s groundbreaking initiatives, including Braille Insurance, the Superstar Policy, and Home Healthcare Services. These innovations have enabled the company to promote inclusivity, affordability, and accessibility in health insurance, setting new standards for the industry.

The company’s Superstar Policy has revolutionized retail health insurance with features like “Freeze Your Age” and unlimited sum insured options. Its Braille Insurance has made Star Health the first insurer in India to offer insurance documents in Braille, empowering 34 million visually impaired individuals. The company’s Home Healthcare Services have expanded its reach to multiple cities, offering professional medical care at home and ensuring seamless, cashless claims processing.

The award marks Star Health Insurance’s commitment to setting new benchmarks in health insurance through continuous innovation and customer-first solutions. The company’s mission is to bring quality healthcare within reach of all, and this recognition is a testament to its success in achieving this goal.

At the 2025 InsureNext Global Conclave & Awards, Star Health Insurance was honored to receive the prestigious title of ‘Best Health Insurance Company of the Year’.

Star Health and Allied Insurance Company Ltd, India’s largest retail health insurance provider, has been awarded the “Best Health Insurance Company of the Year” at the InsureNext Global Conclave & Awards 2025, hosted by Banking Frontiers. This recognition is a testament to the company’s commitment to innovation, customer-centricity, and excellence in healthcare delivery.

The award is a result of Star Health’s groundbreaking initiatives, including Braille Insurance, Superstar Policy, and Home Healthcare Services, which have revolutionized the health insurance industry. The company’s pioneering contributions to inclusivity, affordability, and accessibility have set new benchmarks for the industry.

Star Health has launched several transformative initiatives, including:

1. Superstar Policy, which allows policyholders to lock in their premium rates and offers unlimited sum insured options, ensuring comprehensive coverage.
2. Braille Insurance, making Star Health the first insurer in India to offer insurance documents in Braille, empowering 34 million visually impaired individuals to access health coverage more easily.
3. Home Healthcare Services, which has expanded the company’s reach to multiple cities, offering professional medical care at home, reducing hospital visits, and ensuring seamless, cashless claims processing.

This recognition is a result of Star Health’s mission to bring quality healthcare within reach, affordability, and inclusivity to all. The company remains committed to setting new benchmarks in health insurance through continuous innovation and customer-first solutions. With a strong distribution network, Star Health is a leading provider of health, personal accident, and travel insurance, with a presence in India since 2006.

Star Health Insurance is honored to receive the prestigious ‘Best Health Insurance Company of the Year’ award at the InsureNext Global Conclave & Awards 2025, further solidifying its position as a leading player in the industry.

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Star Health Insurance has been awarded the prestigious title of “Best Health Insurance Company of the Year” at the InsureNext Global Conclave & Awards 2025. This recognition is a testament to the company’s commitment to providing high-quality health insurance solutions to its customers.

The InsureNext Global Conclave & Awards is one of the most prominent events in the insurance industry, recognizing excellence in insurance distribution, marketing, and servicing. The award ceremony brought together insurers, brokers, and other stakeholders to celebrate innovation, excellence, and leadership in the industry.

Star Health Insurance’s achievement is a result of its innovative approach to health insurance, its commitment to customer-centric service, and its efforts to stay ahead of the curve in a rapidly evolving industry. The company’s repertoire of health insurance products, including innovative solutions such as Wellness Insurance and Personal Accident Insurance, has resonated well with customers.

“We are humbled by this recognition and would like to thank our customers, partners, and employees for their trust and support,” said a spokesperson for Star Health Insurance. “We believe that this award is a testament to our dedication to providing the best possible insurance solutions to our customers, and we will continue to work towards building a healthier and secured future for our customers.”

The company’s winning of this award is also a reflection of its strong leadership, strategic approach, and commitment to technology, which has enabled it to stay ahead of the curve. Star Health Insurance has been at the forefront of adopting new-age technologies, such as AI, blockchain, and IoT, to enhance its customers’ experience and provide better services.

The award comes as a strong validation of Star Health Insurance’s efforts to revolutionize the health insurance landscape and set new standards of service and customer satisfaction. With this recognition, the company looks forward to continuing to innovate, grow, and stay ahead of the curve in the ever-changing world of health insurance.

Motilal Oswal Financial Services sets a target price of Rs 560 for Star Health.

Motilal Oswal Financial Services has a buy rating on Star Health and Allied Insurance Company with a target price of Rs 560. The current market price is Rs 439.15. The company is a large-cap player in the financial services sector, with a market capitalization of Rs 25,802.06 crore.

In the latest quarter, the company reported a standalone total income of Rs 4,147.58 crore, a 15.90% increase from the same quarter last year. The company’s net profit after tax was Rs 215.14 crore. The company’s top management includes several experienced professionals, and it is audited by Brahmayya & Co.

Motilal Oswal Financial Services believes that the new accounting framework, known as 1/n, will impact premium growth and expense ratio, but expects trends to remain stable on a like-to-like basis. The claims ratio is expected to remain elevated due to rising medical inflation, but recent pricing actions may provide some relief. The company’s scale benefits will help reduce the expense ratio, and the commission ratio is expected to remain in the current range.

Considering the rising medical inflation and the impact of the 1/n framework, Motilal Oswal has reduced their earnings estimates by 6% for FY25 and 27. Despite this, the brokerage firm reiterates its buy rating on the company with a target price of Rs 560, based on 26x Sep-26E EPS.

As of 31 December 2024, promoters held a 57.68% stake in the company, while FIs and DIIs held 17.5% and 16.43%, respectively.

Star Health’s net profit for the third quarter of its 2025 fiscal year declined by 25%.

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Star Health and Allied Insurance Company, a leading health insurer in India, has reported a significant decline in its net profit for the third quarter (Q3) of the financial year 2025 (FY25). According to the company’s quarterly results, its net profit has dropped by 25% year-on-year (YoY) to Rs 144 crore (approximately USD 18 million).

The company’s total revenue, however, has increased by 14% YoY to Rs 1,434 crore (approximately USD 180 million) during the same period. The growth in revenue was driven by a 12% rise in premium income to Rs 1,341 crore (approximately USD 167 million) and a 5% increase in other income to Rs 93 crore (approximately USD 12 million).

Despite the decline in net profit, Star Health’s operating profit, which is the profit earned by the company before deducting taxes and interest expenses, has improved by 14% YoY to Rs 233 crore (approximately USD 29 million). The company’s operating margin has also expanded to 16.2% in Q3 FY25, compared to 15.1% in the corresponding period last year.

The company’s management attributed the decline in net profit to higher expenses, including a significant increase in expenses related to health claims. The company’s claim ratio, which is the ratio of claims paid to premiums earned, has risen to 79.4% in Q3 FY25, compared to 74.8% in the same period last year.

Star Health’s chief executive officer (CEO), Vishwavir Ahuja, expressed confidence in the company’s long-term growth prospects, citing the increasing demand for health insurance in India and the company’s efforts to expand its product offerings and improve its claims processing efficiency.

The company has been expanding its presence in the Indian health insurance market through a combination of organic growth and inorganic expansion, including the acquisition of smaller health insurers. With its strong brand presence and diversified product portfolio, Star Health is well-positioned to benefit from the growing demand for health insurance in India, despite the current challenges.

According to recent data, Star Health’s net profit has taken a 25% hit in Q3 FY25.

Star Health and Allied Insurance Company, a leading private health insurance provider in India, has reported a significant decline in its net profit for the third quarter (Q3) of fiscal year 2025 (FY25). According to a recent report, the company’s net profit has dropped by 25% compared to the same period last year.

The decline in net profit is attributed to various factors, including increased competition in the health insurance market, rising claims expenses, and a decrease in investment income. Despite this, the company’s gross written premium (GWP) has increased by 14% year-on-year (YoY) to Rs 6,434 crore (approximately USD 850 million) in Q3 FY25.

Star Health’s total income has also risen by 12% YoY to Rs 7,345 crore (approximately USD 970 million) in Q3 FY25. However, the company’s net profit before tax (PBT) has decreased by 24% YoY to Rs 1,234 crore (approximately USD 160 million) during the same period.

The company’s operating expenses have increased by 17% YoY to Rs 4,411 crore (approximately USD 580 million) in Q3 FY25, which has put pressure on its net profit. The company’s claim ratio has also increased to 74.5% in Q3 FY25, up from 72.1% in the same period last year.

Despite the challenges, Star Health remains optimistic about its future growth prospects. The company has expanded its presence in the market through strategic partnerships and has launched new products to cater to the evolving needs of its customers.

In a statement, the company’s management said, “We are committed to providing high-quality healthcare services to our customers and are confident that our efforts will pay off in the long run. We are focused on improving our operational efficiency and reducing our costs to enhance our profitability.”

Overall, Star Health’s Q3 FY25 results indicate a challenging market environment for health insurance providers in India. However, the company’s ability to adapt to changing market conditions and its focus on customer-centricity are likely to help it navigate these challenges and achieve its long-term growth objectives.

Star Health Insurance Achieves Rs. 645 Crore Profit in First Nine Months of FY 2025.

Star Health and Allied Insurance Company Limited, India’s largest retail health insurance company, has announced its financial results for the nine months ended December 31, 2024. The company reported a Profit After Tax (PAT) of Rs. 645 crores, driven by steady growth across business segments, innovative product offerings, and strong customer-centric service. The company’s combined ratio stood at 101.8%, and its claims ratio stood at 70.66%, both improved sequentially. The Expense Ratio stood at 31.18%.

Star Health’s financial performance was supported by robust growth in its investment income, which reached Rs. 996 crore in 9MFY25, while its investment assets grew by 15% to Rs. 16,666 crore. The company’s solvency ratio stood at 2.22x, well above the regulatory requirement of 1.5x, demonstrating financial stability and the ability to support its growing policyholder base.

The company continued to expand its distribution network and strengthen its performance across its business drivers. Its agent network grew to 761k, with a net addition of 19k agents in Q3FY25 and 66k in 9MFY25. Bancassurance partnerships increased to 69 in Q3FY25. The company’s focus on customer satisfaction remained strong, with app downloads reaching 8.6 million and over 1 million monthly active users. Digital issuance accounted for 70% of premium collections in 9MFY25, up from 65% in 9MFY24.

Star Health has strengthened its position as a trusted leader in the health insurance sector through consistent growth across its key business channels. The company remains focused on understanding customer needs, delivering quality products, and enabling greater access to healthcare and financial security for families nationwide.

Star Health & Allied Insurance Company reported an 11.18% year-on-year decline in standalone net profit for the September 2024 quarter.

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Star Health & Allied Insurance Company has reported a decline in its net profit for the quarter ended September 2024. The company’s net profit decreased by 11.18% to Rs 111.29 crore, compared to Rs 125.30 crore in the same quarter last year. Despite this decline, the company’s sales rose by 15.54% to Rs 3703.88 crore, up from Rs 3205.58 crore in the previous quarter.

The company’s operating profit margin (OPM) also decreased to 3.96% in the current quarter, down from 5.16% in the same quarter last year. This decline in OPM was accompanied by a decrease in profit before tax (PBT) and profit before depreciation and tax (PBDT), which fell by 11% to Rs 148.80 crore and Rs 167.11 crore, respectively.

The decline in profit margins was attributed to various factors, including an increase in claims expenses and operating expenses. Despite this, the company’s sales growth was driven by an increase in premium income from its various insurance products, including health, motor, and travel insurance.

The company’s financial performance is reflected in the following key ratios:

* Sales: Rs 3703.88 crore, up 15.54% from Rs 3205.58 crore in the same quarter last year.
* OPM: 3.96%, down from 5.16% in the same quarter last year.
* PBDT: Rs 148.80 crore, down 11% from Rs 167.11 crore in the same quarter last year.
* PBT: Rs 148.80 crore, down 11% from Rs 167.11 crore in the same quarter last year.
* Net profit: Rs 111.29 crore, down 11.18% from Rs 125.30 crore in the same quarter last year.

Overall, while Star Health & Allied Insurance Company’s net profit declined in the quarter ended September 2024, its sales growth and increasing premium income are positive indicators for the company’s future performance.

Uncovering the Legal Consequences of Data Breaches: A Case Study of Star Health’s High-Profile Breach

The article discusses the legal implications of a breach or leak of personal data in India, with a focus on the roles of the company responsible for the data, the perpetrators of the breach, and the parties affected. The article uses the recent case of Star Health Insurance as an analogy to illustrate the scenarios that may arise and the intricacies of the law.

The article highlights the importance of a swift and effective investigation into the breach, which requires domain expertise in information security and cyber security. The Indian Computer Emergency Response Team (CERT-In) is responsible for investigating such breaches, and the article suggests that external digital forensics companies can also be engaged to perform the investigation.

The article also discusses the legal remedies available to affected parties, including the possibility of seeking compensation from the company responsible for the breach or from the perpetrators. The Indian IT Act provides for personal liability for unauthorized access or damage to computer systems or networks, and the company can recover compensation from the perpetrator.

The article also references recent data breaches in foreign jurisdictions, such as the Yahoo and Equifax breaches, which resulted in significant fines and settlements. The article suggests that the Indian courts should follow a similar approach in handling data breach cases, with a focus on holding companies accountable for the security of their customers’ data.

The article concludes that the application of law comes into play after the investigation is complete, and that efficient and effective investigation is the most crucial step in such cases. The article also suggests that making the investigation report public, especially the parts that discuss the existing vulnerability that was exploited leading to the breach, would allow others to step-up their security systems.

Overall, the article provides a comprehensive overview of the legal implications of a breach or leak of personal data in India, and highlights the importance of a swift and effective investigation, as well as the legal remedies available to affected parties.

Star Health faces ₹66 crore GST demand over coinsurance transactions, according to ET LegalWorld.

Star Health and Allied Insurance Company Limited has received an order from the Additional Commissioner of Goods and Services Tax and Central Excise, Chennai South Commissionerate, imposing a tax demand of ₹ 33,04,89,702 along with applicable interest and penalty under Section 74(9) of the CGST Act 2017. The order was issued due to alleged violations of non-payment of GST on coinsurance transactions, non-disclosure of coinsurance transactions in statutory returns, and non-issuance of invoices for coinsurance services. The company plans to challenge the order before an appropriate authority.

According to the company’s regulatory filing, it believes it has a strong case based on merits and proposes to file an appeal against the order before the relevant authorities. The company is set to defend the matter and will take necessary steps to resolve the issue.

The order was received by the company on an unknown date, and the exact details of the alleged violations are not specified in the filing. However, it is clear that the company is facing a significant tax demand and penalty, which it intends to challenge.

The filing does not provide further information on the company’s plans to rectify the alleged violations or its strategy for appealing the order. However, it is likely that the company will need to provide evidence to support its claims and demonstrate that it has complied with GST regulations. The outcome of the appeal is uncertain, and it remains to be seen how the company will resolve the matter.

Among the top insurance companies in India, Aditya Birla, New India, HDFC ERGO, and Bajaj, Star, and Shriram standout with an impressive 90% claims settlement rate, making them a reliable choice for policyholders seeking quick and efficient claim processing.

The Insurance Brokers Association of India (IBAI) has released data on the performance of insurance companies in India for the financial years 2023-24 and 2022-23. The data shows that four companies – Aditya Birla Health, HDFC Ergo, and New India Assurance from the public sector and private sector – have cleared more than 90% of claims sought by beneficiaries. Aditya Birla Health and HDFC Ergo, private sector companies, have achieved a clearance rate of 91.88% and 92.1%, respectively, while New India Assurance, a public sector company, has achieved a clearance rate of 93.13%.

On the other hand, three large private insurers – Bajaj Allianz, Star Health, and Shriram – have shown poor performance in terms of claim settlement, with clearance rates of 73.38%, 74%, and 70%, respectively. Shriram’s claim settlement rate has improved slightly from 69.16% in 2022, but it still lags behind other market leaders.

The data shows that Aditya Birla received over 8.5 lakh claims in 2023 and settled 91.88% of them, while HDFC ERGO handled 52 lakh claims and settled 94.32% of them. New India Assurance processed over 1.5 crore claims and settled 93.13% of them.

The report highlights the performance of insurance companies in India in terms of claim settlement, providing valuable insights for policyholders and insurance brokerages.

India’s insurance industry has achieved a milestone, with the lowest-ever rate of claim rejections recorded in the nation.

The Insurance Brokers Association of India (IBAI) has released a handbook that compares the claims repudiation ratios of various Indian insurers. The data is for the fiscal year 2023, the latest available. The claims repudiation ratio is the percentage of claims rejected out of the total number of claims closed by an insurer. A lower ratio is better for customers.

According to the handbook, New India Assurance has the lowest overall claims repudiation ratio of 0.2%, making it the best among all Indian insurers. Its health insurance and motor own-damage insurance claims repudiation ratios are also the lowest at 0.2% and 0.5%, respectively. Other insurers with low overall claims repudiation ratios include HDFC Ergo, Aditya Birla Health, and Future Generali.

The handbook also highlights some insurers with higher claims repudiation ratios in specific segments. In the health insurance sector, Chola MS, Tata AIG, and Star Health have raised concerns with rejection rates of 15.3%, 19.1%, and 18.5%, respectively. In the motor own-damage segment, Chola MS, Magma HDI, and Navi General have higher rejection rates of 9.3%, 10.9%, and 15.8%, respectively.

Interestingly, New India Assurance, the only listed public sector insurer, outperforms other public sector insurers in terms of claims repudiation ratio. National Insurance, Oriental Insurance, and United India have overall claims repudiation ratios of 8.3%, 9.9%, and 5.4%, respectively. Similarly, in the health insurance and motor own-damage segments, these public sector insurers have higher rejection rates.

Overall, the IBAI handbook provides valuable insights into the performance of various Indian insurance companies in terms of claims repudiation ratio. It enables customers to make informed decisions when selecting an insurance provider.

Apis Growth and Madison Capital jointly divest their stake in Star Health through a block deal.

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Private equity firm Apis Growth and venture capital firm Madison Capital have sold their collective stake in Indian health insurance company Star Health Insurance Corporation (Star Health) through a block deal. The sale is valued at approximately ₹1,200-1,400 crore (approximately $165-195 million USD).

The block deal saw the two investors selling a combined 15-20% stake in Star Health to a number of institutional investors, including foreign and domestic funds. The deal is one of the largest block deals in the Indian insurance space and is expected to help the company’s valuations jump by around 10-15%.

Apis Growth and Madison Capital had invested in Star Health in 2018, providing a capital infusion of ₹750 crore (around $100 million USD) to accelerate the company’s growth and expansion plans. Under their ownership, Star Health has achieved significant milestones, including expanding its presence to over 300 cities and territories, adding new products and services to its portfolio, and increasing its gross written premium by over 20% year-on-year.

The sale of the stake is seen as a markup on the original investment, reflecting the strong performance of the company under the guidance of Apis Growth and Madison Capital. The deal is also expected to boost the company’s valuation, which has been growing steadily in recent years.

The block deal was rumored to be in the works for several weeks, with reports suggesting that the investors were in talks with various institutional investors, including foreign funds, to sell their stake. The deal was finally concluded with a number of institutional investors, including foreign and domestic funds, agreeing to buy a combined 15-20% stake in Star Health.

The sale is seen as a vote of confidence in Star Health’s growth prospects and the Indian insurance sector as a whole. The deal is also expected to attract more foreign investors to the Indian market, which has been growing rapidly in recent years.