Chola MS General Insurance Company Ltd, a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Company Ltd, has reported a profit before tax of Rs 144.77 crore for the quarter ending June 2025, despite higher claims. The company’s profit is lower compared to the same quarter last year, which was Rs 178.96 crore. The decrease in profit is attributed to higher provisioning for motor third-party claims due to rising award values and the absence of premium increases over the last four years. A few large claims also impacted the company’s results for the quarter.
Despite the challenges, Chola MS General Insurance remains committed to delivering sustainable and profitable growth. The company has been investing in digital platforms, data-led decision making, and strategic distribution partnerships to stay resilient and future-ready. Managing Director V Suryanarayanan stated that the company is focused on enhancing value for its customers, partners, and stakeholders through innovation, operational excellence, and a strong service ethos.
During the quarter, Chola MS General Insurance made significant progress in its technological transformation programs. The company completed the migration of its Enterprise Resource Planning (ERP) system and launched the first phase of its enterprise-wide Data Platform. These initiatives are expected to improve the company’s operational efficiency and enable data-driven decision making.
The company’s commitment to customer value, innovation, and digital transformation is evident in its strategic initiatives. By leveraging technology and data analytics, Chola MS General Insurance aims to provide better services to its customers and stay ahead of the competition. The company’s focus on operational excellence and service ethos is also expected to enhance customer satisfaction and loyalty. Overall, Chola MS General Insurance is well-positioned to navigate the challenges in the insurance industry and achieve sustainable growth in the long term.