IFFCO-TOKIO General Insurance Company Limited, one of India’s leading general insurance companies, is celebrating its 25th anniversary. The company was established in 2000 as a joint venture between IFFCO and Japan’s Tokio Marine Group. Over the years, IFFCO-TOKIO has worked towards making insurance accessible to every individual, household, and business, with the objective of “Spreading Happiness” through customized policies and a high claim settlement rate.
Today, the company caters to over 86 lakh policies through 1000+ offices and 35,000 agents, built on decades of trust. IFFCO-TOKIO has introduced affordable insurance solutions for under-covered communities, tying up with cooperatives to distribute micro insurance for package policies, health, and motor policies. The company’s managing director and CEO, Subrata Mondal, stated that IFFCO-TOKIO is committed to IRDAI’s “Insurance for All by 2047” vision and aims to build one of the best customer-focused, innovative, and socially responsible insurance companies in India.
IFFCO-TOKIO has laid out a strong technological foundation with trust, innovation, and resilience at its core. The company has provided training to over 5,000 women agents, fostering financial inclusion and community trust. It has also been at the forefront of social welfare through Corporate Social Responsibility initiatives, empowering rural youth, improving healthcare, and promoting sustainable practices.
The company has received numerous awards and recognitions for its business excellence, innovation, and customer service. Some of its notable awards include the ‘Tokio Marine Group Award 2025’, ‘India’s Top General Insurance Company Award 2025’, ‘Best DevOps Culture’, and ‘Asia’s Best General Insurance Company – 2025’. IFFCO-TOKIO has also been recognized for its customer service, healthcare insurance, and operational efficiencies using emerging technology.
As the company enters its next phase of growth, it is focused on building a strong and inclusive organization. With a commitment to gender diversity and equality, IFFCO-TOKIO provides opportunities for female participation and rise in the organization. The company’s journey over the past 25 years is a testament to its dedication to making insurance accessible and its unwavering trust and dedication to its customers.