Cholamandalam MS General Insurance Company (Chola MS) has reported a Gross Written Premium (GWP) of ₹2220 crore for the quarter ended September 2025 (Q2FY26), representing a slight increase from ₹2191 crore in the same quarter last year. For the half year ended September 2025 (H1FY26), the GWP was ₹4217 crore, marginally up from ₹4136 crore in the year-ago period.

The company attributed the modest growth to the loss of crop business, which amounted to ₹383 crore in the corresponding half year, and the adoption of the 1/n method of GWP recognition effective October 1, 2024. Additionally, Chola MS had ₹202 crores of non-motor long term premium in the half year, the recognition of which has been deferred to respective annual periods.

Despite the challenges, Chola MS demonstrated its commitment to customer satisfaction by settling over 3 lakh claims across various lines of business during the half year. The company’s Managing Director, V. Suryanarayanan, emphasized the importance of growth with profitability, stating that Chola MS remains focused on delivering superior customer experiences through innovation and operational excellence.

In line with its digital transformation journey, Chola MS launched its motor own damage claims management platform during the quarter, marking significant progress in its technological transformation initiatives. This development is expected to enhance the company’s operational efficiency and customer experience.

Overall, Chola MS’s performance in Q2FY26 reflects its steady progress in the general insurance market, despite facing challenges such as the loss of crop business. The company’s emphasis on digital transformation, innovation, and customer satisfaction is likely to drive its growth and performance in the coming quarters. With its commitment to delivering superior customer experiences, Chola MS is well-positioned to navigate the competitive general insurance market and achieve sustained growth with profitability.