IFFCO-TOKIO General Insurance Company Limited, one of India’s leading general insurance companies, is celebrating its 25th anniversary. Established in 2000 as a joint venture between IFFCO and Japan’s Tokio Marine Group, the company has come a long way in providing customized policies and excellent claim settlement rates to its customers. With a modest beginning, the company now caters to over 86 lakh policies through 1000+ offices and 35,000 agents.
The company has been working towards making insurance accessible to every individual, household, and business, and has brought out affordable insurance solutions for under-covered communities. It has tied up with cooperatives to distribute micro insurance for package policies, health, and motor policies. IFFCO-TOKIO has also been at the forefront of social welfare through its Corporate Social Responsibility initiatives, which focus on empowering rural youth, improving healthcare, and promoting sustainable practices.
Over its 25-year journey, the company has received numerous awards and recognitions for its business excellence, innovation, and customer service. These include the ‘Tokio Marine Group Award 2025’, ‘India’s Top General Insurance Company Award 2025’, ‘Best DevOps Culture’, and ‘Asia’s Best General Insurance Company – 2025’, among others.
According to Mr. Subrata Mondal, Managing Director & CEO, the company’s vision has enlarged to align with people’s aspirations and the robust economy, while committing to IRDAI’s “Insurance for All by 2047”. The company has laid a strong technological foundation with trust, innovation, and resilience at its core and is now entering a transformational next leg of growth.
IFFCO-TOKIO has also demonstrated its commitment to gender diversity and equality by providing opportunities for female participation and training over 5,000 women agents. The company’s expansion in terms of customers and employees exemplifies its inclusive growth. As it looks to the future, IFFCO-TOKIO aims to build one of the best customer-focused, innovative, and socially responsible insurance companies in India.
With a strong foundation and a commitment to its customers, IFFCO-TOKIO is poised to continue its journey of “Spreading Happiness” in the lives of its customers. The company’s dedication to making insurance accessible and its focus on social welfare have made it a leader in the industry, and it is likely to continue to grow and succeed in the years to come.