ICICI Lombard, a leading insurance company in India, has successfully implemented a fully automated AWS multi-region disaster recovery switchover with the help of Tata Consultancy Services (TCS). This achievement establishes ICICI Lombard as one of the first insurance companies in India to achieve fully automated multi-region resilience on the Amazon Web Services (AWS) Cloud. The disaster recovery solution is designed to ensure business continuity in the face of unexpected disruptions and leverages automation-first, infrastructure-as-code approach.
The solution uses AWS-native technologies to enable intelligent, automated failover for key systems with minimal downtime or manual effort. TCS, which has been ICICI Lombard’s strategic IT partner since 2006, brought its deep domain expertise in the insurance industry to deliver a best-in-class disaster recovery solution. The automation solution was built using a highly performant data-driven serverless architecture designed for large-scale orchestration.
The implementation of this disaster recovery solution improves operational resilience and reduces recovery time, setting a new industry benchmark for automated disaster recovery in the BFSI sector. ICICI Lombard’s Chief – Technology and Health, Girish Nayak, stated that the company’s digital operating model is centered around resilience, and the automated disaster recovery solution enhances its readiness for unexpected infrastructure disruptions.
TCS President and Country Head – India Business, Ujjwal Mathur, highlighted the company’s commitment to helping clients achieve next-generation resilience through cloud-native innovation. The intelligent, automation-led disaster recovery solution sets a new benchmark for BFSI organizations by enabling seamless, fast, and scalable disaster recovery with zero touch.
The partnership between ICICI Lombard and TCS has been instrumental in seamlessly migrating all ICICI Lombard applications to the public cloud in 2021. TCS is now modernizing the insurer’s systems, with TCS BaNCS Insurance being deployed as part of the program. The company is a leading player in the BFSI sector, partnering with top banks, leading insurance firms, and prominent capital market entities globally. The TCS BaNCS for Insurance is a comprehensive offering suite that supports a range of insurance products and functions.