Royal Sundaram General Insurance Co. Limited, India’s first private sector general insurer, is celebrating its 25th anniversary of serving customers with protection, care, and innovation. Since its inception in 2000, the company has come a long way, introducing industry-first initiatives, pioneering bancassurance partnerships, and strengthening claims processes with speed and empathy. Royal Sundaram has protected over 2 crore customers across various segments, including motor, health, travel, home, and commercial insurance.
The company’s success can be attributed to its commitment to simplifying insurance and making it more accessible. It has introduced digital-first platforms to make customer interactions seamless and has designed transparent products to safeguard what matters most to its customers. Royal Sundaram’s promise is to stand by its customers when they need protection the most, and its values of trust, transparency, and long-term relationships have made it a preferred insurer for millions of Indians.
The company’s leadership, including Mr. Harsha Viji, Vice Chairman of Sundaram Finance, and Mr. Filip Coremans, Managing Director (Asia) of Ageas Group, have expressed their pride and commitment to continuing to support customers and policyholders with their insurance needs. Mr. Vedanarayanan Seshadri, Managing Director of Royal Sundaram, has acknowledged the trust placed in the company by its customers, partners, and employees and has outlined the company’s focus on delivering customer-centric solutions powered by digital transformation and a human touch.
As Royal Sundaram looks ahead, it plans to deepen its presence in retail and commercial segments, create more phygital experiences, leverage AI and advanced analytics for personalized protection, and strengthen ESG initiatives that deliver lasting impact for communities and the environment. With a comprehensive portfolio spanning motor, health, personal accident, travel, home, and commercial insurance, Royal Sundaram continues to redefine protection for the modern era. The company’s legacy of 25 years is a testament to its commitment to making insurance simple, accessible, and reliable.
Royal Sundaram’s journey is a significant milestone in the Indian insurance industry, and its achievements are a reflection of its dedication to its customers and stakeholders. The company’s vision to make insurance simple, accessible, and reliable has guided its actions over the years, and it continues to be a trusted name in the industry. As the company celebrates its 25th anniversary, it is well-positioned to continue its growth trajectory and make a lasting impact in the Indian insurance market.