A call center operating in Sector 11, Noida, has been busted by the police for running a large-scale insurance fraud scheme. Four individuals, including a woman, were arrested in connection with the scam, which targeted victims across Maharashtra, Gujarat, and Tamil Nadu. The accused, who were running the operation for two months, would impersonate insurance company representatives and ombudsman officials to deceive policyholders into transferring funds.
The victims, who were misled into believing they were renewing their insurance policies at discounted rates, reportedly lost between Rs 10-12 lakh each. The police have identified linked bank accounts and are investigating additional complaints. The accused have been booked under various sections of the Bharatiya Nyaya Sanhita (BNS) at Sector 24 police station.
According to the police, the accused used stolen data to access PNB MetLife insurance details and would lure victims with fake policy renewals. If the victims resisted, they would be threatened with financial recovery actions. The fraud came to light when policyholders contacted PNB MetLife to verify renewals and found no such transactions.
The police have advised citizens to verify caller credentials before transferring money to avoid falling prey to such scams. The accused, who have experience in the insurance sector and banks, leveraged their knowledge to access personal data and convincingly manipulate policyholders. They operated from temporary locations to avoid detection.
The police have recovered phones, laptops, and important documents from the accused, which will be used as evidence in the investigation. The Deputy Commissioner of Police, Yamuna Prasad, warned citizens to be cautious and verify the authenticity of calls before transferring money. The police are also investigating whether there are more people involved in the scam and are working to prevent such incidents in the future.