Star Health & Allied Insurance Company, a leading health insurance provider in India, has achieved a significant milestone by expanding its Home Health Care (HHC) initiative to 100 locations across the country. Launched in July 2023, the program has made a significant impact, now serving over 85% of Star Health Insurance’s customer base with cashless doorstep medical care within a remarkably short period of 3 hours, without any out-of-pocket expenses. This expansion has improved the accessibility, availability, and affordability of healthcare in rural areas, particularly in Bharat, where healthcare services are often limited.
The HHC program offers timely medical care to patients recovering from infectious diseases, providing a comprehensive approach to healthcare. Under the program, a partner doctor visits the patient’s home to assess their condition, conduct a diagnosis, and provide necessary treatment if hospitalization is deemed unnecessary. Regular in-person follow-ups are also conducted to ensure the patient’s condition is improving. In a rare instance, less than 1% of patients have required hospitalization, indicating the effectiveness of the program.
This initiative addresses a significant gap in healthcare services in rural areas, where patients often face challenges in accessing medical care due to geographical constraints. The program provides a convenient and cost-effective solution, ensuring that patients receive timely medical attention without having to travel to hospitals or cities. Patients can now receive medical care in the comfort of their own homes, reducing the risk of disease transmission and improving overall quality of life.
Star Health Insurance’s HHC program has set a new benchmark in healthcare services, showcasing the company’s commitment to providing accessible and affordable healthcare to its customers. With over 100 locations across India, the program has reached a significant proportion of the population, demonstrating the insurer’s drive to bridge the healthcare gap in rural areas. By expanding its HHC initiative, Star Health Insurance has not only improved healthcare outcomes but also reinforced its position as a leading provider of health insurance services in India.