Niva Bupa Health Insurance Company Limited, a leading standalone health insurer in India, has been recognized with multiple industry awards for its customer service, technology, and growth. The company has won top honors at various industry platforms, including the Mint BFSI Summit & Awards 2025, InsureNext Global Conclave & Awards 2025, and ET NOW Insurance Summit & Awards 2024, among others.
Niva Bupa’s achievements reflect its commitment to leveraging digital transformation to offer best-in-class services and expand insurance penetration in India. The company has set high benchmarks for performance, innovation, and customer service, with a 90%+ claim settlement ratio over the last three financial years.
The company’s growth has been impressive, with a customer base exceeding 19.8 million lives and a growing hospital network of over 10,000 empaneled hospitals. Niva Bupa has also been certified as a Great Place to Work for five consecutive years, reflecting its commitment to both customer excellence and a thriving workplace culture.
The company’s mission is to give every Indian the confidence to access the best healthcare, and its brand philosophy is “Zindagi Ko Claim Kar Le” (Claim Your Life). Niva Bupa has over 212 branches across 22 states and 4 union territories in India, and offers health insurance through its ecosystem partners, including agents, bank brokers, and corporate agency partners.
The company’s CEO, Krishnan Ramachandran, expressed pride in the company’s achievements, saying, “At Niva Bupa, we are committed to making quality healthcare more accessible and ensuring that health insurance is simple, transparent, and relevant for every Indian. These accolades reaffirm our efforts to create industry-first innovations that bridge protection gaps and empower customers with seamless, digital-first solutions.”