Star Health & Allied Insurance Company, a leading health insurance provider in India, has expanded its Home Health Care (HHC) initiative to 100 locations across the country, making it the largest HHC provider in the country. The program, launched in July 2023, has served over 85% of Star Health Insurance’s customer base, offering cashless doorstep medical care within 3 hours with no out-of-pocket expenses. This innovative approach has significantly improved the accessibility, availability, and affordability of healthcare in India, particularly for patients who require timely medical care to recover from infectious diseases.
Under the HHC program, a partner doctor visits the patient’s home to assess their condition, conduct a diagnosis, and provide necessary treatment if hospitalization is deemed unnecessary. The program also includes regular in-person follow-ups to monitor the patient’s progress. While less than 1% of patients have required hospitalization due to the severity of their symptoms, the HHC program ensures that patients receive the medical attention they need in the comfort of their own homes.
By providing cashless doorstep medical care, the HHC program has reduced the burden on Indian healthcare resources, allowing patients to receive timely treatment without having to navigate the complexities of the healthcare system. This initiative has also helped to improve the overall health and well-being of patients, allowing them to recover more quickly and safely from infectious diseases. The success of the HHC program demonstrates Star Health & Allied Insurance Company’s commitment to improving healthcare outcomes and providing high-quality, patient-centered care in India.