The State Bank of India’s (SBI) Unified Payments Interface (UPI) services have been affected by technical issues for the second time in the last 10 days. On October 7, the UPI system was briefly impacted, resulting in a spike in complaints from users. According to DownDetector, a website that tracks outages, over 1,200 users reported issues between 5:30 pm and 7:00 pm, with 51% of them experiencing trouble with fund transfers. It is unclear whether all of these transfers were attempted via UPI.
SBI acknowledged the issue on social media platform X, stating that they were experiencing “intermittent technical issues” with their UPI services, which may cause temporary declines in service for some customers. The bank assured users that the issue would be resolved by 7:00 pm on Tuesday. In the meantime, SBI suggested that customers use UPI Lite services for uninterrupted transactions. The bank apologized for the inconvenience caused to its customers.
This is the second time in a short span that SBI’s UPI services have been affected by technical issues, raising concerns about the reliability of the system. The outage may have caused difficulties for customers who rely on UPI for their daily transactions. SBI’s UPI services are widely used, and any disruption can have a significant impact on users.
The bank’s prompt response to the issue and suggestion to use UPI Lite services are positive steps towards mitigating the problem. However, the frequency of technical issues with SBI’s UPI services is a cause for concern, and the bank needs to take steps to ensure the stability and reliability of its systems. The incident highlights the importance of having a robust and reliable payment infrastructure, especially in a country like India, where digital payments are becoming increasingly popular.
In conclusion, the technical issues affecting SBI’s UPI services are a cause for concern, and the bank needs to take steps to address the problem and prevent such outages in the future. The bank’s response to the issue and suggestion to use alternative services are positive steps, but more needs to be done to ensure the reliability and stability of its systems.