The Reserve Bank of India (RBI) has established a committee to develop a framework for the responsible and ethical use of artificial intelligence (AI) in the financial sector. The committee, led by Professor Pushpak Bhattacharyya, has submitted its report and recommendations, emphasizing the need for a balanced approach that promotes innovation while managing potential risks. The report highlights the benefits of AI in the financial sector, including enhanced customer engagement, improved credit assessment, and more effective risk monitoring.

However, the committee also notes that the increased adoption of AI poses new risks, such as bias, lack of explainability, and data protection concerns. To address these risks, the committee recommends the development of a robust financial sector data infrastructure, the creation of a dedicated AI innovation sandbox, and the establishment of suitable incentive mechanisms to promote inclusive and fair adoption of AI.

The committee also emphasizes the need for regulators to review and evaluate current policies and legal frameworks to ensure they remain conducive to AI-driven innovation while effectively managing risks. Additionally, the report recommends the establishment of a permanent AI Standing Committee to provide continuous guidance on emerging AI trends and associated risks.

The committee’s recommendations include the development of a unified AI Guidance document, the promotion of AI-driven innovations to enhance financial inclusion, and the adoption of a graded liability framework to support responsible innovation. The report also highlights the need for regulated entities to enhance their AI-related expertise, implement comprehensive data governance structures, and enforce strong model governance practices.

The committee notes that integrating AI into the financial sector introduces various risks, including data privacy concerns, algorithmic bias, market manipulation, concentration risks, cybersecurity vulnerabilities, and governance failures. To address these risks, the report recommends the development of a formal AI incident reporting system, the creation of a centralized AI repository, and the implementation of a robust, risk-based AI audit framework.

Overall, the committee’s report emphasizes the need for a responsible and ethical approach to the adoption of AI in the financial sector, and provides a comprehensive framework for unlocking the benefits of AI while maintaining public trust and ensuring ethical standards. The report’s recommendations are expected to play a crucial role in shaping the future of AI in the financial sector in India.

The RBI’s move to establish a framework for the responsible use of AI in the financial sector is timely, given the expected contribution of generative AI to India’s gross domestic product (GDP) by 2029-2030. The committee’s report is expected to provide a foundation for the development of a robust and adaptable AI policy framework for the financial sector, and to guide innovation, adoption, and risk management in the sector.

In addition to the committee’s recommendations, the RBI has also rolled out an AI/ML-powered system to combat rising incidents of digital fraud. The system, called MuleHunter.AI, is designed to assist banks in identifying and addressing mule accounts, a common method used by fraudsters to launder illicit funds.

The development of a framework for the responsible use of AI in the financial sector is a complex task, and requires the collaboration of multiple stakeholders, including regulators, financial institutions, and technology providers. The committee’s report provides a comprehensive framework for addressing the challenges and risks associated with the adoption of AI in the financial sector, and is expected to contribute to the development of a robust and adaptable AI policy framework for the sector.