IndusInd Bank is known for its customer-centric approach and innovative digital banking solutions. The bank has been recognized with numerous awards for its technological advancements and commitment to providing a seamless banking experience.
In recent years, IndusInd Bank has focused on expanding its digital offerings, launching user-friendly mobile banking apps and online platforms. This emphasis on digital innovation has enabled the bank to cater to the evolving needs of its tech-savvy customers.
Latest News on Jammu & Kashmir Bank
J&K Bank’s mPay Service Experiences Outage, Causing Significant Disruption for Customers
The Jammu and Kashmir Bank’s mobile banking app, mPay, has been experiencing a widespread outage, leaving thousands of customers unable to access their accounts or make digital transactions. This has caused significant inconvenience, especially for those who rely on the app for daily financial needs. Many users have taken to social media to express their frustration, citing recurring technical issues with the bank’s online services.
Businessmen, students, and professionals have been severely impacted, as they were unable to complete urgent transactions. One businessman, Akash Ahmad, was forced to send an urgent payment but was unable to do so due to the outage. Another user, Bashir Ahmad, was left embarrassed when his payment failed at a store. Students, like Aadil Hussain, were unable to pay their exam fees online, causing additional stress and inconvenience.
The outage has raised concerns over Jammu and Kashmir Bank’s digital infrastructure, with many questioning the bank’s preparedness to handle technical glitches. The lack of an official statement from the bank has added to the frustration and concern of customers. The situation is a stark reminder of the importance of having a robust backup plan and infrastructure to prevent such disruptions. As the outage continues, customers can only hope that the bank will resolve the issue soon and take steps to prevent similar instances in the future.
The swift resolution of insurance claims offers much-needed solace and peace of mind to the families of J&K Bank customers.
Jammu and Kashmir Bank has provided financial relief to 10 families by settling 39 lakh rupees in insurance claims under the MetLife Suraksha (MLLS) scheme. The bank’s Delhi Zone has facilitated the swift settlement of claims for the deceased borrowers, easing their financial distress. A ceremony was held where the bank’s General Manager and Head (Rest of India) Rajesh Gupta and Associate Director and Head (PNB MetLife) Irfan Ali Zargar presented symbolic cheques to the beneficiaries.
The bank’s General Manager emphasized the importance of insuring loans for financial security, stating that it offers significant relief to families in times of distress. The Associate Director from PNB MetLife highlighted the benefits of MLLS, saying that it safeguards the borrowers’ families’ financial stability with a single premium option.
The beneficiaries expressed their gratitude to the bank and PNB MetLife for their prompt assistance, saying that it has lifted a huge financial burden from their shoulders. The event was attended by senior officials from Jammu and Kashmir Bank and PNB MetLife, as well as branch heads and manager advances from the Delhi zone.
This initiative demonstrates Jammu and Kashmir Bank’s commitment to customer welfare and its focus on providing financial security to its customers. The MLLS scheme ensures that the families of deceased borrowers are not left with financial liabilities in unexpected circumstances. The bank’s efforts to promote this insurance scheme will help to provide peace of mind to its customers and their loved ones.
J&K Bank inaugurates its latest branch in Umerabad.
The Jammu and Kashmir Bank has further expanded its footprint in the region by opening a new branch in Umerabad, near HMT on the outskirts of Srinagar. The state-of-the-art branch was inaugurated by MD & CEO Amitava Chatterjee, along with other senior officials and customers. The new branch is expected to provide convenient and affordable financial solutions to the growing business and residential community in the area.
Speaking at the inauguration ceremony, Chatterjee highlighted the bank’s focus on providing exceptional customer service and stressing the importance of building trust through continued care and commitment. He emphasized that the bank’s customers are at the core of its operations and are its primary source of growth. The bank’s customer-centric approach is designed to empower customers with financial tools that drive individual prosperity and economic growth.
The Zonal Head, Raja Zafar Khan, encouraged local traders and residents to utilize the full range of financial services available at the new branch, emphasizing the importance of partnership in their growth journey. The residents, in turn, expressed gratitude and pledged their full cooperation for the growth of the branch.
The Umerabad branch will offer a range of services, including savings accounts, business accounts, agricultural loans, personal loans, MSME financing, and digital banking facilities. The bank’s mission is to support the achievement of inclusive development, and this new branch is a significant step towards realizing that goal. The inauguration ceremony was marked by enthusiastic participation from the residents, who welcomed the bank’s initiative to enhance access to the latest banking services in the area.
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Attempted robbery at J&K Bank in Kathua halted, police arrest two suspects – Rising Kashmir
On February 25-26, Jammu and Kashmir Police foiled a robbery attempt at a bank in Hatli, Kathua district, by arresting two accused burglars. According to the police spokesperson, two individuals, Ankush Sharma and Sunil Singh, broke open the side wall of the bank and entered its premises in the dead of night. However, they were interrupted by the night patrolling party of PP Hatli, who intervened and tried to apprehend them. The burglars took advantage of the darkness and escaped the scene.
The police team did not give up and, with the help of technical expertise, traced the absconding individuals to the Kootah area of Hirangar, where they were arrested on the same day. A case (FIR No. 97/2025) has been registered against the accused under various sections of the law, including 324(4), 331(4), 305, and 62 BNS, with further investigation ongoing. The police have successfully prevented a potential robbery and ensured public safety, demonstrating their quick response and determination in tackling crime. The incident serves as an example of the police’s commitment to protecting the public and upholding law and order in the region.
Jammu and Kashmir Bank launches its latest branch at the Ghatti Industrial Estate in Kathua, further expanding its services to the region.
The Jammu and Kashmir Bank (J&K Bank) has further strengthened its commitment to providing modern banking facilities in emerging industrial hubs across its core geography by commissioning a new branch at Ghatti Industrial Estate, Kathua. The branch was inaugurated by MLA Rajiv Jasrotia, Zonal Head Sanjeev Kumar, and other prominent individuals, including industrialists, elected public representatives, and citizens. The new branch is designed to facilitate closer coordination with industry stakeholders and provide seamless access to financial solutions for local businesses.
MLA Rajiv Jasrotia praised the Bank for opening the new branch, stating that it aligns with the government’s industrial vision, which aims to boost economic growth through the manufacturing sector. He also congratulated the local population for having a state-of-the-art banking touch point in their area, ensuring convenient financial services at their doorstep, and serving 14 panchayats.
Zonal Head Sanjeev Kumar reaffirmed the Bank’s commitment to customer-centric banking, expressing gratitude to customers for their trust in the institution and assuring comprehensive financial support to local businesses. He acknowledged the region’s potential to become a manufacturing hub, driving economic growth and employment generation. The branch aims to facilitate better coordination with industry stakeholders and provide convenient credit access and financial solutions.
The attendees at the inauguration ceremony expressed appreciation for the Bank’s proactive approach in fulfilling their long-standing demand for a branch in the area. They pledged their support in strengthening the Bank’s business in the region, demonstrating a promising start for the new branch. With this initiative, J&K Bank is well-positioned to make a positive impact in the region, serving as a catalyst for economic growth and development.
The reworded version would be:Jammu and Kashmir Bank bags top honours at MSME Banking Excellence Awards.
Jammu and Kashmir Bank (J&K Bank) has received two prestigious awards at the MSME Banking Excellence Awards-2024 for its outstanding leadership in MSME awareness and empowerment initiatives. The bank was recognized as the “Best Bank for Creating Awareness among MSMEs (Private Sector)” and won the runner-up position in “Best MSME Bank (Private Sector)”. The awards were presented at a high-profile event in New Delhi, where Union Minister of State (Finance) Pankaj Chaudhary presented the awards to J&K Bank’s Divisional Head Rajesh Gupta and Zonal Head Suresh Kumar Chowdhary.
The bank’s Managing Director and CEO, Amitava Chatterjee, expressed his gratitude for the recognition, saying that it reinforces the bank’s commitment to fostering financial awareness and supporting the growth of MSMEs, which are the backbone of the country’s economy. Chatterjee emphasized that the bank will continue to strengthen its MSME-focused initiatives to empower businesses and entrepreneurs across the country and enhance its services to address the unique challenges they face.
J&K Bank has a long history of enabling MSME growth through its specialized financial solutions and awareness programs, contributing significantly to the economic upliftment of people and job creation in its core operational geographies. The bank’s commitment to MSMEs is evident in its dedicated efforts to raise awareness, provide accessible banking solutions, and deepened engagement with the MSMEs. The recognition received is a testament to the bank’s continued support for the growth and development of the MSME sector.