DBS, Singapore’s largest bank, has been recognized as the Global Bank of the Year by The Banker, a publication of the Financial Times. This marks the third time DBS has received this award, having previously won in 2018 and 2021. In addition to the global award, DBS also received several regional and category-specific awards, including Asia Bank of the Year, Singapore Bank of the Year, Asia-Pacific Investment Bank of the Year, and Investment Bank of the Year for Financial Institutions Group.
The awards given by The Banker are based on an assessment of financial institutions’ financial performances, technological innovation, sustainability initiatives, and service to clients. DBS’ noteworthy investment in artificial intelligence to protect customers from financial scams was particularly highlighted by Silvia Pavoni, editor-in-chief of The Banker. The bank’s efforts to train its staff to adopt new technology were also recognized.
DBS CEO Tan Su Shan expressed her appreciation for the award, stating that it is a testament to the bank’s continued leadership and impact globally. However, she also emphasized that DBS will remain committed to pushing boundaries and embracing new technologies and sustainable practices to shape the future of banking. The bank’s commitment to innovation and customer service has been a key factor in its success, and it continues to be a leader in the financial industry.
The recognition received by DBS is a reflection of its strong financial performance, innovative approach to technology, and dedication to sustainability. The bank’s use of artificial intelligence to protect customers from financial scams is a notable example of its commitment to innovation and customer service. As DBS continues to grow and evolve, it is likely to remain a major player in the global banking industry. With its strong leadership and commitment to innovation, DBS is well-positioned to shape the future of banking and continue to make a positive impact on the industry.