The Central Bank of India’s Delhi Zonal Office hosted a successful Town Hall Meeting on November 21, 2025, which drew enthusiastic participation from over 600 officers and employees from various regions and branches of the Delhi Zone. The meeting was presided over by the Bank’s Managing Director and Chief Executive Officer, Mr. Kalyan Kumar. In his address, Mr. Kumar reflected on the Bank’s legacy and outlined its future vision, emphasizing the importance of digital adoption, operational efficiency, and proactive customer service as key pillars for strengthening performance.
Mr. Kumar urged employees to uphold high performance standards, embrace innovation, and focus on self-development, encouraging them to transform their respective branches and offices into a “Happy Place.” He also appreciated the contributions of the Delhi Zone and stressed the need for collective efforts to sustain momentum in business growth. The Delhi Zonal Head, Mr. Shishram Tundwal, also addressed the gathering, highlighting the zone’s achievements and emphasizing the importance of teamwork.
The Town Hall Meeting provided a platform for employees to engage actively, sharing suggestions, seeking guidance, and reaffirming their commitment to service excellence. The event concluded with a vote of thanks delivered by Deputy General Manager Mr. P. C. Khurana, who expressed gratitude to the MD & CEO for his motivating remarks and appreciated the active involvement of all attendees.
The meeting reaffirmed the dedication of Team Delhi Zone towards contributing meaningfully to the Bank’s mission of becoming a modern, customer-focused, and high-performing public sector institution. The event was a significant milestone in the Bank’s efforts to promote a culture of innovation, customer-centricity, and excellence, and it is expected to have a positive impact on the Bank’s future growth and development.
Overall, the Central Bank of India’s Delhi Town Hall Meeting was a resounding success, with employees demonstrating their enthusiasm and commitment to the Bank’s vision and mission. The event highlighted the importance of teamwork, innovation, and customer service in driving business growth and excellence, and it is expected to have a lasting impact on the Bank’s culture and performance.