Capital Small Finance Bank (CSFB) is recognized as India’s first small finance bank, having commenced operations on April 24, 2016, after receiving approval from the Reserve Bank of India. Initially established as Capital Local Area Bank in 1999, it transitioned to a small finance bank to enhance its service offerings and expand its reach, particularly to underserved segments in semi-urban and rural areas. The bank is headquartered in Jalandhar, Punjab, and operates 173 branches and 175 ATMs across several states including Punjab, Haryana, Delhi, Rajasthan, and Himachal Pradesh. Approximately 71% of its business is derived from rural and semi-urban customers.