Axis Bank, one of India’s largest private sector banks, has partnered with Hitachi Payment Services to launch “Express Banking”, the country’s first-ever Digital Banking Point. This innovative solution aims to revolutionize branch banking by offering a full range of banking services in a compact, digital format. The Digital Banking Point is designed to enhance accessibility and convenience, allowing customers to access banking services 24/7.
The Express Banking solution offers a bundled, customizable package in a compact digital lobby format, enabling rapid deployment and operation in both self-service and assisted modes. Customers can use the Digital Banking Point to open new bank accounts, avail instant cards, book fixed deposits, apply for loans, and pay utility bills, among other services. The solution includes features such as a card printer, cheque depositor, passbook printer, and NFC capabilities, enabling faster processing and advanced, modular, scalable, and future-ready capabilities.
The Digital Banking Point combines the trust and safety of traditional banking with the speed and efficiency of digital innovation, featuring the latest security features and a contemporary, intuitive user interface. The compact and flexible setup occupies minimal space and can be rapidly deployed across diverse locations, including city centers, rural areas, and captive locations such as community hubs, corporate parks, hospitals, and universities.
According to Mr. Reynold D’Souza, President & Head – Branch Banking, North & East & TASC Business, Axis Bank, the Digital Banking Point represents a new philosophy in express banking, ensuring a smart, consistent, and reliable banking experience for customers across India. Mr. Sumil Vikamsey, Managing Director & Chief Executive Officer – Cash Business, Hitachi Payment Services, added that the Digital Banking Point will play a pivotal role in expanding access and digitizing services across India, setting the stage for a broader transition to accessible and convenient banking experiences.
The launch of the Digital Banking Point reflects Axis Bank’s commitment to redefining banking, elevating customer experience, and serving the evolving needs of diverse segments through future-ready solutions. The partnership between Axis Bank and Hitachi Payment Services aims to bridge the gap between traditional and digital banking, providing a landmark solution that will usher in a new era of technology-driven banking in India.