Latest News on Tata AIA Life
CRED has expanded its insurance network by partnering with Bajaj Allianz, Tata AIG, and United India on its garage platform.
CRED, a fintech company, has expanded its motor insurance offerings on its CRED Garage platform by partnering with three new insurance providers: Bajaj Allianz General Insurance, Tata AIG, and United India Insurance. This brings the total number of insurance providers on the platform to seven, including existing partners ACKO, ICICI Lombard, Zurich Kotak, and Digit. CRED Garage offers a range of services, including premium comparison, policy renewal reminders, digital claims initiation, and dedicated concierge support.
The platform has facilitated insurance coverage for over 10 lakh vehicles without any coverage lapses to date and currently manages 1.1 crore vehicles. One of the unique features of CRED Garage is its dynamic pricing model, which offers better premium rates to members with higher credit scores. This model leverages creditworthiness as an indicator of responsible behavior, with the assumption that individuals with good credit scores are more likely to be responsible drivers.
The partnership with the new insurance providers is expected to help CRED reach a wider audience, particularly tech-savvy individuals. According to Dr. Tapan Singhel, MD & CEO of Bajaj Allianz General Insurance, there is a correlation between good credit scores and responsible driving behavior. Saurabh Maini from TATA AIG highlighted the importance of the partnership in reaching affluent and tech-savvy audiences, while Lipika Kalra from United India Insurance described the collaboration as a milestone in the company’s digital transformation journey.
CRED serves over 1.5 crore affluent Indians and restricts access to individuals with high credit scores. In addition to insurance services, CRED Garage offers comprehensive vehicle management services, including challan discovery, pollution certificate renewal, FASTag services, and vehicle valuation. With its expanded partnerships and range of services, CRED Garage is positioned to become a leading platform for vehicle owners in India. The platform’s focus on using credit scores to determine premium rates is also expected to promote responsible financial behavior among its members.
Tata AIA Introduces ‘Shubh Family Protect’
Tata AIA Life Insurance Co. Ltd. has launched a new term plan called Tata AIA Shubh Family Protect, which offers a unique combination of an immediate lump-sum payout and a flexible monthly income for up to 30 years. This plan is designed to provide comprehensive financial protection for families in the event of a sudden loss of a loved one. The plan understands that a large lump-sum payout can be difficult to manage, especially during a time of emotional devastation, and instead offers a thoughtful solution that combines a lump-sum amount with a steady monthly income.
The lump-sum payout can be used to cover immediate expenses such as funeral costs, debts, and other urgent needs, while the monthly income provides a consistent financial cushion for the family to move forward with confidence. This approach ensures that the immediate financial needs are covered, and the family can focus on rebuilding their lives without worrying about running out of resources. The plan is particularly useful for families with dependents, such as elderly parents, spouses, and children, who may rely on the deceased for financial support.
The plan’s features include the ability to nominate multiple beneficiaries, ensuring that everyone who needs support is taken care of. This prevents confusion and disputes during an already difficult time and ensures that each dependent receives the support they need in a manner that suits their unique circumstances. The plan also offers 0% GST, making it more accessible and affordable for families.
Tata AIA Shubh Family Protect is designed to provide peace of mind, stability, and long-term security for families. It allows them to continue living their lives without the financial strain that can often accompany a sudden loss. The plan is a powerful tool for those who want to secure their family’s future without the burden of additional costs. By thinking through the needs of each family member, Tata AIA has redefined what it means to provide protection, ensuring that the life lived by the loved one is honored through long-term security for those left behind.
The plan’s benefits can be seen in various scenarios, such as elderly parents who can use the lump-sum payout to cover medical expenses and the monthly income to sustain their daily needs. A wife left behind can use the monthly income to continue managing the household and taking care of her children, while children can continue their education without interruption. Overall, Tata AIA Shubh Family Protect is a game-changing term plan that offers a unique and thoughtful solution for families seeking comprehensive financial protection.
Can Insurers Reject Claims for Vehicle Overloading: Punjab State Commission Provides Answer
The Punjab State Consumer Disputes Redressal Commission has partly allowed an appeal filed by a truck owner, Baldev Singh Bhatti, against United India Insurance Company Limited. The appeal was filed after the District Consumer Disputes Redressal Commission, Malerkotla, dismissed the complaint. The truck owner had purchased a Tata Prima LX 3125 K8X4 BS-IV truck, which was insured for an insured declared value of Rs. 35,00,000 under a comprehensive policy. On October 2, 2020, the vehicle collided with another truck, causing significant damage. The claim was registered with the insurer, but it was declared as “No Claim” due to overloading.
The State Commission, comprising Hon’ble Mrs. Justice Daya Chaudhary and Ms. Simarjot Kaur, reviewed the pleadings and documents and referred to the Top Court’s ruling in Ashok Kumar v. New India Assurance Co. Ltd. The Court had reiterated the principle that in cases of overloading, insurance claims cannot be repudiated entirely but must be settled on a non-standard basis at 75% of the admissible claim. Applying this ratio, the State Commission held that United India Insurance had erred in repudiating the claim outright.
The Commission directed the insurer to settle the claim on a non-standard basis by paying 75% of the assessed loss, which was Rs. 5,15,000 as recommended by the surveyor. The appeal was thus partly allowed, with the order of the District Commission set aside. The ruling reaffirms that insurers cannot reject claims outright merely on the ground of overloading if the accident itself is unrelated to the alleged breach.
The truck owner had argued that the vehicle was carrying only 300 CFT of goods, which was within the permissible limit, and that the insurer had arbitrarily repudiated the claim. The insurer, however, maintained that the truck carried 500 CFT of material and alleged that the complainant’s documents were forged. The State Commission noted that the allegation of overloading could not be brushed aside, but the correct course in law was to restrict liability to 75% of the assessed damages.
The judgment is significant as it clarifies the law on insurance claims in cases of overloading. The Top Court’s ruling in Ashok Kumar v. New India Assurance Co. Ltd. has been reaffirmed, which held that insurance claims cannot be repudiated entirely in cases of overloading, but must be settled on a non-standard basis at 75% of the admissible claim. The judgment will have implications for insurance companies and policyholders, and will provide guidance on how to handle claims in cases of overloading.
The ‘Pledge to Protect’ initiative in Bengaluru aims to promote insurance awareness.
On March 18, 2025, Tata AIA Agency team in Bengaluru launched the “Pledge to Protect” initiative to commemorate the company’s 24th foundation day. The initiative aims to secure one lakh lives in the fourth quarter of FY25. As part of this initiative, a mega rally was organized on Church Street, Forum Mall, and Vijayanagar Ashoka Pillar, where employees and advisors distributed leaflets, water bottles, and donated clothes and groceries to old age homes. The team also connected with over 300 potential customers at IT Park to spread awareness about financial security.
The “Pledge to Protect” drive is a comprehensive initiative that involves Tata AIA’s 599 branches and over 1.43 lakh tied agents and employees across India. The initiative includes various activities such as roadshows, jogger’s park activities, housing society engagements, and health camps. Additionally, the company plans to collaborate with local Non-Governmental Organizations (NGOs), Panchayats, and Self-Help Groups (SHGs) to educate and onboard individuals in rural and semi-urban areas.
Amit Dave, Chief Distribution Officer, Proprietary Business, Tata AIA, emphasized the importance of life insurance in providing financial security to people, including the vulnerable section of society. The initiative is a step towards achieving this goal and securing the lives of one lakh individuals in the fourth quarter of FY25. By engaging with potential customers and spreading awareness about financial security, Tata AIA aims to make a positive impact on the community and promote the importance of life insurance.
The “Pledge to Protect” initiative is a significant effort by Tata AIA to promote financial security and awareness among the public. By leveraging its extensive network of branches, agents, and employees, the company is well-positioned to achieve its goal of securing one lakh lives in the fourth quarter of FY25. The initiative also demonstrates the company’s commitment to giving back to the community and promoting financial inclusion, particularly in rural and semi-urban areas. Overall, the “Pledge to Protect” initiative is a commendable effort by Tata AIA to make a positive impact on the community and promote financial security.
Tata AIA has launched ‘Health Buddy’, a virtual health and wellness companion.
Tata AIA has launched a new product called Tata AIA Health Buddy, which is India’s first 24×7 health and wellness companion offered by a life insurer. According to Sanjay Arora, Chief of Operations at Tata AIA, the launch of Health Buddy is driven by the company’s core value of consumer obsession. The goal is to provide customers with a comprehensive solution that combines health, wellness, and life insurance, setting a new standard in consumer care.
Tata AIA Health Buddy is designed to empower consumers by providing them with access to world-class health and wellness solutions. The product aims to not only protect customers’ health but also enable them to live healthier and more fulfilling lives. By offering a 24×7 health companion, Tata AIA is recognizing the importance of providing continuous support and guidance to customers in their health and wellness journey.
The launch of Tata AIA Health Buddy marks a significant innovation in the life insurance industry, where traditional products have primarily focused on providing financial protection in the event of unforeseen circumstances. By incorporating health and wellness features, Tata AIA is taking a more holistic approach to customer care, acknowledging that physical and mental well-being are essential aspects of overall quality of life.
With Tata AIA Health Buddy, customers can expect to have access to a range of health and wellness services, including preventive care, fitness tracking, and personalized advice from healthcare experts. The product is likely to appeal to health-conscious individuals who are looking for a more integrated approach to managing their health and wellness.
Overall, the launch of Tata AIA Health Buddy reflects Tata AIA’s commitment to putting customers at the forefront of its business. By offering a unique and innovative product that addresses the evolving needs of consumers, the company is demonstrating its dedication to delivering exceptional customer experiences and setting a new benchmark in the life insurance industry. As the healthcare landscape continues to evolve, products like Tata AIA Health Buddy are likely to play an increasingly important role in helping individuals manage their health and wellness.
Recent Updates
Tata AIA Maha Raksha Supreme Select is a term plan designed to evolve with an individual’s life milestones.
Tata AIA Maha Raksha Supreme Select is a term life insurance plan designed to provide comprehensive protection and flexibility to policyholders as they navigate various milestones in life. This plan is tailored to adapt to the changing needs of individuals, ensuring that they and their loved ones are financially secure at every stage.
One of the key features of the Tata AIA Maha Raksha Supreme Select is its ability to increase the sum assured at different milestones in life, such as marriage or the birth of a child. This increase can be opted for without requiring additional medical underwriting, making it a convenient and hassle-free process for policyholders. The plan also offers the flexibility to choose from various payout options, including a lump sum, monthly income, or a combination of both, allowing policyholders to customize the plan according to their needs.
In addition to providing a death benefit, the plan also offers optional riders that can be added to enhance the coverage. These riders can provide additional protection against critical illnesses, accidents, or other unforeseen events. The plan also offers tax benefits under Section 80C and Section 10(10D) of the Income Tax Act, making it a tax-efficient investment option.
The Tata AIA Maha Raksha Supreme Select plan is designed to be affordable, with premiums starting at a low level. The plan also offers a discount on premiums for non-smokers and women, making it an attractive option for these groups. The plan has a minimum sum assured of ₹50 lakhs and a maximum sum assured of ₹5 crores, making it suitable for individuals with varying income levels and financial goals.
Overall, the Tata AIA Maha Raksha Supreme Select is a flexible and comprehensive term life insurance plan that can be tailored to meet the changing needs of individuals as they progress through different milestones in life. With its optional riders, tax benefits, and affordable premiums, this plan is an attractive option for those looking to secure their financial future and protect their loved ones. Whether you are just starting your career, getting married, or having children, this plan can provide the necessary protection and peace of mind to help you achieve your goals.
- LIC (Life Insurance Corporation of India): With a claim settlement ratio of 98.62%, LIC is one of the most trusted life insurance companies in India.
- HDFC Life Insurance: Offering a claim settlement ratio of 99.07%, HDFC Life Insurance is known for its efficient claim processing.
- ICICI Prudential Life Insurance: With a claim settlement ratio of 98.58%, ICICI Prudential is a popular choice among policyholders.
- SBI Life Insurance: SBI Life Insurance has a claim settlement ratio of 94.99%, making it a reliable option for life insurance.
- Max Life Insurance: Max Life Insurance boasts a claim settlement ratio of 99.22%, ensuring that policyholders receive their claims in a timely manner.
- Tata AIA Life Insurance: With a claim settlement ratio of 99.07%, Tata AIA Life Insurance is a trusted name in the Indian life insurance market.
- Bajaj Allianz Life Insurance: Bajaj Allianz Life Insurance has a claim settlement ratio of 98.48%, providing policyholders with peace of mind.
- Kotak Mahindra Life Insurance: Kotak Mahindra Life Insurance offers a claim settlement ratio of 98.15%, making it a popular choice among policyholders.
- PNB MetLife India Insurance: With a claim settlement ratio of 97.18%, PNB MetLife India Insurance is a reliable option for life insurance.
- Aegon Life Insurance: Aegon Life Insurance has a claim settlement ratio of 98.01%, ensuring that policyholders receive their claims efficiently.
- Exide Life Insurance: Exide Life Insurance boasts a claim settlement ratio of 98.47%, providing policyholders with a smooth claim experience.
- Reliance Nippon Life Insurance: With a claim settlement ratio of 97.71%, Reliance Nippon Life Insurance is a trusted name in the Indian life insurance market.
- Birla Sun Life Insurance: Birla Sun Life Insurance has a claim settlement ratio of 96.35%, making it a reliable option for policyholders.
- Aviva Life Insurance: Aviva Life Insurance offers a claim settlement ratio of 97.41%, ensuring that policyholders receive their claims in a timely manner.
- Future Generali India Life Insurance: With a claim settlement ratio of 95.71%, Future Generali India Life Insurance is a popular choice among policyholders.
- Canara HSBC OBC Life Insurance: Canara HSBC OBC Life Insurance has a claim settlement ratio of 95.39%, providing policyholders with a smooth claim experience.
- Pramerica Life Insurance: Pramerica Life Insurance boasts a claim settlement ratio of 95.55%, ensuring that policyholders receive their claims efficiently.
- Aditya Birla Sun Life Insurance: Aditya Birla Sun Life Insurance has a claim settlement ratio of 96.67%, making it a trusted name in the Indian life insurance market.
- Star Union Dai-ichi Life Insurance: With a claim settlement ratio of 95.13%, Star Union Dai-ichi Life Insurance is a reliable option for policyholders.
- Shriram Life Insurance: Shriram Life Insurance offers a claim settlement ratio of 94.99%, providing policyholders with peace of mind.
The life insurance industry in India has evolved from being a tax-saving instrument to a vital component of financial security. The Insurance Regulatory and Development Authority of India (IRDAI) plays a crucial role in regulating life insurance companies, setting standards such as Claim Settlement Ratio (CSR) and solvency ratio. As of FY 2024-25, private insurers in India have shown remarkable efficiency in settling death claims, with an average CSR of almost 99% within 30 days.
The top life insurance companies in India, ranked based on CSR, financial strength, and customer service quality, are:
1. Life Insurance Corporation of India (LIC) – With a CSR of 99.48% and a solvency ratio of 2.11, LIC continues to be the nation’s largest and most trusted life insurer.
2. HDFC Life Insurance – Achieving a CSR of 99.96% and a solvency ratio of 2.03, HDFC Life is a leader in digital services and has a broad product portfolio.
3. ICICI Prudential Life Insurance – With a CSR of 99.3% and a solvency ratio of 212.2%, ICICI Prudential has consistently demonstrated operational excellence.
4. SBI Life Insurance – Backed by the State Bank of India, SBI Life reported a CSR of 99.4% and a solvency ratio of 1.96, showcasing strong financial soundness.
5. Axis Max Life Insurance – Sustaining one of the industry’s highest CSR at 99.65%, Axis Max Life has a customer-centric approach and strong capital adequacy.
6. Bajaj Allianz Life Insurance – Achieving a CSR of 99.23% and a solvency ratio of 325%, Bajaj Allianz has reinforced its reputation for financial stability and innovation.
7. Kotak Mahindra Life Insurance – Reporting a CSR of 98.7% and a solvency ratio of 2.27, Kotak Life has steadily gained ground in India’s life insurance industry.
8. Aditya Birla Sun Life Insurance – With a CSR of 98.12% and a solvency ratio of 1.94, Aditya Birla Sun Life balances Indian legacy with global expertise.
9. Tata AIA Life Insurance – Achieving a CSR of 99.41% and a solvency ratio of 180%, Tata AIA has established itself as one of the most reliable private insurers.
10. PNB MetLife India Insurance – With a retail CSR of 99.57% and a group CSR of 99.72%, PNB MetLife has further strengthened its position through strong financial and operational performance.
When selecting a life insurance company, policyholders should consider the CSR, solvency ratio, and service quality. The life insurance industry in India is booming, driven by increasing financial literacy, digital penetration, and awareness about protection and retirement planning. The key takeaway for policyholders is that numbers matter, and they should always check a life insurer’s CSR, solvency ratio, and service quality before making a purchase. Ultimately, life insurance is not just about tax benefits, but about securing futures and providing peace of mind.
Tata AIA has launched two new funds to tap into India’s consumption growth.
Tata AIA Life Insurance has announced the launch of two new fund offers (NFOs), the Tata AIA Life Tax Bonanza Consumption Fund and the Tata AIA Life Tax Bonanza Consumption Pension Fund. These funds aim to capitalize on India’s growing consumer market by investing in companies that benefit from rising incomes and changing spending patterns. The NFOs will be open for subscription from March 24 to March 31, 2025, with units priced at ₹10 each.
The investment rationale behind these funds is based on the recent tax reforms, which have increased disposable income, fueling demand across various sectors such as fast-moving consumer goods (FMCG), retail, e-commerce, and automobiles. India’s expanding middle class, young workforce, and digital transformation are driving long-term consumption growth. The funds will focus on investing in companies that benefit from this domestic consumption boom, with an asset allocation of 60%-100% in equity and 0%-40% in cash and money market securities.
The key sectors that the funds will invest in include FMCG, retail and e-commerce, and automobiles and premium goods. These sectors are poised for growth, driven by rising disposable incomes and changing consumer behaviors. The Tata AIA Life Tax Bonanza Consumption Pension Fund is available exclusively with Tata AIA’s unit-linked pension plan, providing investors with an opportunity to grow their wealth while leveraging tax benefits.
According to Harshad Patil, Chief Investment Officer at Tata AIA, “India’s consumption patterns are evolving rapidly. These funds offer investors an opportunity to grow wealth while leveraging tax benefits.” The funds offer a balanced risk approach, with a focus on long-term capital appreciation, and also provide life insurance coverage, giving investors financial protection for their families. Overall, the Tata AIA Life Tax Bonanza Consumption Fund and the Tata AIA Life Tax Bonanza Consumption Pension Fund aim to provide investors with a unique opportunity to tap into India’s growing consumer market.
Life insurance companies pay a 4% commission on Unit Linked Insurance Plans (ULIPs).
Recent data from the Insurance Regulatory and Development Authority of India (IRDAI) reveals that life insurance companies paid an average commission of 4.03% to distributors for Unit-Linked Insurance Plans (ULIPs) in 2024, up from 3.13% in 2023. The total commission paid for ULIPs in 2024 was Rs. 4,900 crore, while the total ULIP premiums collected were Rs. 1.21 lakh crore.
Tata AIA Life topped the list of insurers, paying 11.22% in commissions to distributors, followed by Aviva Life at 8.32%, and Shriram Life at 6.65%. Other insurers, such as Axis Max Life, HDFC Life, and PNB MetLife India, also paid significant commissions, ranging from 4.92% to 4.67%.
In absolute terms, SBI Life paid the highest commission on ULIPs, amounting to Rs. 1,371 crore in 2024, followed by Tata AIA Life at Rs. 818 crore, and HDFC Life at Rs. 701 crore. ICICI Prudential Life and Axis Max Life also paid substantial commissions, with Rs. 548 crore and Rs. 354 crore, respectively.
The data highlights the significant role that commissions play in the sale of ULIPs in India. ULIP commissions accounted for 9.5% of the total commission payout in FY 2024. The high commissions paid by some insurers suggest that they are relying heavily on distributors to sell their ULIP products.
The top 10 life insurers in terms of ULIP commission payouts were SBI Life, Tata AIA Life, HDFC Life, ICICI Prudential Life, Axis Max Life, Bajaj Allianz Life, LIC, Kotak Mahindra Life, Aditya Birla Sunlife, and PNB MetLife India. These insurers paid a total of Rs. 3,831 crore in ULIP commissions in 2024, accounting for approximately 78% of the total ULIP commission payout.
The data also shows that some insurers, such as Bandhan Life and Future Generali India Life, paid very low commissions, with 0.01% and 1%, respectively. This suggests that these insurers may be relying more on other distribution channels, such as online sales or direct marketing, to sell their ULIP products.
Overall, the data provides insights into the commission structures of life insurers in India and highlights the importance of distributors in the sale of ULIPs. It also suggests that some insurers are relying heavily on commissions to drive sales, which could have implications for policyholders and the overall insurance industry.
Tata AIA Life has launched a unit-linked health plan.
Tata AIA Life Insurance has introduced a new unit-linked health insurance plan called Tata AIA Health SIP. This plan is similar to unit-linked insurance plans (ULIPs), but it focuses on providing both health insurance and investment opportunities for investors. The key features of the plan include no premium allocation charges, allowing the investor’s premium amount to be directly utilized for health coverage and investment. Additionally, the plan offers tax-free withdrawals from the 6th policy year onwards, maturity boosters for long-term fund value, and critical illness protection with premium lock-in up to 30 years.
The plan is available in two variants: Health SIP Plus and Health SIP Plus Pro. Health SIP Plus includes in-built Accidental Total and Permanent Disability (ATPD) benefits, while Health SIP Plus Pro offers ATPD benefits plus Terminal Illness with Term Booster (TTB) for enhanced protection. To complement the plan, Tata AIA has launched the Tata AIA Health Buddy app, a 24×7 virtual companion available through the Tata AIA Life Insurance app. This app aims to provide consumers with access to world-class health and wellness solutions.
According to Sanjay Arora, Chief of Operations at Tata AIA Life Insurance, the introduction of Tata AIA Health Buddy sets a new benchmark in consumer care by blending health, wellness, and life insurance. The app empowers consumers to live healthier and more fulfilled lives by providing them with protection and enabling them to make informed decisions about their health. With the launch of Tata AIA Health SIP and the Health Buddy app, Tata AIA Life Insurance aims to provide a comprehensive solution for individuals seeking to protect their health and wellbeing while also investing in their future.
The plan’s features and benefits are designed to provide investors with a flexible and secure way to manage their health and financial needs. By offering tax-free withdrawals, maturity boosters, and critical illness protection, the plan provides a safety net for investors and their families. The introduction of the Health Buddy app further enhances the plan’s value proposition, providing consumers with a convenient and accessible way to manage their health and wellness. Overall, the Tata AIA Health SIP and Health Buddy app are innovative solutions that cater to the evolving needs of consumers in the health insurance and investment space.
Tata AIA has launched two new initiatives, Health Buddy and Health SIP, as part of its effort to expand its focus on healthcare.
Tata AIA Life Insurance has introduced a new virtual health companion called Health Buddy, which is available exclusively through the Tata AIA mobile app. This platform provides round-the-clock access to preventive health services and specialist consultations, covering a wide range of needs such as routine check-ups, vaccinations, and in-person consultations for women’s health conditions. Health Buddy also offers dental wellness services, medical second opinions, critical illness support, discounts on medicines and diagnostics, and access to doctors across more than 24 specialities. Additionally, fitness and diet sessions are integrated to support preventive care.
With the launch of Health Buddy, Tata AIA is expanding its services beyond life insurance into broader healthcare and wellness. The company aims to become a true health partner by providing a comprehensive range of health services. According to Sanjay Arora, Chief of Operations at Tata AIA Life Insurance, “Our objective is to go beyond financial protection. With Health Buddy, we are stepping into the role of a true health partner.”
Alongside the launch of Health Buddy, Tata AIA has introduced Health SIP, a non-participating, unit-linked health insurance plan. This plan allows policyholders to integrate health coverage with wealth creation, offering long-term premium lock-in of up to 30 years, tax-free withdrawals for health expenses starting in the sixth policy year, and built-in critical illness protection. Health SIP is available in two variants: Health SIP Plus, which includes coverage for accidental total and permanent disability, and Health SIP Plus Pro, which adds terminal illness protection with a term booster.
To promote the new offerings, Tata AIA has rolled out a campaign on the Mumbai Metro’s Versova-Andheri-Ghatkopar line. The campaign features posters, digital displays, and train interiors showcasing Health Buddy’s mascot, positioning the service as a constant and approachable partner in everyday life. According to Girish J Kalra, Chief Marketing Officer at Tata AIA, “Health Buddy is about accessibility and relevance. Our campaign mirrors this by being ever-present in the commuter’s journey.” With Health Buddy and Health SIP, Tata AIA is taking a significant step towards becoming a comprehensive health and wellness provider.
Revised GST Rates and Their Impact on Car Buyers
The Goods and Services Tax (GST) rates in India have undergone significant changes, affecting various industries, including the automotive sector. The revised GST rates have a substantial impact on car buyers, influencing their purchasing decisions and the overall cost of vehicle ownership.
Current GST Rates for Cars
The current GST rates for cars in India are as follows:
- 5% GST for electric vehicles
- 18% GST for vehicles with engine capacity up to 1200cc and length up to 4000mm
- 20% GST for vehicles with engine capacity between 1200cc and 1500cc, and length up to 4000mm
- 22% GST for vehicles with engine capacity above 1500cc and length above 4000mm
- 50% of the total tax amount (cess) for luxury vehicles, in addition to the GST rate
Impact on Car Buyers
The revised GST rates have both positive and negative effects on car buyers:
- Increased Cost: The higher GST rates for vehicles with larger engine capacities and lengths have increased the cost of these cars, making them more expensive for buyers.
- Decreased Cost: The lower GST rate for electric vehicles has made them more affordable, encouraging buyers to opt for eco-friendly options.
- Cess on Luxury Vehicles: The additional cess on luxury vehicles has further increased their cost, making them less appealing to buyers who are looking for premium vehicles.
- Effect on Sales: The revised GST rates have influenced car sales, with some segments experiencing a decline due to the increased costs, while others, like electric vehicles, have seen a surge in demand.
Factors Affecting Car Buyers’ Decisions
Several factors influence car buyers’ decisions in the face of revised GST rates:
- Budget: The increased cost of vehicles due to higher GST rates may force buyers to reconsider their budget and opt for more affordable options.
- Fuel Efficiency: Buyers may prioritize fuel-efficient vehicles to minimize their overall cost of ownership.
- Environmental Concerns: The lower GST rate for electric vehicles may attract buyers who are environmentally conscious and willing to invest in eco-friendly options.
Conclusion
The revised GST rates have a significant impact on car buyers in India, affecting their purchasing decisions and the overall cost of vehicle ownership. While the increased costs may deter some buyers, the lower GST rate for electric vehicles presents an opportunity for the growth of the eco-friendly segment. As the Indian automotive industry continues to evolve, car buyers must carefully consider their options and prioritize their needs in light of the revised GST rates.
The Indian government has announced significant reforms to the Goods and Services Tax (GST) regime, reducing the four-tier structure to two core rates of 5% for essentials and 18% for other goods. A new ‘de-merit’ slab of 40% has been introduced for sin products and luxury items. The reforms have a notable impact on the automotive sector, particularly on four-wheelers.
Effective September 22, 2025, small cars with 1200 cc petrol engines, 1500 cc diesel engines, and a size of under four meters will attract 18% GST, resulting in a reduction in car prices across categories. Luxury vehicles and large SUVs will be taxed at 40% under the GST slab. The compensation cess, which previously ranged from 1% to 22%, has been reduced.
The revised GST rates will lead to price reductions in cars from various manufacturers, including Tata, Hyundai, Mahindra, Toyota, Kia, Renault, Skoda, and MG. The price cuts range from ₹55,095 to ₹4,49,000, depending on the model and brand.
The GST rate cut will also make car insurance more affordable, as the insurance price is directly related to the ex-showroom price, which includes GST. However, the third-party car insurance premium will remain unchanged, as it is decided by the Insurance Regulatory and Development Authority of India (IRDAI) and based on engine displacement size.
Other factors that impact car insurance premiums include geographical location, type of fuel used, add-on covers, safety devices, and voluntary deductibles. Cars fitted with advanced safety devices, such as airbags and GPS-enabled anti-theft devices, may be eligible for discounts on premiums.
In conclusion, the GST overhaul has simplified taxation on cars, reducing prices and making them more affordable. The rate cut is expected to encourage car owners to invest in comprehensive car insurance, protecting their vehicles against various incidents. With the removal of cess, price reductions are tangible across segments, making it an ideal time for car buyers to make a purchase.
Tata AIA Life has launched the Smart Pension Secure Plan.
Tata AIA Life Insurance has introduced the Smart Pension Secure Plan, a Unit-Linked Pension Plan (ULIP) designed to cater to individuals seeking flexible and market-linked growth opportunities for their retirement corpus. The plan is linked to the Tata AIA Alpha 50 Index Pension Fund, which invests 80-100% of its assets in equity aligned with the Nifty Alpha 50 Index. The New Fund Offer (NFO) is priced at ₹10 per unit and is available until January 31, 2025.
The Smart Pension Secure Plan offers policyholders the flexibility to allocate their premiums across multiple funds, with the option to allocate 100% to equity for higher potential returns. Some of the key features of the plan include unlimited fund-switching at no cost, tax benefits under Section 80CCC, and comprehensive coverage options for added protection. The plan is available in two options: Smart Pension Secure, which provides market-linked returns and death benefits, and Smart Pension Secure Plus, which includes additional premium waiver benefits in case of the policyholder’s demise.
The plan can be purchased through Tata AIA’s online platform and digital partners such as Policybazaar, Tata Neu, and PhonePe, allowing users to manage and customize their plans digitally without the need for physical documentation. The key details of the policy include an entry age of 35-75 years, a vesting age starting at 45 years, and a policy term ranging from 10 years to the maximum vesting age.
According to Jeelani Basha, President & Chief Distribution Officer of Tata AIA Life Insurance, the plan is designed for individuals prioritizing financial planning flexibility and growth. The Smart Pension Secure Plan aims to address the growing demand for retirement solutions by providing a flexible and market-linked growth opportunity for individuals to build their retirement corpus. With its unique features and flexible options, the plan is expected to attract individuals looking for a secure and growth-oriented retirement solution.
Tata AIG has joined Star Health and Niva Bupa in discontinuing cashless claim settlement at Max Hospitals.
Tata AIG General Insurance has suspended its cashless settlement arrangement with Max Hospitals, effective September 10, 2025. This move comes after a dispute over tariffs, with Tata AIG seeking further rate cuts and Max Healthcare refusing to comply. The hospital chain had signed a two-year tariff agreement with Tata AIG, but the insurer requested additional reductions in July, threatening to suspend cashless services if its demands were not met.
As a result, policyholders will now be required to pay upfront for medical treatment at Max Hospitals and then seek reimbursement from Tata AIG. Max Healthcare has set up an express desk to support reimbursement claims and ensure that patients are not inconvenience. The hospital chain has stated that further rate reductions would be “unviable” and could compromise patient care.
Tata AIG has assured its customers that it has made special arrangements to ensure they face no inconvenience. The insurer has prioritized and fast-tracked claims, allowing policyholders to continue receiving uninterrupted treatment and care. Tata AIG’s dedicated service teams are monitoring every case closely to provide complete support and ensure zero disruption for customers.
This dispute is not an isolated incident, but rather part of a wider industry flashpoint between insurers and hospitals over tariffs and settlement terms. Earlier, Star Health had suspended cashless services at several hospitals, including Manipal, Medanta, and Max, sparking criticism from the Association of Healthcare Providers of India (AHPI). However, after negotiations, Star Health and AHPI member hospitals agreed to restore cashless services. Similarly, a standoff between AHPI hospitals in north India and Bajaj Allianz over cashless withdrawals was resolved earlier this month. The suspension of cashless services by Tata AIG is the third such incident, following Star Health and Niva Bupa, highlighting the growing tensions between insurers and hospital chains.
Tata AIA has launched two new funds that aim to capitalize on India’s expanding consumer market.
Tata AIA Life has introduced two new funds: the Tax Bonanza Consumption Fund and the Tax Bonanza Consumption Pension Fund. These funds are designed to capitalize on the changing consumption patterns in India, which have been driven by urbanization and increasing income levels. The funds will be open for subscription from March 24 to March 31, 2025, with each unit priced at Rs 10.
India’s consumption trends have undergone a significant transformation in recent years. The country’s growing middle class and rising income levels have led to increased spending power, particularly among urban households. The new tax regime, which came into effect in FY26, has further boosted consumer spending by exempting individuals earning up to Rs 12.75 lakh per annum from paying taxes. This has resulted in a surge in demand for goods and services across various sectors, including fast-moving consumer goods (FMCG), retail, e-commerce, and automobiles.
The Tata AIA Life Tax Bonanza Consumption Fund and the Tax Bonanza Consumption Pension Fund aim to benefit from this trend by investing in high-growth industries that are driving India’s consumption story. The funds offer investors an opportunity to generate wealth while also providing financial security. By investing in these funds, individuals can tap into the growth potential of India’s consumer sector, which is expected to continue growing in the coming years.
The funds’ focus on consumption-driven sectors is strategic, given the expected growth in consumer spending. The FMCG sector, for example, is anticipated to experience significant growth, driven by increasing demand for packaged food, personal care, and other consumer goods. Similarly, the e-commerce sector is expected to continue growing, driven by the rising popularity of online shopping and the increasing penetration of smartphones and internet services.
Overall, the Tata AIA Life Tax Bonanza Consumption Fund and the Tax Bonanza Consumption Pension Fund offer a unique investment opportunity for those looking to capitalize on India’s evolving consumption trends. With their focus on high-growth industries and competitive pricing, these funds are well-positioned to deliver strong returns to investors while also providing financial security.
Max Healthcare: No cashless claims for Tata AIG health insurance policyholders in Max Hospitals, becomes 3rd insurer to do so.
Tata AIG Insurance has suspended its cashless claim settlement facility with Max Hospitals, following in the footsteps of Star Health and Niva Bupa. This means that policyholders of these insurance companies will no longer be able to receive cashless treatment at Max Hospitals, and will instead have to pay out of pocket and claim reimbursement later. While Star Health and Niva Bupa have suspended cashless claim settlement with all 22 Max Hospitals across the country, Tata AIG’s suspension is currently in effect.
According to Max Hospitals, the suspension is due to a dispute over tariffs. Max Hospitals claims that Tata AIG demanded a downward revision of the agreed-upon tariffs, which Max Hospitals was not willing to accept. As a result, Tata AIG suspended cashless services at Max Hospitals effective September 10, 2025. Max Hospitals has stated that it will continue to provide an express desk to help policyholders claim reimbursements from insurers without having to make upfront payments.
However, sources at Tata AIG have indicated that discussions are ongoing and that the situation may be resolved in the near future. In the meantime, Tata AIG has put in place special arrangements to ensure that its customers face no inconvenience, including prioritizing and fast-tracking claims. The company has also stated that its dedicated service teams are monitoring every case closely to provide complete support and ensure zero disruption for its customers.
The dispute between Max Hospitals and the insurance companies is not limited to Tata AIG. Niva Bupa has also suspended cashless claim settlement with Max Hospitals, citing a desire to further reduce tariffs. Max Hospitals has stated that it is not willing to reduce tariffs below the 2022 levels, as it believes that doing so would compromise patient safety and the quality of care. CARE health insurance policyholders are also affected, with cashless claim settlement services not available at Max Hospitals in the Delhi-NCR region.
Overall, the suspension of cashless claim settlement facilities by multiple insurance companies is likely to cause inconvenience for policyholders who rely on Max Hospitals for medical care. However, both Max Hospitals and the insurance companies are working to find a resolution and minimize disruption for patients.
TCS enables ICICI Lombard to deliver a fully automated multi-region disaster recovery on the AWS cloud.
ICICI Lombard, a leading insurance company in India, has successfully implemented a fully automated AWS multi-region disaster recovery switchover with the help of Tata Consultancy Services (TCS). This achievement establishes ICICI Lombard as one of the first insurance companies in India to achieve fully automated multi-region resilience on the Amazon Web Services (AWS) Cloud. The disaster recovery solution is designed to ensure business continuity in the face of unexpected disruptions and leverages automation-first, infrastructure-as-code approach.
The solution uses AWS-native technologies to enable intelligent, automated failover for key systems with minimal downtime or manual effort. TCS, which has been ICICI Lombard’s strategic IT partner since 2006, brought its deep domain expertise in the insurance industry to deliver a best-in-class disaster recovery solution. The automation solution was built using a highly performant data-driven serverless architecture designed for large-scale orchestration.
The implementation of this disaster recovery solution improves operational resilience and reduces recovery time, setting a new industry benchmark for automated disaster recovery in the BFSI sector. ICICI Lombard’s Chief – Technology and Health, Girish Nayak, stated that the company’s digital operating model is centered around resilience, and the automated disaster recovery solution enhances its readiness for unexpected infrastructure disruptions.
TCS President and Country Head – India Business, Ujjwal Mathur, highlighted the company’s commitment to helping clients achieve next-generation resilience through cloud-native innovation. The intelligent, automation-led disaster recovery solution sets a new benchmark for BFSI organizations by enabling seamless, fast, and scalable disaster recovery with zero touch.
The partnership between ICICI Lombard and TCS has been instrumental in seamlessly migrating all ICICI Lombard applications to the public cloud in 2021. TCS is now modernizing the insurer’s systems, with TCS BaNCS Insurance being deployed as part of the program. The company is a leading player in the BFSI sector, partnering with top banks, leading insurance firms, and prominent capital market entities globally. The TCS BaNCS for Insurance is a comprehensive offering suite that supports a range of insurance products and functions.
Meet Tata AIA Health Buddy: Your New Virtual Health & Wellness Partner
Tata AIA Life Insurance has introduced “Tata AIA Health Buddy”, a 24×7 health and wellness companion that provides comprehensive support to individuals and families in India. The service is designed to go beyond traditional life insurance, offering a range of health and wellness services that cater to the diverse needs of consumers. With Health Buddy, Tata AIA aims to be a true partner in everyday well-being, helping consumers stay prepared for life’s uncertainties while promoting healthier, happier living.
The Health Buddy service is exclusively available on the Tata AIA Life Insurance App and offers a wide range of services, including preventive health check-ups, vaccinations, doctor consultations, discounts on lab tests and medicine orders, and fitness and diet expert sessions. The service also provides medical second opinions and dedicated case support for diagnosed critical illnesses.
To complement the Health Buddy, Tata AIA has also introduced Tata AIA Health SIP, a pioneering Non-Participating, Unit-Linked Health Insurance Plan. Health SIP integrates health coverage with wealth creation, ensuring consumers are protected in emergencies while also securing their future. The plan comes in two variants, Health SIP Plus and Health SIP Plus Pro, which offer additional benefits such as Accidental Total and Permanent Disability (ATPD) benefits and Terminal Illness with Term Booster (TTB) cover.
The launch of Tata AIA Health Buddy and Health SIP marks a significant shift in the life insurance industry, with a focus on health and wellness-first approach. The company aims to redefine life insurance, making it more than just protection in difficult times, but enabling families to live healthier, more secure, and financially confident lives every day.
Tata AIA Health Buddy is available with a wide range of Tata AIA solutions, including PR Life Pro +, PR Life Pro, PR Life Maxima +, and more. The service is designed to be a trusted wellness companion, always by the consumer’s side, and always ready to help. With the introduction of Health Buddy and Health SIP, Tata AIA is committed to being a true partner in the health and wellness journey of its consumers, keeping them “Har Waqt Ke Liye Taiyaar” with confidence and financial security.
The company’s Chief of Operations, Sanjay Arora, commented on the launch, saying, “At Tata AIA, our core value of Consumer Obsession drives everything. We are proud to introduce Tata AIA Health Buddy, India’s first 24×7 health and wellness companion from a life insurer. By blending health, wellness, and life insurance, we are setting a new benchmark in consumer care.”
Eight of the top 10 firms saw their market capitalization increase by a combined Rs 1.69 lakh crore, with Bajaj Finance leading the gains, while LIC and HUL were the only two to lose value.
The market capitalization (M-cap) of the top-10 firms in India witnessed a significant surge, with eight out of the ten companies adding a staggering Rs 1.69 lakh crore to their cumulative valuation. Bajaj Finance emerged as the leader of the rally, with its M-cap soaring by Rs 34,423.92 crore to reach Rs 4,51,941.92 crore.
The other major gainers included HDFC Bank, whose M-cap rose by Rs 29,483.85 crore to Rs 9,32,921.85 crore, and ICICI Bank, which saw its valuation increase by Rs 23,144.55 crore to Rs 6,43,419.11 crore. The country’s largest lender, State Bank of India (SBI), also witnessed a substantial gain of Rs 22,439.45 crore, taking its M-cap to Rs 5,31,869.58 crore.
Reliance Industries, the oil-to-retail conglomerate, added Rs 21,493.55 crore to its M-cap, which now stands at Rs 17,29,919.11 crore. The information technology giant, Tata Consultancy Services (TCS), also saw its valuation rise by Rs 16,971.42 crore to Rs 12,34,108.85 crore. Infosys and Bharti Airtel were the other two firms that witnessed a notable increase in their M-cap, with gains of Rs 11,451.42 crore and Rs 8,439.85 crore, respectively.
On the other hand, Life Insurance Corporation (LIC) of India and Hindustan Unilever (HUL) were the only two companies among the top-10 to witness a decline in their M-cap. LIC’s valuation fell by Rs 1,641.87 crore to Rs 4,17,667.34 crore, while HUL’s M-cap dipped by Rs 1,407.9 crore to Rs 5,58,472.84 crore. The surge in the M-cap of these top-10 firms can be attributed to the overall positive sentiment in the market, driven by a combination of factors including favorable economic data, stable inflation, and a robust growth outlook.
However, it is essential to note that market trends can be volatile and subject to change. The valuations of these companies may fluctuate based on various market and economic factors, including global events, policy decisions, and industry-specific developments. As of now, the rally in the M-cap of these top-10 firms indicates a bullish trend in the market, with investors showing confidence in the growth prospects of these companies.
Bajaj Allianz General Insurance, Tata AIG, and United India have joined CRED Garage as insurance partners.
CRED, a fintech platform, has expanded its selection of motor insurers on CRED garage to include Bajaj Allianz General Insurance, Tata AIG, and United India Insurance. This brings the total number of curated insurance providers on the platform to seven, including ACKO, ICICI Lombard, Zurich Kotak, and Digit. CRED members can now evaluate and choose from India’s leading motor insurance providers in one place.
CRED garage has enabled members to insure over 10 lakh vehicles without coverage lapses. The platform allows members to compare premiums, get quotes, and renew their policy, with timely reminders sent before policy expiry. It also facilitates digital claims initiation and provides end-to-end support through a dedicated concierge team. Insurers offer dynamically priced premiums with better rates for those with higher credit scores, recognizing members’ creditworthiness as a signal of responsible behavior.
The addition of new insurers reflects the benefit of CRED’s approach to the entire ecosystem, where creditworthy members get better benefits and insurers have access to more prudent consumers. According to Akshay Aedula, product and growth at CRED, the platform has reimagined the traditional insurance experience to enable members to make the right choice in a frictionless, transparent, and intuitive manner.
The partnership with CRED garage has been welcomed by the new insurers. Dr. Tapan Singhel, MD & CEO of Bajaj Allianz General Insurance, said that the partnership allows vehicle owners to stay on top of their insurance status and renewal dates, and that the platform’s ability to reward financially responsible behavior by offering better rates to those with stronger credit profiles is a step in the right direction. Saurabh Maini, Senior EVP at TATA AIG, said that the partnership helps the company to offer motor insurance solutions to a tech-savvy audience, reinforcing its focus on innovation and customer-centric protection.
Lipika Kalra, General Manager (Marketing) at United India Insurance, said that the partnership marks a key milestone in the company’s digital transformation and B2C growth journey, enabling it to directly engage with a digitally native community that values convenience, transparency, and trust. Over 1.1 crore vehicles are managed through CRED garage, which helps members manage all parts of car ownership in one place, from discovering challans to renewing pollution certificates, insurance, FASTag, checking valuation, and even resale.
Tata AIA has introduced two new funds that focus on India’s sector leaders, offering a combination of long-term wealth creation and life insurance protection.
Tata AIA Life Insurance has launched two new funds, the Tata AIA Sector Leaders Index Fund and the Tata AIA Sector Leaders Index Pension Fund, which allow investors to invest in India’s top-performing companies while ensuring their families’ financial security with life insurance protection. The funds will be available for subscription at an initial price of ₹10 per unit during the New Fund Offer (NFO) period, which ends on September 22nd, 2025. The new GST norm coming into effect on the same day will exempt these fund charges from GST.
The funds track the BSE India Sector Leaders Customised Index, comprising up to three of the largest companies from each sector in the top 500 list, with exposure to 61 companies across 21 industries. This provides investors with a diversified portfolio and the potential for long-term wealth creation. The funds are designed to capitalize on India’s growth story, driven by rising consumption, formalization, and manufacturing push.
The key benefits of investing in these funds include tapping into India’s growth story, investing in market leaders, diversification with discipline, long-term wealth creation, and added life insurance protection. The funds will be available with Tata AIA ULIP solutions, such as Tata AIA Smart Fortune Plus, Tata AIA Smart Sampoorna Raksha Pro, and Tata AIA iSIP.
Tata AIA Life Insurance has a proven track record of delivering strong, long-term returns, with over 96% of its rated AUM receiving 4 or 5-star ratings from Morningstar, Inc. as of July 2025. The company’s disciplined fund management and strategic investment methodology have enabled investors to optimize their wealth creation.
The launch of these new funds is part of Tata AIA’s commitment to providing innovative investment solutions that align with India’s evolving economic landscape. The company aims to empower investors to confidently capitalize on emerging opportunities and create long-term wealth.
The funds are available for a limited time during the NFO period, and investors can participate through Tata AIA Life Insurance’s unit-linked solutions. The company’s Chief Investment Officer, Harshad Patil, believes that India’s growth is being driven by sector leaders who are strategically positioned to capitalize on rising demand and favorable policies. The newly launched Sector Leaders Index Funds are designed to benefit from investing in an index that uses a disciplined approach to identify these top-performing companies and employ a systematic investment strategy to benefit investors.
In addition to the new funds, Tata AIA Life Insurance has reported a total Premium Income of INR 31,484 crore for FY25, up 23% from FY24. The company continues to rank among the Top 3 Private Insurers in Individual Weighted New Business Premium (IWNBP) with an IWNBP income of INR 8,511 crore. The company has also achieved industry-leading Persistency performance, ranking #1 in four out of five cohorts.
Overall, the launch of the Tata AIA Sector Leaders Index Fund and the Tata AIA Sector Leaders Index Pension Fund provides investors with an opportunity to tap into India’s growth story and create long-term wealth while ensuring their families’ financial security with life insurance protection.
Aviva India has appointed Suresh Mahalingam as its Chairperson, according to a report by BW Marketing World.
Aviva India, a leading insurance company, has announced the appointment of Suresh Mahalingam as its new Chairperson. This move is expected to bring in fresh leadership and expertise to the company, which has been operating in the Indian market for over two decades.
Suresh Mahalingam is a seasoned professional with extensive experience in the financial services sector. He has held various leadership positions in renowned companies, including Tata AIG and Allied Motors. His expertise in strategic planning, risk management, and regulatory compliance is expected to be a significant asset to Aviva India.
As the new Chairperson, Mahalingam will be responsible for overseeing the overall strategy and direction of the company. He will work closely with the management team to drive business growth, improve operational efficiency, and enhance customer experience. His appointment is also expected to bring in a new perspective and fresh ideas to the company, which will help Aviva India to stay competitive in the rapidly evolving insurance market.
The appointment of Suresh Mahalingam as Chairperson is a significant development for Aviva India, which has been undergoing a transformation to become a more customer-centric and digitally enabled organization. The company has been investing heavily in technology and innovation to improve its products and services, and Mahalingam’s leadership is expected to accelerate this process.
Aviva India’s decision to appoint a new Chairperson is also a reflection of the company’s commitment to governance and regulatory compliance. The insurance sector in India is heavily regulated, and companies are expected to maintain the highest standards of governance and transparency. Mahalingam’s appointment is expected to reinforce Aviva India’s commitment to these principles and ensure that the company operates with the utmost integrity and professionalism.
Overall, the appointment of Suresh Mahalingam as Chairperson of Aviva India is a positive development for the company and the insurance sector as a whole. His leadership and expertise are expected to drive growth, innovation, and excellence in the company, and his commitment to governance and regulatory compliance will ensure that Aviva India maintains the highest standards of integrity and professionalism. As the company continues to evolve and grow, Mahalingam’s guidance and vision will be invaluable in shaping its future direction and success.
Tata AIA has introduced two new funds that track the BSE India Sector Leaders Customised Index.
Tata AIA Life Insurance has introduced two new funds, the Tata AIA Sector Leaders Index Fund and the Tata AIA Sector Leaders Index Pension Fund, which will invest in India’s largest companies across various sectors. These funds are based on the BSE India Sector Leaders Customised Index and will be available at an initial price of ₹10 per unit during the New Fund Offer (NFO) period, which ends on September 22.
The key features of these funds include a benchmark of the BSE India Sector Leaders Customised Index, asset allocation of 80-100% in equity and equity-related instruments, and up to 20% in cash and money market instruments. The funds will cover up to three of the largest companies from each sector in the top 500 list, currently exposing investors to 61 companies across 21 industries. The index fund will be offered through unit-linked insurance plans (ULIPs), while the pension fund variant will be linked to ULIP-based retirement solutions.
The investment approach of these funds aims to provide diversified equity exposure by focusing on sector leaders, reducing concentration risk while participating in the performance of large, established businesses. Historically, Tata AIA’s equity-oriented funds have delivered higher-than-benchmark returns, with annualized returns ranging between 27% and 29% over the past five years, compared to benchmark returns of about 19%. However, past performance does not guarantee future results.
Investors should consider that these funds combine equity investment with life insurance cover, given their ULIP structure. Returns are market-linked and subject to volatility, making them more suitable for long-term objectives such as retirement planning rather than short-term gains. Financial advisers recommend aligning these products with long-term goals, and investors should note that fund charges under these products will not attract GST from September 22, in line with the new tax framework. Overall, the Tata AIA Sector Leaders Index Fund and the Tata AIA Sector Leaders Index Pension Fund offer a new investment opportunity for those looking to diversify their equity exposure and participate in the growth of India’s largest companies.
Tata AIA Life’s OOH campaign highlights the importance of balancing enjoyment in the present while securing the future through effective planning.
In Mumbai, a 30-year-old IT professional named Rohan is introduced to the concept of life insurance through a clever advertisement by Tata AIA Life Insurance. The ad, which reads “Classic Coffee to wake you up… Life Insurance so that you sleep peacefully,” catches his attention and prompts him to learn more about life insurance. Rohan discovers that life insurance is not just for people with dependents or major financial obligations, but a smart financial move for anyone who wants to plan ahead while enjoying the present.
Tata AIA’s campaign, “Kuch Income Life Ke Liye, Kuch Life Insurance Ke Liye,” targets young professionals who value their passions but may overlook the importance of financial planning. The campaign’s message is centered around the idea that investing in life insurance does not mean sacrificing one’s lifestyle, but rather securing one’s future without compromising the present. According to Girish J Kalra, Chief Marketing Officer at Tata AIA Life Insurance, the campaign aims to show consumers that they can balance their current aspirations with their long-term goals.
The campaign breaks away from the traditional tone of life insurance advice, which often comes across as cautionary and restrictive. Instead, it embraces people’s love for life’s joys and encourages them to spend wisely on the things they love today, while also investing in life insurance for tomorrow. The campaign uses out-of-home advertising, social media, and quirky messages on hoardings and bus shelters to reach its target audience.
Since its launch, the campaign has been executed in 23 locations across seven cities in India and has gained significant traction on social media, reaching nearly nine million people and generating over 4.7 million impressions and 1.5 million engagements. The campaign’s success can be attributed to its relatable and empowering message, which reminds young professionals that life insurance is not about giving up today, but about securing tomorrow, one small step at a time.
Through this campaign, Tata AIA is redefining what it means to plan for the future, emphasizing that life insurance is not just about protecting dependents, but about ensuring that one can continue living the life they love, no matter what. By starting life insurance early, individuals can enjoy lower premiums, a longer duration to build a financial safety net, and the peace of mind that comes with knowing they have prepared for the unexpected.
Tata AIA Life has launched ‘Shubh Muhurat’, a service designed to help with wedding financial planning.
Tata AIA Life Insurance has introduced a new life insurance plan called ‘Shubh Muhurat’, designed to help families in India prepare financially for weddings. The plan combines savings, wealth creation, and financial security to address the rising costs of weddings in the country. According to a report by Jefferies, India’s wedding industry is the second largest globally, with over 80 lakh weddings taking place in 2024 and expenditures exceeding ₹10.7 lakh crore. The average wedding cost is around ₹12.5 lakh, which is often higher than expenses on education.
The ‘Shubh Muhurat’ plan targets parents aged 31-50 years with children between 1-20 years, encouraging them to plan financially for their child’s wedding. The policy provides features such as capital guarantee, market-linked investment growth, and life cover to safeguard savings in case of unforeseen events. It also offers planned payouts aligned with various wedding-related expenses, including venue bookings, ceremonies, guest accommodation, and jewellery purchases.
The policy ensures that funds are legally protected under the Married Women’s Property Act (MWPA), providing an added layer of security. Additionally, the plan includes a benefit protection rider that waives future premiums and guarantees maturity benefits to nominees if the policyholder passes away. This ensures that wedding plans can continue without financial strain.
Venky Iyer, MD & CEO of Tata AIA Life, stated that the product is designed to help parents fulfill their aspirations for their child’s wedding, even in challenging circumstances. The ‘Shubh Muhurat’ plan aims to provide financial preparedness and security for families, allowing them to plan and save for their child’s wedding with confidence. By launching this plan, Tata AIA Life Insurance is addressing a significant financial burden faced by many families in India and providing a solution to help them achieve their goals.
North India’s Gen Z leads the way in term insurance adoption, with 25% of this demographic owning policies, according to a report by Tata AIA Life.
A recent study conducted by Tata AIA Life Insurance and NielsenIQ found that Generation Z in North India, aged 21-29, are setting new standards in financial protection. The study, titled “New Age Habits, Traditional Values: Gen Z’s Approach to Financial Planning,” discovered that 25% of Gen Z respondents in the region already own term insurance policies, which is one of the highest adoption rates nationwide. This demonstrates a high level of financial awareness and proactivity among young adults in North India.
The study’s key findings reveal that Gen Z in North India prioritize early protection and long-term security. In terms of financial planning, 63% of respondents aim to build an emergency fund as their primary short-term objective, while 50% prioritize adequate retirement savings through life insurance as their key long-term goal. Additionally, 58% of respondents aim for financial independence and early retirement, which is higher than the 47% in South India.
The study also examined investment and spending patterns among Gen Z in North India. It found that 49% of respondents are willing to allocate more than Rs 2,000 monthly for life insurance coverage, and 55% have invested in gold, demonstrating an appreciation for traditional value-preserving assets. Furthermore, 61% of respondents strongly favor conventional savings instruments like fixed and recurring deposits.
When choosing life insurance products, Gen Z in North India prioritize value optimization and tax efficiency. The study also found that 22% of respondents rely on social media platforms like Instagram and YouTube for financial guidance and insights. According to Girish Kalra, Chief Marketing Officer of Tata AIA Life Insurance, the findings suggest that Gen Z in North India are financially aware and proactive in investing, and are committed to empowering them with simplified, tech-led insurance products that support their aspirations and long-term financial well-being.
The study’s conclusions highlight that North India’s Generation Z is redefining protection planning through early adoption of term insurance, balanced investment portfolios, and clear long-term financial objectives. Their sophisticated approach to financial security presents a significant opportunity for insurers to develop tailored solutions that address both their immediate needs and future aspirations. The study surveyed working Gen Z individuals across eight major cities in India, with an equal split between metro and non-metro regions, and an average age of 25. Overall, the study provides valuable insights into the financial habits and priorities of Gen Z in North India, and highlights the importance of developing tailored insurance solutions to meet their unique needs.
Tata AIA has launched the Shubh Flexi Income Plan, which offers multiple payout options.
Tata AIA Life Insurance has launched the Shubh Flexi Income Plan, a non-linked, participating life insurance savings plan that offers flexible payout options, combining wealth creation with financial protection. The plan is designed to cater to individuals at different life stages, including young professionals, families, and retirement planners.
Policyholders can choose from three payout options based on their financial goals: the Endowment option, which provides a lump sum at maturity; the Early Income option, which offers annual cash bonuses from the first year; and the Deferred Income option, which starts cash bonuses after the premium payment term, allowing policyholders to defer payouts for potential growth.
The plan also includes built-in protection features, such as a waiver of premium, which ensures that future premiums are waived in case of the policyholder’s death, and a cover continuance benefit, which keeps the policy active with death benefits and bonuses even after the policyholder’s demise. Additionally, the plan offers a sub-wallet feature, which allows policyholders to accumulate bonuses that can be used for future premium payments.
Tata AIA is one of India’s leading life insurers and has declared a ₹1,465 crore bonus for participating policyholders in FY24, a 24% increase from the previous year. The company is positioning the Shubh Flexi Income Plan as a flexible financial solution that can be tailored to meet the unique needs of individuals at different life stages.
The plan also offers discounts to female policyholders and family members of existing policyholders, making it a more accessible and affordable option for these groups. Overall, the Shubh Flexi Income Plan is a comprehensive life insurance savings plan that offers a range of benefits and features to help individuals achieve their financial goals and secure their financial future. With its flexible payout options and built-in protection features, the plan is an attractive option for those looking for a life insurance plan that can adapt to their changing needs over time.
Campaign roundup: Week of 8 September | Advertising
Several companies in India have launched innovative marketing campaigns to engage with their target audiences. JBCN Group of Schools used YouTube bumper ads to showcase their culture of excellence, achieving over 690,000 impressions in 30 days. The ads featured a 10-second film of a Guinness World Record holder solving a Rubik’s Cube, highlighting the school’s progressive positioning.
Tata AIA Life Insurance introduced its Health Buddy program with a creative metro campaign in Mumbai. The campaign used witty posters and digital displays to turn everyday commute moments into lighthearted wellness reminders. The initiative was amplified on social media, creating a digital buzz around the concept. Health Buddy offers preventive health services, wellness tools, and continuous guidance, marking a shift from insurance provider to proactive health partner.
Zeno Health launched a digital-first campaign titled ‘Skip the Ad’, which uses humor to deliver healthcare truths. The campaign features a witty father and his pragmatic daughter using dad jokes to highlight key messages such as genuine medicines and timely delivery. The ads aim to shift away from fear-based narratives and offer a lighter, empathetic take on healthcare communication.
Nykaa, a beauty and lifestyle brand, turned billboards into beauty alerts with its ‘New Drops’ campaign. The campaign uses witty one-liners to spotlight Nykaa’s position as the go-to destination for the latest beauty launches. The initiative reinforces Nykaa’s authority in curating new beauty favorites and stands apart from competitors focused on price and delivery.
Elevn, a women-led dating app, launched a humorous new campaign featuring Karan Johar. The campaign flips dating norms and showcases what happens when women take charge in dating. The platform aims to foster safe and meaningful relationships by allowing men to engage only after being invited or approved by women.
Finally, NIC Ice Creams introduced ‘Merrython’, a first-of-its-kind gaming experience where players control a video game by licking ice cream cones fitted with custom-made sensors. The activation combines arcade nostalgia with playful innovation and celebrates the blend of two universal favorites – video games and ice cream. These campaigns demonstrate the creativity and innovation of Indian companies in engaging with their target audiences and creating memorable brand experiences.
Tata AIA has introduced the Subha Maha life savings plan, a policy that prioritizes retirement income.
Tata AIA Life Insurance has introduced a new participating whole life savings plan called Shubh Maha Life. This non-linked insurance product is designed to provide high life cover during an individual’s peak earning years, followed by tax-free retirement income. The plan’s coverage is flexible and reduces during retirement as financial dependencies decline. It also offers lifetime income through equity participation investments.
Shubh Maha Life is available in four packages: Gold, Plus, Gold Health, and Plus Health. The plan offers coverage of up to 30 times the annual premium, with additional riders such as accidental death benefits and disability protection. Premium discounts are available for certain groups, including women (2%), families and existing customer nominees (4%), and Tata Group employees (20%).
Policyholders have the option to choose from three payout structures: lifetime retirement income, deferred income for milestone funding, or a lump sum payment at maturity. The plan also integrates Tata AIA’s Health Buddy services, which include teleconsultations and health check-ups.
According to Sujeet Kothare, Chief of Products at Tata AIA, the Shubh Maha Life plan demonstrates the company’s commitment to going beyond traditional insurance. Tata AIA, a joint venture between Tata Sons and AIA Group, has reported significant growth, with total premium income of ₹31,484 crore for FY25, representing a 23% year-on-year increase.
The launch of Shubh Maha Life is likely to appeal to individuals seeking a comprehensive life insurance plan that provides both protection and savings benefits. The plan’s flexibility and customization options allow policyholders to tailor their coverage to suit their changing needs over time. With its focus on providing lifetime income and retirement benefits, Shubh Maha Life is positioned as a long-term solution for individuals seeking to secure their financial future.
Introducing Tata AIA HealthBuddy: Your Personal Virtual Health and Wellness Companion
Tata AIA Life Insurance has introduced “Tata AIA Health Buddy”, a 24×7 health and wellness companion that combines health, wellness, and life insurance. This pioneering solution aims to provide continuous health support to individuals and their families, making it more accessible and reassuring. The Health Buddy mascot embodies trust, care, and approachability, simplifying the concept of continuous health support.
Tata AIA Health Buddy represents a comprehensive approach to overall health and well-being, merging personalized health services with the security of life insurance. This solution goes beyond traditional insurance, building a supportive partnership that evolves with the consumer. It provides a wide range of services, including preventive health check-ups, doctor consultations, discounts on lab tests and medicine orders, and medical second opinions.
The Health Buddy is exclusively available on the Tata AIA Life Insurance App and offers services such as women’s care, dental wellness, and fitness and diet expert sessions. To complement the Health Buddy, Tata AIA has also launched Tata AIA Health SIP, a Non-Participating, Unit-Linked Health Insurance Plan that integrates health coverage with wealth creation.
Tata AIA Health SIP provides protection with growth, with no premium allocation charges and additional maturity boosters to enhance fund value. It also offers long-term critical illness cover and tax-free withdrawals for health-related expenses from the 6th policy year. The plan comes in two variants: Health SIP Plus and Health SIP Plus Pro, which include in-built Accidental Total and Permanent Disability (ATPD) benefits and Terminal Illness with Term Booster (TTB) cover for enhanced protection.
According to Jeelani Basha, Chief Distribution Officer – Alternate and Emerging Channels, Tata AIA Health Buddy empowers consumers with access to best-in-class solutions that safeguard their health and help them lead healthier and more fulfilling lives. The solution reflects Tata AIA’s commitment to being a trusted partner in their health and wellness journey, ensuring they are prepared for life’s uncertainties. With Health Buddy and Health SIP, Tata AIA is establishing a new standard in consumer care, seamlessly integrating health, wellness, and life insurance to provide a comprehensive approach to overall well-being.
New India Assurance and Tata AIG are likely to handle the insurance claims for the Air India crash.
A recent plane crash involving an Air India Boeing 787-8 Dreamliner has raised questions about the insurance coverage of the aircraft and its passengers. According to reports, Air India has secured a total insurance cover of $20 billion for its fleet, which includes over 300 aircraft. The annual premium for this insurance is around $30 million, despite the insured amount doubling from $10 billion to $20 billion compared to the previous year.
New India Assurance and Tata AIG are expected to be the main Indian insurers for the crashed plane. However, Indian insurance companies typically only keep a small portion of the risk, with most of it being passed on to global reinsurance firms. In this case, around 5% of the total insurance claim is likely to be passed on to India’s state-owned reinsurer GIC Re, while the rest will be handled by international reinsurers such as AIG London.
There are two types of insurance payouts expected in this case: hull insurance and passenger liability. Hull insurance refers to the compensation paid for the aircraft itself, which is expected to be between $200 million and $300 million. Passenger liability, on the other hand, refers to the insurance paid for loss of life, injuries, or baggage damage to passengers. This is expected to cross $500 million, depending on factors such as the passenger’s age, job, and the outcome of legal cases filed by their families.
The final payout will depend on detailed assessments, passenger profiles, and legal proceedings. Under the Montreal Convention and India’s Carriage by Air Act, airlines are legally required to pay compensation to families of passengers who die or suffer serious injuries. A similar case was seen in 2020 when an Air India Express Boeing 737 crashed during landing in Kozhikode, resulting in a total insurance payout of $38 million to passengers under liability coverage.
The insurance claim process is expected to be complex, involving multiple parties and regulations. The lead reinsurer, AIG London, will play a significant role in handling the claim, along with Indian insurance companies and reinsurers. The crash highlights the importance of insurance coverage in the aviation industry, where the risk of accidents and losses is high. As the investigation into the crash continues, the insurance payouts will be closely watched, and the final amounts will depend on various factors, including the cause of the crash and the severity of the damages.
A study found that 31% of Gen Z individuals prefer term insurance to other types of life insurance plans.
A recent study by Tata AIA Life Insurance, in collaboration with NielsenIQ, has found that term insurance is the top financial choice for 31% of working Gen Z individuals in India. The study, titled “New Age Habits, Traditional Values,” surveyed individuals aged 21-28 and revealed a shift towards financial protection over other life insurance products. Gen Z is drawn to term plans due to their simplicity, affordability, and long-term security.
The report highlights that 57% of those planning to buy term insurance are willing to invest more than ₹2,000 per month. This indicates a significant commitment to financial planning and security among Gen Z individuals. According to Girish J Kalra, Chief Marketing Officer at Tata AIA Life Insurance, “Gen Zs are highly digital, but they continue to rely on time-tested financial solutions such as term insurance for long-term security.”
Key trends from the study include a “protection first” approach, with 31% of respondents planning to buy term insurance. Additionally, 1 in 4 Gen Zs prefer term insurance bundled with wealth plans, while 18% are already considering pension and retirement plans. Health benefits are also a key factor, with 60% of respondents valuing them when choosing life insurance. Interestingly, males (65%) place a higher value on health benefits than females (54%).
Despite being digital natives, Gen Z individuals prefer traditional channels for financial decisions, with 53% opting to buy insurance through agents or bank advisors. A significant 25% also seek financial advice on social media. The survey was conducted across eight cities, covering both metro and non-metro areas, with an equal gender split and an average respondent age of 25. Overall, the study suggests that Gen Z individuals in India are prioritizing financial security and protection, with term insurance emerging as a top choice.
Tata AIA’s All-in-One Life and Health Protection Plan with Wellness Benefits
Tata AIA has introduced an All-in-One Life and Health Protection Plan that incorporates wellness benefits. This comprehensive plan aims to provide individuals with a holistic protection solution, covering both life and health risks while promoting overall wellness.
The plan offers a wide range of benefits, including life insurance coverage, health insurance coverage, and wellness benefits. The life insurance component provides a lump-sum payment to the nominee in the event of the policyholder’s demise, ensuring financial security for their loved ones. The health insurance component covers medical expenses, including hospitalization, surgeries, and other related costs.
The wellness benefits are a distinctive feature of this plan. Policyholders can avail of various wellness-related services, such as health check-ups, fitness consultations, and discounts on wellness products. These benefits are designed to encourage policyholders to adopt a healthy lifestyle and prevent illnesses.
One of the key advantages of this plan is its flexibility. Policyholders can customize their coverage to suit their individual needs and preferences. They can choose from various riders and add-ons, such as critical illness coverage, accidental death benefit, and waiver of premium, to enhance their protection.
The plan also offers a reward system, where policyholders can earn points for engaging in healthy activities, such as exercising regularly, getting health check-ups, and quitting smoking. These points can be redeemed for discounts on premiums, wellness services, and other rewards.
Tata AIA’s All-in-One Life and Health Protection Plan is available in various premium payment terms, including single pay, regular pay, and limited pay options. The plan is suitable for individuals of all ages, from young adults to senior citizens, and can be purchased online or through authorized agents.
Overall, Tata AIA’s All-in-One Life and Health Protection Plan with wellness benefits is a comprehensive and flexible protection solution that addresses the evolving needs of individuals. By providing a combination of life and health insurance coverage, wellness benefits, and rewards, this plan helps policyholders secure their financial well-being, promote their health and wellness, and enjoy a better quality of life. With its innovative features and benefits, this plan is an attractive option for those seeking a holistic protection solution.
Tata AIA has launched Health Buddy, a 24×7 virtual health and wellness companion.
Tata AIA Life Insurance has introduced a new 24×7 health and wellness companion called Tata AIA Health Buddy, which aims to provide continuous support for individuals and families. This innovative solution combines wellness, healthcare, and life insurance, ensuring a holistic approach to supporting healthier and happier living. The service is available exclusively on the Tata AIA Life Insurance App and offers a range of benefits, including preventive health check-ups, women’s healthcare consultations, dental wellness, access to over 24 medical specialties, and expert fitness and nutrition sessions.
In addition to Health Buddy, Tata AIA has also launched Tata AIA Health SIP, a non-participating, unit-linked health insurance plan that integrates health coverage with wealth creation. The plan offers tax-free withdrawals for medical expenses, long-term critical illness cover, and maturity boosters for fund value growth. There are two variants of the plan: Health SIP Plus and Health SIP Plus Pro, which offer additional benefits such as in-built Accidental Total and Permanent Disability (ATPD) benefits and Terminal Illness cover.
According to Sanjay Arora, Chief of Operations at Tata AIA Life Insurance, the launch of Tata AIA Health Buddy is a significant step towards reimagining the future of insurance. The service is designed to empower consumers with world-class solutions that protect health while enabling them to live healthier and more fulfilled lives. With Tata AIA Health Buddy and products like Health SIP, the company is moving beyond traditional protection and towards a more holistic approach to supporting families.
The Tata AIA Health Buddy service will be available with multiple Tata AIA insurance solutions, including PR Life Pro, PR Life Maxima+, Smart Sampoorna Raksha Flexi, Premier SIP, Super SIP, Smart SIP 360, and Shubh Shakti. This launch is a significant development in the Indian insurance market, as it marks a shift towards a more comprehensive and integrated approach to health and wellness. With its innovative solutions and commitment to consumer obsession, Tata AIA is poised to redefine the insurance landscape in India.
In the event of a plane accident, such as the Air India crash, passenger insurance plays a crucial role in providing financial protection to the victims and their families. Passenger insurance, also known as flight insurance, is a type of insurance policy that covers passengers against accidental death or injury while traveling by air.
When a plane accident occurs, the insurance company will typically initiate the claims process. The claims process involves the following steps:
- Notification: The airline or the insurance company is notified of the accident, and the claims process is triggered.
- Documentation: The insurance company will require documentation, such as the passenger’s ticket, passport, and death certificate (if applicable), to process the claim.
- Investigation: The insurance company will investigate the circumstances surrounding the accident to determine the cause and liability.
- Claims assessment: The insurance company will assess the claim and determine the amount of compensation payable to the passenger or their beneficiaries.
The amount of compensation payable under passenger insurance policies varies depending on the type of policy and the circumstances of the accident. Typically, passenger insurance policies cover:
- Accidental death benefit: A lump-sum payment to the passenger’s beneficiaries in the event of their death.
- Permanent disability benefit: A payment to the passenger if they suffer a permanent disability as a result of the accident.
- Medical expenses: Reimbursement of medical expenses incurred by the passenger as a result of the accident.
- Travel delays: Compensation for travel delays or cancellations due to the accident.
Claims are usually paid out to the passenger or their beneficiaries, depending on the policy terms and conditions. In some cases, the insurance company may also provide additional benefits, such as:
- Emergency assistance: Providing emergency assistance, such as medical evacuation or travel arrangements, to the passenger or their family.
- Counseling services: Offering counseling services to the passenger or their family to help them cope with the trauma of the accident.
It’s essential for passengers to carefully review their insurance policy terms and conditions before traveling to understand what is covered and what is not. Additionally, passengers should ensure that they have adequate insurance coverage to protect themselves and their loved ones in the event of a plane accident.
A recent plane crash involving an Air India Boeing 787-8 Dreamliner has resulted in one of the worst aviation disasters of the last decade, with 241 out of 242 passengers losing their lives. The sole survivor, a British citizen, is receiving treatment, and the Tata Group has announced an ex gratia payment of Rs 1 crore to the families of the deceased. The group will also bear the entire cost of treatment for the survivor and those injured in the building where the plane crashed.
In terms of insurance coverage, commercial airlines typically purchase comprehensive aviation insurance programs, which include hull insurance, passenger liability insurance, third-party legal liability, cargo liability, and crew personal accident. Hull insurance covers physical damage to the aircraft, while liability insurance protects the airline from legal claims arising from bodily injury, death, or property damage caused to third parties.
Airlines are required to make advance payments within 15-30 days for immediate needs in fatal accidents, without admitting liability. The insurance payouts in such cases can be substantial, with the total amount of insurance claims from Indian insurers and global reinsurers estimated to be around $120 to $150 million (about Rs 1,000 to Rs 1,200 crore).
The compensation given to the families of passengers is based on the Montreal Convention 1999, which provides internationally recognized compensation. Even if the negligence of the airline is not proved, a basic amount has to be paid to the relatives of the passengers, which can be more than Rs 1.3 crore at current rates. If the fault or negligence of the airline is proved, the compensation can increase further.
Travel insurance policies can also provide accidental death benefits, emergency medical evacuation, and repatriation of mortal remains. In this case, the insurance claim is expected to be one of the largest in Indian aviation history, with the hull loss of the plane estimated to be around $80 million and passenger and third-party compensation potentially reaching $100 million. The insurance sector experts believe that this accident will have significant implications for the aviation industry and insurance companies.
Tata AIA launches Shubh Shakti for women with life cover
Tata AIA Life Insurance has launched a new product called Shubh Shakti, specifically designed for women. This plan offers a life cover, providing financial protection to the policyholder and their family. The Shubh Shakti plan is tailored to meet the unique needs of women, acknowledging their evolving roles and responsibilities in today’s society.
The plan offers a range of benefits, including a life cover, which provides a lump sum payment to the nominee in the event of the policyholder’s untimely demise. This ensures that the family’s financial well-being is protected, even in the absence of the primary breadwinner. Additionally, the plan provides a waiver of premium benefit, which waives off future premium payments in the event of the policyholder’s death or diagnosis of a critical illness.
Tata AIA’s Shubh Shakti plan also offers a flexible premium payment option, allowing policyholders to pay premiums at their convenience. The plan is available in two variants: Shubh Shakti and Shubh Shakti Plus. The Shubh Shakti Plus variant offers an additional benefit of a lump sum payment on diagnosis of a critical illness, providing financial support during a challenging time.
The launch of Shubh Shakti is a significant move by Tata AIA, as it recognizes the importance of women’s financial independence and security. The plan is designed to empower women, providing them with a sense of financial freedom and confidence. By offering a comprehensive life cover and other benefits, Tata AIA aims to encourage more women to take control of their financial lives and secure their future.
The Shubh Shakti plan is available for women aged 18-55 years, with policy terms ranging from 10 to 30 years. The plan can be purchased online or through Tata AIA’s authorised agents and distributors. With the launch of Shubh Shakti, Tata AIA has reinforced its commitment to providing innovative and customer-centric insurance solutions, addressing the unique needs of women in India.
Overall, the Shubh Shakti plan is a significant offering from Tata AIA, catering to the growing demand for women-centric insurance products. By providing a comprehensive life cover and other benefits, the plan aims to empower women and provide them with financial security, independence, and peace of mind. As the Indian insurance market continues to evolve, products like Shubh Shakti are likely to play a crucial role in promoting financial inclusion and security for women.
Tata AIA has introduced Shubh Shakti, a life insurance plan specifically designed for women, providing them with a life cover.
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Tata AIA is aiming to capture a share of the massive Rs 10 lakh crore wedding market in India with the launch of its Shubh Muhurat endowment policy, specially designed to provide financial protection and savings for couples on their special day.
Tata AIA Life Insurance has launched a new policy called Shubh Muhurat, designed to help parents save for their child’s wedding expenses and ensure financial support in case of the parent’s demise. The policy encourages goal-based investing and offers planned payouts to cover wedding-related expenses, providing a guaranteed lump sum return for financial security. This approach allows parents to accumulate a substantial corpus for wedding expenses, reducing last-minute financial stress.
Shubh Muhurat addresses the traditional methods of saving for weddings, such as gold or fixed deposits, which lack flexibility and significant wealth growth. By combining long-term wealth creation with financial security, the policy helps parents achieve their children’s wedding aspirations. The policy benefits are also safeguarded under the Married Women’s Property Act, ensuring that the funds reach the intended beneficiaries without interference.
According to a report by Jefferies, India hosted over 80 lakh weddings in 2024, with expenses totaling Rs 10.7 lakh crore. Recognizing this significant financial commitment, Tata AIA introduced Shubh Muhurat to help families plan for these milestones. The policy offers several benefits, including capital guarantee with equity exposure, life cover, and immediate death benefits.
The solution is targeted at parents aged 31 to 50 years, with children between 1 and 20 years old. Early investment allows parents to accumulate a substantial corpus for wedding expenses, ensuring funds are available when needed. Shubh Muhurat provides planned payouts for expenses such as venue bookings, ceremonies, food, jewelry, and guest accommodations, promoting long-term wealth growth through market-linked investments.
The policy also includes a Benefit Protection Rider, offering immediate death benefits, premium waivers, and maturity benefits even in the absence of the insured. Shubh Muhurat ensures that wedding aspirations are fulfilled despite challenges, making wedding planning a stress-free experience. As part of Tata AIA’s Shubh Solutions suite, the policy aims to empower Indian families to celebrate life’s milestone events without financial strain. overall, Shubh Muhurat provides a comprehensive solution for parents to plan and save for their child’s wedding expenses, ensuring financial security and peace of mind.
Tata AIA has observed a 10% increase in individuals choosing term life insurance coverage below the age of 70, highlighting the significance of timing over tenure in such decisions.
Tata AIA Life Insurance has observed a significant shift in the way customers are purchasing term insurance. According to Sujeet Kothare, Executive Vice President of the company, there has been a 10% increase in new customers opting for term plans with coverage below the age of 70. This trend indicates that policyholders are becoming more aware of the true purpose of term insurance, which is to replace income and provide financial protection during the working years.
Financial planners agree that term insurance is most effective when it covers the years between 25 and 60-70, when individuals are earning and supporting dependents. During this phase, families rely on one or more incomes to meet obligations such as loan repayments, children’s education, and daily living costs. However, as individuals near retirement, the need for income protection diminishes, and continuing term cover beyond this point may result in paying higher premiums for unnecessary protection.
Experts emphasize that there is no one-size-fits-all approach, and the decision to opt for term insurance should be based on individual financial responsibilities rather than age alone. Those with extended financial responsibilities, such as dependent parents or young children, may still require term cover later in life. Self-employed individuals with income beyond retirement age may also benefit from longer coverage.
The trend observed by Tata AIA suggests that buyers are moving towards more personalized and efficient financial planning, using term insurance where it matters most and letting it go when it doesn’t. This shift reflects a growing understanding of the core function of term insurance and a more informed approach to financial planning. By aligning their coverage with their working years, individuals can ensure that they have adequate protection during the most critical phases of their lives, while also avoiding unnecessary premiums. Overall, this trend indicates a positive shift towards more informed and effective financial planning.
Seventy-four percent of Indian financial companies have adopted Generative Artificial Intelligence, according to a report by EY.
In 2024, India’s financial services sector saw significant adoption of Generative AI (GenAI) beyond innovation projects to business-driven implementation. According to an EY India survey, 74% of financial firms have initiated GenAI proof-of-concept projects, with 11% already running in production. Non-Banking Financial Companies (NBFCs) and insurers are at the forefront of this adoption, leveraging GenAI to reduce operational costs by up to 90% in areas such as customer engagement, underwriting, and marketing automation.
The adoption of GenAI has resulted in significant productivity gains, with estimates suggesting a 34-38% boost across banking and insurance functions by 2030. Companies such as Bajaj Finance and Tata AIA Life have achieved notable successes with GenAI. Bajaj Finance saved Rs 150 crore in a year by deploying AI-driven bots for customer care, sales, and onboarding, while Tata AIA Life’s AI-powered chatbot handled 7.5 million customer interactions with a 98% completion rate.
Mid-sized banks have also implemented GenAI with strategic intent, integrating AI-driven orchestration layers with core banking systems. Larger banks, although initially cautious due to compliance concerns, have recently launched ambitious GenAI projects. These include AI copilots for cybersecurity and corporate lending, as well as on-premise GPU cloud deployments to support AI-driven customer care platforms.
NBFCs are pushing innovation further with conversational business intelligence bots, enabling executives to query real-time data beyond traditional dashboards. AI is also transforming customer service through automated voice bots and email management, with companies such as Tata Capital achieving significant reductions in resolution times and cost savings.
However, scaling GenAI in financial services comes with challenges, including strict regulatory requirements, data localization mandates, and cybersecurity concerns. To address these challenges, firms are deploying AI within Virtual Private Cloud environments and adopting PII redaction tools to ensure compliance. Despite these challenges, the adoption of GenAI is expected to continue to grow, driven by its potential to enhance productivity, reduce costs, and improve customer engagement. As the financial services sector continues to evolve, the use of GenAI is likely to play an increasingly important role in shaping its future.
Air India plane crash: Insurance claim to exceed $120 million, set to be costliest for Indian aviation
The recent crash of an Air India flight in Ahmedabad is expected to result in one of the costliest aviation insurance claims in Indian history, with estimated claims exceeding $120 million. The insured value of the aircraft, known as the hull loss, is expected to be around $80 million, while passenger liability compensation could add an additional $30-50 million. However, the total liability payout could be significantly higher, potentially exceeding $100 million, due to the presence of several high-net-worth individuals on board.
The aircraft was covered under a global reinsurance program, with most of the risk ceded to international reinsurers. Indian insurers, including Tata AIG, New India Assurance, and National Insurance, retained less than 10% of the risk. State-owned reinsurer GIC Re has a 5% stake in the reinsurance treaty and will see a claim of around $4.1 million.
The incident is expected to trigger claims under both the hull and liability sections of the insurance policy, due to the total loss of the aircraft and the fatalities. This will likely affect multiple reinsurers, as airline fleet policies are often placed on a facultative basis involving several participants. According to Ramaswamy Narayanan, CMD of GIC Re, “Today’s incident… is expected to trigger claims under both the hull and liability sections due to the total loss of the aircraft and the fatalities.”
Historically, Indian carriers have witnessed few major accidents, with the most notable being the 2010 crash of a Boeing 737 in Mangalore, which resulted in insurance payouts of around $60-70 million. The current incident is expected to surpass this amount, making it one of the biggest-ever claims involving an Indian airline. Sourav Biswas, aviation business head at Alliance Insurance Brokers, noted that “This would be one of the biggest-ever claims involving an Indian airline.”
The crash is also likely to harden reinsurance rates across the board, as aviation insurance is a global pool and any large loss in one part of the world impacts pricing everywhere. According to a senior reinsurance executive, “This will affect renewals next year… Aviation rates may go up globally, and more so in markets like India where loss ratios have otherwise been benign.”
Tata AIG, the lead insurer for Air India, is closely monitoring the situation, with a spokesperson stating that the company is working to assess the impact of the incident. Air India’s liability limit is up to $1.5 billion, and there could be around $250,000 per passenger potential liability for bodily injury or bodily injury leading to death. The incident is a significant reminder of the importance of aviation insurance and the potential risks involved in air travel.
Tata AIA has introduced two new funds, expanding its offerings to better serve the wealth and retirement planning needs of its customers.
Tata AIA Life Insurance has introduced two new funds, “Tata AIA Life Insurance Wealth Plus” and “Tata AIA Life Insurance Retirement Fund”, to cater to the growing demands for wealth and retirement planning in India. The launch of these funds demonstrates Tata AIA’s commitment to providing innovative and customer-centric solutions to its policyholders.
The Tata AIA Life Insurance Wealth Plus fund is designed to help individuals accumulate wealth over time. This fund provides a flexible investment option, allowing policyholders to invest in a mix of equity, debt, and money market instruments. The fund’s portfolio is managed by experienced fund managers, who strive to deliver consistent returns while minimizing risk.
On the other hand, the Tata AIA Life Insurance Retirement Fund is specifically designed to help individuals plan for their retirement. This fund offers a systematic and disciplined approach to retirement planning, allowing policyholders to save and invest regularly. The fund’s investment strategy is tailored to provide a steady stream of income in retirement, while also ensuring that the policyholder’s wealth grows over time.
Both funds offer a range of benefits, including flexibility, liquidity, and transparency. Policyholders can choose from various investment options, and the funds’ performances are regularly monitored and reported. Additionally, the funds are designed to be tax-efficient, helping policyholders to maximize their returns.
The launch of these funds is a significant step towards catering to the evolving needs of customers in India. With the increasing awareness of the importance of wealth and retirement planning, Tata AIA is well-positioned to provide innovative and effective solutions. The company’s strong distribution network, coupled with its expertise in life insurance and investment management, makes it an ideal partner for individuals seeking to secure their financial future.
In a statement, Tata AIA’s official said, “We are committed to providing our customers with innovative and customer-centric solutions that meet their evolving needs. The launch of these two new funds is a testament to our dedication to helping individuals achieve their financial goals, whether it’s accumulating wealth or planning for retirement.” With the introduction of these funds, Tata AIA is poised to further strengthen its position in the Indian life insurance market, and continue to provide value to its customers.
Tata AIA has introduced two new fund offers (NFOs) aimed at capturing the potential of India’s growth narrative.
The Indian government’s recent budget announcement has set the stage for a significant increase in disposable incomes, which is expected to drive consumption growth across various sectors. With the new tax regime, individuals with incomes up to ₹12.75 lakh will have zero tax liability, resulting in more spending power. This presents a unique investment opportunity, particularly in the consumption-driven growth story.
Tata AIA Life Insurance has introduced two new funds, the Tata AIA Life Tax Bonanza Consumption Fund and the Tata AIA Life Tax Bonanza Consumption Pension Fund, to capitalize on this trend. The funds are designed to offer long-term growth and provide financial security for investors. The funds will be available from March 24th to 31st, 2025, with units priced at ₹10 each.
India’s consumption landscape is undergoing a significant shift, driven by rising incomes, urbanization, and evolving consumer preferences. The recent tax reforms have accelerated this trend, putting more money in the hands of consumers and sparking demand across sectors such as FMCG, retail, e-commerce, and automobiles. Several factors are driving India’s consumption boom, including rising disposable incomes, demographic dividend, favorable tax reforms, and shifting consumer behavior.
The growing middle class, youthful workforce, and increasing purchasing power are driving demand for a wide range of products and services. The e-commerce, quick-commerce, and premium or luxury goods sectors are experiencing robust growth, with the Indian quick commerce market projected to reach $12 billion by 2028. The Tata AIA Life Tax Bonanza Consumption Fund and Tata AIA Life Tax Bonanza Consumption Pension Fund are strategically designed to capitalize on these trends, investing in companies poised to benefit from India’s evolving consumption patterns.
According to Harshad Patil, Chief Investment Officer at Tata AIA, the funds are designed to help young and middle-aged investors benefit from the dynamic growth in India’s consumption patterns. The funds offer an opportunity to grow wealth while also enjoying tax advantages. Overall, the Indian consumption story is expected to continue, driven by rising incomes, urbanization, and shifting consumer behavior, making it an attractive investment opportunity. The Tata AIA Life Tax Bonanza Consumption Fund and Tata AIA Life Tax Bonanza Consumption Pension Fund are well-positioned to capitalize on this trend, providing investors with a unique opportunity to benefit from India’s growing consumption story.
Q4 results today: Infosys, Tata Elxsi, HDFC Life, HDFC AMC and others to declare earnings on April 17
The earnings season has begun on Dalal Street, with several companies announcing their financial results for the quarter and year ended March 31, 2025. On April 17, 13 companies, including tech major Infosys, are set to declare their earnings. Infosys, India’s second-largest IT company, is expected to report muted earnings and a sequential fall in revenue for the quarter due to seasonal weakness in demand and margin pressure.
According to JM Financial, Infosys is estimated to record a net profit of ₹6,488 crore in Q4FY25, a fall of 4.7% from ₹6,806 crore in the previous quarter. The company’s revenue in the March quarter is expected to fall 0.4% to ₹41,617 crore from ₹41,764 crore in the previous quarter. Other companies announcing their results on April 17 include HDFC Asset Management Company, HDFC Life Insurance Company, Indosolar, Mahindra EPC Irrigation, and Tata Elxsi.
Several other companies are scheduled to announce their results this week, including tech giants Wipro and major banks such as HDFC Bank, Yes Bank, and ICICI Bank. On April 16, companies like Angel One, Ballarpur Industries, GTPL Hathway, and Wipro announced their financial results. On April 18, Amal, Mastek, Network 18 Media & Investments, and Orosil Smiths India will declare their earnings.
Investors are advised to consult with certified experts before making any investment decisions, as market conditions can change rapidly and individual circumstances may vary. The views and recommendations provided in the analysis are those of individual analysts or broking companies and not of the publication. With the earnings season in full swing, investors will be closely watching the results of these companies to gauge their performance and make informed investment decisions.
Royal Sundaram has appointed Vedanarayanan Seshadri as its new Managing Director.
Royal Sundaram General Insurance Company Limited has announced the appointment of Vedanarayanan Seshadri as its new Managing Director. Seshadri takes over the reins from M. S. Sreedhar, who has completed his tenure as the MD and CEO of the company.
Vedanarayanan Seshadri has over two decades of experience in the insurance industry and has held various leadership positions in his previous roles. Prior to joining Royal Sundaram, he was the Chief Distribution Officer at Tata AIG General Insurance Company.
Under his new role, Seshadri will be responsible for driving the company’s growth strategy, focusing on expanding its customer base, and strengthening its distribution network. He will also oversee the development of new products and services, as well as enhance the company’s digital capabilities.
Seshadri’s appointment is seen as a move to strengthen Royal Sundarium’s leadership team and drive business growth. The company has been focusing on expanding its presence in the Indian general insurance market, and Seshadri’s experience and expertise are expected to play a key role in achieving this goal.
Royal Sundaram is a leading general insurance company in India, offering a range of insurance products including motor, health, home, and travel insurance. The company has a strong distribution network and a customer base of over 2 million policyholders.
Seshadri’s appointment has been welcomed by the company’s promoters, who expressed confidence in his ability to lead the company to greater heights. The company’s Board of Directors has also hailed Seshadri’s appointment, stating that his experience and expertise will be invaluable in driving the company’s growth strategy.
As the new Managing Director, Seshadri will work closely with the company’s leadership team to drive business growth and expand its customer base. He will also focus on enhancing the company’s digital capabilities, developing new products and services, and strengthening its distribution network.
Overall, Vedanarayanan Seshadri’s appointment as the new Managing Director of Royal Sundaram General Insurance Company Limited is expected to drive business growth and expansion for the company. With his experience and expertise, Seshadri is well-equipped to lead the company to greater heights and strengthen its position in the Indian general insurance market.
Under the new leadership, Royal Sundaram aims to continue its growth trajectory, expanding its customer base and distribution network, while also enhancing its digital capabilities and developing new products and services. With Seshadri at the helm, the company is poised for greater success and growth in the Indian general insurance market.
Tata AIA Life introduces a new goal-based insurance policy specifically designed to help parents plan and save for their children’s wedding expenses.
Tata AIA Life Insurance has introduced a new life insurance product called “Shubh Muhurat” designed to help families save for their children’s weddings. This hybrid product offers a unique combination of capital guarantee through debt exposure and wealth creation through equity exposure, providing a safeguard against wedding-related expenses. The plan is tailored for parents with children between the ages of 1 and 20, aiming to alleviate financial concerns associated with one of the most significant milestones in a family’s life.
The “Shubh Muhurat” plan comes with several features, including planned payouts, protection under the Married Women’s Property Act (MWPA), and a protection rider. In the event of the policyholder’s demise, the plan provides immediate financial assistance, waived premiums, and a maturity benefit to nominees. This comprehensive coverage ensures that the family’s financial well-being is secured, even in unforeseen circumstances.
According to Venky Iyer, MD & CEO of Tata AIA Life, the idea behind “Shubh Muhurat” is to enable families to plan ahead and celebrate their children’s weddings without financial worries. Citing a report, Iyer noted that India hosted over 80 lakh weddings in 2024, with an estimated expenditure of Rs. 10.7 lakh crore. This staggering figure highlights the significance of wedding expenses in Indian families and the need for a dedicated savings plan.
By launching “Shubh Muhurat,” Tata AIA Life Insurance aims to address this need and provide families with a reliable and flexible savings solution. The product’s hybrid structure allows policyholders to balance their investment between debt and equity, ensuring a steady accumulation of wealth over time. With its unique features and benefits, “Shubh Muhurat” is poised to become a popular choice among parents seeking to secure their children’s financial future and make their wedding celebrations truly special.
Star Health has elevated its Chief Marketing Officer, Himanshu Walia, to the position of Whole-time Director.
Star Health and Allied Insurance Company, a leading insurance provider, has announced the elevation of two key executives to Whole-time Director positions. Himanshu Walia, the company’s Chief Marketing Officer, and Amitabh Jain, the Chief Operating Officer, have been designated as Key Managerial Personnel. The appointments are subject to approval by the Insurance Regulatory and Development Authority of India (IRDAI) and will take effect on the date of approval.
Himanshu Walia, with over 22 years of experience in the insurance sector, has been an integral part of Star Health Insurance since 2007. As CMO, he has played a crucial role in building the company’s brand and market presence. Prior to joining Star Health, Walia worked with ICICI Lombard and Tata AIG. He holds an MBA in Marketing and brings a wealth of knowledge and expertise to his new role.
Amitabh Jain, with over 25 years of experience in financial services, has been serving as the COO at Star Health since 2023. He was a founding member of ICICI Lombard and has a strong background in the industry. Jain holds an engineering degree, an MBA, and is a CFA charter holder, making him a highly qualified and experienced professional.
The elevation of Walia and Jain to Whole-time Director positions is a significant development for Star Health Insurance. As Key Managerial Personnel, they will play a crucial role in shaping the company’s strategy and direction. Their experience and expertise will be invaluable in driving the company’s growth and expansion plans. The appointments are expected to strengthen the company’s leadership team and enhance its ability to navigate the complex insurance landscape.
The IRDAI’s approval is pending, and once received, the appointments will become effective. The elevation of Walia and Jain is a testament to Star Health Insurance’s commitment to recognizing and rewarding talent within the organization. The company’s focus on building a strong leadership team will likely have a positive impact on its future growth and success.
Tata Digital CEO Naveen Tahilyani Resigns
The Tata Group’s digital venture, Tata Digital, is facing a significant leadership crisis with the departure of its Managing Director and CEO, Naveen Tahilyani. This marks the second CEO exit in just over a year, highlighting the company’s struggles to stabilize its operations and execute its vision for its super-app platform, Tata Neu. Tahilyani, a Tata Group veteran, took over the reins in February 2024 but has now stepped down to take on a broader international role with Prudential Plc.
Tata Digital has yet to name a successor, leaving the company’s future uncertain. The departure comes at a critical juncture for Tata Digital, which has been under pressure to demonstrate progress with Tata Neu. Despite significant financial backing of $2 billion, the app has struggled to gain traction among users, missed revenue targets, and failed to present a coherent customer experience. The company’s attempts to bring alignment among its disparate businesses, including Croma, Tata Cliq, CaratLane, and BigBasket, have faced resistance, resulting in a disjointed experience for consumers.
Financially, the strain is evident, with Tata Digital posting a widening loss of Rs 5,553.11 crore in FY23, nearly doubling from the previous year. The company’s cost-heavy approach to building its ecosystem from scratch has been cited as a major contributor to the losses. Experts argue that the fundamental issue is the absence of a core use case or loyal customer base that binds Tata Neu’s services together. Unlike WeChat, which succeeded by building upon an existing social messaging user base, Tata Neu began as a commerce-first platform without a natural entry point or core proposition to keep users engaged.
The leadership shakeup and ongoing struggles at Tata Digital have raised concerns about the company’s ability to stabilize its operations and achieve its goals. The departure of Tahilyani, who was handpicked by Tata Sons chairman N Chandrasekaran to steer the company back on course, has added to the uncertainty. As the company searches for a new CEO, it will need to address the underlying issues plaguing its digital venture and find a way to create a cohesive and engaging experience for its users.
ICICI Prudential Life has achieved the highest claim settlement ratio of 99.04% in the second quarter of the fiscal year 2025. Here’s how other insurance companies rank in terms of claim settlement ratio:* ICICI Prudential Life: 99.04% * [Insert other insurers’ ratios] Note: The claim settlement ratio is a key metric that indicates the percentage of death claims settled by an insurer out of the total claims received. A higher ratio suggests a better track record of settling claims.
ICICI Prudential Life Insurance has achieved a claim settlement ratio of 99.04% for the July-September quarter of FY2025, the highest among all life insurance companies in the country. The company settled claims worth Rs 451.05 crore during this period, with an average claim settlement turnaround time of just 1.2 days. According to Amish Banker, Chief Operations Officer, the company handles every claim with utmost sensitivity, considering it the ultimate moment of truth.
The company’s ‘Claim for Sure’ initiative promises to settle eligible claims in one day after all documents are submitted. In Q2 FY2025, ICICI Prudential Life Insurance settled death claims amounting to Rs 71.24 crore under this initiative. The company has consistently had industry-leading claim settlement ratios, with 97.94% in Q1 FY2024, 98.14% in Q2 FY2024, 98.52% in Q3 FY2024, and 99.17% for the entire FY2024.
Technology has played a significant role in enabling the company to settle claims quickly, reducing the financial distress caused to the family due to the demise of the earning member. Claimants can use digital enablers such as the mobile app, WhatsApp, Chatbot, and website to easily lodge and track claims. The company’s high claim settlement ratio is a testament to its commitment to providing excellent customer service.
The claim settlement ratio is crucial from the customer’s perspective as it indicates the insurer’s ability to pay the nominee of the policyholder. The primary objective of buying an insurance policy is to protect loved ones financially in case of unforeseen events. If the insurer fails to honor the claim, the purpose of being insured is defeated. A high claim settlement ratio provides customers with the assurance that their claims will be settled promptly and efficiently.
In comparison to other life insurance companies, ICICI Prudential Life Insurance’s claim settlement ratio is the highest. According to the L-40 report, other companies such as Bajaj Life, TATA AIA Life, HDFC Life, SBI Life, Max Life, and LIC have lower claim settlement ratios. ICICI Prudential Life Insurance’s commitment to settling claims quickly and efficiently sets it apart from its competitors, making it a trusted choice for customers.
ICICI Prudential Life Insurance and Axis Max Life Insurance are leading the way in customer experience.
The Hansa Research Life Insurance CuES 2025 report has ranked the top life insurance companies in India based on customer experience. The report is based on feedback from over 3600 customers across 13 life insurance brands in the country. The report reveals a significant improvement in customer experience in the life insurance industry, with a notable increase in the Net Promoter Score (NPS) from 54% to 58% over the past year. This improvement can be attributed to insurers effectively meeting customer expectations in key areas such as operational efficiency, transparency, and post-sales service support.
The report highlights that customers are associating life insurance brands more positively, especially in aspects like ‘trust and transparency,’ ‘innovation,’ and being ‘customer-oriented.’ The NPS for the insurance industry has seen a remarkable increase of 20 points over the past five years, rising from 38% in 2021 to 58% in 2025. This improvement is a result of insurers effectively meeting customer expectations and delivering exceptional brand and customer experiences.
The top-ranking life insurance companies in the report include ICICI Prudential Life Insurance and Axis Max Life Insurance, which have achieved impressive NPS scores of 65% and 64%, respectively. Tata AIA, Kotak Life Insurance, and HDFC Life Insurance have also shown significant improvement in their customer experience offerings. SBI Life Insurance has made significant strides in improving its NPS and ranking high on trust and affordability.
The report also highlights five key trends that will shape the industry in the future. These trends include the economic influence on financial investment decisions, the evolution of life insurance needs, millennial expectations, what women want, and digital services. The report emphasizes the need for insurers to deliver experiences and products tailored to the diverse needs, preferences, and communication styles of India’s fragmented demographics, especially customers in non-metros, millennials, and women.
The report suggests that brands must focus on addressing financial literacy, behavioral biases, and simplifying product complexity to thrive in the future. Success lies in aligning products with customer needs and profiles while delivering seamless, personalized experiences. The report also notes that customer expectations have shifted from purely transactional interactions to relationship-driven engagement, a trend that continues to strengthen and shape the industry’s evolution.
Overall, the report provides valuable insights for life insurance companies to prioritize and better position their business strategies and investments in the year to come. It emphasizes the importance of continuous enhancements in customer engagement strategies and delivering exceptional brand and customer experiences to drive leadership in the industry.
Naveen Tahilyani has stepped down as the CEO of Tata Digital and will be joining Prudential Plc.
Naveen Tahilyani has resigned as the CEO and Managing Director of Tata Digital, a position he held for just over a year. He will be taking on a new role as Regional CEO for India, Africa, Cambodia, Laos, and Myanmar at UK-based Prudential Plc. Tahilyani will also be overseeing the company’s health vertical and will be a part of the global executive committee. He is set to take charge on July 29 and will be based in India, reporting directly to Prudential CEO Anil Wadhwani.
Tahilyani’s departure from Tata Digital comes at a crucial time for the company, which is working to expand its super-app Tata Neu and venture into quick commerce. During his tenure, Tahilyani played a key role in shaping the company’s strategy and direction. However, his exit is not entirely unexpected, as Tata Digital has experienced several senior leadership changes in recent years, including the departure of President Mukesh Bansal in early 2023.
Before joining Tata Digital, Tahilyani had a successful stint as MD & CEO of Tata AIA Life Insurance, a position he held across two separate terms. He has a diverse career spanning over two decades, with experience in insurance, banking, and consulting. Prior to rejoining Tata AIA, Tahilyani worked as Group Executive for Banking Operations and Transformation at Axis Bank, where he led data analytics, operations, strategy, and technology. He also had a long tenure at McKinsey & Company, where he worked for over 17 years.
Tahilyani’s new role at Prudential Plc is a significant opportunity for him to leverage his expertise and experience in the insurance and financial services sector. As Regional CEO, he will be responsible for driving growth and expansion in several key markets, including India, Africa, and Southeast Asia. His appointment is seen as a strategic move by Prudential Plc to strengthen its presence in these regions and tap into the growing demand for insurance and financial services. With his extensive experience and track record of success, Tahilyani is well-positioned to make a significant impact in his new role.
Tata AIA has witnessed a 10% increase in buyers choosing term life insurance covers below the age of 70, highlighting the significance of timing over tenure in such policies.
Tata AIA Life Insurance has observed a significant shift in the way customers are purchasing term insurance. Instead of opting for lifelong protection, more people are choosing term plans that cover them only until they are 70 years old. According to Sujeet Kothare, Executive Vice President of Tata AIA Life Insurance, there has been a 10% increase in new customers selecting term plans with coverage below the age of 70. This trend indicates that customers are becoming more informed and are making smarter, life-stage appropriate planning decisions.
Financial planners agree that term insurance is most effective when it covers the years when an individual is earning and supporting dependents, typically between the ages of 25 and 60-70. During this phase, families rely on one or more incomes to meet financial obligations such as loan repayments, children’s education, and daily living costs. However, once a person nears retirement, the need for income protection diminishes, and continuing term cover beyond this point may result in paying higher premiums for unnecessary protection.
The decision to opt for term insurance is not universal and depends on individual circumstances. Those with extended financial responsibilities, such as dependent parents or young children, may still require term cover later in life. Self-employed individuals with income beyond retirement age may also benefit from longer coverage. Experts emphasize that there is no fixed formula, and the key is to match the policy duration with financial responsibilities rather than age alone.
The trend observed by Tata AIA suggests that buyers are moving towards more personalized and efficient financial planning. They are using term insurance where it matters most and letting it go when it doesn’t. This shift reflects a deeper understanding of the core function of term insurance, which is to replace income, not to serve as a legacy or retirement tool. As insurers, companies like Tata AIA Life Insurance are responsible for helping customers understand when insurance is most relevant and when to pivot towards income and health-focused solutions.
The life insurance industry’s Assets Under Management (AUM) has reached Rs. 62 lakh crore in 2024.
The life insurance industry in India has witnessed significant growth, with the Assets Under Management (AUM) increasing by over 9% to Rs. 62 lakh crore in March 2024 from Rs. 55 lakh crore in March 2023, according to data from the Insurance Regulatory and Development Authority of India (IRDAI). Life Insurance Corporation of India (LIC) commands the highest AUM of Rs. 44 lakh crore, accounting for 72% of the total AUM.
Private players have a total AUM of Rs. 18 lakh crore, with SBI Life and HDFC Life taking the second and third positions, managing AUM of Rs. 3.85 lakh crore and Rs. 2.87 lakh crore, respectively. ICICI Prudential Life is at the fourth position with assets of Rs. 2.86 lakh crore. Other notable players include Max Life, Bajaj Allianz Life, Tata AIA Life, and Aditya Birla Sunlife.
The data also reveals that 18 out of 25 life insurers have reported double-digit growth in their AUM over the last year. Tata AIA Life Insurance has reported the highest growth of nearly 39%, followed by Star Union Dai-ichi Life Insurance with a growth of 28%, and SBI Life Insurance with a growth of 26%.
New entrants in the life insurance industry include Go Digit Life, Credit Access Life, and Acko Life. Go Digit Life reported the highest AUM of Rs. 399 crore among the three, followed by Credit Access Life with Rs. 216 crore, and Acko Life with Rs. 159.25 crore.
The top 10 life insurers in terms of AUM are:
1. LIC – Rs. 44,23,580 crore
2. SBI Life – Rs. 3,85,095 crore
3. HDFC Life – Rs. 2,87,137 crore
4. ICICI Prudential Life – Rs. 2,86,820 crore
5. Max Life – Rs. 1,47,428 crore
6. Bajaj Allianz Life – Rs. 1,07,800 crore
7. Tata AIA Life – Rs. 96,799 crore
8. Aditya Birla Sunlife – Rs. 85,763 crore
9. Kotak Mahindra Life – Rs. 79,227 crore
10. PNB Metlife India – Rs. 47,420 crore
The growth in the life insurance industry is a positive sign for the sector, indicating increasing awareness and demand for life insurance products among consumers. The data also highlights the dominance of LIC in the market, as well as the growing presence of private players.
Tata AIA Launches ‘Pledge to Protect’ Initiative to Drive Insurance Awareness in Bengaluru
Tata AIA Life Insurance has launched its “Pledge to Protect” initiative in Bengaluru, aiming to secure one lakh lives in the fourth quarter of FY25. The initiative is part of the company’s efforts to promote life insurance awareness and financial security among Indians. On its 24th Foundation Day, the Tata AIA Agency team in Bengaluru engaged with nearly 200 consumers through awareness sessions and distributed leaflets, water bottles, and other essential items to old age homes.
The company’s Chief Distribution Officer, Amit Dave, emphasized the importance of life insurance in providing financial security to people, including vulnerable sections of! society. He stated that Tata AIA is committed to advancing financial inclusion and financial security for Indians through the “Pledge to Protect” movement.
The initiative involves various activities, including roadshows, jogger’s park activities, housing society engagements, and health camps, across 599 branches and over 1.43 lakh tied agents and employees in India. The company will also collaborate with local NGOs, Panchayats, and Self-Help Groups to educate and onboard individuals in rural and semi-urban areas.
As part of the initiative, over 550 Tata AIA branches have already engaged close to 70,000 agents, employees, and customers. Additionally, the company is promoting financial empowerment through its “Jagruti” initiative, which provides financial literacy training to underprivileged communities. More than 3,300 Tata AIA employees have volunteered for this initiative, aiming to educate at least four individuals in their network to make informed financial decisions.
The “Pledge to Protect” initiative is a significant step towards expanding insurance coverage in India, and Tata AIA is committed to working tirelessly to achieve its goal of securing one lakh lives in the January-March quarter. By promoting life insurance awareness and financial security, Tata AIA aims to make a positive impact on the lives of Indians and contribute to the country’s economic growth and development. With its extensive network of branches and agents, the company is well-positioned to reach out to a large number of people and make a meaningful difference in their lives.
Tata AIA has launched two new funds, aiming to capitalize on the growing consumption trends in India.
Tata AIA Life Insurance has launched two new funds that aim to capitalize on the growing consumption trends in India. The company has introduced the “Tata AIA Life Insurance Consumption Fund” and the “Tata AIA Life Insurance India Opportunities Fund”, which will invest in companies that are expected to benefit from the increasing consumer spending in the country.
The Indian economy has been witnessing a significant shift towards consumption-driven growth, with rising incomes, urbanization, and a growing middle class driving demand for goods and services. The launch of these two funds is a strategic move by Tata AIA to tap into this trend and provide investors with opportunities to benefit from the growth of consumer-facing companies.
The Tata AIA Life Insurance Consumption Fund will invest in companies that are involved in the production and distribution of consumer goods, such as food, beverages, and personal care products. On the other hand, the Tata AIA Life Insurance India Opportunities Fund will have a broader mandate, investing in companies across various sectors that are expected to benefit from India’s consumption story, including retail, hospitality, and entertainment.
Both funds will be managed by Tata AIA’s experienced investment team, which has a strong track record of delivering returns in the Indian market. The funds will be available to policyholders of Tata AIA Life Insurance, providing them with an opportunity to diversify their investment portfolio and benefit from the growth of the Indian economy.
The launch of these funds is expected to be well-received by investors, given the strong growth prospects of the Indian consumer market. India is expected to become the third-largest consumer market in the world by 2025, with consumer spending projected to reach $6 trillion. The government’s efforts to boost economic growth, including initiatives such as the “Make in India” program, are also expected to contribute to the growth of the consumer sector.
Overall, the launch of the Tata AIA Life Insurance Consumption Fund and the Tata AIA Life Insurance India Opportunities Fund is a strategic move by the company to capitalize on the growing consumption trends in India. With a strong investment team and a well-diversified portfolio, these funds are expected to provide investors with attractive returns and help them benefit from the growth of the Indian economy.
Term insurance is gaining popularity among working members of Generation Z, according to a report by Tata AIA Life Insurance.
According to a recent report by Tata AIA Life Insurance, term insurance is gaining popularity among working Gen Z individuals in India. The report highlights a significant shift in the mindset of younger generations towards life insurance, with increasing awareness about the importance of financial planning and protection.
The report reveals that Gen Z, born between 1997 and 2012, is showing a keen interest in term insurance, which provides a death benefit to the nominee in the event of the policyholder’s untimely demise. This age group is actively seeking out term insurance plans that offer comprehensive coverage, flexibility, and affordability.
Key findings of the report include:
- Increased awareness: Gen Z is more aware of the importance of life insurance, with 70% of respondents considering it a necessary investment.
- Digital savvy: Online platforms are the preferred mode of purchasing term insurance, with 60% of Gen Z buyers opting for digital channels.
- Financial planning: Gen Z is prioritizing financial planning, with 55% of respondents aiming to secure their families’ financial futures.
- Customization: Gen Z is looking for personalized term insurance plans that cater to their specific needs and budgets.
- Affordability: The report notes that Gen Z is price-sensitive, with 45% of respondents opting for term insurance plans with affordable premiums.
The report attributes this growing interest in term insurance among Gen Z to several factors, including:
- Increased financial independence: Gen Z is entering the workforce earlier and earning higher incomes, enabling them to make independent financial decisions.
- Rising awareness of financial risks: Gen Z is more aware of the financial risks associated with unforeseen events, such as accidents or illnesses.
- Digital literacy: Gen Z is digitally savvy, making it easier for them to research, compare, and purchase term insurance plans online.
Tata AIA Life Insurance’s report suggests that the life insurance industry must adapt to the changing needs and preferences of Gen Z. Insurance companies need to offer customized, affordable, and digitally accessible term insurance plans to cater to this demographic.
In conclusion, the report highlights a significant shift in the life insurance landscape, with Gen Z driving the demand for term insurance. As this generation becomes increasingly financially independent and aware of the importance of financial planning, the life insurance industry must evolve to meet their unique needs and preferences. By offering flexible, affordable, and digital term insurance plans, insurers can tap into this growing market and help Gen Z secure their financial futures.
Term insurance gaining popularity among working Gen Z, reveals Tata AIA Life Insurance report
A recent report by Tata AIA Life Insurance has highlighted the growing popularity of term insurance among the working Generation Z (Gen Z) population. Gen Z, born between 1997 and 2012, is becoming increasingly aware of the importance of life insurance, particularly term insurance. The report suggests that this demographic is driving growth in the term insurance segment, which has traditionally been dominated by older generations.
According to the report, Gen Z is demonstrating a higher propensity to purchase term insurance, with 71% of respondents indicating that they prefer term insurance over other types of life insurance products. This is a significant shift in behavior, as younger generations have historically been less inclined to buy life insurance.
So, what’s driving this trend? Several factors are contributing to the growing popularity of term insurance among Gen Z:
- Increased awareness: Gen Z is more financially aware and informed about the importance of life insurance, thanks to online platforms and social media.
- Digital savvy: Gen Z is comfortable purchasing insurance products online, which has made it easier for them to buy term insurance.
- Financial independence: As Gen Z enters the workforce, they are becoming more financially independent and taking control of their financial planning, including buying life insurance.
- Flexibility and affordability: Term insurance is often more affordable and flexible than other types of life insurance, making it an attractive option for Gen Z.
The report also highlights that Gen Z is prioritizing protection over savings when it comes to life insurance. This is reflected in their preference for term insurance, which provides a death benefit to the nominee in the event of the policyholder’s passing, but does not offer a maturity benefit.
Tata AIA Life Insurance’s report is based on a survey of over 1,000 respondents across India, representing various age groups, income levels, and occupations. The findings suggest that the life insurance industry is undergoing a significant shift, driven by changing consumer behaviors and preferences.
In conclusion, the popularity of term insurance among working Gen Z is a significant trend in the life insurance industry. As this demographic continues to drive growth in the term insurance segment, insurers will need to adapt their products and distribution strategies to meet the evolving needs and preferences of Gen Z. With their increased awareness, digital savvy, and financial independence, Gen Z is poised to shape the future of the life insurance industry in India.
Star Health announces new board appointments
Star Health and Allied Insurance Company, a prominent retail health insurance provider, has made significant announcements regarding key appointments and leadership updates. The company aims to bolster its executive leadership and operational capabilities with these changes. Two key elevations have been made: Amitabh Jain, the current Chief Operating Officer, has been promoted to Whole-Time Director and designated as a key managerial personnel. Jain brings over 25 years of experience in financial services, having previously been a founding member of ICICI Lombard. He joined Star Health in 2023 as COO.
Similarly, Himanshu Walia, the Chief Marketing Officer, has also been elevated to Whole-Time Director and designated as a key managerial personnel. With over 22 years of experience in the insurance sector, Walia has been an integral part of Star Health Insurance since 2007. He has played a crucial role in building the company’s brand and market presence. Prior to joining Star Health, Walia held leadership roles at ICICI Lombard and Tata AIG.
Both Jain and Walia’s appointments are subject to approval by the Insurance Regulatory and Development Authority of India (IRDAI), with their effective dates of appointment pending confirmation. These leadership updates demonstrate Star Health’s commitment to strengthening its executive team and enhancing its operational capabilities. The company’s decision to promote experienced professionals from within its ranks underscores its focus on continuity and consistency in its leadership.
The elevations of Jain and Walia are expected to have a positive impact on Star Health’s future growth and development. With their extensive experience and expertise, they are well-equipped to drive the company’s strategic initiatives and navigate the complexities of the health insurance market. As key managerial personnel, they will play a vital role in shaping the company’s direction and ensuring its continued success. Overall, these appointments reflect Star Health’s efforts to reinforce its leadership team and maintain its position as a leading player in the retail health insurance sector.
Star Health elevates COO and CMO as whole-time directors.
Star Health and Allied Insurance, a leading Indian retail health insurance company, has made a significant move by elevating its Chief Operating Officer (COO) and Chief Marketing Officer (CMO) to whole-time directors and designating them as key managerial personnel. This decision is subject to approval from the Insurance Regulatory and Development Authority of India (IRDAI). The appointments of Amitabh Jain as COO and Himanshu Walia as CMO will become effective once the necessary approval is received.
Amitabh Jain, the newly elevated COO, brings over 25 years of experience in financial services to the table. Prior to joining Star Health in 2023, he was a founding member of ICICI Lombard, where he developed a deep understanding of operational excellence and strategic growth. Jain holds an engineering degree, an MBA, and is a CFA charter holder. His expertise is expected to drive the company’s operational efficiency and strategic expansion.
Himanshu Walia, the elevated CMO, has over 22 years of experience in the insurance industry. He has been an integral part of Star Health Insurance since 2007 and has made significant contributions to building the company’s brand and market presence. Before joining Star Health, Walia held senior positions at ICICI Lombard and Tata AIG. He holds an MBA in marketing and is well-equipped to drive the company’s marketing efforts.
The elevation of these two experienced professionals demonstrates Star Health Insurance’s focus on enhancing its leadership depth and driving future growth. The company boasts a strong multi-channel distribution network, with 913 offices, over 14,000 network hospitals, and a vast network of licensed agents and financial institution partners. In the fiscal year 2025, Star Health’s gross written premium stood at Rs. 17,553 crore, with a net worth of Rs. 8,668 crore. With a robust foundation and experienced leadership, Star Health Insurance is well-positioned for continued growth and success in the Indian retail health insurance market.
Two insurance firms resume cashless facility at Ahmedabad’s Ahmedabad Nursing Home Association (AHNA) hospitals.
The Ahmedabad Hospitals & Nursing Homes Association (AHNA) has reinstated the cashless facility for policyholders of Star Health Insurance and Care Health Insurance. This decision was made after both insurance companies committed to resolving outstanding issues related to claim settlements and service delays.
The suspension of cashless facilities for these insurance companies was initially announced on April 2, along with Tata AIG, due to unresolved issues. During the suspension, patients were advised to opt for reimbursement options, and hospitals were instructed to minimize inconvenience to patients. AHNA took this action as part of a broader movement against defaulting health insurance companies, aiming to protect the interests of healthcare providers.
However, following discussions with Star Health Insurance and Care Health Insurance, both companies expressed their commitment to resolving outstanding issues in a timely and constructive manner. In response to this positive development, AHNA decided to resume cashless facilities for policyholders of these two insurance companies.
This move is expected to provide relief to patients holding policies with Star Health Insurance and Care Health Insurance, who can now avail of cashless treatment at AHNA member hospitals without facing financial burdens. The resumption of cashless facilities is a significant step towards ensuring seamless healthcare services for policyholders.
The decision to suspend cashless facilities was a collective effort by AHNA to address the long-standing issues with health insurance companies. By taking a strong stance, AHNA aimed to prompt insurance companies to take responsibility for their obligations and work towards finding solutions. The successful resolution with Star Health Insurance and Care Health Insurance sets a precedent for other insurance companies to follow, promoting a more cooperative and efficient healthcare ecosystem.
AHNA Lifts Suspension on Care and Star Insurance
The Ahmedabad Hospitals & Nursing Homes Association (AHNA) has lifted its suspension on cashless facilities for policyholders of Care Health Insurance and Star Health Insurance. The decision comes after constructive dialogue between AHNA and the two insurance companies, which resulted in a commitment to resolve pending issues related to delayed claim settlements and service inefficiencies. AHNA had initially suspended cashless services for Care, Star Health, and Tata AIG Insurance on April 2, 2025, citing unresolved concerns.
According to AHNA president Dr. Bharat Gadhvi, the association held productive meetings with senior representatives of Care Health and Star Health Insurance, who demonstrated a genuine commitment to resolving the pending issues in a timely and constructive manner. As a result, AHNA has reinstated cashless facilities for Care and Star Health policyholders with immediate effect. All AHNA-affiliated hospitals and nursing homes have been instructed to resume cashless services for clients of these two insurance companies.
However, the suspension on Tata AIG Insurance remains in place, as the insurer and AHNA have yet to reach a resolution. AHNA had suspended cashless services for Tata AIG, along with Care and Star Health, due to unresolved concerns over delayed claim settlements and service inefficiencies. The association’s decision to lift the suspension for Care and Star Health Insurance is seen as a positive development, but the ongoing standoff with Tata AIG continues to be a concern.
AHNA’s actions are part of its broader “Movement Against Defaulting Health Insurance Companies,” which aims to safeguard the interests of healthcare providers and promote accountability among insurers. The association has been urging patients to opt for reimbursement during the suspension period, assuring that member hospitals would do their best to minimize inconvenience. With the reinstatement of cashless facilities for Care and Star Health policyholders, patients can now access medical services without having to pay out-of-pocket expenses. However, the situation with Tata AIG remains unresolved, and it is unclear when the suspension will be lifted.
Tata AIA Life’s Smart Pension Secure Plan is redefining the concept of retirement for the modern Indian, offering a secure and fulfilling post-work life.
Tata AIA Life’s Smart Pension Secure Plan is a comprehensive retirement solution designed to meet the evolving needs of modern Indians. In today’s fast-paced and unpredictable world, retirement planning has become a pressing concern for many individuals. The plan aims to provide a secure and stable financial foundation for retirement, allowing individuals to maintain their lifestyle and pursue their passions without worrying about financial constraints.
The Smart Pension Secure Plan offers a unique combination of benefits, including a guaranteed pension, life insurance coverage, and flexibility to customize the plan according to individual needs. The plan provides a guaranteed pension for a specified period, ensuring a steady income stream during retirement. Additionally, it offers a life insurance cover, which provides a lump sum payment to the nominee in the event of the policyholder’s unfortunate demise.
One of the key features of the plan is its flexibility, allowing policyholders to tailor it to their specific requirements. Individuals can choose from various pension options, including a leveled pension, increasing pension, or a pension with a return of purchase price. The plan also offers the option to increase the pension amount at a later stage, providing the flexibility to adapt to changing financial needs.
The Smart Pension Secure Plan is designed to cater to the diverse needs of Indians, regardless of their age, income level, or occupation. It is an ideal solution for individuals who are nearing retirement, as well as for those who are just starting their careers and want to plan ahead. The plan is also suitable for individuals who are self-employed, freelancers, or those working in the gig economy, who may not have access to traditional retirement benefits.
Tata AIA Life’s Smart Pension Secure Plan is a testament to the company’s commitment to providing innovative and customer-centric insurance solutions. By reimagining retirement planning, the company aims to empower Indians to take control of their financial future and live a secure and fulfilling life after retirement. With its comprehensive benefits, flexibility, and customization options, the Smart Pension Secure Plan is an attractive proposition for individuals seeking a reliable and stable retirement solution.
In conclusion, Tata AIA Life’s Smart Pension Secure Plan is a pioneering retirement solution that addresses the unique needs of modern Indians. By providing a guaranteed pension, life insurance coverage, and flexibility to customize the plan, it offers a comprehensive and secure financial foundation for retirement. As Indians continue to navigate the complexities of modern life, the Smart Pension Secure Plan is an excellent option for those seeking to secure their financial future and live a fulfilling life after retirement.
TATA AIG broadens its health insurance coverage to increase accessibility.
TATA AIG General Insurance has launched a new health insurance product, MediCare Select, as part of its expansion strategy in India’s retail health segment. The company aims to strengthen its presence in non-metropolitan regions and diversify its health portfolio. The launch of MediCare Select is a key step towards achieving this goal, and the company plans to increase its hospital network from 11,500 to over 14,000 by the end of fiscal year 2027.
MediCare Select is designed to respond to evolving consumer demands and offers a range of optional features, including unlimited reinstatement of the insured sum, coverage for high-cost claims, and outpatient treatment coverage. The product also includes additional options such as maternity-related benefits, daily hospital cash support, and premium discounts for salaried individuals and families with younger members.
According to Mr. Neel Chheda, Chief Underwriting and Data Science Officer at TATA AIG, the product is designed to provide meaningful protection that aligns with the changing healthcare needs of consumers. He noted that medical costs are rising and health conditions are evolving, and MediCare Select enables individuals and families to stay covered without compromise.
The launch of MediCare Select is also part of TATA AIG’s efforts to tap into untapped markets and population segments with lower insurance penetration. The company expects Tier 2 and Tier 3 cities to account for 35% of its health business by the end of fiscal year 2027, up from 26% currently. With the growing adoption of its retail health offerings over the past three years, TATA AIG is confident that MediCare Select will help extend its reach to more geographies and segments, ensuring broader access to quality healthcare.
Overall, the launch of MediCare Select is a significant milestone for TATA AIG General Insurance, and the company is well-positioned to capitalize on the growing demand for health insurance in India. With its comprehensive features and flexible options, MediCare Select is an attractive offering for individuals and families seeking quality health insurance coverage.
