The company offers a diverse portfolio of life insurance products catering to individual and group customers. These include term plans, ULIPs (Unit Linked Insurance Plans), child plans, investment plans, long-term savings, and retirement solutions. PNB MetLife has a wide distribution network across India, including branches and partnerships with banks like PNB, J&K Bank, and Karnataka Bank, reaching customers in numerous locations.
PNB MetLife emphasizes customer-centricity and aims to provide efficient service. They have digital platforms for policy management and offer initiatives like “Claims Assure” for faster claim decisions. The company has also received recognition for its customer service and claim settlement record.
Latest News on PNB MetLife
A phishing scam is utilizing a fake PNB MetLife payment gateway.
A sophisticated phishing scam has been uncovered, targeting PNB MetLife policyholders in India. The scammers have created fake mobile-optimized websites that mimic the official PNB MetLife premium payment interface, with the goal of stealing sensitive user information and facilitating fraudulent transactions. The fake websites use Telegram bots to exfiltrate user data, including names, policy numbers, and mobile numbers, in real-time. The scammers then use this information to coerce victims into making payments via fraudulent UPI QR codes or deep links to legitimate payment apps, bypassing standard gateway verifications.
The fake payment gateways are designed to bypass traditional security controls, and do not perform any backend validation of the entered policy details. Instead, JavaScript generates a UPI payment URI as a QR code, which the victim completes in a legitimate UPI app. In some cases, users are redirected via deep links to apps like PhonePe or Paytm. The use of UPI QR codes and deep links to these apps indicates that the scam is specifically targeted at Indian users.
The scam has been found to escalate beyond simple payment fraud to full-scale credential harvesting. Advanced variants of the campaign simulate legitimate policy services, offering options like “Update Amount” or “Refund.” Once engaged, users are prompted to provide critical banking and credit card details for “verification.” This information is then captured and exfiltrated directly to attacker-controlled Telegram bots via the Telegram API.
To mitigate these risks, users are advised to verify the authenticity of URLs, avoid clicking links in unsolicited SMS messages, and make premium payments only through the official PNB MetLife application or website. It is essential to be cautious when receiving unsolicited messages or emails, and to never provide sensitive information in response to such messages. By being aware of these tactics and taking necessary precautions, users can protect themselves from falling victim to this scam.
The scam highlights the importance of cybersecurity awareness and the need for users to be vigilant when interacting with online services. As online scams continue to evolve and become more sophisticated, it is crucial for users to stay informed and take steps to protect themselves. By staying up-to-date with the latest cyber trends and being mindful of potential threats, users can reduce their risk of falling victim to online scams like this one.
Beware of PNB MetLife Payment Gateway as it may steal your details and redirect you to UPI payments.
A sophisticated phishing campaign is targeting PNB MetLife insurance customers, using fake payment gateways to steal personal information and redirect victims to fraudulent UPI transactions. The scam exploits the trusted reputation of PNB MetLife by creating convincing mobile-optimized payment portals that mimic legitimate premium payment services. The malicious pages accept policy numbers and customer details without validation, forwarding captured data to attackers through automated channels.
The phishing operation spreads primarily through SMS messages, but email and social media platforms may also be used. When victims land on the fake payment gateways, they encounter professionally designed interfaces requesting basic information such as name, policy number, and mobile number. The pages deliberately avoid backend verification, accepting arbitrary values to maintain the illusion of legitimacy.
The campaign uses real payment applications like PhonePe, Paytm, and Google Pay to complete fraudulent transactions, reducing victim suspicion and increasing the likelihood of successful financial theft. Behind the polished interface lies a sophisticated data exfiltration mechanism powered by Telegram Bot API, which silently transmits captured details to attacker-controlled Telegram channels.
The stolen data includes names, policy numbers, and mobile numbers, all transmitted instantly as victims complete each form field. The phishing flow then introduces urgency through countdown timers and QR code displays, pressuring victims to complete UPI payments quickly. The JavaScript generates UPI payment URIs dynamically, rendering them as scannable QR codes that direct funds to attacker-controlled accounts.
Advanced variants of this phishing campaign escalate beyond simple payment fraud into comprehensive banking credential harvesting. These sophisticated templates offer multiple options, creating the illusion of legitimate policy servicing, and request complete bank account details and debit card information. All submitted financial credentials are exfiltrated through the same Telegram infrastructure, transforming the operation from payment fraud into full-scale identity and financial data theft.
Security researcher Anurag Gawande identified multiple variants of this phishing scheme and revealed that attackers deployed these pages across free hosting platforms, enabling rapid deployment and rotation of malicious sites. The campaign demonstrates a clear evolution in financial fraud tactics, moving beyond simple credential theft to multi-stage operations that combine data exfiltration with direct payment manipulation. The use of real payment applications and Telegram infrastructure makes this threat particularly dangerous, and users are advised to be cautious when receiving suspicious messages or encountering unfamiliar payment gateways.
For Allianz Services’ Ritu Gangrade Arora, her current role provides the largest canvas yet
Ritu Gangrade Arora, a seasoned insurance professional and avid painter, is embarking on a new venture in her career. At 52, she is returning to India to lead Allianz, a global insurance giant, in partnership with Jio Financial Services (JFSL), a subsidiary of India’s largest conglomerate. This marks the third time in her career that Arora is building something from the ground up, but this time the canvas is much larger.
Arora’s career has been marked by notable achievements, including being a founding member of PNB MetLife Insurance and Canara HSBC Insurance. Her experience and expertise in the insurance industry will undoubtedly be valuable assets as she takes on this new challenge. The partnership between Allianz and JFSL is a significant development in the Indian insurance market, and Arora’s leadership will be crucial in shaping the company’s strategy and direction.
As she prepares to start anew, Arora is likely drawing parallels between her passion for painting and her professional pursuits. Just as a painter begins with a blank canvas, Arora is faced with the opportunity to create something from scratch, bringing her vision and expertise to the table. The partnership with JFSL provides a strong foundation, and Arora’s experience in building and growing insurance businesses will be essential in driving growth and success.
The Indian insurance market is highly competitive, and the partnership between Allianz and JFSL is expected to disrupt the status quo. With Arora at the helm, the company is well-positioned to leverage her expertise and the resources of JFSL to innovate and expand its offerings. As she begins this new chapter in her career, Arora is likely to face both challenges and opportunities, but her experience, passion, and leadership abilities make her an ideal candidate to lead Allianz in India.
Overall, Ritu Gangrade Arora’s return to India as the face of Allianz, in partnership with Jio Financial Services, marks an exciting new chapter in her career. With her expertise, experience, and passion for building and growing businesses, she is well-positioned to make a significant impact in the Indian insurance market. As she embarks on this new journey, Arora is sure to bring her unique perspective and leadership style to the table, driving growth, innovation, and success for Allianz in India.
J&K Bank facilitates swift settlement of insurance claims worth Rs 1.94 Cr
The Jammu and Kashmir Bank has provided significant relief to 38 families who have lost their loved ones by settling insurance claims worth Rs 1.94 crore under its MetLoan & Life Suraksha (MLLS) product. The claims were facilitated by the bank’s Anantnag Zone, and the symbolic cheque was presented to the beneficiaries during a ceremony. The event was attended by senior officials from the bank and its insurance partner, PNB MetLife.
The beneficiaries expressed their gratitude to the bank and PNB MetLife for the timely support, stating that the financial assistance has lifted a significant burden from their families during a difficult time. The bank’s Zonal Head, Khavar Mehraj Handoo, emphasized the importance of loan insurance in protecting families against unforeseen circumstances. He encouraged customers to cover their borrowings under MLLS to ensure that their loved ones are not left with financial liabilities in the event of any contingency.
The insurance partner, PNB MetLife, also reaffirmed its commitment to honoring the trust placed in the institution by its customers. According to Irfan Ali Zargar, Associate Director and Head of PNB MetLife, every claim reflects the trust customers have in the institution, and it is the company’s responsibility to stand by them and honor that trust during difficult times.
The settlement of these claims demonstrates the bank’s and its insurance partner’s dedication to providing vital financial relief to bereaved families. The MLLS product is designed to protect families against unforeseen circumstances, and the bank’s efforts to encourage customers to cover their borrowings under this product have paid off. The timely settlement of these claims has brought relief to the affected families, and the bank and PNB MetLife have reiterated their commitment to supporting their customers during difficult times.
The ceremony was attended by senior officials from the bank and PNB MetLife, including the Cluster Head, In-charge Credit, Zonal Insurance Coordinator, and branch heads and managers. The event highlighted the importance of insurance in protecting families against financial liabilities and the bank’s and its insurance partner’s commitment to providing support during difficult times. Overall, the settlement of these claims is a significant relief to the affected families, and it demonstrates the bank’s and PNB MetLife’s dedication to their customers.
PNB MetLife has launched a new campaign to promote thoughtful retirement planning, featuring Indian cricketer Smriti Mandhana.
PNB MetLife India Insurance Company Limited has launched a new campaign, “Aapka Aage Ka Plan Kya Hai?” (What’s your plan for the future?) featuring Royal Challengers Bengaluru captain, Smriti Mandhana. The campaign aims to encourage people to take control of their financial futures and plan for a safe and independent retirement. The initiative urges Indians to think about their future and make proactive financial decisions to ensure a pleasant life after retirement.
The campaign’s centerpiece is the Grand Assured Income Plan (GAIN), a retirement plan that provides customers with assured annuity rates for life, ensuring financial security and peace of mind in their older years. The plan’s goal is to guarantee that individuals can have a financially secure retirement without fear of future uncertainty.
According to Sourabh Lohtia, Chief Marketing & Communications Officer, PNB MetLife, “Retirement should be a time of fulfillment and not financial worry.” The campaign’s digital film effectively illustrates this concept, depicting a conversation between two friends about life after retirement. Smriti Mandhana explains how the PNB MetLife Grand Assured Income Plan can help individuals achieve their retirement goals, providing income for life and allowing them to choose from five annuity options.
To increase engagement, the campaign includes an innovative 3D immersive experience accessible through a QR code included in various advertisements. Users can go on a visual storytelling journey that emphasizes the importance of financial planning for a secure and rewarding future. The campaign runs across multiple platforms, including TV, print, outdoor, digital, Meta, YouTube, and radio.
The campaign’s message is clear: it’s essential to plan for the future and make proactive financial decisions to ensure a pleasant life after retirement. By encouraging individuals to think about their long-term goals and take actionable steps, PNB MetLife aims to help people achieve financial security and peace of mind in their older years. With the Grand Assured Income Plan, individuals can have a financially secure retirement and fulfill their aspirations, whether it’s traveling, starting a new business, or simply enjoying their golden years.
Recent Updates
Swift settlement of insurance claims brings relief to 170 families of J&K Bank customers.
Jammu and Kashmir Bank has demonstrated its commitment to customer welfare and financial security by facilitating the swift settlement of insurance claims under the MetLoan & Life Suraksha (MLLS) scheme. The bank has paid out claims worth 8.81 crores to 170 families in its Jammu Zone, providing them with much-needed financial relief during a difficult time. The MLLS scheme is a life insurance product that covers the outstanding loan amount in the event of a borrower’s untimely demise, thereby relieving their family of any financial burden.
The claims were paid out in a brief ceremony, where a symbolic cheque was displayed by the bank’s Zonal Head, Rajesh Dubey, and Associate Director and Head of PNB MetLife, Irfan Ali Zargar. The event was attended by various bank officials and representatives from PNB MetLife. The claimants expressed their gratitude to the bank and PNB MetLife for their support in settling the claims in a timely manner, stating that it has helped to relieve them of a significant financial burden.
Rajesh Dubey, Zonal Head of Jammu and Kashmir Bank, emphasized the importance of insuring loans for financial security, particularly in times of distress. He noted that the MLLS scheme provides significant relief to families and helps to preserve their financial stability. Irfan Ali Zargar, Associate Director and Head of PNB MetLife, also highlighted the importance of timely financial assistance in supporting families coping with tragedy.
The partnership between Jammu and Kashmir Bank and PNB MetLife has been instrumental in delivering on the promise of protection and care for their mutual customers. The MLLS scheme is a single-premium and bank-funded option that provides financial security to borrowers and their families. By encouraging customers to opt for this scheme, the bank ensures that families are not burdened with liabilities in unforeseen circumstances.
Overall, the settlement of insurance claims under the MLLS scheme is a significant step towards providing financial relief to families in need. It demonstrates the bank’s commitment to customer welfare and financial security, and highlights the importance of insurance products in providing a safety net for borrowers and their families.
PNB MetLife has partnered with Shivalik Bank to expand its rural coverage.
To effectively promote your company and foster meaningful connections with your customers, we offer a multifaceted approach. Our team is dedicated to assisting you in designing and implementing a comprehensive advertising campaign, seamlessly integrating both print and digital media across our website and print magazine. This strategic collaboration enables you to reach a broader audience, enhancing your brand’s visibility and resonance.
Furthermore, we specialize in organizing events that can be tailored to your specific needs, whether you prefer a traditional in-person gathering or a digital event. Our expertise extends to sourcing esteemed thought leaders and industry pioneers who can not only participate in your event but also potentially forge strategic partnerships with your company. These events serve as platforms for networking, knowledge sharing, and establishing your brand as a formidable presence in your industry.
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Through a collaborative partnership with us, you can drive your business forward with focused strategies and targeted initiatives. Our team is committed to helping you navigate the complexities of marketing and event planning, ensuring that your brand message is conveyed with clarity and impact. By working together, we can tailor our services to meet your unique needs, helping you achieve your business objectives and expand your customer base. Whether through customized advertising campaigns, meticulously planned events, or participation in our awards programs, we are poised to support your growth and success.
Shivalik Bank and PNB MetLife have partnered to offer insurance services.
Shivalik Small Finance Bank has partnered with PNB MetLife to offer life insurance solutions to customers in rural and semi-urban areas of India. This partnership aims to expand access to insurance products in underserved markets, providing over one million existing and prospective customers of Shivalik Bank with a range of life insurance solutions. These solutions include savings, protection, and retirement plans, which will be made available through Shivalik Bank’s network of 79 branches and 136 exclusive Business Correspondent (BC) outlets across 11 states.
The partnership is a significant step towards increasing insurance penetration in rural India, where access to such products is often limited. By leveraging Shivalik Bank’s extensive network, PNB MetLife can reach a larger customer base and provide them with comprehensive life insurance solutions. This collaboration builds on PNB MetLife’s efforts to reach underserved markets in India, demonstrating the company’s commitment to increasing insurance access and financial inclusion.
The partnership is expected to benefit both parties, as Shivalik Bank will be able to offer its customers a wider range of financial products, while PNB MetLife will gain access to a larger customer base. The alliance will also contribute to the growth of the insurance industry in India, particularly in rural and semi-urban areas. With this partnership, PNB MetLife and Shivalik Bank aim to make a positive impact on the lives of millions of people in India, providing them with financial security and protection.
The collaboration between PNB MetLife and Shivalik Bank is a significant development in the Indian insurance industry, highlighting the importance of partnerships in expanding access to financial services. As the insurance industry continues to evolve, such partnerships are likely to play a crucial role in increasing insurance penetration and promoting financial inclusion in India. By working together, PNB MetLife and Shivalik Bank can make a meaningful difference in the lives of their customers, providing them with the financial protection and security they need to thrive.
PNB MetLife has expanded its FutureReady skilling program to empower youth in Chennai, India, as part of its corporate social responsibility (CSR) initiative.
PNB MetLife India Insurance Company Limited has launched a CSR initiative called “FutureReady – Skilling for Employability” in partnership with AIC GUSEC and Xcelevate Skills Foundation. The program aims to empower underprivileged youth with 21st-century skills and support social-impact startups to create inclusive livelihood opportunities. The initiative has selected 29 beneficiaries from over 750 nominations, with 23 students from Tamil Nadu and the remaining from Delhi, Uttar Pradesh, Telangana, and Chhattisgarh.
The program will provide intensive training and mentorship to the selected youth, preparing them for job placement and income-generation opportunities. This will be a transformative step for these young individuals, as they will be the first in their families to secure skilled professional positions. The initiative also focuses on nurturing early-stage social-impact startups that emphasize training, mentorship, and employment creation, amplifying the reach and sustainability of the program.
According to Sameer Bansal, MD & CEO of PNB MetLife, the FutureReady program is a response to India’s employability challenge, where 83% of the unemployed are youth despite having education. The program aims to foster inclusion and help individuals build sustainable livelihoods, reflecting PNB MetLife’s purpose of helping people build a more confident future.
Srinivasa Rao Sureddi, CEO of AIC GUSEC, emphasized that the FutureReady program is a powerful step towards enabling equitable access to opportunities. The partnership with PNB MetLife and Xcelevate Skills Foundation aims to build pathways for youth to become job-ready and empower social-impact startups that create meaningful livelihood solutions.
Umang Doctor, Founder of Xcelevate Skills Foundation, highlighted that the partnership fuels Xcelevate’s ambition to scale its cause of elevating excellence for the underprivileged through inclusive sourcing, future-ready skilling, and mainstream career placement. The initiative has a 30-year vision to address high unemployment and digital illiteracy amongst vulnerable youth.
Overall, the FutureReady program is a significant step towards addressing India’s employability challenge and creating inclusive livelihood opportunities for underprivileged youth. The partnership between PNB MetLife, AIC GUSEC, and Xcelevate Skills Foundation aims to make a positive impact on the lives of these young individuals and contribute to the country’s socio-economic development.
PNB MetLife has broadened its reach through a partnership with Shivalik Bank.
PNB MetLife India Insurance has recently formed a strategic partnership with Shivalik Small Finance Bank, aiming to expand its insurance reach in semi-urban and rural areas of India. This alliance will provide access to PNB MetLife’s diverse range of life insurance products, including savings, protection, and retirement plans, to over one million existing and potential customers of Shivalik Bank.
The partnership is expected to strengthen PNB MetLife’s efforts to serve underserved markets in the country, leveraging Shivalik Small Finance Bank’s extensive network of 79 branches and 136 Business Correspondent outlets across 11 states. This collaboration will enable PNB MetLife to tap into the vast potential of semi-urban and rural regions, where access to insurance products is often limited.
The joint statement from the companies highlighted the significance of this partnership, which will enable Shivalik Bank’s customers to access a wide range of life insurance products tailored to their needs. PNB MetLife’s products are designed to provide financial security and protection to individuals and families, and this partnership will help to increase insurance penetration in underserved areas.
The partnership is also expected to benefit Shivalik Small Finance Bank, as it will enable the bank to offer a more comprehensive range of financial services to its customers. By partnering with a leading insurance provider like PNB MetLife, the bank can enhance its customer offerings and increase customer loyalty.
Overall, the partnership between PNB MetLife India Insurance and Shivalik Small Finance Bank is a strategic move to increase insurance reach and penetration in semi-urban and rural areas of India. The collaboration is expected to benefit both parties, as well as the customers of Shivalik Bank, who will now have access to a diverse range of life insurance products. With this partnership, PNB MetLife is poised to further strengthen its position in the Indian insurance market, while also contributing to the growth and development of the country’s financial inclusion initiatives.
J&K Bank facilitates swift settlement of insurance claims worth Rs 2.02 Cr, provides relief to 38 bereaved families
The Jammu and Kashmir Bank has facilitated the settlement of insurance claims worth Rs 2.02 crore under its MetLoan & Life Suraksha (MLLS) scheme, benefiting 38 families of deceased borrowers in the Kathua Zone. The scheme provides timely financial relief to families during difficult circumstances, easing the burden of loan repayment. The symbolic cheque representing the total claim amount was displayed by the Bank’s Zonal Head, Suresh Kumar Chowdhary, and PNB MetLife’s Associate Director, Irfan Ali Zargar.
The nominees and legal heirs who received the insurance benefits expressed gratitude to the Bank and its insurance partner for the timely and seamless settlement of claims. One of the beneficiaries thanked the Bank for ensuring that the loans were insured and for facilitating the prompt settlement of claims, which has helped their family cope with financial challenges during a difficult phase.
The Zonal Head, Suresh Kumar Chowdhary, highlighted the importance of loan-linked insurance in safeguarding families against unforeseen adversities. He emphasized that the Bank’s responsibility is to stand by its customers and their families in times of distress, ensuring that financial liabilities do not compound the emotional trauma faced by bereaved families.
PNB MetLife’s Associate Director, Irfan Ali Zargar, reiterated the company’s commitment to policyholders, stating that every claim tells a story of trust placed in them. He emphasized that insurance is not just about protection, but also about keeping promises made to customers and their families. The quick settlement of claims reflects the Bank’s customer-centric approach and its continued focus on providing comprehensive financial security solutions in partnership with trusted insurers.
The settlement of claims under the MLLS scheme demonstrates the Bank’s efforts to support bereaved families during moments of personal loss. The scheme provides a safety net for families, ensuring that they do not face financial difficulties in the event of the borrower’s demise. The Bank’s partnership with PNB MetLife has enabled it to provide timely and efficient insurance services to its customers, setting an example for other banks to follow. Overall, the initiative showcases the Bank’s commitment to its customers’ well-being and its role in providing financial security and support during difficult times.
PNB MetLife and Policybazaar have launched DigiProtect Term Insurance, a product tailored for India’s salaried individuals.
PNB MetLife India Insurance Company Limited has launched the PNB MetLife DigiProtect Term Plan, a digital term insurance plan designed specifically for salaried individuals. The plan is offered through a fully digital platform in collaboration with Policybazaar, making it easily accessible to individuals in Tier 2 and Tier 3 cities. The plan provides comprehensive life cover, including accelerated benefits in case of terminal illness, and offers a range of features that cater to the evolving financial priorities of salaried individuals.
Some of the key features of the plan include a special exit value option, which allows policyholders to exit the policy before maturity and receive a refund of all premiums paid at no additional cost. The plan also offers a premium break option, which allows policyholders to pause premium payments for 12 consecutive months after completing three years of policy. Additionally, the plan provides an express claim payout of ₹3 lakh within one working day upon claim registration, after a three-year waiting period.
The plan also offers a range of payout options, including a lump sum, monthly instalments, or a combination of both. To make the plan more affordable, PNB MetLife is offering an exclusive first-year discount of up to 21% on the first premium. According to Sameer Bansal, Managing Director & CEO of PNB MetLife, the plan aims to address the significant life protection gap in India, which stands at 91%. The plan is designed to provide salaried individuals with a flexible and affordable way to secure their families and build their dreams.
The launch of the PNB MetLife DigiProtect Term Plan is a significant step towards bridging the protection gap in India, particularly among the salaried middle class. As Sarbvir Singh, Joint Group CEO of PB Fintech, noted, the plan offers affordability, flexibility, and clarity, making it an attractive option for salaried individuals across the country. The collaboration between PNB MetLife and Policybazaar aims to expand meaningful protection and make quality term insurance easier to buy, understand, and sustain. Overall, the PNB MetLife DigiProtect Term Plan is a digital, feature-rich term plan that provides salaried individuals with a comprehensive and flexible life insurance solution.
PNB MetLife launches Aapka aage ka plan kya hai campaign to promote thoughtful retirement planning and financial security.
PNB MetLife India Insurance Company Limited has launched a new campaign, “Aapka aage ka plan kya hai”, to encourage individuals to take charge of their retirement planning. The campaign aims to inspire people to reflect on their aspirations and take proactive steps to secure their golden years with financial independence and dignity. The campaign will run across various media platforms, including TV, print, outdoor, digital, and radio, to reach a wide audience.
At the heart of the campaign is the Grand Assured Income Plan (GAIN), an insurance solution that provides customers with a guaranteed annuity rate for a lifetime, ensuring financial security and peace of mind during retirement. The plan offers flexibility, with five annuity options to choose from, and is designed to help individuals achieve their retirement goals, whether it’s traveling, pursuing new experiences, or simply enjoying their post-work life.
The campaign’s digital film features a conversation between two friends who discuss their retirement dreams, with one friend sharing his aspiration to own an apple orchard in Himachal Pradesh and start a homemade jam business. PNB MetLife brand ambassador Smriti Mandhana emphasizes the importance of securing such aspirations with the PNB MetLife Grand Assured Income Plan.
The campaign also includes an interactive 3D immersive experience, accessible through a QR code on print, TV, and digital ads, which allows users to unlock a visual storytelling journey that reinforces the importance of financial planning. The experience is designed to engage users and encourage them to think about their retirement plans.
PNB MetLife India Insurance Company Limited is one of the leading life insurance companies in India, offering a range of insurance solutions, including child education, family protection, long-term savings, and retirement plans. The company has a strong presence in 155 branches and access to customers in over 19,000 locations through bank partnerships.
The campaign’s message is simple: retirement should be a time of fulfillment, not financial worry. By taking charge of their retirement planning, individuals can ensure a secure and dignified post-work life. With the PNB MetLife Grand Assured Income Plan, customers can guarantee their income for a lifetime and choose from five annuity options to suit their needs. The campaign encourages individuals to think about their retirement plans and take proactive steps to secure their future.
Swift settlement of insurance claims brings relief to families of J&K Bank customers
Jammu and Kashmir Bank has provided financial relief to the families of deceased borrowers by settling MetLoan & Life Suraksha (MLLS) insurance claims across its Delhi Zone branches. The bank has disbursed claims amounting to Rs 39 lakh to ten families, easing their financial distress during difficult times. A ceremony was held to symbolically display the disbursed amount, attended by senior officials from the bank and its insurance partner, PNB MetLife.
The beneficiaries expressed their gratitude to the bank and PNB MetLife for their prompt assistance, stating that the support has lifted a huge financial burden from their shoulders. The bank’s General Manager and Divisional Head, Rajesh Gupta, emphasized the importance of insuring loans for financial security, encouraging customers to secure their borrowings under MLLS to ensure their loved ones are not left with financial liabilities in unforeseen circumstances.
The bank’s AGM, Dorjey Angchuk, highlighted the benefits of MLLS, including a single premium option available with bank funding, which safeguards borrowers’ families in terms of financial stability. Irfan Ali Zargar, Associate Director and Head of PNB MetLife, reaffirmed the bank’s commitment to customer welfare, emphasizing the crucial role of loan insurance in providing financial protection to families during difficult times.
The settlement of MLLS insurance claims is a significant step towards providing financial relief to bereaved families. The bank’s efforts to promote loan insurance and provide timely settlement of claims demonstrate its commitment to customer welfare and financial security. The partnership between Jammu and Kashmir Bank and PNB MetLife has ensured that the families of deceased borrowers receive the necessary financial support, helping them to cope with their loss and maintain their financial stability.
The ceremony was attended by senior officials from the bank and PNB MetLife, including Branch Heads, Manager Advances, and Regional Manager Peer Jeelani. The event highlighted the importance of loan insurance and the bank’s efforts to promote financial security among its customers. The settlement of MLLS insurance claims is a testament to the bank’s commitment to customer welfare and its efforts to provide financial relief to those in need.
PNB MetLife has introduced a pension multicap fund in collaboration with Policybazaar.
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To further expand your reach and networking opportunities, we can organize events tailored to your specific needs, whether in a physical setting or digitally. These events can feature renowned thought leaders and industry experts, potentially leading to valuable partnerships. Our expertise in event planning ensures that every aspect, from conceptualization to execution, is meticulously managed to achieve your business objectives.
In addition to advertising and event management, we also host prestigious awards programs. These initiatives provide a platform for your company to be recognized for its outstanding achievements throughout the year. You have the flexibility to participate in these programs either as a competitor or as a sponsor, allowing you to choose the level of engagement that best suits your strategic goals.
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Our approach is centered around providing personalized support, ensuring that every aspect of our collaboration, from campaign design to event execution and participation in awards programs, is aligned with your business vision and objectives. We are committed to helping you navigate the complex landscape of advertising, networking, and brand recognition, offering a comprehensive suite of services designed to propel your company towards success. Through our partnership, we aim to not only meet but exceed your expectations, contributing to the growth and prosperity of your business.
Manoj Arora has been appointed as the Chief Information Security Officer at PNB MetLife India Insurance.
PNB MetLife India Insurance Co. Ltd has appointed Manoj Arora as its new Chief Information Security Officer (CISO). Arora brings a wealth of experience in information security, having previously served as Vice President of Information Security at Religare. In his new role, he will be responsible for overseeing the company’s information security strategy, protecting sensitive data, and maintaining robust cybersecurity protocols.
Arora’s appointment comes at a time when the insurance sector is increasingly focusing on strengthening its digital infrastructure to safeguard against evolving cyber threats. His extensive background in information security positions him well to lead PNB MetLife’s efforts in enhancing its cybersecurity framework. He is expected to play a crucial role in navigating the complex landscape of digital security, ensuring compliance with regulatory standards, and fostering a culture of security awareness within the organization.
PNB MetLife’s decision to bring Arora on board underscores the company’s commitment to fortifying its cybersecurity measures and protecting its stakeholders’ interests. As cyber threats continue to evolve, having a seasoned professional like Arora at the helm of information security is a strategic move to bolster the company’s resilience against potential risks. His appointment is anticipated to contribute significantly to PNB MetLife’s mission of delivering secure and reliable insurance services to its customers, reinforcing trust and confidence in the company’s digital operations.
The insurance sector is becoming increasingly digital, and cybersecurity is a top priority. With Arora’s expertise, PNB MetLife is well-positioned to stay ahead of emerging threats and protect its customers’ sensitive information. His leadership will be instrumental in ensuring the company’s information security strategy is aligned with industry best practices and regulatory requirements. Overall, Arora’s appointment is a significant step forward for PNB MetLife, demonstrating the company’s commitment to cybersecurity and its dedication to providing secure and reliable services to its customers.
PNB MetLife Junior Badminton Championship (JBC) – One of the Biggest National Open Platform Tournaments for Badminton, Reaches Pune!
The PNB MetLife Junior Badminton Championship (JBC) – Season 5 is a national open badminton tournament that aims to promote the sport among young enthusiasts. The tournament is being held across 10 cities in India, with Pune being the third city to host the event. The tournament was inaugurated by Mangesh Kashikar, Secretary Events- Maharashtra Badminton Association, Nikhil Kanitkar, Former Olympic Player, Girish Natu, Technical Director- Badminton Association of India, and Ranjit Natu, Hon Secretary, Pune Badminton Association.
Over 1,200 young shuttlers from Pune have registered to participate in the tournament, which will feature matches in four age categories: Under-9, 11, 13, 15, and 17 for both boys and girls. The top two players from each category will proceed to the national finale in New Delhi, where they will have the chance to be felicitated with the National Title by P.V. Sindhu, the Olympic medallist and brand ambassador of PNB MetLife.
In addition to the tournament, PNB MetLife has launched the JBC Boot Camp, a customized YouTube channel that features sessions from stalwarts like P.V. Sindhu, U. Vimal Kumar, Vijay Lancy, and Anup Sridhar. The boot camp aims to provide budding badminton enthusiasts with tutorials and tips on techniques, mental ability, fitness, and nutrition.
PNB MetLife has partnered with CRY (Child Rights and You) as a CSR partner, with the aim of creating a sustainable social impact. As part of its CSR initiative, the company has provided annual scholarships to underprivileged children across India for coaching and training. This year, 100 underprivileged children have been trained for the JBC – Season 5, and 32 children will be awarded an annual scholarship to pursue badminton as a sport.
The tournament schedule includes events in Chandigarh, Mumbai, Pune, Kochi, Bangalore, Guwahati, Ahmedabad, Hyderabad, Lucknow, and New Delhi, with the grand finale taking place in New Delhi on September 9-10, 2019. Nipun Kaushal, Chief Marketing Officer, PNB MetLife, stated that the company aims to take the tournament to the next level and create a deeper impact on aspiring shuttlers. With the launch of the JBC Boot Camp, PNB MetLife is providing a platform for young badminton enthusiasts to learn from the best and pursue their passion for the sport.
62% of Indian Fathers Take Charge of Family Finances, Reveals PNB MetLife Survey, Highlighting Rise of Hero Dads
A recent survey conducted by PNB MetLife India Insurance Limited has shed light on the evolving role of fathers in India, with a significant 62% of respondents identifying themselves as “Hero Dads” who prioritize their family’s financial security. The survey, which engaged over 6,000 fathers across the country, classified them into three distinct personas: “Hero Dads,” “Thoughtful Dads,” and “Disciplined Dads.” The findings suggest that Indian fathers are becoming more financially aware and committed to building a secure future for their families.
The survey revealed that children’s education remains the top financial priority for Indian fathers, with 51% placing it above all else. However, there is a growing focus on long-term security and experience-led living, with 14% prioritizing planning for a comfortable retirement and another 14% aspiring to take their families on a grand vacation. This shift in priorities reflects a growing emotional shift toward long-term security and experience-led living.
Indian fathers are also adopting a long-term mindset when it comes to financial planning, with 53% willing to invest for a period of 10 to 15 years. A significant 20% are committed to staying invested for over 30 years, highlighting a strong shift toward sustained wealth-building and financial security for future generations. The survey also found that Indian fathers prefer low-risk, stable financial instruments, with 30% opting for fixed deposits, 22% choosing life insurance, and 17% favoring mutual funds.
According to Sourabh Lohtia, Chief Marketing and Communications Officer at PNB MetLife, the survey showcases the deep commitment of fathers to building a secure and meaningful future for their families. The findings suggest that today’s Indian father is not just a provider, but also a protector, planner, and nurturer who is emotionally present and financially aware. PNB MetLife aims to support fathers on this journey with protection and savings solutions that reflect their evolving aspirations and responsibilities.
Overall, the survey provides valuable insights into the modern Indian dad’s financial mindset, highlighting their growing focus on long-term security, experience-led living, and financial planning. As the role of fathers continues to evolve, it is essential for financial institutions to provide solutions that cater to their changing needs and priorities.
The National Consumer Disputes Redressal Commission (NCDRC) has criticized PNB MetLife for allegedly using a ‘forged’ death certificate in a life insurance policy case worth Rs 11.4 lakh.
The National Consumer Disputes Redressal Commission (NCDRC) has criticized PNB MetLife for allegedly using a forged death certificate in a life insurance policy case. The case involves a policy with a coverage amount of Rs 11.4 lakh.
The insured individual had purchased the policy, but unfortunately, they passed away. The nominee filed a claim for the insurance amount, but PNB MetLife rejected the claim citing that the death certificate provided was forged. The insurance company stated that the death certificate was not genuine and therefore, they were not liable to pay the claim.
The nominee disagreed with the decision and approached the NCDRC. The commission, after examining the evidence, found that PNB MetLife had indeed used a forged death certificate to reject the claim. The NCDRC held that the insurance company’s actions were unjustified and ordered them to pay the claim amount of Rs 11.4 lakh to the nominee.
The NCDRC also imposed a penalty on PNB MetLife for their actions, stating that the company had tried to avoid paying the claim by using a forged document. The commission’s decision is a significant victory for the nominee, who had been fighting for the insurance claim for a long time.
The case highlights the importance of insurance companies acting in good faith and not trying to reject claims by using fraudulent means. It also underscores the role of consumer protection bodies like the NCDRC in protecting the rights of consumers and ensuring that companies are held accountable for their actions.
In this case, the NCDRC’s decision has provided relief to the nominee, who can now receive the insurance amount that they are entitled to. The decision also serves as a warning to insurance companies to act with integrity and transparency in their dealings with customers.
PNB MetLife has partnered with India Post Payments Bank (IPPB) to offer the New Sukanya Suraksha Plan, which bundles a life cover with the Sukanya Samriddhi Yojana (SSY) to provide enhanced security for the girl child.
PNB MetLife India Insurance Company Limited and India Post Payments Bank (IPPB) have launched the Sukanya Samriddhi Suraksha Yojana (SSSY), a group term life protection plan bundled with the Government of India’s Sukanya Samriddhi Yojana (SSY). The scheme aims to provide long-term financial security for girl children across the country. The unique plan ensures that contributions to a girl’s SSY account continue uninterrupted, even in the event of the untimely demise of the earning parent.
The SSSY plan offers life cover for the earning parent linked to the SSY account, with coverage terms ranging from 5 to 14 years. The contribution options range from ₹25,000 to ₹1,50,000, in multiples of ₹25,000. In the event of a parent’s demise, future annual contributions to the SSY account are funded by PNB MetLife. The plan requires no medical tests and has a simple sign-up process. Eligibility is open to parents aged 18-50 years, with coverage up to age 64.
The scheme will be rolled out nationwide through IPPB’s extensive network of post offices, postmen, Gramin Dak Sevaks, and Individual Business Correspondents. Digital platforms such as IPPB Micro-ATMs and the IPPB Mobile Banking App will also enhance accessibility, particularly for families in rural and underserved areas.
The collaboration between PNB MetLife and IPPB aims to expand protection coverage and instill confidence among families saving for their daughters. The initiative is aligned with the Insurance Regulatory and Development Authority of India’s vision of “Insurance for All by 2047”. The scheme addresses both wealth creation and risk protection, ensuring that no family’s financial planning for a girl child is derailed by unforeseen circumstances.
The Sukanya Samriddhi Yojana, introduced by the Government of India, is a savings scheme dedicated to the welfare of girl children. The scheme offers high interest rates, tax deductions, and long-term wealth creation. By combining the SSY’s savings benefits with life protection from PNB MetLife, the joint initiative promotes financial inclusion and reinforces the government’s commitment to women empowerment. Industry experts view the launch as a significant step in promoting financial inclusion and empowering families to confidently plan for their daughter’s future.
PNB MetLife and Policybazaar have launched DigiProtect Term Insurance, a product designed specifically for India’s salaried individuals.
PNB MetLife India Insurance Company Limited, one of India’s leading life insurance companies, has launched the PNB MetLife DigiProtect Term Plan, a fully digital term insurance plan designed specifically for salaried individuals. The plan, offered in collaboration with Policybazaar, provides comprehensive life cover, including accelerated benefits in case of terminal illness, and a range of flexible features to cater to the evolving financial priorities of India’s growing salaried population.
The plan’s key features include a first-year discount of up to 21% on the first premium, a special exit value option, and a premium break option that allows policyholders to pause premium payments for 12 consecutive months after completing three years of policy. Additionally, the plan offers an express claim payout of Rs. 3 lakh within one working day upon claim registration, subject to submission of all mandatory documents.
The plan is designed to address the significant life protection gap in India, which currently stands at 91%, with only Rs. 9 of every Rs. 100 required to financially secure families being covered. The gap is particularly significant for the salaried segment, who face rising financial responsibilities, including supporting dependents, funding children’s education, and planning for home ownership and retirement.
According to Sameer Bansal, Managing Director & CEO of PNB MetLife, the company aims to help salaried individuals secure their families as they build their dreams. Sarbvir Singh, Joint Group CEO of PB Fintech, added that the plan offers affordability, flexibility, and clarity, making it an attractive option for salaried individuals across the country, particularly in Tier 2 and Tier 3 cities where access to insurance has historically been limited.
PNB MetLife India Insurance Company Limited is a leading life insurance company in India, with a strong presence in 178 branches and access to customers in over 20,000 locations through bank partnerships. The company offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement. Policybazaar, India’s largest insurance broker, has partnered with PNB MetLife to make the plan available to its customers, with a focus on expanding meaningful protection and making quality term insurance easier to buy, understand, and sustain.
PNB MetLife Launches DigiProtect Term Plan Designed for Salaried Professionals
PNB MetLife India Insurance Company Limited has launched a new term insurance plan, called PNB MetLife DigiProtect Term Plan, specifically designed for salaried individuals in India. This plan is a non-linked, non-participating, pure term insurance solution that can be purchased digitally through Policybazaar. The plan aims to address the significant life protection gap in India, which currently stands at 91%.
The DigiProtect Term Plan offers several pioneering features that make life insurance more accessible and affordable. These features include accelerated benefits for terminal illnesses, refundable premiums, and customizable payout options. The plan is designed to provide financial protection to individuals and their families in the event of unforeseen circumstances.
The launch of the DigiProtect Term Plan is a significant step towards reducing the financial vulnerabilities of the middle class, particularly in less urbanized areas. According to Sameer Bansal, Managing Director & CEO of PNB MetLife India Insurance Company Limited, the plan is a critical need in addressing the life protection gap in India. By making life insurance more accessible and affordable, the plan aims to provide financial security to individuals and their families.
The plan’s digital availability through Policybazaar makes it easily accessible to a wide range of customers. The customizable payout options and refundable premiums also provide flexibility and affordability, making it an attractive option for those looking for term insurance. Overall, the PNB MetLife DigiProtect Term Plan is a significant initiative towards bridging the life protection gap in India and providing financial security to individuals and their families.
The launch of this plan is a positive step towards increasing insurance penetration in India, particularly among the middle class. By offering a range of features and benefits, the plan aims to provide comprehensive financial protection to individuals and their families. With the DigiProtect Term Plan, PNB MetLife India Insurance Company Limited is taking a significant step towards addressing the life protection gap in India and promoting financial inclusion.
PNB MetLife has introduced a digital term plan specifically designed for salaried individuals in India.
PNB MetLife India Insurance Company has introduced a new term insurance plan called PNB MetLife DigiProtect Term Plan, specifically designed for salaried individuals. This individual, non-linked, non-participating, pure term insurance plan is available through a fully digital platform in partnership with Policybazaar. The digital-first approach aims to simplify access and extend the plan’s reach to Tier 2 and Tier 3 cities, making it more accessible to a wider audience.
The PNB MetLife DigiProtect Term Plan offers several key features, including life protection, terminal illness benefits, and the option to end the policy before maturity with a refund of premiums paid at no additional cost. Policyholders also have the flexibility to pause premium payments for one year, subject to certain conditions. Additionally, the plan offers first-year discounts, making it more affordable for customers.
According to Sameer Bansal, Managing Director and CEO of PNB MetLife, India faces a significant life protection gap of 91%, with the salaried segment being particularly affected. This segment often has rising financial responsibilities, including supporting dependents, funding children’s education, planning for home ownership, and saving for long-term retirement. The PNB MetLife DigiProtect Term Plan aims to address this gap by providing a comprehensive and affordable life protection solution.
The launch of this plan is a strategic move by PNB MetLife to increase penetration in the term insurance market and provide salaried individuals with a reliable and flexible life protection solution. By leveraging a digital platform, the company aims to reach a wider audience and make the plan more accessible to customers in Tier 2 and Tier 3 cities. With its unique features and benefits, the PNB MetLife DigiProtect Term Plan is poised to fill the life protection gap in India and provide financial security to salaried individuals and their families.
PNB MetLife assigns creative duties to Cheil India
PNB MetLife India Insurance has appointed Cheil X India as its integrated creative agency, marking a significant shift in its marketing strategy. The decision was made after a competitive pitch process involving multiple agencies, including incumbent ones. This move consolidates PNB MetLife’s creative mandate with a single agency, Cheil X India, which operates as an independent, full-service agency under the Cheil India SWA group.
The appointment of Cheil X India comes at a time when PNB MetLife is experiencing robust financial growth. The company’s net profit surged 152.12% to ₹119.68 crore in the quarter ending June 2025, compared to ₹47.47 crore in the corresponding period last year. Sales also rose 9.58%, reaching ₹2,111.39 crore against ₹1,926.85 crore in the year-ago quarter. Additionally, the insurer announced a record bonus declaration of ₹1,041.45 crore for FY 2024-25, a 12% increase from the previous year’s ₹930 crore, which will benefit over 5.68 lakh eligible participating policyholders.
By consolidating its creative mandate with Cheil X India, PNB MetLife aims to align its strong financial trajectory with an equally ambitious marketing approach. This move signals a sharper, more unified brand narrative in the highly competitive insurance market. The company’s decision to integrate its creative agency account with Cheil X India is expected to enhance its marketing efforts and further strengthen its position in the market.
Cheil X India’s appointment as the integrated creative agency is a significant development, given the company’s expertise in managing accounts beyond Samsung. The agency’s CEO, Jitender Dabas, was recently appointed, and this win is expected to be a major boost for the agency. With PNB MetLife’s financial growth and Cheil X India’s creative expertise, the partnership is expected to yield innovative and effective marketing campaigns that will help the company achieve its business objectives. Overall, the consolidation of PNB MetLife’s creative mandate with Cheil X India is a strategic move that is expected to drive business growth and enhance the company’s brand presence in the market.
PNB MetLife and Policybazaar have launched a new pension multicap fund as part of their Unit Linked Insurance Plan (ULIP) offerings.
PNB MetLife India Insurance has introduced the Pension Premier Multicap Fund, a new Unit-Linked Insurance Plan (ULIP) that aims to help customers build retirement savings while providing life insurance cover. The fund is available for subscription until April 15, 2025, at an initial Net Asset Value (NAV) of ₹10, after which it will be available at market value. This multicap fund will be offered through the PNB MetLife Smart Invest Pension Plan and will follow an active investment strategy, investing in a diversified portfolio with the goal of outperforming the S&P BSE 500 Index.
The fund is benchmarked against the S&P BSE 500 Index and carries investment risks borne by the policyholder, with a five-year lock-in period. PNB MetLife claims that its original multicap fund, launched in 2018, has delivered a compound annual growth rate (CAGR) of 15.9%, outperforming its benchmark by 3.8 percentage points and providing 20% annualized returns over the last five years. The company has partnered with Policybazaar, India’s largest digital insurance platform, to distribute the new fund and provide digital access to customers.
Policybazaar will help meet the growing demand for structured retirement solutions in India, and PNB MetLife’s extensive network of 155 branches and over 19,000 locations via bank partnerships will also support the distribution of the fund. The company’s portfolio includes a range of insurance products focused on protection, savings, child education, and retirement. With this new launch, PNB MetLife aims to provide customers with a comprehensive solution for their retirement needs, while also offering life insurance cover. The partnership with Policybazaar is expected to enhance the reach and accessibility of the fund, making it easier for customers to invest in their retirement goals.
PNB MetLife’s 360 BIZ Revolutionizes Insurance with Innovative Solutions
PNB MetLife India Insurance Company Limited has launched a digital platform called 360 BIZ, designed to simplify group insurance and employee benefits administration for companies. The platform aims to provide a seamless experience for both employees and employers, offering comprehensive insurance coverage and flexible employee benefits. 360 BIZ is suitable for businesses of all sizes and brings together a range of benefits, including Group Term Life, Voluntary Group Life, and Critical Illness cover for employees.
The platform’s key features for employers include real-time dashboards with total control, employee engagement tools, and wellness-driven workforce programs. Employers can manage group benefits, insurance coverage, and administrative tasks effortlessly, while also promoting a healthier and more resilient workforce. The platform also allows employers to drive employee engagement through rewards, polls, and surveys.
For employees, 360 BIZ offers digital benefits management, instant top-up coverage, personalized recommendations, and convenient access to policies and coverage details. Employees can access their insurance and employee benefits through a unified platform, and receive tailored product suggestions based on life events such as child education or retirement planning. The platform also enables premium payment through salary adjustment or online payment options.
PNB MetLife’s CEO, Sameer Bansal, stated that the company believes in meaningful innovation that delivers tangible benefits. He added that 360 BIZ empowers employees while enabling organizations to manage benefits with greater speed, accuracy, and insight. The platform bridges the gap between corporate offerings and individual needs, promoting informed choices, deeper engagement, and stronger financial preparedness.
PNB MetLife is one of the leading life insurance companies in India, combining the financial strength of MetLife, Inc. with the credibility of PNB, one of India’s oldest nationalized banks. The company has a strong presence in 177 branches and offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement. With the launch of 360 BIZ, PNB MetLife aims to further enhance its customer-centric innovations and employee empowerment practices.
PNB MetLife has partnered with Policybazaar to introduce the Pension Premier Multicap Fund.
PNB MetLife India Insurance Company Limited has partnered with Policybazaar to launch the PNB MetLife Pension Premier Multicap Fund, a Unit-Linked Insurance Plan (ULIP) designed to help customers build a robust retirement corpus while providing life insurance coverage. The fund is available with the PNB MetLife Smart Invest Pension Plan and is open for subscription from April 1 to April 15, 2025, at an initial Net Asset Value (NAV) of ₹10.
The Pension Premier Multicap Fund offers a diversified portfolio, investing across various sectors and market capitalizations to ensure balanced growth. It leverages PNB MetLife’s successful multicap investment strategy for consistent wealth generation and aims to deliver returns exceeding the S&P BSE 500 Index through disciplined portfolio management. The fund has a proven track record, with PNB MetLife’s multicap fund delivering a Compound Annual Growth Rate (CAGR) of 15.9% since its inception in March 2018, outperforming the S&P BSE 500 Index by 3.8 percentage points.
Sanjay Kumar, Chief Investment Officer of PNB MetLife, emphasized the importance of smart investment choices for retirement planning, stating that the Pension Premier Multicap Fund offers customers a strong opportunity to build wealth through a diversified portfolio. Vivek Jain, Chief Business Officer of Life Insurance at Policybazaar, noted that the partnership aims to provide a flexible pension plan that ensures wealth creation and portfolio stability.
The collaboration between PNB MetLife and Policybazaar marks a significant step towards reshaping retirement planning in India by offering innovative and accessible financial solutions. The introduction of the Pension Premier Multicap Fund caters to the growing demand for structured retirement solutions in India, offering a secure financial future for individuals and their families. With this partnership, PNB MetLife and Policybazaar aim to enhance digital accessibility for retirement solutions and provide customers with a robust retirement corpus while ensuring financial protection for their families.
PNB MetLife Achieves 99.57% Individual Claim Settlement Ratio in FY2025, Reinforcing Customer Trust
PNB MetLife India Insurance Company Limited, a leading life insurance company in India, has announced its claim settlement ratio for FY2025. The company has achieved an individual claim settlement ratio of 99.57 percent and a group claim settlement ratio of 99.72 percent. This reflects the company’s focus on supporting policyholders and their families. In FY2025, PNB MetLife processed 5,615 retail claims amounting to INR 431.35 crore and 8,419 group claims totaling INR 510.77 crore.
The company has demonstrated its commitment to providing a seamless and empathetic experience to its customers. A significant 99.99 percent of claims were settled within 30 days of receiving all required documents, while 95 percent were settled within a week and 33 percent within a single day. Mahendra Munot, Chief Operations Officer of PNB MetLife, stated that claims are not just transactions, but moments that define the company’s relationship with customers.
PNB MetLife’s claim settlement performance remains consistent across all age groups and product categories. Customers under 25 years of age benefited from a 100 percent claim settlement ratio, while all other age brackets maintained ratios above 99 percent. The company’s settlement ratios across Non-Par, Par, Protection, and ULIP products also remained above 99 percent, with retirement and annuity products achieving a perfect 100 percent settlement ratio.
PNB MetLife is one of the leading life insurance companies in India, combining the financial strength of MetLife, Inc. with the credibility of PNB, one of India’s oldest nationalized banks. The company has a strong presence in 155 branches and offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement. With a wide range of protection and retirement products available, PNB MetLife caters to over 585 group relationships in India.
The company’s positioning, “Milkar Life Aage Badhaein,” is demonstrated through its customer-centric innovations and employee empowerment practices. PNB MetLife’s commitment to supporting its customers is reflected in its claim settlement ratio, and the company continues to deliver a faster, more seamless, and empathetic experience to its policyholders. As of the current date, December 6, 2025, PNB MetLife’s performance in FY2025 showcases its dedication to providing excellent service to its customers.
An insurance company has been directed to pay ₹10 lakh to a policyholder after it unfairly rejected their claim.
The District Consumer Disputes Redressal Commission in Hisar has ruled in favor of a claimant, directing PNB MetLife India Insurance Company Limited to pay Rs 10 lakh with 9% annual interest. The claimant, Raj Kumar, had filed claims under two life insurance policies held by his brother, Bajrang Singh, who passed away on October 24, 2020, due to heart failure. While the insurance company paid out the claim for the first policy, they denied the claim for the second policy, citing alleged concealment of medical history and an earlier declined policy with a premium refund.
However, the Commission found that PNB MetLife failed to provide evidence that Bajrang Singh had concealed any medical information or that he was ever informed of the policy cancellation and premium refund. As a result, the Commission has not only ordered the payment of the claim amount with interest but also directed the insurance company to pay an additional Rs 25,000 as compensation for the distress caused and Rs 10,000 towards litigation costs.
The order was passed by Commission President Jagdeep Singh along with members Rajni Goyat and Amita Aggarwal. This decision underscores the importance of insurance companies maintaining transparent and clear communication with policyholders, especially in matters concerning policy cancellations and claims. It also highlights the role of consumer protection bodies in ensuring that insurance firms adhere to fair practices and do not unjustly deny claims to beneficiaries.
The case serves as a significant precedent, emphasizing that insurance companies must provide substantial evidence to support their claims of policyholder misconduct, such as concealment of medical history. In the absence of such evidence, denying claims can be deemed unjust and may result in legal repercussions, including the payment of compensation and litigation costs as seen in this instance. The ruling is a victory for consumer rights, reinforcing the principle that insurance companies should act in good faith and prioritize transparency and fairness in their dealings with policyholders.
PNB MetLife ranked 6th among India’s Best Companies to Work For 2025 and No. 1 in the insurance sector by Great Place to Work.
PNB MetLife India Insurance Company Limited has been recognized as one of India’s Best Companies to Work For 2025 by Great Place to Work, securing the number one position in the insurance sector. The company has risen to the 6th position in the Top 100 list, a significant improvement from its 9th place ranking in 2024. This is the second consecutive year that PNB MetLife has featured in the list, highlighting its focus on building a thriving workplace culture.
The recognition is a testament to the company’s inclusive, purpose-driven, and empowering culture, where every individual feels valued, inspired, and equipped to grow and succeed. Sameer Bansal, MD & CEO of PNB MetLife, attributed the company’s success to the trust, collaboration, and dedication of its teams. He emphasized that the company remains committed to creating a workplace where every individual feels valued and empowered to grow and succeed.
Great Place to Work has been studying employee experience and people practices across organizations for over three decades. The recognition is based on a rigorous evaluation methodology, where over 100 million employees from over 150 countries take the Great Place to Work assessment. In India, 100 organizations have been recognized as India’s Best Companies to Work For 2025.
PNB MetLife is one of the leading life insurance companies in India, combining the financial strength of MetLife, Inc. with the credibility of PNB, one of India’s oldest nationalized banks. The company has a strong presence in 155 branches and offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement.
The recognition by Great Place to Work is a significant milestone for PNB MetLife, demonstrating its commitment to creating a great workplace culture. The company’s positioning, “Milkar Life Aage Badhaein,” is demonstrated through its customer-centric innovations and employee empowerment practices. With a wide range of protection and retirement products, PNB MetLife caters to over 585 group relationships in India and has a strong presence in the insurance sector.
Overall, PNB MetLife’s recognition as one of India’s Best Companies to Work For 2025 is a testament to its commitment to creating a thriving workplace culture and its focus on empowering its employees to grow and succeed. The company’s rise to the 6th position in the Top 100 list is a significant achievement, and it will continue to strive to create a workplace where every individual feels valued and empowered to succeed.
Why PNB MetLife Plans Are the Smartest Choice
In today’s fast-paced world, securing one’s financial future has become a top priority. With numerous insurance providers in the market, selecting the right plan can be a daunting task. However, PNB MetLife plans stand out from the rest, offering a wide range of benefits that make them the smartest choice for individuals and families alike.
Comprehensive Coverage
PNB MetLife plans provide comprehensive coverage, ensuring that policyholders are protected against various risks and uncertainties. From life insurance to health insurance, and from investment plans to retirement plans, PNB MetLife offers a diverse portfolio that caters to different needs and goals.
Flexibility and Customization
One of the key advantages of PNB MetLife plans is their flexibility and customization options. Policyholders can choose from a variety of plans, each with its own set of features and benefits. This allows individuals to tailor their coverage to suit their specific requirements, ensuring that they get the most out of their investment.
Affordability
PNB MetLife plans are designed to be affordable, making them accessible to a wide range of customers. With competitive premium rates and flexible payment options, individuals can easily find a plan that fits their budget. This ensures that securing one’s financial future does not have to be a costly affair.
Investment Opportunities
PNB MetLife plans also offer investment opportunities, allowing policyholders to grow their wealth over time. With a range of investment options to choose from, individuals can make the most of their money, ensuring that their financial goals are met.
Customer Support
PNB MetLife is committed to providing exceptional customer support, ensuring that policyholders receive the help they need, when they need it. With a dedicated customer service team and a range of online resources, individuals can easily manage their policies, make claims, and get answers to their questions.
Claim Settlement Ratio
PNB MetLife has a high claim settlement ratio, ensuring that policyholders receive their claims in a timely and hassle-free manner. This provides peace of mind, knowing that one’s financial security is in good hands.
Digital Platform
PNB MetLife has a user-friendly digital platform, allowing policyholders to manage their policies, make payments, and access their account information online. This makes it easy to stay on top of one’s financial plans, anytime and anywhere.
Partnership with PNB
PNB MetLife is a partnership between PNB and MetLife, two trusted brands with a long history of providing financial services. This partnership brings together the best of both worlds, offering policyholders the benefits of a global insurance provider and a leading Indian bank.
Overall, PNB MetLife plans are the smartest choice for individuals and families looking to secure their financial future. With comprehensive coverage, flexibility, affordability, investment opportunities, customer support, and a high claim settlement ratio, PNB MetLife plans offer a unique combination of benefits that make them stand out from the rest.
The Importance of Term Insurance in India
In India, financial planning often prioritizes investments, savings, and luxury items, while term insurance is frequently overlooked. Shockingly, nearly half of the Indian population lacks term insurance, leaving their families vulnerable to financial difficulties in the event of their passing. The mindset that “it won’t happen to me” is a common reason for this oversight, but life is unpredictable, and term insurance is essential for protecting one’s loved ones.
Why Indians Are Skipping Term Insurance
Several reasons contribute to the low adoption of term insurance in India:
- Lack of knowledge: Many Indians are unaware of the benefits and importance of term insurance.
- The “I’m too young” myth: Young adults often believe they are invincible and don’t need term insurance, but this mindset can lead to higher premiums and increased risk.
- Complex jargon: Insurance terminology can be confusing, making it difficult for individuals to understand and choose the right policy.
PNB MetLife: A Smarter Choice
PNB MetLife offers a range of term insurance plans that cater to different life stages and needs. The company provides:
- Customer-centric plans: Flexible policy terms, premium payment options, and additional riders for critical illness or accidental death.
- Trusted legacy: A joint venture between Punjab National Bank and MetLife International, offering local insights and global expertise.
- Hassle-free digital experience: Easy online exploration, comparison, and calculation of ideal coverage.
- Pocket-friendly premiums: Competitive pricing and lower premiums for early buyers.
- Flexibility: Plans that adapt to different life stages and needs.
Take Control of Your Future
To secure your loved ones’ financial well-being, calculate your ideal insurance coverage using a reliable term insurance calculator and explore PNB MetLife’s plans. Don’t wait for the “perfect” time, as the earlier you buy, the lower your premium will be. With PNB MetLife, you can trust that you’re getting smart protection, tailored plans, and digital convenience all in one place. Don’t be part of the half of Indians who are skipping out on term insurance – take control today and give your loved ones the financial shield they deserve.
PNB MetLife and Policybazaar have launched a pension-focused consumption fund under their Unit-Linked Insurance Plans (ULIPs).
PNB MetLife India Insurance Company has launched a new unit-linked insurance plan, the Pension Consumption Fund, in partnership with Policybazaar. The fund is designed for long-term retirement planning and will focus on equity-led growth, investing in companies that are expected to benefit from India’s domestic consumption trends. The initial price of the fund is ₹10 per unit during its New Fund Offer (NFO) window, which runs from October 16 to October 31.
The fund will be accessible through PNB MetLife’s Smart Invest Pension Plan and Smart Invest Pension Plan Pro. It will invest in themes such as rising incomes, urbanization, and digital adoption, which are expected to drive India’s growth trajectory. The launch of the fund aims to support individuals looking to build long-term wealth linked to India’s growth.
According to Sameer Bansal, Managing Director and CEO of PNB MetLife, the fund is designed to help individuals achieve their long-term retirement goals. Sarbvir Singh, Joint Group CEO of PB Fintech, added that the fund seeks to offer a disciplined approach to sustaining post-retirement lifestyles.
PNB MetLife’s partnership with Policybazaar will facilitate access to the fund across Policybazaar’s online platform, making it easily accessible to a wide range of customers. PNB MetLife combines MetLife Inc.’s global backing with Punjab National Bank’s domestic distribution network, providing a strong foundation for the fund.
The launch of the Pension Consumption Fund is part of a larger trend in the Indian insurance industry, with other companies such as Axis Max Life also launching consumption-focused equity funds under unit-linked insurance plans. The fund is expected to appeal to individuals looking for a long-term retirement planning solution that is linked to India’s growth trajectory. With its focus on equity-led growth and domestic consumption trends, the Pension Consumption Fund is well-positioned to help individuals achieve their retirement goals.
PNB MetLife has collaborated with Policybazaar to launch a new ULIP-based pension consumption fund.
PNB MetLife India Insurance Company Limited has partnered with Policybazaar to introduce a new initiative focused on retirement planning for Indian customers. The collaboration has resulted in the launch of the Pension Consumption Fund under PNB MetLife’s Unit-Linked Insurance Plans (ULIPs). This fund aims to provide a solution for individuals seeking financial independence in their later years by generating long-term capital growth through investments in companies that benefit from India’s expanding domestic consumption.
The Pension Consumption Fund will be available for investment during a dedicated New Fund Offer (NFO) period from October 16th to 31st, 2025, with units priced at INR 10. The fund adopts an active management approach, targeting investment themes such as rising incomes, urbanization, and increased digital adoption. These themes align with India’s broader economic trends, presenting significant opportunities for capital appreciation.
The fund can be accessed through two ULIP products: PNB MetLife Smart Invest Pension Plan and PNB MetLife Smart Invest Pension Plan Pro. Sameer Bansal, MD and CEO of PNB MetLife, stated that the Pension Consumption Fund is designed to help customers build long-term wealth by investing in India’s growth story and harnessing equity-led opportunities. Sarbvir Singh, Joint Group CEO of PB Fintech, emphasized the importance of strategic investment in retirement planning, noting that the Pension Consumption Fund captures India’s vibrant consumption potential.
PNB MetLife has a strong presence in India, operating 172 branches and reaching customers in over 20,000 locations through bank partnerships. The company’s product portfolio covers various needs, including child education, family protection, long-term savings, and retirement. The collaboration with Policybazaar leverages the digital platform to enhance accessibility, making it easier for Indian customers to participate in the new fund.
The initiative is positioned to serve a wide demographic, reflecting PNB MetLife’s engagement with over 585 group relationships in the country. PNB MetLife is backed by the financial strength of MetLife, Inc. and the credibility of Punjab National Bank, one of India’s oldest nationalized banks. The company’s strategy centers on customer-centric solutions and employee empowerment, and it continues to pursue initiatives that support financial planning for diverse needs across India.
PNB MetLife’s 360 BIZ Delivers Insurance Innovation
PNB MetLife India Insurance Company Limited has launched a new digital platform called 360 BIZ, designed to simplify group insurance and employee benefits administration for companies. The platform aims to elevate the employee experience by providing a seamless and digital experience for both employees and employers. 360 BIZ brings together a wide range of benefits, including Group Term Life, Voluntary Group Life, and Critical Illness cover for employees.
The platform offers several key features for employers, including real-time dashboards with total control, employee engagement tools, and wellness-driven workforce programs. Employers can manage group benefits, employees’ insurance coverage, and administrative tasks effortlessly with real-time dashboards. They can also drive employee engagement through rewards, polls, and surveys, and promote a healthier workforce with wellness-focused insurance and health support programs.
For employees, 360 BIZ provides digital benefits management, instant top-up coverage, personalized recommendations, convenient access to policies and coverage details, and flexible payment options. Employees can access insurance and employee benefits through a unified platform, and voluntary insurance top-ups are available instantly online. The platform also provides tailored product suggestions based on life events, such as child education and retirement planning.
PNB MetLife India Insurance Company Limited is one of the leading life insurance companies in India, combining the financial strength of MetLife, Inc. with the credibility of PNB, one of India’s oldest nationalized banks. The company has a strong presence in 177 branches and access to customers in over 20,000 locations through bank partnerships. It offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement.
The launch of 360 BIZ is part of PNB MetLife’s commitment to meaningful innovation that delivers tangible benefits. The platform is designed to empower employees while enabling organizations to manage benefits with greater speed, accuracy, and insight. By using technology to enhance the human experience, 360 BIZ bridges the gap between corporate offerings and individual needs, enabling informed choices, deeper engagement, and stronger financial preparedness.
PNB MetLife has launched ‘360 BIZ’, a digital platform.
Two significant developments have been announced in the fields of insurance and technology. Firstly, PNB MetLife has launched a new digital platform called ‘360 BIZ’ aimed at simplifying group insurance and employee benefits administration for companies. This platform seeks to provide a seamless and transparent experience for both employers and employees through an integrated digital interface. The introduction of ‘360 BIZ’ is expected to enhance the overall employee experience by making it easier for companies to manage group insurance policies.
The ‘360 BIZ’ platform is designed to streamline the administration of group insurance and employee benefits, making it more efficient and convenient for companies to manage their policies. This digital platform is likely to benefit both employers and employees by providing a user-friendly interface for managing insurance policies, accessing benefits, and tracking claims. By simplifying the process, ‘360 BIZ’ aims to reduce the administrative burden on companies, allowing them to focus on other aspects of their business.
In another development, OpenAI has introduced a 12-month free access plan for ChatGPT Go in India. The rollout of this plan has generated significant interest among users, with many attempting to activate the offer using their UPI credentials. However, some users have reported difficulties in activating the plan, highlighting the need for a smoother activation process.
The introduction of ChatGPT Go’s free access plan in India is expected to increase adoption and usage of the platform, allowing more users to experience the benefits of AI-powered chat technology. The 12-month free access plan is a significant move by OpenAI, as it seeks to expand its user base in India and provide users with a taste of the platform’s capabilities. Despite the initial teething issues with activation, the rollout is likely to be well-received by users in India, who are increasingly looking for innovative and cutting-edge technologies to enhance their digital experiences.
Overall, these developments highlight the growing importance of digital platforms in simplifying complex processes and enhancing user experiences. Whether it’s insurance administration or AI-powered chat technology, companies are increasingly looking to leverage digital solutions to improve efficiency, convenience, and customer satisfaction. As these platforms continue to evolve and improve, we can expect to see even more innovative solutions emerge in the future.
PNB MetLife has launched ‘360 BIZ’, a digital platform.
Two significant developments have taken place in the Indian market. Firstly, PNB MetLife has launched a new digital platform called ‘360 BIZ’ aimed at simplifying group insurance and employee benefits administration for companies. This platform seeks to provide a seamless and transparent experience for both employers and employees by integrating all aspects of group insurance into a single digital interface. The introduction of ‘360 BIZ’ is expected to enhance the overall employee experience by making it easier for them to access and manage their benefits.
The platform is designed to make managing group insurance easier and more efficient for companies, allowing them to streamline their processes and reduce administrative burdens. By providing a centralized digital interface, ‘360 BIZ’ enables employers to easily manage employee benefits, track claims, and access policy details. This, in turn, is expected to lead to increased employee satisfaction and engagement, as they will have easier access to their benefits and be able to manage them more effectively.
In another development, OpenAI has introduced a 12-month free access plan for ChatGPT Go in India. The plan, which was launched on Wednesday, has generated significant interest among users. However, some users have reported difficulties in activating the offer using their UPI credentials. Despite these technical issues, the rollout of ChatGPT Go’s free access plan is expected to be a major boon for Indian users, providing them with access to advanced AI-powered chatbot technology.
The introduction of ChatGPT Go’s free access plan in India is a significant move, as it will allow users to experience the capabilities of AI-powered chatbots without incurring any costs. This is expected to drive adoption and increase awareness of the potential benefits of AI-powered technology in the country. As the platform continues to evolve and improve, it is likely to have a major impact on the way people interact with technology and access information.
Overall, both developments are expected to have a significant impact on the Indian market. The launch of ‘360 BIZ’ by PNB MetLife is expected to revolutionize the way companies manage group insurance and employee benefits, while the introduction of ChatGPT Go’s free access plan is expected to drive adoption of AI-powered technology in the country. As these platforms continue to evolve and improve, they are likely to have a major impact on the way businesses and individuals operate in India.
Jammu and Kashmir government constitutes UT-Level Insurance Committee to enhance insurance coverage
The Government of Jammu and Kashmir has established a Union Territory Level Insurance Committee (UTLIC) to oversee the implementation of the UT Insurance Plan. This committee aims to increase insurance awareness and penetration throughout the Union Territory. The decision was formalized through a government order issued by the General Administration Department on July 9, 2025. The committee will be headed by the Administrative Secretary of the Finance Department and will comprise top officials from various departments, including Social Welfare, Industries and Commerce, Tourism, and Rural Development and Panchayati Raj.
Other members of the committee include representatives from the Reserve Bank of India, the Insurance Regulatory and Development Authority of India (IRDAI), and officials from private insurance companies such as PNB MetLife and Bajaj Allianz General Insurance. The committee’s primary objectives are to develop and implement an annual insurance plan, promote affordable life and general insurance products, and improve awareness about insurance services among the general public. The UTLIC will also ensure wider coverage in all districts and oversee the distribution of insurance targets among participating companies.
The committee is expected to meet quarterly to assess and review the performance of insurance providers operating within the Union Territory. The government believes that this initiative will significantly contribute to improving financial security and social protection for people across Jammu and Kashmir, particularly in rural and underinsured areas. By promoting insurance awareness and penetration, the government aims to provide financial security to its citizens and reduce their vulnerability to risks. The establishment of the UTLIC is a positive step towards achieving this goal, and its implementation is expected to have a significant impact on the lives of people in Jammu and Kashmir.
The UTLIC’s focus on promoting affordable insurance products and improving awareness about insurance services is crucial, as many people in Jammu and Kashmir lack access to insurance services. The committee’s efforts to ensure wider coverage in all districts will also help to address the issue of underinsurance in rural areas. Overall, the establishment of the UTLIC is a significant development in the Union Territory’s efforts to improve financial security and social protection for its citizens.
360 BIZ: Transforming Employee Benefits through Seamless Digital Solutions
PNB MetLife India, a leading life insurance company, has launched a revolutionary digital platform called 360 BIZ, designed to transform the way businesses manage group insurance and employee benefits. The platform aims to simplify processes, enhance the employee experience, and provide comprehensive coverage and flexible benefits all in one place.
With 360 BIZ, businesses can access a range of features, including group term life, critical illness coverage, and voluntary life insurance benefits that cater to the needs of both employers and employees. The platform is designed to provide a seamless and integrated experience, allowing companies to efficiently manage their benefits administration.
According to Sameer Bansal, Managing Director and CEO of PNB MetLife, 360 BIZ is a testament to the company’s commitment to innovation and customer satisfaction. The platform provides real-time dashboards, enabling organizations to efficiently administer benefits and make data-driven decisions. Employees, on the other hand, gain access to a range of tools and resources, including robust engagement platforms, health programs, and personalized insurance options.
The goal of 360 BIZ is to promote financial preparedness and well-being among employees, while also empowering organizations to manage their benefits programs more effectively. By providing a comprehensive and integrated platform, PNB MetLife aims to set a new standard for group insurance and employee benefits management in India.
The launch of 360 BIZ is a significant development in the life insurance sector, and is expected to have a positive impact on the way businesses manage their employee benefits programs. With its innovative features and user-friendly interface, the platform is poised to revolutionize the industry and provide a new level of convenience and flexibility for both employers and employees. Overall, 360 BIZ is a powerful tool that can help businesses to streamline their benefits administration, enhance the employee experience, and promote financial well-being among their workforce.
PNB MetLife’s 360 BIZ Revolutionizes Insurance with Innovative Solutions This Week
PNB MetLife India Insurance Company Limited has launched a digital platform called 360 BIZ, designed to simplify group insurance and employee benefits administration for companies of all sizes. The platform provides a seamless digital experience, bringing together comprehensive insurance coverage and flexible employee benefits. It offers a range of benefits, including Group Term Life, Voluntary Group Life, and Critical Illness cover for employees.
The platform has several key features for employers, including real-time dashboards with total control, employee engagement tools, and wellness-driven workforce programs. Employers can manage group benefits, employees’ insurance coverage, and administrative tasks effortlessly with real-time dashboards. They can also drive employee engagement through rewards, polls, and surveys, and promote a healthier, more resilient workforce with wellness-focused insurance and health support programs.
For employees, the platform provides digital benefits management, instant top-up coverage, personalized recommendations, convenient access to policies and coverage details, and flexible payment options. Employees can access insurance and employee benefits through a unified platform, top up their coverage instantly online, and receive tailored product suggestions based on life events such as child’s education or retirement planning.
PNB MetLife’s MD & CEO, Sameer Bansal, stated that the platform is designed to empower employees while enabling organizations to manage benefits with greater speed, accuracy, and insight. The company believes in meaningful innovation that delivers tangible benefits and aims to bridge the gap between corporate offerings and individual needs.
PNB MetLife is one of the leading life insurance companies in India, combining the financial strength of MetLife, Inc. with the credibility of PNB, one of India’s oldest nationalized banks. The company has a strong presence in 177 branches and offers a comprehensive insurance solutions portfolio covering child education, family protection, long-term saving, and retirement. With the launch of 360 BIZ, PNB MetLife aims to elevate the employee experience and provide a more seamless and efficient way for companies to manage their group insurance and employee benefits.
PNB MetLife’s 360 BIZ delivers insurance innovation
PNB MetLife India Insurance Company Limited has launched a digital platform called 360 BIZ, designed to simplify group insurance and employee benefits administration for companies. The platform aims to provide a seamless digital experience for both employees and employers, bringing together comprehensive insurance coverage and flexible employee benefits.
The platform offers a range of benefits, including Group Term Life, Voluntary Group Life, and Critical Illness cover for employees. According to Sameer Bansal, MD & CEO of PNB MetLife, 360 BIZ is designed to empower employees while enabling organizations to manage benefits with greater speed, accuracy, and insight. The platform uses technology to enhance the human experience, bridging the gap between corporate offerings and individual needs.
For employers, the key features of 360 BIZ include real-time dashboards with total control, allowing them to manage group benefits, employees’ insurance coverage, and administrative tasks effortlessly. The platform also offers employee engagement tools, such as rewards, polls, and surveys, to drive employee engagement. Additionally, 360 BIZ promotes a healthier, more resilient workforce with wellness-focused insurance and health support programs.
For employees, the platform offers digital benefits management, providing seamless access to insurance and employee benefits through a unified platform. Employees can also access instant top-up coverage, voluntary insurance top-ups available instantly online. The platform provides personalized recommendations, tailored product suggestions based on life events, such as child’s education or retirement planning. Employees can also access all policies and coverage details digitally, allowing for easy tracking and updates. Furthermore, the platform offers flexible payment options, enabling premium payment through salary adjustment or online payment options.
Overall, 360 BIZ is designed to elevate the employee experience while simplifying group insurance and employee benefits administration for companies. The platform’s innovative features and user-friendly interface make it an attractive solution for businesses of all sizes. By providing a comprehensive and flexible digital platform, PNB MetLife aims to deliver tangible benefits to both employees and employers, promoting informed choices, deeper engagement, and stronger financial preparedness.
Income Protection Insurance Market – Key Players:1. Aviva 2. AXA 3. Zurich 4. MetLife 5. Prudential 6. Allianz 7. AIG 8. Lloyds Banking Group 9. Royal London 10. LV=
The Income Protection Insurance market is expected to experience significant growth, with a projected revenue of USD 35.1 billion by 2033, growing at a CAGR of 5.5% from 2026 to 2033. The market’s growth is driven by increasing awareness of financial security, rising health-related uncertainties, and expanding working populations, especially in emerging economies. Economic factors such as rising disposable income and urbanization also contribute to the market’s expansion.
The demand for income protection insurance is influenced by demographic changes, economic stability, government policies, and technological innovations. The market is shaped by a mix of established multinational corporations and dynamic local firms, with leading players leveraging advanced technologies, strong distribution networks, and localized strategies to maintain a competitive edge.
The Income Protection Insurance market can be segmented by demographic, geographic, psychographic, and behavioral factors, including age, income, lifestyle, and usage frequency. The market is also segmented by occupation, with professional occupations, service industry, and trade and skilled workers being key segments. Financial segmentation, including insurance affordability, investment willingness, and financial literacy, is also an important aspect of the market.
The market is expected to be driven by trends such as increasing awareness of financial security, rising health-related uncertainties, and expanding working populations. Businesses are adapting to these trends by offering tailored marketing strategies and product offerings, enhancing customer engagement, and improving targeting accuracy.
Key players in the Income Protection Insurance market include Aviva, Legal & General, Fidelity Life, Royal London, VitalityLife, Generali, Allianz, AXA, LV= Liverpool Victoria, and AIG Life. These companies are investing heavily in R&D and digital transformation, setting benchmarks in quality and service delivery, and adapting to consumer preferences and shifting economic conditions.
The market is expected to experience significant growth, driven by increasing awareness of financial security, rising health-related uncertainties, and expanding working populations. Businesses are adapting to these trends by offering tailored marketing strategies and product offerings, enhancing customer engagement, and improving targeting accuracy. The market is highly competitive, with key players leveraging advanced technologies, strong distribution networks, and localized strategies to maintain a competitive edge.
The report provides a comprehensive analysis of the Income Protection Insurance market, including market dynamics, drivers, restraints, opportunities, and competitive landscape. It also provides company profiles, market segmentation analysis, and trends shaping the market. The report is based on extensive research, including data mining, validation, primary interviews, and a list of data sources.
In conclusion, the Income Protection Insurance market is expected to experience significant growth, driven by increasing awareness of financial security, rising health-related uncertainties, and expanding working populations. The market is highly competitive, with key players leveraging advanced technologies, strong distribution networks, and localized strategies to maintain a competitive edge. Businesses are adapting to trends by offering tailored marketing strategies and product offerings, enhancing customer engagement, and improving targeting accuracy.
PNB MetLife has partnered with BIG FM to celebrate Onam in a special way in Kerala.
PNB MetLife India Insurance Company Limited is observing the Onam festival in Kerala with a variety of activities that bring together communities, customers, and partners. The company has partnered with BIG FM to launch the “BIG Maveli” initiative, which will take place from August 26 to September 5, 2025. This initiative aims to reach over one million people and engage more than 500 valued partners across seven key branches in Kerala.
The BIG Maveli initiative combines traditional Onam customs with entertainment and cultural activities to spread joy and strengthen community connections. A specially branded Onam Van will travel throughout Kerala, engaging audiences with contests, games, and wish-box collections. The van will also give families the opportunity to meet Maveli and participate in interactive games hosted by BIG FM radio jockeys.
According to Sourabh Lohtia, Chief Marketing and Communications Officer at PNB MetLife, the company’s Onam celebrations are designed to connect with customers and communities in Kerala in a meaningful way. The festivities, which include activities in the company’s branches and cultural experiences with BIG Maveli, aim to bring people together, spread happiness, and strengthen bonds with valued customers.
Through these initiatives, PNB MetLife is reaffirming its commitment to Kerala, celebrating the state’s traditions while engaging customers in memorable and meaningful ways. The company’s efforts are focused on promoting unity, prosperity, and joy, which are the core values of the Onam festival. By doing so, PNB MetLife is strengthening its connection with the community and reinforcing its position as a responsible and caring corporate citizen.
Overall, PNB MetLife’s Onam celebrations are a testament to the company’s dedication to its customers and the community. By embracing the spirit of Onam and promoting cultural exchange, the company is creating a positive impact on the lives of people in Kerala and beyond. With its vibrant activities and engaging initiatives, PNB MetLife is spreading joy and happiness, while also reinforcing its commitment to the state and its people.
ICICI Lombard appoints Parag Lokhande to lead AI, data science, and startup strategy
ICICI Lombard has appointed Parag Lokhande as the Head of Data Science, AI, and Startup Initiatives. This move signifies the company’s push towards AI-led innovation and collaboration with startups. Lokhande will be responsible for developing advanced machine learning solutions and engaging with emerging ventures to future-proof the insurer’s digital strategy.
With over two decades of experience in analytics, AI, and digital transformation across the BFSI sector, Lokhande is well-equipped to drive the next phase of growth for the organization. Prior to his current role, he was the EVP at Kotak Securities and has also worked with organizations such as Bajaj Finserv and PNB MetLife. Lokhande’s experience combines hands-on technology implementation with strategic innovation leadership, and he holds an MBA from the Indian Institute of Management, Mumbai.
The appointment of Lokhande comes at a time when the insurance industry is undergoing significant transformation, with AI and startup-led solutions redefining claims processing, risk modeling, fraud detection, and customer engagement. ICICI Lombard aims to build in-house AI capabilities and collaborate with startups to shape the next era of tech-led insurance.
Lokhande’s role will involve leveraging internal teams and engaging with the startup ecosystem to identify and integrate cutting-edge technologies. He will focus on collaborating with new-age startups to co-create innovative, future-ready solutions aligned with the organization’s long-term strategic objectives. This strategic hire is expected to drive ICICI Lombard’s digital strategy and position the company as a leader in the insurance industry.
The insurance industry’s transformation is driven by the need for efficient and effective solutions, and AI and machine learning are playing a crucial role in this process. With Lokhande’s expertise and ICICI Lombard’s commitment to innovation, the company is poised to make significant strides in the industry. The collaboration with startups will also provide opportunities for ICICI Lombard to stay ahead of the curve and adapt to changing market trends.
Overall, the appointment of Parag Lokhande as the Head of Data Science, AI, and Startup Initiatives is a significant step for ICICI Lombard, and it is expected to drive the company’s growth and innovation in the insurance industry.
- LIC (Life Insurance Corporation of India): With a claim settlement ratio of 98.62%, LIC is one of the most trusted life insurance companies in India.
- HDFC Life Insurance: Offering a claim settlement ratio of 99.07%, HDFC Life Insurance is known for its efficient claim processing.
- ICICI Prudential Life Insurance: With a claim settlement ratio of 98.58%, ICICI Prudential is a popular choice among policyholders.
- SBI Life Insurance: SBI Life Insurance has a claim settlement ratio of 94.99%, making it a reliable option for life insurance.
- Max Life Insurance: Max Life Insurance boasts a claim settlement ratio of 99.22%, ensuring that policyholders receive their claims in a timely manner.
- Tata AIA Life Insurance: With a claim settlement ratio of 99.07%, Tata AIA Life Insurance is a trusted name in the Indian life insurance market.
- Bajaj Allianz Life Insurance: Bajaj Allianz Life Insurance has a claim settlement ratio of 98.48%, providing policyholders with peace of mind.
- Kotak Mahindra Life Insurance: Kotak Mahindra Life Insurance offers a claim settlement ratio of 98.15%, making it a popular choice among policyholders.
- PNB MetLife India Insurance: With a claim settlement ratio of 97.18%, PNB MetLife India Insurance is a reliable option for life insurance.
- Aegon Life Insurance: Aegon Life Insurance has a claim settlement ratio of 98.01%, ensuring that policyholders receive their claims efficiently.
- Exide Life Insurance: Exide Life Insurance boasts a claim settlement ratio of 98.47%, providing policyholders with a smooth claim experience.
- Reliance Nippon Life Insurance: With a claim settlement ratio of 97.71%, Reliance Nippon Life Insurance is a trusted name in the Indian life insurance market.
- Birla Sun Life Insurance: Birla Sun Life Insurance has a claim settlement ratio of 96.35%, making it a reliable option for policyholders.
- Aviva Life Insurance: Aviva Life Insurance offers a claim settlement ratio of 97.41%, ensuring that policyholders receive their claims in a timely manner.
- Future Generali India Life Insurance: With a claim settlement ratio of 95.71%, Future Generali India Life Insurance is a popular choice among policyholders.
- Canara HSBC OBC Life Insurance: Canara HSBC OBC Life Insurance has a claim settlement ratio of 95.39%, providing policyholders with a smooth claim experience.
- Pramerica Life Insurance: Pramerica Life Insurance boasts a claim settlement ratio of 95.55%, ensuring that policyholders receive their claims efficiently.
- Aditya Birla Sun Life Insurance: Aditya Birla Sun Life Insurance has a claim settlement ratio of 96.67%, making it a trusted name in the Indian life insurance market.
- Star Union Dai-ichi Life Insurance: With a claim settlement ratio of 95.13%, Star Union Dai-ichi Life Insurance is a reliable option for policyholders.
- Shriram Life Insurance: Shriram Life Insurance offers a claim settlement ratio of 94.99%, providing policyholders with peace of mind.
The life insurance industry in India has evolved from being a tax-saving instrument to a vital component of financial security. The Insurance Regulatory and Development Authority of India (IRDAI) plays a crucial role in regulating life insurance companies, setting standards such as Claim Settlement Ratio (CSR) and solvency ratio. As of FY 2024-25, private insurers in India have shown remarkable efficiency in settling death claims, with an average CSR of almost 99% within 30 days.
The top life insurance companies in India, ranked based on CSR, financial strength, and customer service quality, are:
1. Life Insurance Corporation of India (LIC) – With a CSR of 99.48% and a solvency ratio of 2.11, LIC continues to be the nation’s largest and most trusted life insurer.
2. HDFC Life Insurance – Achieving a CSR of 99.96% and a solvency ratio of 2.03, HDFC Life is a leader in digital services and has a broad product portfolio.
3. ICICI Prudential Life Insurance – With a CSR of 99.3% and a solvency ratio of 212.2%, ICICI Prudential has consistently demonstrated operational excellence.
4. SBI Life Insurance – Backed by the State Bank of India, SBI Life reported a CSR of 99.4% and a solvency ratio of 1.96, showcasing strong financial soundness.
5. Axis Max Life Insurance – Sustaining one of the industry’s highest CSR at 99.65%, Axis Max Life has a customer-centric approach and strong capital adequacy.
6. Bajaj Allianz Life Insurance – Achieving a CSR of 99.23% and a solvency ratio of 325%, Bajaj Allianz has reinforced its reputation for financial stability and innovation.
7. Kotak Mahindra Life Insurance – Reporting a CSR of 98.7% and a solvency ratio of 2.27, Kotak Life has steadily gained ground in India’s life insurance industry.
8. Aditya Birla Sun Life Insurance – With a CSR of 98.12% and a solvency ratio of 1.94, Aditya Birla Sun Life balances Indian legacy with global expertise.
9. Tata AIA Life Insurance – Achieving a CSR of 99.41% and a solvency ratio of 180%, Tata AIA has established itself as one of the most reliable private insurers.
10. PNB MetLife India Insurance – With a retail CSR of 99.57% and a group CSR of 99.72%, PNB MetLife has further strengthened its position through strong financial and operational performance.
When selecting a life insurance company, policyholders should consider the CSR, solvency ratio, and service quality. The life insurance industry in India is booming, driven by increasing financial literacy, digital penetration, and awareness about protection and retirement planning. The key takeaway for policyholders is that numbers matter, and they should always check a life insurer’s CSR, solvency ratio, and service quality before making a purchase. Ultimately, life insurance is not just about tax benefits, but about securing futures and providing peace of mind.
Life insurance companies pay a 4% commission on Unit Linked Insurance Plans (ULIPs).
Recent data from the Insurance Regulatory and Development Authority of India (IRDAI) reveals that life insurance companies paid an average commission of 4.03% to distributors for Unit-Linked Insurance Plans (ULIPs) in 2024, up from 3.13% in 2023. The total commission paid for ULIPs in 2024 was Rs. 4,900 crore, while the total ULIP premiums collected were Rs. 1.21 lakh crore.
Tata AIA Life topped the list of insurers, paying 11.22% in commissions to distributors, followed by Aviva Life at 8.32%, and Shriram Life at 6.65%. Other insurers, such as Axis Max Life, HDFC Life, and PNB MetLife India, also paid significant commissions, ranging from 4.92% to 4.67%.
In absolute terms, SBI Life paid the highest commission on ULIPs, amounting to Rs. 1,371 crore in 2024, followed by Tata AIA Life at Rs. 818 crore, and HDFC Life at Rs. 701 crore. ICICI Prudential Life and Axis Max Life also paid substantial commissions, with Rs. 548 crore and Rs. 354 crore, respectively.
The data highlights the significant role that commissions play in the sale of ULIPs in India. ULIP commissions accounted for 9.5% of the total commission payout in FY 2024. The high commissions paid by some insurers suggest that they are relying heavily on distributors to sell their ULIP products.
The top 10 life insurers in terms of ULIP commission payouts were SBI Life, Tata AIA Life, HDFC Life, ICICI Prudential Life, Axis Max Life, Bajaj Allianz Life, LIC, Kotak Mahindra Life, Aditya Birla Sunlife, and PNB MetLife India. These insurers paid a total of Rs. 3,831 crore in ULIP commissions in 2024, accounting for approximately 78% of the total ULIP commission payout.
The data also shows that some insurers, such as Bandhan Life and Future Generali India Life, paid very low commissions, with 0.01% and 1%, respectively. This suggests that these insurers may be relying more on other distribution channels, such as online sales or direct marketing, to sell their ULIP products.
Overall, the data provides insights into the commission structures of life insurers in India and highlights the importance of distributors in the sale of ULIPs. It also suggests that some insurers are relying heavily on commissions to drive sales, which could have implications for policyholders and the overall insurance industry.
PNB MetLife has appointed Manoj Arora as its Chief Information Security Officer.
Manoj is a seasoned professional with a remarkable career journey, marked by his association with several prominent organizations. One of the notable milestones in his career was his stint at IBM, where he started as a Subject Matter Expert. This role not only showcased his expertise but also laid the foundation for his future endeavors.
In addition to IBM, Manoj has had the opportunity to work with other esteemed companies, including Wipro Infotech Ltd. His five-year tenure at Wipro Infotech Ltd was particularly significant, as it played a pivotal role in shaping his career development. During this period, he worked as a Technical Specialist, where he could leverage his technical skills to drive growth and innovation.
However, it was his role at EXL Services that truly showcased his capabilities as a leader in the field of cybersecurity. As a Senior Manager – Information Security, Manoj spent five years spearheading various aspects of IT security, including cybersecurity, information security assessment, cloud security, and vulnerability assessment. His expertise in implementing and managing Information Security Management Systems (ISMS) was particularly notable, demonstrating his ability to develop and execute comprehensive security strategies.
Throughout his career, Manoj has consistently demonstrated his ability to adapt and evolve, taking on new challenges and responsibilities with ease. His experience in working with diverse organizations has not only broadened his perspective but also equipped him with a unique understanding of the cybersecurity landscape. As a result, he has developed a distinctive ability to identify and mitigate potential threats, making him a valuable asset to any organization.
Manoj’s professional journey is a testament to his dedication, expertise, and passion for cybersecurity. With a career spanning several years, he has established himself as a trusted leader and expert in his field. His contributions to the organizations he has worked with have been significant, and his impact on the cybersecurity landscape continues to be felt. As he continues to grow and evolve in his career, it will be exciting to see the new challenges he takes on and the innovative solutions he develops to address the ever-changing cybersecurity landscape.
PNB MetLife combines insurance with value-based equity investing.
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By partnering with us, you can drive your business forward and achieve your goals. Our team is dedicated to helping you succeed and is committed to providing the necessary support and expertise to make your advertising and event endeavors a success. Whether you’re looking to increase brand awareness, generate leads, or build partnerships, we can help you create a customized plan that meets your unique needs and objectives. With our help, you can take your business to the next level and achieve long-term success.
