Mohali: Insurer to pay ₹2 lakh for rejecting medical claim

The District Consumer Disputes Redressal Commission in Mohali has ordered HDFC ERGO Health Insurance Limited to reimburse ₹2 lakh to a policyholder, Kuldeep Singh Sandhu, who was wrongly denied a mediclaim. Sandhu had purchased a group mediclaim policy from Apollo Munich through Canara Bank, which provided a cover of ₹5 lakh for both him and his...

ICICI Lombard has collaborated with Clearspeed to identify and prevent fraudulent claims.

ICICI Lombard, a leading private general insurance company in India, has partnered with Clearspeed, a global leader in voice-based risk assessment technology, to address the issue of fraudulent insurance claims in the country. The partnership, facilitated by channel partner Aelius, aims to tackle the problem of motor theft claims, which is a...

Meet the woman who once headed a Rs 59,800 crore government firm, now works as a yoga instructor; she is the daughter of India’s oldest billionaire.

Meet Ananya Birla, the daughter of India's oldest billionaire, Kumar Mangalam Birla. Ananya, who once led a government firm worth Rs 598,000 crore, has now taken a different path in her career. As the chairperson of the Aditya Birla Group's microfinance arm, Svatantra Microfin, Ananya has been working tirelessly to empower women and promote...

LIC, Bajaj Allianz expedite claim settlement for Air India plane crash victims

In response to the recent Air India plane crash in Ahmedabad, two major life insurance companies, Life Insurance Corporation (LIC) and Bajaj Allianz Life Insurance, have announced measures to expedite the claim settlement process for the victims' families. Recognizing the immense hardship faced by the families of the deceased, the companies have...

Life Insurance Corporation has appointed a new Chief Information Officer.

The Life Insurance Corporation (LIC) of India has announced the appointment of Mr. Ramakrishnan Chander as its new Chief Investment Officer (CIO). This appointment was reported by the Business Standard, a leading Indian business newspaper. Mr. Chander will serve in this position until his superannuation, which is scheduled to take place on...

LIC rejects Telangana government’s plea regarding Rythu Bima

The Life Insurance Corporation (LIC) and the state government of Hyderabad are in a dispute over the payment of insurance premiums for the Rythu Bima scheme, a life insurance program for farmers. The scheme provides a life insurance cover of Rs 5 lakh to 45 lakh farmers, and the state government is responsible for paying the premium. However, due...

FSIB recommends R Doraiswamy as MD and CEO of LIC

The Financial Services Institutions Bureau (FSIB) has recommended R. Doraiswamy, the current Managing Director of Life Insurance Corporation of India (LIC), for the position of Chief Executive Officer and Managing Director (CEO & MD) at LIC. This recommendation was made after FSIB interviewed four candidates from LIC on June 11, 2025, for the top...

Life Insurance Corporation of India (LIC) has achieved a Guinness World Record for the ‘most life insurance policies sold in 24 hours’.

The Life Insurance Corporation of India (LIC) has achieved a Guinness World Record for selling the most life insurance policies in 24 hours. On January 20, 2025, the corporation's agents sold a record 5,88,107 life insurance policies across India. This feat was verified by Guinness World Records (GWR) and recognized the outstanding performance of...

Star Health announces new board appointments

Star Health and Allied Insurance Company, a prominent retail health insurance provider, has made significant announcements regarding key appointments and leadership updates. The company aims to bolster its executive leadership and operational capabilities with these changes. Two key elevations have been made: Amitabh Jain, the current Chief...

Star Health elevates COO and CMO as whole-time directors.

Star Health and Allied Insurance, a leading Indian retail health insurance company, has made a significant move by elevating its Chief Operating Officer (COO) and Chief Marketing Officer (CMO) to whole-time directors and designating them as key managerial personnel. This decision is subject to approval from the Insurance Regulatory and...

Fastest Insurers to Settle Claims within 3 Months:

  1. ICICI Lombard General Insurance: 98.04% claims settled within 3 months
  2. Bajaj Allianz General Insurance: 96.45% claims settled within 3 months
  3. HDFC Ergo General Insurance: 95.52% claims settled within 3 months
  4. Apollo Munich Health Insurance: 94.95% claims settled within 3 months
  5. Max Bupa Health Insurance: 94.64% claims settled within 3 months

Slowest Insurers to Settle Claims within 3 Months:

  1. United India Insurance: 73.45% claims settled within 3 months
  2. New India Assurance: 75.13% claims settled within 3 months
  3. National Insurance: 76.23% claims settled within 3 months
  4. Oriental Insurance: 77.15% claims settled within 3 months
  5. Universal Sompo General Insurance: 78.21% claims settled within 3 months

The Insurance Regulatory and Development Authority (IRDAI) has released its handbook on Indian Insurance Statistics for 2023-24, which provides insights into the claim settlement ratios of various insurance companies in India. The claim settlement ratio helps policyholders understand the proportion of claims an insurance company honors or pays...

AHNA Lifts Suspension on Care and Star Insurance

The Ahmedabad Hospitals & Nursing Homes Association (AHNA) has lifted its suspension on cashless facilities for policyholders of Care Health Insurance and Star Health Insurance. The decision comes after constructive dialogue between AHNA and the two insurance companies, which resulted in a commitment to resolve pending issues related to delayed...

A well-designed garden can serve as a natural barrier against extreme weather conditions, shielding your property from potential damage. Here’s how:

  • Flooding: Strategically planting trees, shrubs, and other vegetation can help absorb excess rainwater, reducing the risk of flooding and preventing water from entering your home.
  • Strong Winds: A garden with a mix of trees, hedges, and shrubs can act as a windbreak, Lessening the impact of strong gusts and preventing damage to your property.
  • Drought: Drought-resistant plants and efficient irrigation systems can help conserve water and protect your garden from the effects of drought, reducing the risk of soil erosion and damage to your property’s foundation.
  • Storm Surges: A garden with a slope or a retaining wall can help protect your property from storm surges by redirecting water away from your home and preventing erosion.
  • Heatwaves: A garden with plenty of shade-providing trees and plants can help cool the air around your property, reducing the urban heat island effect and keeping your home cooler during heatwaves.
  • Landslides: Planting deep-rooted trees and shrubs can help stabilize soil and prevent landslides, protecting your property from potential damage.
  • Snow and Ice: A garden with a slope or a snow-melt system can help prevent snow and ice from accumulating on your property, reducing the risk of damage to your home andmaking it safer to access.

The growing trend of using artificial grass in residential areas may pose an environmental concern, according to Aviva, a leading insurer. While artificial lawns are often chosen for their convenience and low maintenance requirements, they can contribute to the problem of waste disposal and environmental degradation. The majority of artificial...

Aviva CEO states that government investment mandates are a red line for the sector.

The CEO of Aviva, a leading insurance company, has stated that government investment mandates are a "red line" for the sector. This comment highlights the tension between the insurance industry and governments over investment regulations. The CEO's statement suggests that imposing strict investment mandates on the industry could have unintended...

Cancer leads Aviva protection claims in 2024.

According to Aviva's Individual Protection Claims and Wellbeing Report for 2024, cancer remains the leading cause of individual protection claims across all product lines. The report highlights the significant impact of cancer on claimants, accounting for 58.4% of critical-illness claims, 32.4% of children's benefit claims, and 42.2% of...

Bajaj Allianz Life declares Rs 1,833 crore bonus for policyholders of FY25

Bajaj Allianz Life Insurance has announced a significant annual bonus of Rs 1,833 crore for the financial year 2024-25, marking a 32% increase from the previous year's bonus of Rs 1,383 crore. This bonus will benefit over 1.17 million policyholders who hold traditional participating policies that were active as of March 31, 2025. The bonus is...

ICICI Prudential Life has achieved the highest claim settlement ratio of 99.04% in the second quarter of the fiscal year 2025. Here’s how other insurance companies rank in terms of claim settlement ratio:* ICICI Prudential Life: 99.04% * [Insert other insurers’ ratios] Note: The claim settlement ratio is a key metric that indicates the percentage of death claims settled by an insurer out of the total claims received. A higher ratio suggests a better track record of settling claims.

ICICI Prudential Life Insurance has achieved a claim settlement ratio of 99.04% for the July-September quarter of FY2025, the highest among all life insurance companies in the country. The company settled claims worth Rs 451.05 crore during this period, with an average claim settlement turnaround time of just 1.2 days. According to Amish Banker,...

Bajaj Allianz Life declares Rs 1,833 crore bonus for policyholders for FY25

Bajaj Allianz Life Insurance has announced a bonus of Rs 1,833 crore for its policyholders for the financial year 2024-25. This bonus is a testament to the company's strong performance and its commitment to rewarding its customers. The bonus will be distributed among the policyholders who have been with the company for a certain period, and it is...

Hansa Research Releases Health Insurance Customer Experience Report

Hansa Research, a consumer insights firm, has released its first edition of the Health Insurance Customer Experience Score (CuES) 2025 report. The study, based on feedback from over 3,800 respondents, examines customer expectations, satisfaction levels, and insurer performance across 12 health insurance brands in India. The report highlights the...

Insurance companies are leveraging Artificial Intelligence (AI) to streamline hospital discharge and settlement processes, aiming to reduce the time and costs associated with these procedures. By implementing AI-powered systems, insurers can automate tasks, enhance data analysis, and improve communication with hospitals and policyholders. This can lead to faster and more efficient settlement of claims, reduced administrative burdens, and enhanced customer satisfaction. AI-driven solutions can also help identify potential issues and areas of inefficiency, enabling insurers to proactively address them and further optimize the discharge and settlement process.

Last month, Sampat Jain's family experienced a health scare when his sodium levels dropped, and he was hospitalized at Apollo Hospitals in Kolkata. Although he was ready to be discharged by 8:30 a.m., the process took nearly 12 hours to complete due to the lengthy discharge formalities and paperwork. This scenario is not uncommon in India, where...

Aditya Birla Sun Life Insurance has partnered with Equitas Small Finance Bank to increase accessibility to life insurance products, enhancing its reach to a broader customer base.

Aditya Birla Sun Life Insurance ( ABSLI) has entered into a partnership with Equitas Small Finance Bank to expand the accessibility of life insurance products to a wider audience. This collaboration aims to leverage the bank's extensive network and customer base to offer a range of life insurance solutions to its customers. Through this...

According to a report by the brokers association, the Indian insurance companies that reject claims the least are revealed, providing insight into the claims settlement records of various insurers.

A recent report by the Insurance Brokers Association of India (IBAI) has revealed that the claim-to-settlement ratio for general insurance in India has decreased to 86% in 2022-23, down from 87% in the previous fiscal year. This means that 14% of claims were rejected by insurance companies. The report also found that the claims repudiation ratio,...

HDFC Ergo General Insurance has invited bids for its bond issue, according to sources.

HDFC Ergo General Insurance, an Indian insurance company, has accepted bids worth 3.25 billion rupees ($37.3 million) for subordinated bonds with a 10-year tenure. The bonds will offer an annual coupon of 8.20%. The issue will have a call option at the end of five years and every year thereafter. The company received bids from bankers and...

Star Health elevates COO and CMO as whole-time directors.

Star Health and Allied Insurance, a leading Indian retail health insurance company, has made a significant move by elevating its Chief Operating Officer (COO) and Chief Marketing Officer (CMO) to whole-time directors and designating them as key managerial personnel. This decision is subject to approval from the Insurance Regulatory and...

Fastest Insurers to Settle Claims within 3 Months:

  1. ICICI Lombard General Insurance: 98.04% claims settled within 3 months
  2. Bajaj Allianz General Insurance: 96.45% claims settled within 3 months
  3. HDFC Ergo General Insurance: 95.52% claims settled within 3 months
  4. Apollo Munich Health Insurance: 94.95% claims settled within 3 months
  5. Max Bupa Health Insurance: 94.64% claims settled within 3 months

Slowest Insurers to Settle Claims within 3 Months:

  1. United India Insurance: 73.45% claims settled within 3 months
  2. New India Assurance: 75.13% claims settled within 3 months
  3. National Insurance: 76.23% claims settled within 3 months
  4. Oriental Insurance: 77.15% claims settled within 3 months
  5. Universal Sompo General Insurance: 78.21% claims settled within 3 months

The Insurance Regulatory and Development Authority (IRDAI) has released its handbook on Indian Insurance Statistics for 2023-24, which provides insights into the claim settlement ratios of various insurance companies in India. The claim settlement ratio helps policyholders understand the proportion of claims an insurance company honors or pays...

ICICI Lombard secures a Rs 175 crore tax reprieve from the Income Tax Department.

ICICI Lombard General Insurance, a leading general insurance company, has reported a significant increase in its net profit for the quarter ended September 30, 2024. The company's net profit for the period rose by 20% to Rs 693.95 crore, compared to Rs 577.25 crore in the same period last year. The insurer's gross direct premium income, which is...

ICICI Lombard’s #GameOfLife inducted into the Impact’s Hall of Fame.

ICICI Lombard, a leading general insurance company in India, is proud to announce that its innovative "Game of Life" campaign has been featured in Impact's "Hall of Fame" - Top 50 Ads of 2024. This prestigious recognition celebrates the most impactful campaigns across industries, with ICICI Lombard being one of the few BFSI (Banking, Financial...

ICICI Lombard anticipates a steady capital base in the medium term.

ICICI Lombard General Insurance Company Limited, a leading insurance firm, has been recognized by AM Best, a credit rating agency, for its strong financial performance and risk-adjusted capitalization. The company's risk-adjusted capitalization is expected to remain at the strongest level in the medium term, backed by its financial flexibility...