Their range of products includes a comprehensive suite of health insurance plans catering to individuals, families, and groups, covering hospitalization, critical illnesses, personal accidents, and international healthcare needs, along with riders to enhance coverage. Key features of their plans often include cashless hospitalization at a wide network of hospitals, coverage for pre and post-hospitalization expenses, daycare procedures, domiciliary treatment, AYUSH treatment, and some plans even offer international coverage and wellness programs. ManipalCigna emphasizes customer service and aims to provide accessible and quality healthcare solutions through a dedicated customer service team and online platforms for policy management and claims. The company reports a high claim settlement ratio, indicating their efficiency in processing claims, and they offer 24/7 claim assistance. With a significant network of hospitals across India, policyholders can conveniently access cashless treatment. ManipalCigna also often incorporates wellness programs and rewards to encourage healthy lifestyles among their customers
Latest News on ManipalCigna Health Insurance
Health insurance CEOs to testify before House committees amid rising premium costs
The CEOs of five major health insurance companies, including UnitedHealth Group, CVS Health, and Cigna, are set to testify before two House committees on Thursday, facing questions about rising healthcare costs. The hearings come after Republicans allowed enhanced Affordable Care Act (ACA) subsidies to expire, leading to sharp premium increases for millions of Americans. Despite the urgency of the issue, Congress has few immediate plans to address the lapse in tax credits, and the odds of passing a bill to lower premiums anytime soon are slim.
The hearings are expected to focus on the “root causes” of higher healthcare prices, with Republicans blaming the ACA for driving up costs. However, experts argue that the expired enhanced ACA tax credit is the main culprit behind the current affordability crisis. Gideon Lukens, a senior fellow at the Center on Budget and Policy Priorities, said that the ACA fixed issues around coverage for people with pre-existing conditions and made the insurance market “functional and stable.”
Insurers, on the other hand, argue that premium hikes reflect rising costs elsewhere in the healthcare system, particularly hospital and prescription drug costs. Stephen Hemsley, CEO of UnitedHealth Group, plans to tell lawmakers that insurers “compete aggressively” to keep premiums affordable, but the cost is largely determined by the broader healthcare system. David Joyner, CEO of CVS Health, said that the company helps families struggling with the rising cost of healthcare, driven by factors such as greater demand for care, growing medical provider costs, and high prices for hospital care and prescription drugs.
The hearings are seen as an attempt by Republicans to shift blame for rising healthcare costs away from their own policies and onto the insurance companies. President Donald Trump has also rolled out a healthcare plan that includes redirecting funding for ACA subsidies into health savings accounts, but the plan has drawn criticism for lacking details and restating previous ideas. With the Senate out this week and the House set to go into recess next week, it is unlikely that any meaningful legislation will be passed to address the issue of rising healthcare costs.
ManipalCigna expands health insurance reach in Jammu and Kashmir
ManipalCigna Health Insurance has expanded its operations in Jammu and Kashmir, aiming to provide comprehensive and affordable health insurance solutions to the residents of the Union Territory. This move is part of the company’s strategy to reach underserved families in tier-2 and tier-3 cities across the country. As a joint venture between the Manipal Group and Cigna Healthcare (USA), ManipalCigna currently serves over 20 million customers nationwide through its network of 120 branches and 15,000 hospitals.
The expansion in Jammu and Kashmir is led by the company’s flagship product, ManipalCigna Sarvah, which has been recognized as the Product of the Year 2025 in the health insurance category. ManipalCigna Sarvah offers three plans – Pratham, Uttam, and Param – designed to cater to different healthcare needs and budgets. The Param plan provides Day 1 coverage with no waiting period and unlimited sum insured, while the Uttam plan offers personalized coverage with an infinite sum insured option. The Pratham plan is targeted at first-time and underinsured customers, providing affordable coverage.
ManipalCigna’s focus on product innovation and efficient claims servicing has enabled it to maintain a high level of service quality. The company has a reputation for quick settlements and low post-sale complaint ratios, reflecting its commitment to customer satisfaction. With its expansion in Jammu and Kashmir, ManipalCigna aims to increase access to quality healthcare services for the residents of the Union Territory, contributing to the overall development of the region. By providing comprehensive and affordable health insurance solutions, ManipalCigna is helping to bridge the gap in healthcare services in tier-2 and tier-3 cities, ultimately benefiting underserved families and individuals.
Life Insurance Corporation (LIC) is reportedly considering acquiring a stake in ManipalCigna Health Insurance.
The Life Insurance Corporation of India (LIC) is in talks to acquire a significant stake in ManipalCigna Health Insurance, a joint venture between India-based Manipal Education & Medical Group and US-based Cigna Corporation. The proposed deal would value the health insurer at approximately Rs35bn-37.5bn ($408m-437m) and would mark LIC’s entry into the health insurance space. The stake being considered is between 40-49%, which would give LIC a substantial presence in the health insurance market.
The Manipal Group currently holds a 51% stake in ManipalCigna, while Cigna holds the remaining 49%. If the deal is finalized, it would be a significant move for LIC, which has been looking to expand its presence in the insurance sector. The company’s managing director and CEO, Siddhartha Mohanty, has hinted at a deal announcement by the end of March, but did not disclose the identity of the target company.
The completion of the deal is subject to approvals from LIC’s board and regulatory authorities. Mohanty has indicated that the size of the stake is subject to various factors, including valuations and a board decision, suggesting that LIC may not seek a controlling interest in the health insurer. The deal would be a natural fit for LIC, which has been looking to diversify its portfolio and expand its presence in the insurance sector.
The acquisition discussions have been ongoing, and while no binding agreement has been signed yet, the deal is expected to be finalized soon. The move would be a significant development in the Indian insurance sector, with LIC’s entry into the health insurance space likely to increase competition and drive growth in the market. With its strong brand and extensive distribution network, LIC is well-positioned to make a significant impact in the health insurance sector.
The deal would also be a positive development for ManipalCigna, which would gain access to LIC’s vast resources and expertise. The partnership would enable ManipalCigna to expand its reach and offer a wider range of products and services to its customers. Overall, the proposed deal between LIC and ManipalCigna is a significant development in the Indian insurance sector, and its completion would be a major milestone for both companies.
Manipal Cigna connects health insurance to Diwali prosperity in innovative AI-driven campaign
ManipalCigna Health Insurance has launched a new campaign, “Health Insurance Jiske Paas, Lakshmi Maa Karein Waha Niwaas”, which serves as a reminder that health is the true foundation of wealth and prosperity. The campaign is launched during the festive season of Diwali, when families are focused on decorating their homes, buying gifts, and welcoming Goddess Lakshmi, the symbol of wealth and abundance. However, amidst the celebrations, purchasing health insurance often takes a backseat.
The campaign highlights that while wealth can be earned and celebrated, it can only be preserved when health is secure. According to Sapna Desai, Chief Marketing Officer of ManipalCigna Health Insurance, “good health is the true foundation of wealth” and that “health insurance penetration in India remains worryingly low”. Millions of people in India still depend on out-of-pocket spending for medical care, which can push families into financial distress.
The campaign aims to remind people that protecting health with insurance is an act of preserving prosperity. To extend its message, ManipalCigna has partnered with Zepto, a delivery service, to feature creative flyers with the campaign’s core message on their deliveries across seven key cities. This will bring the idea of health protection and prosperity directly to families’ doorsteps during the festive season.
The campaign’s message is simple yet powerful: health insurance is not just a necessity, but a way to preserve wealth and prosperity. By investing in health insurance, individuals can ensure that their wealth and prosperity are protected, even in the face of unexpected medical expenses. The campaign encourages people to prioritize health insurance and make it a part of their Diwali celebrations, along with decorating their homes and buying gifts. By doing so, they can ensure a healthier and more prosperous future for themselves and their loved ones.
Mumbai: Consumer Protection Body Orders Manipal Cigna To Reinstate Health Insurance Policy & Compensate ₹3 Lakh To Client For Mental Agony
A consumer protection body in Mumbai has ordered Manipal Cigna Health Insurance Company to reinstate a health insurance policy and compensate a client ₹3 lakh for the mental agony caused. The client, a Mumbai resident, had purchased a health insurance policy from Manipal Cigna in 2018. However, the insurance company cancelled the policy in 2020 without providing any valid reason.
The client had paid all the premiums on time and had not made any claims under the policy. Despite this, the insurance company cancelled the policy, leaving the client without any health insurance coverage. The client approached the consumer protection body, seeking reinstatement of the policy and compensation for the mental agony caused.
The consumer protection body, after hearing the case, found that Manipal Cigna had acted unfairly and unreasonably in cancelling the policy. The body observed that the insurance company had not provided any valid reason for cancelling the policy and had not followed the proper procedure for cancellation.
The consumer protection body ordered Manipal Cigna to reinstate the health insurance policy with immediate effect. The body also directed the insurance company to compensate the client ₹3 lakh for the mental agony caused due to the cancellation of the policy. The body observed that the client had suffered mental distress and anxiety due to the cancellation of the policy and that the insurance company was liable to compensate the client for the same.
The order of the consumer protection body is a significant victory for the client, who had been left without any health insurance coverage due to the arbitrary cancellation of the policy. The order also serves as a warning to insurance companies to act fairly and reasonably in their dealings with clients. The consumer protection body’s decision highlights the importance of protecting the rights of consumers and ensuring that insurance companies act in a transparent and accountable manner.
The client’s lawyer welcomed the order, stating that it was a significant victory for the client and a warning to insurance companies to act fairly. The lawyer also stated that the order would help to prevent similar cases of arbitrary cancellation of policies in the future. The case highlights the importance of consumer protection and the need for insurance companies to act in a fair and transparent manner.
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