A recent study by Aviva and Age UK has found that many mid-retirees in the UK are not prepared for the financial challenges of retirement. The survey of 1,000 mid-retirees (aged 65-75) found that almost two-thirds (64%) have not had essential conversations with family or friends about managing their financial affairs should they become unable to do so independently. Additionally, only a third (36%) of mid-retirees know all the details of their partner’s pension, and more than four in five (84%) have not checked to see if their partner has nominated them as a beneficiary for their pension.

The study also found that 81% of mid-retirees do not have a lasting power of attorney (LPA) in place, which can leave them vulnerable to financial difficulties if they become unable to manage their affairs. Furthermore, nearly four in ten (39%) have not considered how they will manage their finances as they grow older, particularly into their 80s or 90s.

The report highlights the importance of making informed decisions in later life and the value of approaching these conversations together, to ensure long-term financial security for both partners. It recommends a new retirement income approach, which includes a “flex first, fix later” strategy, combining pension drawdown in the early retirement years with a later-life annuity. This approach can provide pension savers with a sustainable income for life and offer better outcomes.

Aviva and Age UK are working together to consider the feasibility of a mid-retirement MOT, which could provide guidance and support to mid-retirees on topics such as estate planning, fraud prevention, and managing finances in the event of cognitive decline. The organizations are encouraging mid-retirees to plan ahead, including taking out a lasting power of attorney and budgeting for potential costs that can arise in later life.

Aviva has also provided top tips for managing pensions throughout retirement, including understanding what will happen to retirement income if either partner dies, reviewing pension plans regularly, and considering all sources of retirement income. The organization is also developing its own “flex first, fix later” product, called Aviva Guided Retirement, which aims to provide its workplace pension members with a sustainable income for life.

Overall, the study highlights the need for mid-retirees to take control of their financial planning and to have open and honest conversations with their loved ones about their wishes and plans. By doing so, they can ensure that they are prepared for the financial challenges of retirement and can enjoy a secure and sustainable income in their later years. Age UK is urging people to plan ahead and is offering advice and support through its Advice Line on 0800 678 1602.

Aviva, a leading insurance company, has strengthened its partnership with hyperexponential, a technology firm specializing in data analytics and artificial intelligence (AI). The collaboration aims to enhance Aviva’s data-driven decision-making capabilities and drive business growth.

Hyperexponential’s innovative platform uses advanced analytics and machine learning algorithms to process large datasets, providing actionable insights that help insurers like Aviva optimize their operations, improve customer experiences, and reduce costs. The partnership allows Aviva to leverage hyperexponential’s expertise in data science and AI to gain a deeper understanding of its customers, Markets, and risks.

The deepened partnership will enable Aviva to utilize hyperexponential’s cutting-edge technology to analyze complex data sets, identify trends, and predict future outcomes. This will help Aviva to make more informed decisions, enhance its underwriting capabilities, and develop more tailored insurance products that meet the evolving needs of its customers.

One of the key areas of focus for the partnership is the development of more sophisticated risk assessment models. Hyperexponential’s AI-powered platform will help Aviva to analyze vast amounts of data, including historical claims data, market trends, and external factors, to better understand and manage risk. This will enable Aviva to provide more accurate quotes, reduce the risk of claims, and improve its overall profitability.

The partnership will also focus on improving the customer experience. By leveraging hyperexponential’s analytics capabilities, Aviva will be able to gain a deeper understanding of its customers’ needs, preferences, and behaviors. This will enable Aviva to develop more personalized insurance products, enhance its customer engagement strategies, and provide more effective customer support.

The collaboration between Aviva and hyperexponential is a significant step forward in the insurance industry’s digital transformation journey. As insurers continue to face increasing competition, regulatory pressures, and changing customer expectations, partnerships like this one will be crucial in driving innovation, improving efficiency, and delivering better outcomes for customers. By combining Aviva’s industry expertise with hyperexponential’s advanced analytics and AI capabilities, the two companies are well-positioned to drive growth, improve profitability, and set new standards for the insurance industry.

Aviva has partnered with Tesco Insurance & Money Services to launch a new life insurance product for Tesco customers. This partnership brings together Tesco’s brand recognition and customer focus with Aviva’s underwriting expertise and reputation in the protection industry. The new life insurance plan, available at tescoinsurance.com, offers a simple and fully mobile-optimized digital quote-and-apply service, with premiums starting from £5 per month.

Tesco Clubcard members will benefit from rewards, and all policyholders can take comfort in knowing that Aviva has a strong claims payment record, having paid out 98.8% of life insurance claims in 2024, totaling £862m. Additionally, customers will have access to a range of non-contractual wellbeing services, which Aviva may change or withdraw at any time.

The partnership aims to provide high-quality cover and peace of mind for Tesco customers who want to protect their loved ones. According to Ban Mahsoub, partnerships director at Tesco Insurance & Money Services, the collaboration will bring “real peace of mind” to millions of Tesco customers. Daren Boys, protection distribution director at Aviva, added that the partnership will create wider access to insurance and support more families in building financial resilience.

The launch of this new life insurance product is an exciting opportunity for both brands to leverage their digital and data capabilities to bring life insurance to the forefront for Tesco customers across the UK. With Aviva’s expertise and Tesco’s reach, the partnership is well-positioned to provide a valuable service to customers. Overall, the new life insurance plan offers a convenient, affordable, and reliable way for Tesco customers to protect their loved ones and plan for the future.

Aviva has partnered with Tesco to offer life insurance products through the supermarket’s website. This marks the first time life insurance products have been available on the Tesco Insurance website, which already offers car, home, pet, and travel insurance. Customers can now purchase life insurance online through a digital quote and apply service, with policies starting from £5 per month and covering up to £5m. The policies are available in level and decreasing cover versions, with a joint life option that can be split into two single policies in the event of separation.

The life insurance products come with a range of benefits, including access to the Aviva DigiCare+ app, which provides 24/7 health support through the Bupa Anytime HealthLine. This service allows customers to speak to a qualified nurse, and also includes annual health checks, second medical opinions, bereavement support, and mental health support. Additionally, customers who purchase life insurance through Tesco will receive £100 gift cards and money-off coupons as a bonus.

The partnership between Aviva and Tesco aims to make life insurance more accessible and affordable for millions of customers across the UK. According to Ban Mahsoub, partnerships director at Tesco Insurance and Money Services, the company wants to make it easier for people to plan for the future and provide financial security for their families. Daren Boys, protection distribution director at Aviva, added that the partnership combines Tesco’s reach with Aviva’s expertise in protection to create a wider market awareness and greater access to insurance.

The partnership is part of Aviva’s strategy to grow its distribution footprint and increase market awareness of life insurance. By working with Tesco, Aviva aims to help more families feel financially resilient and secure. The move is also seen as a way to expand Aviva’s presence in the protection market, which is a key area of focus for the company. Overall, the partnership between Aviva and Tesco is expected to make life insurance more accessible and affordable for a wider range of customers, and to help people plan for the future with greater confidence.

Aviva, a leading insurance company, has embarked on a journey to revolutionize its claims process by leveraging Artificial Intelligence (AI). In partnership with McKinsey & Company, Aviva aimed to transform the claims experience for its customers, making it faster, more efficient, and more personalized. The goal was to reduce the time and effort required to process claims, while also improving customer satisfaction and loyalty.

To achieve this, Aviva implemented an AI-powered claims platform that utilizes machine learning algorithms to analyze data from various sources, including customer interactions, claims history, and external data sources. The platform enables Aviva to automate routine tasks, such as data entry and claims assessment, freeing up staff to focus on more complex and high-value tasks.

The AI-powered platform has several key features, including:

1. Predictive analytics: Aviva’s platform uses predictive models to forecast the likelihood of a claim being approved or rejected, allowing the company to prioritize and fast-track straightforward claims.
2. Automated claims assessment: The platform uses machine learning algorithms to assess claims and make decisions, reducing the need for human intervention.
3. Personalized customer engagement: Aviva’s platform uses data and analytics to provide personalized updates and communications to customers, keeping them informed throughout the claims process.
4. Real-time monitoring: The platform enables Aviva to monitor claims in real-time, identifying potential issues and bottlenecks, and allowing for swift intervention to resolve them.

The results of Aviva’s AI-powered claims platform have been impressive. The company has seen:

1. Reduced claims processing time: Aviva has reduced the time taken to process claims by up to 50%, with some claims being settled in as little as 24 hours.
2. Improved customer satisfaction: Customer satisfaction ratings have increased, with customers praising the speed and efficiency of the claims process.
3. Increased efficiency: Aviva’s staff are now able to focus on more complex and high-value tasks, improving productivity and reducing costs.
4. Enhanced data insights: The platform provides Aviva with valuable data insights, enabling the company to identify trends and patterns in claims, and make data-driven decisions to improve the overall claims experience.

Overall, Aviva’s AI-powered claims platform has transformed the insurance claims journey, providing a faster, more efficient, and more personalized experience for customers. By leveraging AI and machine learning, Aviva has improved customer satisfaction, reduced costs, and enhanced its competitive advantage in the insurance market. As the insurance industry continues to evolve, Aviva’s innovative approach to claims processing is likely to set a new standard for the industry.

Aviva Ventures, the venture capital arm of British insurer Aviva, has made a strategic investment in Indico Data, a company that specializes in AI-driven automation for insurance operations. The investment is expected to support the adoption of Indico Data’s solutions by property and casualty (P&C) insurers worldwide. As part of the transaction, Aviva’s chief innovation officer, Arslan Hannani, will join Indico’s Board of Directors as a board observer and advisor.

Aviva Ventures focuses on companies that are transforming the insurance and financial services sectors through advanced technologies and business models. Hannani stated that Indico’s technology is “reshaping how insurers operate by bringing AI deeper into core workflows” and that Aviva has seen firsthand the impact Indico is having in streamlining operations and unlocking new efficiencies.

Indico Data’s Agentic AI platform is designed to streamline underwriting, claims, and operational processes that rely on unstructured data. The company plans to use Aviva’s investment to enhance its expanding presence among global carriers. This investment follows a previous strategic investment from Guidewire earlier in 2025.

Indico Data CEO Tom Wilde said that the partnership with Aviva underscores the increasing demand for intelligent automation in the insurance industry. He added that Aviva’s investment and Hannani’s participation on the board validate Indico’s vision for the “agentic insurance enterprise” and its mission to help carriers turn unstructured data into a competitive advantage.

The investment is part of Aviva’s efforts to innovate and transform the insurance industry. Earlier this year, Aviva teamed up with Tesco Insurance & Money Services to introduce a life insurance product for Tesco’s customers and Clubcard holders. With this investment, Aviva is demonstrating its commitment to supporting companies that are driving innovation and change in the insurance sector.

Overall, the investment in Indico Data is expected to have a significant impact on the insurance industry, enabling P&C insurers to streamline their operations and improve their efficiency. With Aviva’s support, Indico Data is well-positioned to continue its growth and expansion, and to play a key role in shaping the future of the insurance industry.

Aviva’s wealth unit has experienced a significant surge in inflows, with £2.3 billion in new investments, leading to a 5% increase in assets under management. This growth is a testament to the company’s efforts to expand its wealth management business and attract new clients. The influx of new funds has boosted Aviva’s assets under management to a substantial level, demonstrating the company’s ability to compete in the competitive wealth management market.

The £2.3 billion in inflows is a notable achievement, considering the current market conditions. The wealth management industry has faced challenges in recent years, including increased competition, regulatory pressures, and market volatility. However, Aviva’s wealth unit has managed to navigate these challenges and attract new clients, highlighting the company’s strong reputation and investment expertise.

The 5% increase in assets under management is also a significant milestone for Aviva. This growth demonstrates the company’s ability to retain existing clients and attract new ones, which is crucial for long-term success in the wealth management industry. The increase in assets under management will also contribute to Aviva’s revenue growth, as the company earns fees based on the assets it manages.

Aviva’s wealth unit offers a range of investment products and services, including pensions, investments, and savings products. The company has been investing in digital platforms and technology to enhance its wealth management capabilities and improve the client experience. This investment in technology has likely contributed to the company’s ability to attract new clients and grow its assets under management.

The growth of Aviva’s wealth unit is also a positive sign for the company’s overall business. Aviva has been undergoing a transformation in recent years, focusing on its core businesses and divesting non-core assets. The success of the wealth unit demonstrates the company’s ability to execute its strategy and achieve its goals.

In conclusion, Aviva’s wealth unit has achieved significant growth, with £2.3 billion in inflows and a 5% increase in assets under management. This growth is a testament to the company’s strong reputation, investment expertise, and ability to navigate the competitive wealth management market. The increase in assets under management will contribute to Aviva’s revenue growth and demonstrate the company’s ability to execute its strategy and achieve its goals. As the wealth management industry continues to evolve, Aviva is well-positioned to remain a major player and continue to attract new clients and grow its assets under management.

A recent survey conducted by Aviva has revealed that over a third of Brits (37%) have either traveled or plan to travel abroad for their honeymoons, with an average spend of £4,550 per couple. Additionally, 6% of couples plan to go on both a minimoon and a honeymoon abroad, with an estimated total spend of £8,861. The research also found that one in ten (10%) Brits are planning an overseas wedding, with an average spend of £5,224 per couple.

The survey showed that couples who have not yet traveled expect to spend 8% more on honeymoons abroad and 16% more on minimoons abroad compared to those who have already taken their trips. The most popular destinations for honeymoons include Greece, Italy, France, and the United States, while minimooners are opting for destinations such as Canada, Thailand, and Vietnam.

Despite the significant costs associated with honeymoons and weddings, the survey found that 11% of travelers planning a trip this year do not intend to purchase travel insurance. Aviva is urging newlyweds to take out travel insurance to protect themselves against unforeseen circumstances such as trip cancellations, medical emergencies, and lost or stolen belongings.

James Devereux, travel insurance manager at Aviva, emphasized the importance of taking out travel insurance, stating that it can provide peace of mind and financial protection in case of unexpected events. He also advised couples to declare any pre-existing medical conditions, consider the activities they plan to undertake, and seek travel health advice before embarking on their trips.

Aviva’s top tips for newlyweds include taking out travel insurance as soon as possible, declaring pre-existing medical conditions, and carefully considering the activities they plan to undertake. The company also recommends seeking travel health advice, especially for those traveling to exotic destinations.

Overall, the survey highlights the importance of planning and preparation for honeymoons and weddings, including taking out travel insurance to protect against unexpected events. By following Aviva’s top tips, couples can ensure a stress-free and enjoyable trip, and avoid financial losses in case of unforeseen circumstances.

MX, the underwriting arm of Specialist Risk Group (SRG), has secured a multi-year delegated distribution agreement with Aviva to support Trilogy Underwriting. Trilogy Underwriting, which specializes in property and casualty business, was acquired by MX in 2024. This agreement significantly bolsters MX’s London market offering, enhancing its products, service, and outcomes for stakeholders.

The partnership between MX and Aviva marks a significant milestone for MX, reinforcing its position as a leading Managing General Agent (MGA) in the UK market. MX’s managing director, Ian Cook, expressed excitement about the opportunities presented by this strategic alliance, emphasizing the company’s commitment to delivering exceptional value to its broker partners and clients.

MX has made several acquisitions in the past, including Tristar Special Risks, The MPLC, CLS Risk Solutions, Blackrock Insurance Solutions, and GB Underwriting. The latest partnership with Aviva accelerates MX’s growth ambitions across the UK. Aviva’s managing director for UK commercial and chief distribution officer, Dave Martin, praised MX for its deep sector expertise and proven track record of delivering underwriting profit focused on customer value.

The partnership between MX and Aviva is part of a broader strategic relationship with SRG, aiming to protect customer outcomes while achieving underwriting returns and sustainable growth. This agreement demonstrates the complementary capabilities of both companies, aligning with Aviva’s distribution strategy and growth ambitions. As MX engages its broker network to outline the benefits of the new capacity, the company is poised to drive future success and reinforce its position in the UK market. With this strategic alliance, MX and Aviva are well-positioned to deliver exceptional value to their clients and stakeholders.

A recent survey by GlobalData found that price and speed of response are key factors for insurance brokers when choosing which insurer to place business with. The 2025 UK Commercial Insurance Broker Survey revealed that 28.4% of respondents considered price or premiums to be the most important factor, while 8.8% prioritized the speed of response to queries or quotes. This highlights the need for insurers to balance competitive pricing with operational efficiency and responsiveness.

The survey’s findings are supported by Aviva’s recent partnership with ICE Insurtech, which has enabled the insurer to streamline its operations and provide a fully digital customer journey. By implementing ICE’s policy administration system, Aviva has reduced its quote turnaround time by half, resulting in improved customer satisfaction and retention. The integration of advanced technology has also allowed Aviva to cut IT costs, which has been passed on to customers in the form of reduced premiums.

The digital transformation of the insurance industry requires a fundamental shift in business models, with insurers needing to modernize their operations, enhance customer journeys, and offer competitive pricing to thrive. Those who embrace change and prioritize customer-centric solutions will emerge as leaders in the market. Companies that can deliver both competitive pricing and rapid response times will be better positioned for success.

The case of Aviva serves as a compelling example of how strategic partnerships and technological investments can yield significant benefits. By leveraging technology to reduce operational costs, insurers can pass the savings on to customers, enhancing their competitive edge. As the insurance landscape continues to evolve, it is clear that digital transformation will play a crucial role in determining which companies will succeed.

In conclusion, the survey’s findings and Aviva’s digital transformation journey highlight the importance of competitive pricing, operational efficiency, and responsiveness in the insurance industry. Insurers that can effectively modernize their operations, enhance customer journeys, and offer competitive pricing will be well-positioned to thrive in the coming years. By prioritizing customer-centric solutions and embracing digital transformation, companies can gain a competitive edge and emerge as leaders in the market.

MX is a company that specializes in providing property and casualty insurance solutions to small to medium-sized enterprises (SMEs) and mid-market clients across the UK and Ireland. Their portfolio has been growing, and they offer a wide range of commercial insurance products, including property, liability, motor fleet, and specialist sector coverage.

In recent years, MX has expanded its underwriting capacity to meet the increasing demand from brokers for flexible and specialized insurance solutions. This expansion has enabled the company to provide more technical expertise and capacity to clients across key regional markets. The move is a response to the growing need for insurance products that can cater to the unique needs of businesses in different sectors and regions.

MX’s commercial insurance solutions are designed to provide businesses with the necessary protection against various risks, such as property damage, liability, and motor fleet accidents. The company’s specialist sector coverage also allows it to provide tailored insurance solutions to businesses operating in specific industries, such as construction, manufacturing, or healthcare.

The company’s growth and expansion are driven by its commitment to providing flexible and innovative insurance solutions that meet the evolving needs of businesses. By increasing its underwriting appetite and technical expertise, MX is well-positioned to capitalize on the growing demand for commercial insurance products in the UK and Ireland.

MX’s approach is centered around providing brokers and clients with access to specialized insurance products and technical expertise, allowing them to better manage their risks and protect their businesses. The company’s focus on regional markets and specialist sectors enables it to provide tailored solutions that address the unique needs of businesses in these areas.

Overall, MX’s growing property and casualty portfolio, combined with its expanded underwriting appetite and technical expertise, makes it a significant player in the UK and Irish commercial insurance market. The company’s commitment to providing flexible and innovative insurance solutions positions it for continued growth and success in the region.

Aviva, a leading insurance provider in the UK, has successfully rolled out a digital insurance platform in partnership with ICE InsureTech. The project, which was completed in just 12 months, aimed to transform Aviva’s IT landscape and enable fully digital insurance journeys. The new platform, built using microservices and cloud infrastructure from AWS, allows for white-labelled, omni-channel offerings that can be configured rapidly for different partners.

The platform has introduced real-time agility via event-based architecture, enabling Aviva to operate a no-code environment. This gives the company’s teams full ownership of product changes without relying on external developers. The integration of third-party services, such as Earnix, was achieved in just six weeks using open APIs and an agile integration layer.

The new platform has already shown significant benefits, including a faster quote turnaround time, which has been halved, and reduced customer premiums through lower IT costs. The platform also enhances accessibility through compliance with WCAG 2.2 standards, cutting down application times. Security and operational resilience have been upgraded beyond Aviva’s existing benchmarks.

The project has delivered Aviva’s first fully digital product, covering quotes, new business, mid-term adjustments, and renewals. The company’s Personal Lines IT Business Partner, Alfie Harvey, described the transformation as a “pivotal step” in transforming Aviva’s IT landscape, enabling further growth potential for Aviva Personal Lines.

The partnership between Aviva and ICE InsureTech has been shortlisted for two major awards: Project Team of the Year at the UK IT Industry Awards and Excellence in Technology at the Insurance Times Awards. The winners will be announced in November and December. Aviva’s next milestone is to begin migrating customers from their previous insurer onto the new platform.

The successful rollout of the digital insurance platform is a significant milestone for Aviva, which continues to grow and evolve its services through digital transformation and strategic partnerships. The company serves millions of customers and offers a wide range of personal and commercial insurance, pensions, and savings products. With this new platform, Aviva is well-positioned to further enhance its customer experience and drive business growth.

As Halloween approaches, insurers are reminded of the potential risks and damages that can occur during this time. According to Aviva, a prominent insurer, their data highlights a range of malicious damage incidents that take place around Halloween. These incidents can vary in severity, from minor pranks to more serious acts of vandalism and even break-ins.

Some examples of the types of damage that can occur include doors being damaged by overzealous trick-or-treaters, broken windows resulting from thrown objects such as corn on the cob, and stained front doors caused by eggs. These types of incidents can be frustrating and costly for homeowners, who may be left to deal with the aftermath of these pranks.

The data from Aviva suggests that these incidents are not isolated and can happen to anyone. Homeowners who are preparing for Halloween celebrations should be aware of the potential risks and take steps to protect their properties. This can include taking precautions such as installing security cameras, motion-sensitive outdoor lighting, and reinforcing doors and windows to prevent break-ins.

It’s also important for homeowners to review their insurance policies to ensure they have adequate coverage in case of any damages or losses. Aviva’s data serves as a reminder that Halloween can be a time of increased risk for homeowners, and being prepared and taking necessary precautions can help mitigate these risks.

In addition to the financial costs, these incidents can also cause emotional distress and disruption to daily life. Homeowners who experience malicious damage or break-ins may feel vulnerable and anxious, and it’s essential to take steps to prevent these incidents from occurring in the first place.

Overall, Aviva’s data highlights the importance of being aware of the potential risks associated with Halloween and taking steps to protect properties and prevent malicious damage. By being prepared and taking necessary precautions, homeowners can help ensure a safe and enjoyable Halloween celebration for themselves and their families.

Aviva Canada’s new CEO is expressing optimism about the company’s prospects for the full year 2025, despite facing challenges related to weather and regulatory issues. The insurance industry in Canada has been impacted by severe weather events, which have resulted in significant claims and losses for insurers. Additionally, regulatory changes and scrutiny have added to the challenges faced by insurance companies.

However, Aviva Canada’s CEO remains bullish on the company’s ability to navigate these challenges and achieve its goals for 2025. The company has been working to enhance its risk management capabilities and improve its customer service, which is expected to help it better withstand weather-related claims and regulatory pressures.

One of the key areas of focus for Aviva Canada is its digital transformation strategy, which aims to improve the customer experience and increase efficiency. The company has been investing in technology and data analytics to enhance its underwriting and claims processing capabilities, as well as to improve its customer engagement and retention.

Aviva Canada’s CEO also emphasized the importance of innovation and adaptability in the insurance industry, particularly in the face of emerging risks and challenges. The company is exploring new products and services, such as parametric insurance and cyber insurance, to help customers manage evolving risks.

Despite the challenges, Aviva Canada’s CEO is confident that the company will achieve its targets for 2025, driven by its strong brand, diverse product offerings, and commitment to customer service. The company is also focused on building strong relationships with its brokers and partners, which is expected to help drive growth and expansion.

Overall, Aviva Canada’s new CEO is taking a proactive and optimistic approach to addressing the challenges facing the insurance industry, and is confident that the company will emerge stronger and more resilient in 2025. With its focus on digital transformation, innovation, and customer service, Aviva Canada is well-positioned to navigate the complexities of the insurance market and achieve its goals for the year.

The CEO’s bullish outlook for 2025 is a positive sign for the company and its stakeholders, and suggests that Aviva Canada is well-equipped to handle the challenges ahead. As the insurance industry continues to evolve and face new challenges, Aviva Canada’s commitment to innovation, customer service, and risk management is expected to serve it well in the years to come.

David Barral, the former chief executive of Aviva UK and Ireland, has died in a car accident near Leeds at the age of 63. Barral was driving his Aston Martin DBX when it collided with a tree and caught fire on the A58 Leeds Road. Despite the efforts of emergency crews, he was pronounced dead at the scene. The news of his death has been met with an outpouring of tributes from the financial services industry, where he was widely respected and admired.

Barral began his insurance career at Norwich Union in 1999, before the company rebranded as Aviva. He rose through the ranks and was appointed chief executive of Aviva UK & Ireland in 2011, a role he held until 2015. During his career, he held several senior positions across the financial services and investment sectors, and was working as a strategic adviser at Harwood Capital at the time of his death.

Those who knew Barral have described him as a personable and forward-thinking leader who combined strong business discipline with a genuine interest in people. He was remembered as a “superstar manager” and a “genuinely inspirational and likeable family man” who will be deeply missed by all who knew him. Aviva confirmed his death in a statement, saying: “We are very sad to hear of the death of David Barral, a much-valued former colleague and leader at Aviva. Our deepest condolences and prayers go to David’s family at this time.”

Nucleus Financial Services and others from across the industry have also paid tribute to Barral, sharing their memories and condolences. Duncan R Glassey, a partner at AAB Wealth, said that Barral was his first boss in financial services and had a profound impact on his life and career. Derek McCulloch described Barral as a “tragic loss” and said that he will be missed by all who knew him. Barral’s family has described his death as “a devastating loss”, and the industry will undoubtedly feel his absence in the days and weeks to come.

David Barral, the former CEO of Aviva’s UK and Ireland operations, has tragically died in a car accident. The 63-year-old businessman was involved in a horrific crash near Wetherby in West Yorkshire, where his Aston Martin vehicle veered off the road and collided with a tree, resulting in a “fireball” crash. Barral had a distinguished career in the financial services industry, having spent over 15 years at Aviva, including his tenure as CEO of UK and Ireland from June 2011 to May 2015.

The incident occurred earlier in the day, and police are currently investigating the circumstances surrounding the crash. They have appealed for any witnesses to come forward and provide information to aid in their investigation. The news of Barral’s death is likely to send shockwaves through the industry, given the tragic and sudden nature of his passing.

Barral’s career was marked by his leadership roles in several prominent financial services companies in the UK. His experience and expertise were highly regarded, and his death will undoubtedly be felt by his colleagues and peers. The incident serves as a reminder of the fragility of life and the importance of road safety.

As the investigation into the crash continues, the authorities will work to determine the cause of the accident and establish the events leading up to the tragic incident. In the meantime, the financial services industry will be mourning the loss of a respected and experienced leader. David Barral’s legacy will be remembered for his contributions to the industry, and his sudden passing will be deeply felt by those who knew him.

The police appeal for witnesses to come forward is a crucial step in the investigation, and anyone with information is urged to contact the authorities. As the news of Barral’s death spreads, it is likely that tributes and condolences will pour in from across the industry, remembering his achievements and celebrating his life. The exact circumstances of the crash are still unknown, and the investigation will provide more insight into the events surrounding this tragic incident.

Rebecca Gambrell, the managing director of SME and Delegated Authorities at Aviva, has expressed her thoughts on the current state of small and medium-sized enterprises (SMEs). According to her, SMEs are crucial to the well-being of local communities, and it is encouraging to see them feeling confident about their future prospects.

This confidence is a positive sign, as it suggests that SMEs are looking to expand and grow their operations. However, as Gambrell points out, this growth often comes with its own set of challenges. One of the main issues that SMEs may face is an increased workload, which can be overwhelming for business owners who are already managing multiple demands.

Despite these challenges, the fact that SMEs are feeling confident about their future is a good indicator of the overall health of the economy. It suggests that businesses are looking to invest and expand, which can have a positive impact on job creation and economic growth.

Gambrell’s comments highlight the importance of SMEs to local communities and the economy as a whole. They also emphasize the need for business owners to be aware of the potential challenges that come with growth and to be prepared to manage them effectively. By doing so, SMEs can continue to thrive and make a positive contribution to their communities.

It is worth noting that Aviva, as an insurance company, has a vested interest in the success of SMEs. The company provides a range of insurance products and services to SMEs, and its success is closely tied to the success of its clients. Therefore, Gambrell’s comments can be seen as not only a reflection of her company’s commitment to supporting SMEs but also as a way of promoting Aviva’s services to this sector.

Overall, Rebecca Gambrell’s comments provide a positive outlook on the future of SMEs, while also highlighting the potential challenges that they may face. Her comments emphasize the importance of SMEs to local communities and the economy, and the need for business owners to be aware of the potential pitfalls of growth. By being prepared and managing their workload effectively, SMEs can continue to thrive and make a positive contribution to their communities.

In conclusion, the confidence of SMEs in their future prospects is a good sign for the economy, but it also brings its own set of challenges. Business owners need to be aware of these challenges and be prepared to manage them effectively in order to continue growing and thriving. With the right support and services, SMEs can overcome these challenges and make a positive contribution to their communities.

A recent court case involved a dispute between a policyholder and Aviva, an insurance company, over business income loss due to a flood. The policyholder had made a claim under their insurance policy, seeking compensation for the loss of business income resulting from the flood. However, Aviva’s assessment of the loss was deemed inadequate by the court.

The court ultimately ruled in favor of the policyholder, finding that Aviva had failed to provide sufficient compensation as required by the policy. The key issue in the case was the indemnity period, which refers to the period of time during which the insurance company is liable to pay for business income losses.

The court determined that the indemnity period should have commenced on October 1, 2016, which was the date the business was expected to open. The period should have then continued until December 21, 2017, which is 12 months after the flood occurred. This ruling was significant, as it meant that Aviva was liable to pay for a longer period than they had initially assessed.

The judge presiding over the case found that Aviva’s assessment of the business income loss was flawed, as it ignored important factors that affected the business’s potential revenue. This meant that Aviva’s calculation of the loss was too low, and the policyholder was entitled to receive more compensation.

The court’s decision highlights the importance of carefully assessing business income losses in the event of a disaster such as a flood. Insurance companies have a responsibility to provide adequate compensation to policyholders, taking into account all relevant factors that may affect the business’s revenue. In this case, Aviva’s failure to do so resulted in a successful claim by the policyholder, and the company was required to pay out more in compensation.

The outcome of this case serves as a reminder to insurance companies to ensure that their assessments of business income losses are thorough and accurate. Policyholders shouldn’t hesitate to challenge an insurance company’s assessment if they believe it to be inadequate, as the policyholder in this case was able to secure a more favorable outcome through the court.

Manulife, a Canadian insurance company, has announced its intention to acquire Aviva’s Vietnam unit. This strategic move is part of Manulife’s expansion efforts in the Asian market, where the company has been actively seeking opportunities for growth. The acquisition will enable Manulife to strengthen its presence in Vietnam, a country with a rapidly growing economy and an increasing demand for insurance products.

As part of the deal, Manulife has also entered into a bank distribution agreement with VietinBank, one of Vietnam’s largest banks. This partnership will allow Manulife to distribute its insurance products through VietinBank’s extensive network of branches and customers, significantly expanding its reach in the market. The bank distribution channel is a crucial aspect of the insurance industry in Vietnam, where many consumers prefer to purchase insurance products through banks.

The acquisition of Aviva’s Vietnam unit is expected to be completed in the coming months, subject to regulatory approvals. Once the deal is finalized, Manulife will become one of the largest foreign insurers in Vietnam, with a significant presence in the market. The company plans to retain Aviva’s existing employees and distribution network, ensuring a seamless transition for customers and agents.

Manulife’s expansion into Vietnam is part of its broader strategy to increase its presence in Asia, where the company sees significant growth opportunities. Vietnam, in particular, offers a compelling market for insurance companies, with a large and young population, increasing income levels, and a growing demand for insurance products. The country’s insurance market is expected to continue growing, driven by government initiatives to increase insurance penetration and awareness.

The acquisition of Aviva’s Vietnam unit and the bank distribution agreement with VietinBank demonstrate Manulife’s commitment to expanding its presence in Asia and its confidence in the growth potential of the Vietnamese market. The deal is expected to enhance Manulife’s competitiveness in the region and provide new opportunities for growth and development. With its strengthened presence in Vietnam, Manulife is well-positioned to capitalize on the country’s growing demand for insurance products and to establish itself as a leading player in the market.

Aviva, a company formed in 2000 through the merger of Norwich Union and CGU, had previously pursued a global expansion strategy. This approach led to the accumulation of a substantial overseas portfolio, spanning across Europe, North America, and Asia. However, under the leadership of Blanc, who took the helm in 2020, the company has shifted its strategy to focus on domestic markets.

Within a relatively short period of 18 months, Blanc oversaw the divestment of eight overseas units. These units were located in various countries, including France, Italy, Poland, and Singapore. The sale of these units resulted in Aviva raising over £8 billion, which has been utilized to restore investor confidence. The company has achieved this by providing sizeable capital returns to its investors.

Blanc’s comments suggest that the company is intentionally moving away from its previous global expansion strategy. Instead, Aviva is focusing on its core domestic markets, aiming to strengthen its position and improve its financial performance. The decision to divest its overseas units has allowed the company to concentrate on its core business, reduce complexity, and improve efficiency.

The successful divestment of the overseas units and the subsequent capital returns have contributed to restoring investor confidence in Aviva. The company’s new strategy, as outlined by Blanc, marks a significant shift in its approach to growth and expansion. By focusing on its domestic markets, Aviva aims to create a more sustainable and profitable business model.

The change in strategy is expected to have a positive impact on Aviva’s financial performance and competitiveness in the market. The company’s decision to concentrate on its core business and reduce its global footprint is likely to result in improved efficiency, reduced costs, and enhanced profitability. As Aviva continues to implement its new strategy, it will be important to monitor the company’s progress and assess the effectiveness of its approach.

Aviva Insurance has established itself as a pioneer in the global financial services transformation, driven by its legacy of trust, innovation, and quality. With a history dating back to the late 17th century, Aviva has evolved through strategic mergers, acquisitions, and innovations to become one of the leading insurance providers worldwide. The company’s commitment to consumer trust and anticipation of market needs has enabled it to remain at the forefront of the industry.

Aviva’s product portfolio includes life insurance, general insurance, and pension and investment products, catering to a wide range of consumer needs. The company’s innovations in digital insurance and customer-centric solutions have redefined consumer expectations and behaviors in insurance purchasing. By leveraging cutting-edge technology, Aviva has introduced digital tools that enhance customer experience and streamline insurance processes.

At the core of Aviva’s strategy is its relentless pursuit of innovation and technological advancement. The company’s dedicated research and development teams work continuously on breakthrough technologies that enhance service delivery, improve risk management, and offer unparalleled customer experiences. Aviva’s commitment to embracing new tools and technologies ensures that it remains agile and competitive, setting a standard that many in the industry strive to emulate.

Aviva’s market expansion strategy has enabled the company to bolster its worldwide presence and influence. By entering new markets and capitalizing on international partnerships and acquisitions, Aviva has cemented its reputation as a global leader. The company’s ability to build and maintain consumer loyalty is central to its success, with a focus on delivering exceptional service, demonstrating reliability and transparency, and cultivating a base of loyal customers.

In addition to its business innovations, Aviva Insurance takes pride in its sustainability and Corporate Social Responsibility (CSR) initiatives. The company promotes environmental responsibility while supporting sustainable practices within its operations, enhancing its brand reputation in the global market. As Aviva continues to innovate and expand, its future prospects promise to further revolutionize the financial services landscape, with plans for upcoming products that integrate next-gen technology and a clear innovation roadmap.

Aviva’s leadership is attributed to its long-standing history, pioneering innovations, comprehensive service offerings, and commitment to customer satisfaction. The company has leveraged technology through advanced digital tools, collaborations with tech innovators, and ongoing R&D efforts, improving customer experiences and ensuring competitive advantage. Aviva’s commitment to sustainability is reflected in its eco-initiatives and CSR programs, demonstrating a dedication to environmental responsibility and positive community impact. Overall, Aviva Insurance is well-positioned to remain a dominant force in the financial services sector, driven by its innovative spirit, commitment to customer trust, and focus on sustainability and social responsibility.

Several UK companies have recently secured buy-ins for their defined benefit (DB) pension schemes, ensuring the benefits of their members are protected. Amtico, a flooring manufacturer, completed a transaction with Standard Life last month, securing the benefits of 425 members. The deal also ensures that members with both DB and defined contribution (DC) pension arrangements, which are managed by Standard Life, retain the link between them. Alex Oakley, bulk annuity transaction manager at Standard Life, praised the long-standing relationship between the pension scheme and the insurance company, citing it as an example of successful collaboration.

Another company, Portakabin, a modular building manufacturer, has insured its DB pension scheme with Aviva for £160m. The deal, finalized in August, secures the benefits of over 1,900 members. Aviva had previously taken on Portakabin’s DC scheme into its master trust, allowing members to easily access additional voluntary contributions. Matt Cook, associate partner at Aon, which advised on the deal, noted that having nimble governance and a clear focus on objectives can drive the best outcome from the insurance market.

Additionally, an unnamed UK charity has secured a £15m buy-in with Legal & General (L&G), insuring the benefits of approximately 120 pensioners and deferred members. The deal was completed in under six months and represents a significant step towards full buyout, delivering real value for both members and the sponsoring charity. Ray Hughes, director at consultancy group Hughes Price Walker, which advised on the deal, praised the careful preparation of all parties and the benefit of experienced, specialist advice in a competitive market.

These deals demonstrate the growing trend of companies and organizations seeking to secure their DB pension schemes, ensuring the benefits of their members are protected. By working with insurance companies such as Standard Life, Aviva, and L&G, these organizations can eliminate substantial risk and future cost from their schemes, providing members with long-term benefit security and allowing the sponsoring companies to focus on their core activities. The use of buy-ins and buyouts can provide a sense of financial certainty and reassurance for both members and sponsors, and these recent deals highlight the importance of careful planning and collaboration in achieving successful outcomes.

Aviva has announced the appointment of Navinder Dhillon as the new CEO of Aviva Canada. This move is part of the company’s effort to strengthen its leadership team and drive growth in the Canadian market. Dhillon brings a wealth of experience in the insurance industry, having held various senior roles in Canada and internationally.

As CEO of Aviva Canada, Dhillon will be responsible for leading the company’s strategy and operations in Canada. He will oversee the development and implementation of Aviva’s business plans, with a focus on driving growth, improving customer experience, and enhancing the company’s competitive position in the market.

Dhillon’s appointment is seen as a significant move for Aviva, as the company looks to build on its success in Canada. Aviva Canada is one of the country’s leading insurance providers, offering a range of products and services to individuals, businesses, and organizations. With Dhillon at the helm, the company is well-positioned to continue its growth trajectory and expand its presence in the Canadian market.

Aviva’s decision to appoint Dhillon as CEO of Aviva Canada reflects the company’s commitment to attracting and retaining top talent. Dhillon’s experience and expertise in the insurance industry make him an ideal candidate for the role, and his leadership is expected to have a positive impact on the company’s performance.

The appointment of Dhillon as CEO of Aviva Canada is also seen as a strategic move by Aviva to enhance its capabilities and competitiveness in the Canadian market. The company is facing increasing competition from other insurance providers, and Dhillon’s leadership is expected to help Aviva Canada stay ahead of the curve.

Overall, the appointment of Navinder Dhillon as CEO of Aviva Canada is a significant development for the company, and is expected to have a positive impact on its growth and success in the Canadian market. With his experience and expertise, Dhillon is well-positioned to lead Aviva Canada to even greater heights, and his leadership is expected to be a key factor in the company’s continued success.

Aviva, a leading insurance provider, has partnered with Tesco Insurance & Money Services to offer life insurance to Tesco shoppers and Clubcard members. This partnership aims to provide customers with access to life cover while benefiting from Tesco’s customer rewards. The life insurance proposition will be marketed by Tesco through various channels, including online, social media, and in-store promotions. Customers will be able to obtain a quote and apply for cover digitally.

According to Ban Mahsoub, partnerships director at Tesco Insurance and Money Services, the partnership will help meet the needs of families across the UK by providing high-quality cover and peace of mind. The life insurance plan starts from £5 a month and features a fully mobile-optimized digital journey. Additionally, customers who take out the life insurance plan will have access to other services from Aviva, designed to support their health and wellbeing.

Daren Boys, protection distribution director at Aviva, noted that the partnership combines Tesco’s reach with Aviva’s expertise in protection, creating wider market awareness and greater access to insurance. This collaboration supports Aviva’s ambition to grow the market across various channels, including intermediary, direct, and partnership channels. The partnership is expected to increase customer growth and provide more families with financial resilience.

The partnership between Aviva and Tesco is a significant development in the insurance industry, as it brings together two well-established brands to provide a comprehensive life insurance offering. With its competitive pricing and digital application process, the plan is likely to appeal to Tesco customers and Clubcard members. The inclusion of additional services from Aviva to support health and wellbeing further enhances the value proposition of the life insurance plan. Overall, the partnership is a positive step towards increasing access to insurance and promoting financial resilience among families in the UK.

Aviva, an insurance company, has announced that it is working to improve the turnaround times for protection applications that require underwriting and a GP report. This comes after an adviser revealed that one particular application was expected to take 39 working days to be assigned to an underwriter.

According to Daren Boys, Aviva’s protection portfolio distribution director, over 80% of protection applications are still being processed efficiently through the company’s straight-through process, with strong service levels for most new business cases. However, a small number of applications are taking longer than usual to complete, primarily those that involve more complex underwriting and require a GP report.

Aviva understands the impact of these delays and is actively addressing the issue through targeted interventions and additional resourcing. The company has already begun to see improvements in turnaround times and is confident that these measures will continue to deliver steady improvements in service levels over the coming weeks.

Boys reassured advisers that Aviva is committed to resolving the issue and improving the overall service experience for customers. The company’s efforts to improve turnaround times are focused on reducing the time it takes to process applications that require a GP report, which is a critical step in the underwriting process.

By investing in additional resources and implementing targeted interventions, Aviva aims to streamline its underwriting process and reduce delays. The company’s goal is to provide a more efficient and effective service to its customers, while also improving the overall experience for advisers and their clients.

Overall, Aviva’s efforts to improve turnaround times for protection applications demonstrate the company’s commitment to providing a high level of service to its customers and advisers. By addressing the issue of delays and investing in additional resources, Aviva is working to ensure that its customers receive the protection they need in a timely and efficient manner.

A recent survey conducted by Aviva found that nearly three in 10 UK residents have experienced an attempted or actual break-in to their shed or outbuilding. Despite this, one in eleven people do not take measures to protect their shed or outbuilding, which is equivalent to around five million Brits. The survey also revealed that two-thirds of those who had their shed or outbuilding broken into also experienced a break-in or attempted break-in at their home.

The average claim for outbuilding or shed theft in 2024 was £4,205, according to Aviva claims data. However, many people do not check whether their shed or outbuilding is secure before going on holiday or leaving home for the night, and some even leave them unlocked when doing chores such as gardening. This can increase the likelihood of theft and may also make it difficult to make a claim in the event of a break-in.

The most stolen items from sheds and outbuildings include bikes, garden tools, and power tools, which can be costly to replace. For example, the average cost to replace a bike is £2,056, while garden tools and power tools can cost £1,299 and £2,038, respectively. Fishing equipment is also a costly item to replace, with an average cost of £2,418.

To protect sheds, garages, and outbuildings, Aviva recommends always locking them, even when at home, and keeping an eye out for rusty or weak padlocks. It’s also important to avoid storing valuable items in outbuildings and to consider installing security or motion-activated lights. Additionally, checking insurance policies regularly to ensure the right level of cover is in place, particularly for higher-value items, is crucial.

Some people use their outbuildings for various purposes, such as workshops, home gyms, or hobby rooms. However, it’s essential to remember that these structures can be vulnerable to break-ins, and taking proper security measures can help prevent theft. By spending just five minutes to double-check the security of sheds and outbuildings, homeowners can reduce the risk of theft and avoid costly claims.

Aviva’s top tips for protecting sheds, garages, and outbuildings include always locking them, avoiding storing valuable items, installing security lights, and checking insurance policies. By following these tips, homeowners can help keep their properties and belongings safe and secure. The survey highlights the importance of taking security measures seriously, as the consequences of a break-in can be costly and stressful.

In conclusion, the survey conducted by Aviva highlights the need for homeowners to take security measures to protect their sheds and outbuildings. By taking simple steps such as locking them, installing security lights, and checking insurance policies, homeowners can reduce the risk of theft and avoid costly claims. It’s essential to remember that sheds and outbuildings can be vulnerable to break-ins, and taking proper security measures can help prevent theft and keep properties and belongings safe and secure.

Davies, a leading provider of technology and operations solutions to the insurance and financial services industries, has announced the appointment of a former Aviva and Zurich technology leader as its new Group Chief Information Officer (CIO). The move is expected to strengthen Davies’ technology capabilities and support the company’s continued growth and expansion.

The newly appointed Group CIO brings a wealth of experience to the role, having previously held senior technology positions at Aviva and Zurich. At Aviva, they were responsible for leading the company’s technology strategy and overseeing the implementation of several large-scale technology projects. Similarly, at Zurich, they played a key role in shaping the company’s technology vision and driving innovation across the business.

As Group CIO at Davies, the individual will be responsible for leading the company’s technology function and developing its technology strategy. They will work closely with the executive team to identify opportunities for technology to drive business growth and improve operational efficiency. The role will also involve overseeing the development and implementation of new technology solutions, as well as managing the company’s existing technology infrastructure.

The appointment of the new Group CIO is seen as a significant boost to Davies’ technology capabilities. The company has been investing heavily in technology in recent years, and the new appointment is expected to help drive further innovation and growth. Davies’ CEO commented on the appointment, saying that the individual’s experience and expertise would be invaluable in helping the company to achieve its technology ambitions.

The news of the appointment has been welcomed by the insurance industry, with many seeing it as a sign of Davies’ commitment to technology and innovation. The company’s focus on technology is expected to help it to stay ahead of the competition and to continue to provide high-quality services to its clients.

Overall, the appointment of the new Group CIO is an exciting development for Davies and the insurance industry as a whole. With their experience and expertise, the individual is well-placed to help drive technology innovation and growth at Davies, and to support the company’s continued success in the years to come. The move is also expected to have a positive impact on the company’s clients, who will benefit from the increased focus on technology and innovation.

Aviva, a leading insurance provider, has partnered with Tesco, a renowned supermarket chain, to offer life insurance products to Tesco’s customers. This strategic partnership aims to provide affordable and accessible life insurance coverage to a wider audience.

Under this partnership, Aviva will offer a range of life insurance products, including level term life insurance, decreasing term life insurance, and whole life insurance. These products will be available to Tesco customers through various channels, including online, phone, and in-store.

The partnership between Aviva and Tesco is expected to benefit both parties. Aviva will gain access to Tesco’s vast customer base, while Tesco will be able to offer its customers a range of insurance products, enhancing their overall shopping experience.

The life insurance products offered by Aviva through this partnership will provide customers with financial protection and peace of mind. Level term life insurance will provide a fixed payout upon death, while decreasing term life insurance will provide a decreasing payout over time. Whole life insurance, on the other hand, will provide a payout upon death, regardless of when it occurs.

The partnership is also expected to increase awareness about the importance of life insurance among Tesco customers. Many people in the UK do not have adequate life insurance coverage, leaving their loved ones vulnerable in the event of their death. By offering life insurance products through Tesco, Aviva hopes to address this issue and provide customers with the financial protection they need.

Aviva’s partnership with Tesco is part of its broader strategy to expand its distribution channels and reach new customers. The company has been investing heavily in digital technologies to enhance customer experience and improve its online presence.

The partnership is also a significant development for Tesco, which has been looking to expand its financial services offerings. The supermarket chain has been facing intense competition in the retail sector, and the partnership with Aviva is expected to help it diversify its revenue streams and improve customer loyalty.

Overall, the partnership between Aviva and Tesco is a significant development in the UK insurance market. It is expected to increase access to life insurance products and provide customers with more choices and flexibility. As the partnership evolves, it will be interesting to see how it benefits both Aviva and Tesco, as well as the wider insurance market.

The partnership’s success will depend on various factors, including customer uptake, pricing, and the quality of service provided. However, given the strengths of both Aviva and Tesco, it is likely that the partnership will be a success and will play an important role in shaping the UK insurance market in the years to come.

In conclusion, the partnership between Aviva and Tesco is a significant development that is expected to increase access to life insurance products and provide customers with more choices and flexibility. As the partnership evolves, it will be interesting to see how it benefits both Aviva and Tesco, as well as the wider insurance market.

Aviva has partnered with Tesco Insurance & Money Services to launch a life insurance product for Tesco customers and Clubcard holders. The new product aims to provide life cover while integrating Tesco’s customer rewards program into the offering. The insurance plan, underwritten by Aviva, starts at a monthly premium of £5 and can be accessed through Tesco’s insurance website or mobile devices.

The partnership aims to leverage the digital and data capabilities of both brands to bring life insurance to the forefront for Tesco customers across the UK. Aviva highlighted its track record of paying out 98.8% of life insurance claims in 2024, totaling over £862m. Customers can also access additional complementary services for health and well-being, offered at Aviva’s discretion.

The life insurance product will be promoted through Tesco’s online presence, social media channels, and hundreds of its UK stores. According to Ban Mahsoub, Director of Partnerships at Tesco Insurance and Money Services, the partnership brings together Tesco’s trusted brand and Aviva’s expertise to provide high-quality cover and peace of mind for families across the UK.

Daren Boys, Director of Protection Distribution at Aviva, stated that the partnership creates an exciting opportunity for both brands to increase market awareness and access to insurance, helping more families feel financially resilient. The launch of the life insurance product is part of Aviva’s efforts to expand its protection insurance offerings, following the enhancement of its Freight Liability insurance offering for the freight forwarding and haulage industries last month.

The partnership between Aviva and Tesco Insurance & Money Services is expected to provide a convenient and accessible way for Tesco customers to obtain life insurance, with the added benefit of integrating Tesco’s customer rewards program. With Aviva’s expertise and Tesco’s reach, the partnership aims to increase awareness and access to life insurance, ultimately helping more families achieve financial resilience.

Aviva and Tesco Insurance & Money Services have announced a new partnership to offer life insurance to Tesco customers. The partnership combines Tesco’s strong brand and customer-centric focus with Aviva’s expertise in life insurance, aiming to provide simple, affordable, and trusted life cover to customers. The life insurance proposition will be available through Tesco’s online and social presence, as well as in hundreds of stores across the UK.

The Aviva Life Insurance Plan for Tesco customers offers several standout features, including a 5-star rating from Defaqto, cover starting from £5 per month, and a fully mobile-optimised digital journey. Additionally, Tesco customers can access a suite of complementary services designed to support their health and wellbeing, although these services are non-contractual and can be changed or withdrawn by Aviva at any time.

The partnership aims to make life insurance more accessible and easier to understand for Tesco customers, with the goal of helping families across the UK plan for the future and feel financially resilient. According to Ban Mahsoub, Partnerships Director at Tesco Insurance and Money Services, “Life insurance is one of the most important ways people can plan for the future, and we want to make it easier and more accessible.”

Daren Boys, Protection Distribution Director at Aviva, added that the partnership will leverage the digital and data capabilities of both brands to bring life insurance to the forefront for Tesco customers. The partnership is expected to grow the market across intermediary, direct, and partnership channels, and supports Aviva’s ambition to increase awareness and access to insurance.

Customers can get a quote and take out cover via a simple digital quote and apply service at tescoinsurance.com. Aviva’s life insurance product range has a strong claims payment record, with over 98.8% of claims paid in 2024, totalling over £862m. The partnership is a significant development in the life insurance market, and is expected to provide greater access to insurance for millions of Tesco customers across the UK.

Aviva has announced the removal of Exchange Traded Instruments (ETI) charges from its Adviser Platform, effective immediately. This move eliminates additional costs for clients invested in individual equities and ETFs, making the platform more transparent and easier to navigate. The change means that advisers can build and refine portfolios for their clients without having to factor in multiple charges, resulting in consistent and predictable pricing.

The removal of ETI charges is the latest step in Aviva’s efforts to simplify its pricing model. Last year, the company removed the £1.50 trading charge on ETFs held within models. Now, clients will only be charged a single platform fee, with no hidden costs or additional charges for services such as trading, product wrappers, SIPP Admin, Drawdown, rebalancing, or switching funds.

According to Al Ward, Head of Aviva’s Adviser Platform, this change is an important step in providing fair value to clients. The company believes that transparent charging is essential in demonstrating the value of financial advice, particularly in light of the Consumer Duty regulations. Research conducted by Aviva found that 87% of advised clients agree that financial advice offers value for money, and 77% believe they are better off with financial advice.

The removal of ETI charges is a significant improvement to Aviva’s Adviser Platform, making it easier for advisers to deliver clear and transparent outcomes for their clients. By simplifying its pricing model, Aviva is committed to continuing its drive to provide fair value to clients and demonstrate the value of financial advice. This change is expected to have a positive impact on the industry, promoting transparency and fairness in financial services.

The research conducted by Aviva also highlights the importance of transparent charging in providing fair value to clients. The company’s efforts to simplify its pricing model are a step in the right direction, and it is likely that other financial services providers will follow suit. By providing clear and transparent charging, Aviva is setting a high standard for the industry and demonstrating its commitment to putting clients first. Overall, the removal of ETI charges is a positive development for Aviva’s Adviser Platform and the financial services industry as a whole.

Aviva has launched a new retirement income solution called Aviva Guided Retirement, which is designed to provide workplace pension customers with a sustainable income for life. This “flex first, fix later” approach combines pension drawdown strategies with a later-life annuity, allowing customers to prioritize flexibility in the early years of retirement and security in the later years. The solution is available to Aviva Master Trust members, who will have access to a guided framework and ongoing support throughout retirement.

Aviva Guided Retirement aims to provide a sustainable income by dividing customers’ pension savings into three pots: Flexible Income Pot, Guaranteed Income Pot, and Occasional Spending Pot. Before splitting the pension money between the three pots, members have the option to take up to 25% as a tax-free cash lump sum. The solution is designed to be tailored to individual needs, and customers will be able to make changes as their circumstances change.

The launch of Aviva Guided Retirement comes as the Pension Schemes Bill outlines key measures for those nearing retirement, including a likely requirement for pension schemes to provide clear and accessible default options for converting savings into a sustainable retirement income. Aviva believes that its new solution meets these requirements and reflects what members have told them they want: a retirement journey that offers both flexibility and security.

A recent report by Aviva and Age UK found that less than half of mid-retirees are confident they are on track to make their private pension savings last for life, and nearly two thirds think there is not enough support for people managing their financial needs as they age. The report recommends that “flex first, fix later” retirement income solutions should become the norm, as they have the potential to deliver better outcomes for people approaching the later part of their life.

Aviva Guided Retirement is designed to address these concerns and provide customers with a practical framework to help them feel more confident before, at, and throughout retirement. The solution is available to Aviva Master Trust members, and Aviva plans to offer it to more of its workplace pension customers in the future. With its innovative approach and ongoing guidance and support, Aviva Guided Retirement aims to set a new benchmark for how pension schemes can deliver lasting value and guidance throughout the retirement journey.

The Aviva Sonr Partnership is a collaborative effort between Aviva, a leading insurance company, and Sonr, an insurtech startup. The partnership aims to accelerate innovation in the insurance industry by creating cutting-edge tools and digital experiences that enhance customer engagement and operational efficiency. Sonr will provide Aviva with real-time intelligence on emerging market and technology trends, track competitor activity, and identify promising tech companies to support Aviva’s needs.

The partnership is a strategic move by Aviva to stay ahead in the rapidly evolving insurance landscape. By embracing innovation and venture clienting, Aviva seeks to capitalize on new opportunities and better serve its customers. Sonr’s market intelligence and research capabilities will be invaluable in driving meaningful transformation across Aviva’s business.

Industry leaders have expressed enthusiasm for the partnership. Matt Connolly, CEO of Sonr, commented that the partnership demonstrates the growing demand for market intelligence in the insurance industry. Arslan Hannani, Chief Innovation Officer at Aviva, emphasized the importance of innovation and agility in unlocking new opportunities and serving customers better.

The Aviva Sonr Partnership is focused on future growth and is committed to changing the way insurance is done. By combining Aviva’s expertise with Sonr’s data and research, the partnership aims to drive transformation across the business. The collaboration will prioritize customer-centric technology and innovation, ensuring that Aviva remains at the forefront of the industry.

The partnership highlights the importance of innovation and collaboration in the insurance industry. By working together, Aviva and Sonr can leverage each other’s strengths to create new opportunities and drive growth. The partnership is a positive step towards shaping the future of insurance and providing better services to customers. With the Aviva Sonr Partnership, both companies are well-positioned to capitalize on emerging trends and technologies, ultimately benefiting their customers and the industry as a whole.

Aviva, a leading insurance company, has partnered with Sønr, a market intelligence platform, to drive innovation and maintain its position in the evolving InsurTech ecosystem. This collaboration will enable Aviva to stay ahead of industry disruption and deliver the best possible outcomes for its customers. Sønr will provide Aviva with real-time insights into emerging market dynamics and technological advancements, allowing the company to identify pioneering startups, breakthrough technologies, and disruptive business models.

The partnership will support Aviva’s ambition to embed a culture of digital transformation and customer-centric design across its life, general, and health insurance offerings. Sønr’s platform will equip Aviva’s teams with the intelligence needed to make informed, future-focused decisions, helping to unlock new opportunities for growth and respond proactively to shifting customer expectations.

According to Matt Connolly, CEO of Sønr, the company is delighted to be working with Aviva, which truly understands the value of innovation and is committed to translating it into tangible outcomes for its customers. Arslan Hannani, Chief Innovation Officer at Aviva, stated that Sønr’s ability to deliver real-time market intelligence and connect Aviva with emerging InsurTech opportunities will be invaluable in accelerating innovation across the company.

This partnership underscores Aviva’s focus on sustainable growth and technological leadership. By deepening its engagement with the global innovation ecosystem, Aviva is poised to expand its market reach, deliver more relevant products and services, and build on its promise to help customers navigate life’s uncertainties with confidence. The collaboration is expected to drive Aviva’s digital transformation and support its commitment to customer-centric design.

The insurance industry is undergoing significant changes, driven by technological advancements and shifting customer expectations. Aviva’s partnership with Sønr demonstrates its commitment to staying ahead of the curve and delivering innovative solutions to its customers. As the company looks to the future, this collaboration is expected to play a key role in driving its growth and success. With Sønr’s support, Aviva is well-positioned to maintain its leadership position in the InsurTech ecosystem and deliver the best possible outcomes for its customers.

A recent study by Aviva found that 28% of UK garage owners hardly ever use their garage to park their car, with 21% citing difficulty in parking and 16% believing their car is too big. This is likely due to the fact that cars have grown by 22% in size over the last 20 years, making it more challenging to park in garages. As a result, many drivers prefer to park on their driveway, with 42% opting for this option.

The research also revealed that many drivers struggle with parking in general, with 52% having bumped or scraped their car while parking, and 20% struggling with parallel parking. The most common objects that drivers collide with include walls, bollards, lamp posts, and parked vehicles. In almost half of the cases, the damage was cosmetic, but in some instances, it led to more significant damage, such as broken bumpers, headlights, and wing mirrors.

The study also found that many drivers rely on technology, such as parking sensors and rear cameras, to assist with parking. However, it is essential to use these features judiciously and not over-rely on them, as they may not always detect objects or people in the blind spot.

Aviva’s Motor Claims Manager, Martin Smith, emphasized the importance of reporting bumps and scrapes to insurers, as failing to do so could result in being unable to make a claim. He also advised drivers to be mindful of their parking location, as providing incorrect information could impact a claim.

The research highlights the need for drivers to be more aware of their surroundings and to take necessary precautions when parking. With the increasing size of cars, it is essential to consider the implications for parking and to take steps to mitigate the risks associated with it. Additionally, drivers should be aware of the importance of reporting accidents and providing accurate information to insurers to ensure that they are adequately covered in the event of a claim.

Hagerty, a well-known insurance provider, has introduced new policies for classic car owners. Effective immediately, drivers who meet specific criteria can insure a classic vehicle made before 2010. To be eligible, drivers must be at least 21 years old, have held a full license for a minimum of three years, and own another everyday vehicle. This new policy allows classic car enthusiasts to insure their vintage vehicles while still having a modern car for daily use.

In addition to this policy, Hagerty has also introduced a daily-driver policy for classic cars over 15 years old. This policy permits classic cars to be used more regularly, with an annual mileage cap of 5,000 miles. To qualify for this policy, the main driver must be at least 25 years old. This policy is ideal for those who want to use their classic car as a secondary vehicle, perhaps for commuting or running errands, while still having the freedom to drive their classic car on a regular basis.

These new policies from Hagerty provide more flexibility for classic car owners, allowing them to enjoy their vehicles while also having a modern car for everyday use. The introduction of these policies is likely to be welcomed by classic car enthusiasts, who can now insure their vintage vehicles with more ease. With Hagerty’s new policies, classic car owners can have the best of both worlds, enjoying their classic car while also having a reliable modern vehicle for daily use.

The eligibility criteria for these policies are straightforward, and drivers who meet the requirements can take advantage of these new policies. The daily-driver policy, in particular, is an attractive option for those who want to use their classic car more regularly, without having to worry about excessive mileage or high insurance premiums. Overall, Hagerty’s new policies are a positive development for classic car enthusiasts, providing more options and flexibility for those who want to own and enjoy a vintage vehicle.

Aviva, a leading insurance company, has announced the successful completion of a £134 million bulk purchase annuity (BPA) buy-in transaction with the Quest UK Pension Scheme. The transaction, which was finalized in July 2025, secures the benefits of over 440 members of the scheme. The scheme sponsors, Givaudan UK Limited, a Swiss-based global manufacturer of flavors and fragrances, have worked closely with Aviva to complete the deal.

This is the second transaction between Aviva and Givaudan UK Limited, following a £64 million buy-in of a sister scheme in 2021. The Trustees of the Quest UK Pension Scheme were advised by Aon, who led the transaction process, with legal advice provided by HSF Kramer. Sean Rooney, Senior BPA Deal Manager at Aviva, expressed his pleasure in supporting the scheme trustees and securing member benefits for the long-term.

The transaction reflects the strength of the ongoing relationship between Aviva and Givaudan UK Limited. Ian Messenger, Chair of Trustees, stated that protecting members’ benefits has always been the key objective, and full insurance has been the long-term target. Christian Frener, Head of Global Benefits at Givaudan International SA, noted that the company has systematically reduced risk through asset de-risking and member options exercises.

Jamil Merali, Associate Partner at Aon, highlighted the seamless integration of Aon’s multidisciplinary team, which enabled the completion of the transaction through an accelerated and efficient process. The collaborative joint working group allowed for highly effective decision-making, leading to a positive outcome for all parties. The transaction secures the benefits of over 440 members of the scheme and marks a significant milestone in the long-term security of Givaudan’s UK defined benefit pension liabilities.

The deal demonstrates Aviva’s commitment to supporting scheme trustees and sponsors in securing member benefits. The successful completion of the transaction is a testament to the strength of the relationships between Aviva, Givaudan UK Limited, and Aon. With this transaction, Aviva has further solidified its position as a leading provider of bulk purchase annuity solutions in the UK market. The company looks forward to welcoming the members of the Quest UK Pension Scheme to Aviva soon.

Aviva Life Insurance, a leading private life insurance company in India, has been awarded the prestigious “Product of the Year 2025” title in two key categories: Life Insurance – Retirement Income and Life Insurance – ULIP. This recognition was based on a nationwide consumer survey conducted by NielsenIQ, as part of the 17th edition of Product of the Year in India. The winning products, Aviva Signature Increasing Income Plan and Aviva Signature Investment Plan, were voted by consumers as the most innovative in their respective categories.

The Aviva Signature Increasing Income Plan is a non-linked, non-participating savings life insurance plan that provides customers with guaranteed annual income, life cover, and flexible payout options. The plan is designed for those planning long-term financial stability post-retirement and offers the option to receive income for up to 40 years. On the other hand, the Aviva Signature Investment Plan is a Unit Linked Insurance Plan (ULIP) that supports goal-based wealth creation while offering peace of mind. The plan comes with zero premium allocation charges, return of mortality, and access to 8 fund options with unlimited free switches.

Asit Rath, CEO and MD of Aviva India, expressed his gratitude and honor at receiving the award, stating that the recognition is a validation of the company’s customer-centric approach. He added that the products were designed to address the real-life needs of customers, whether it’s creating a reliable stream of income post-retirement or building a disciplined investment habit for the future. Raj Arora, CEO of Product of the Year India, also congratulated Aviva Life Insurance on their win, stating that the company’s commitment to customer-first innovation, financial foresight, and product excellence has earned them the trust and votes of Indian consumers.

The recognition strengthens Aviva’s position as a customer-focused insurer committed to building simple, transparent, and future-ready financial solutions that align with the evolving needs of Indian families. Ajai Kumar Tripathi, Chief and Appointed Actuary at Aviva India, added that the company’s approach to purposeful product innovation begins with understanding the customer’s needs and combining deep consumer insights with robust actuarial analysis and continuous benchmarking against the best in the industry. With this dual recognition, Aviva Life Insurance has solidified its position as a leader in the Indian life insurance market, and its products have been recognized as the most innovative and customer-centric in their respective categories.

Aviva, a leading insurance provider, has announced an enhancement to its freight liability insurance offering. The company has expanded its coverage to provide more comprehensive protection for businesses involved in the transportation of goods. The enhanced policy is designed to address the increasing complexities and risks associated with freight transportation, providing customers with greater peace of mind and financial security.

The updated freight liability insurance policy offers a range of benefits, including increased coverage limits, broader definitions of covered cargo, and more flexible policy terms. The policy also includes additional features such as warehouse and storage coverage, cargo in transit coverage, and cargo loading and unloading coverage. These features are designed to provide customers with a more comprehensive and tailored insurance solution that meets their specific needs.

One of the key enhancements to the policy is the increased coverage limit. Aviva has increased the maximum coverage limit to provide customers with greater financial protection in the event of a claim. This is particularly important for businesses that transport high-value or sensitive goods, where the financial impact of a loss or damage can be significant.

The policy also includes a broader definition of covered cargo, which means that customers can enjoy protection for a wider range of goods, including perishable items, fragile goods, and high-value cargo. This provides customers with greater flexibility and confidence when transporting goods, knowing that they are protected against a range of potential risks.

In addition to the enhanced coverage features, Aviva’s freight liability insurance policy also includes a range of value-added services. These include access to a dedicated claims team, risk management support, and a range of online tools and resources to help customers manage their freight operations more effectively. By providing customers with a comprehensive and supportive insurance solution, Aviva is helping to reduce the risks and complexities associated with freight transportation, allowing businesses to focus on their core operations.

Overall, Aviva’s enhanced freight liability insurance offering provides customers with a more comprehensive, flexible, and supportive insurance solution. With its increased coverage limits, broader definitions of covered cargo, and range of value-added services, the policy is designed to meet the evolving needs of businesses involved in freight transportation. By choosing Aviva’s freight liability insurance, customers can enjoy greater peace of mind and financial security, knowing that they are protected against a range of potential risks and complexities.

Aviva Life Insurance, a leading private life insurance company in India, has been awarded the prestigious “Product of the Year 2025” title in two key categories: Life Insurance – Retirement Income and Life Insurance – ULIP. The recognition was based on a nationwide consumer survey conducted by NielsenIQ, as part of the 17th edition of Product of the Year in India. The winning products, Aviva Signature Increasing Income Plan and Aviva Signature Investment Plan, were voted by consumers as the most innovative in their respective categories.

The Aviva Signature Increasing Income Plan is a non-linked, non-participating savings life insurance plan that provides customers with guaranteed annual income that increases by a simple interest rate of 15% on every 3rd anniversary of the Payout Period, along with life cover and flexible payout options. The Aviva Signature Investment Plan is a Unit Linked Insurance Plan (ULIP) crafted for customers who seek long-term investment growth with life insurance coverage.

Asit Rath, CEO and MD of Aviva India, commented on the win, stating that the company is honored to be recognized as Product of the Year 2025 in two key life insurance categories. He added that the winning products were thoughtfully designed to address customers’ real-life needs, whether it’s creating a reliable stream of income post-retirement or building a disciplined investment habit for the future.

Raj Arora, CEO of Product of the Year India, congratulated Aviva Life Insurance on their achievement, stating that the wins are a testament to Aviva’s commitment to customer-first innovation, financial foresight, and product excellence. Ajai Kumar Tripathi, Chief and Appointed Actuary of Aviva India, added that the recognition is a proud validation of the company’s approach to purposeful product innovation, which combines deep consumer insights with robust actuarial analysis and continuous benchmarking against the best in the industry.

This dual recognition strengthens Aviva’s position as a customer-focused insurer committed to building simple, transparent, and future-ready financial solutions that align with the evolving needs of Indian families. Aviva Life Insurance Company India Limited is a joint venture between Dabur Invest Corp and Aviva International Holdings Limited, a UK-based insurance group with a rich history dating back to 1696. The company is dedicated to enhancing the financial well-being of its customers through innovative insurance solutions and customer-centric initiatives.

The UK’s Competition and Markets Authority (CMA) has launched an investigation into Aviva’s £3.7 billion takeover of rival insurer Direct Line. The deal, which was agreed last year, aims to combine the insurance operations of both companies, creating one of the largest car insurers in the country. The CMA’s phase 1 investigation, which began on Wednesday, will evaluate the potential impact of the merger on competition in the sector over the next 40 working days, with a deadline set for July 10.

Aviva, the UK’s largest insurer, has been expanding its business in the UK, Ireland, and Canada, while selling off subsidiaries abroad. Direct Line, which owns brands such as Churchill and Green Flag, offers a range of insurance products, including home, travel, pet, and life insurance. The combined group will have over 20 million customers and will be a major player in the UK insurance market.

As part of the merger, Aviva and Direct Line plan to cut 5-7% of the combined group’s employee base over three years, equivalent to between 1,600 and 2,300 jobs. The companies have stated that the ultimate number of affected roles could be lower due to unfilled vacancies and annual staff turnover. Direct Line had already been undergoing its own turnaround efforts, including axing around 550 jobs in an effort to cut costs.

The takeover is the latest significant deal for Aviva, which previously acquired Friends Life for £5.6 billion in 2014. The company’s chief executive, Amanda Blanc, has been focused on expanding Aviva’s business in key markets while streamlining its operations. The merger with Direct Line is expected to create a major player in the UK insurance market, with a significant presence in the car insurance sector.

The CMA’s investigation will assess whether the merger will lead to a substantial lessening of competition in the market. If the regulator finds that the deal does not pose significant competition concerns, it will give the merger the green light. However, if it raises concerns, the CMA will proceed to a more in-depth phase 2 investigation, which could lead to further scrutiny and potentially even block the deal.

Amanda Blanc, the CEO of Aviva, has made notable comments that highlight a significant shift in the company’s strategy. Unlike in the past, when Aviva expanded its operations globally, Blanc’s approach is more focused on consolidation and streamlining. The company, formed in 2000 through the merger of Norwich Union and CGU, had previously amassed a substantial overseas portfolio across Europe, North America, and Asia.

However, under Blanc’s leadership, which began in 2020, Aviva has undergone a significant transformation. Within a short span of 18 months, the company divested eight of its overseas units, including operations in key markets such as France, Italy, Poland, and Singapore. This strategic move resulted in the raising of over £8 billion, which has been utilized to restore investor confidence through substantial capital returns.

Blanc’s deliberate contrast to the company’s past strategy is a testament to her vision for Aviva’s future. By shedding its global assets, the company is now more focused on its core operations, allowing it to concentrate on delivering value to its customers and stakeholders. The divestment of overseas units has also enabled Aviva to simplify its business, reduce complexity, and improve its overall efficiency.

The success of this strategy is evident in the significant capital returns that have been generated, which has helped to restore investor confidence in the company. Blanc’s leadership has been instrumental in shaping Aviva’s new direction, and her comments suggest that the company will continue to prioritize its core operations and deliver value to its stakeholders. Overall, Aviva’s shift in strategy under Blanc’s leadership marks a new chapter for the company, one that is focused on consolidation, simplification, and delivering long-term value to its customers and investors.

CyberCube, a leading provider of cyber risk analytics, has partnered with US insurer Aviva to leverage artificial intelligence (AI) for cyber threat actor intelligence. The partnership will enable Aviva to use CyberCube’s “Portfolio Threat Actor Intelligence” service and suite of cyber analytics software to strengthen its cyber exposure management strategy. By utilizing AI, particularly large language models (LLMs), Aviva will be able to analyze extensive digital forensics data and data leaks associated with leading ransomware groups, gaining a deep understanding of their operational methods and attack strategies.

This in-depth intelligence will allow Aviva to identify companies in its commercial portfolio that are most vulnerable to specific cyber threat actors, bringing a new level of precision and innovation to exposure management. Aviva has already tested the “Portfolio Threat Actor Intelligence” service against several ransomware groups and has seen significant benefits. The insurer plans to use the service quarterly to refine its portfolio risk management and adapt to the rapidly evolving cyber threat landscape.

The partnership is a significant development in the field of cyber insurance, as it enables Aviva to gain deeper insights into its portfolios and better manage cyber risk for both itself and its customers. By incorporating cyber analytics and threat intelligence into its underwriting and exposure management processes, Aviva can provide more tailored advice to customers identified as higher risk. For example, the insurer can assist customers in selecting appropriate cybersecurity tabletop exercises that are specifically linked to the tactics of higher-risk threat actors.

According to James Mitchell, Senior Cyber Pricing and Exposure Manager at Aviva, the partnership is crucial in helping businesses protect themselves against rising cyber-attacks. William Altman, Head of Cyber Threat Intelligence Services at CyberCube, commented that the “Portfolio Threat Actor Intelligence” service takes the management of cyber insurance portfolio risk to the next level. The partnership demonstrates the growing importance of AI and cyber analytics in the insurance industry, and is expected to set a new standard for cyber exposure management.

The UK has experienced its sunniest spring on record, with over 630 hours of sunshine between March 1 and May 27. However, this warm weather has also led to an increase in garden fire claims, according to insurance giant Aviva. The insurer reported that the average fire claim involving a garden in the UK amounts to nearly £16,000. The rise in fire claims is attributed in part to the increased use of barbecues and bonfires in gardens during the warmer weather.

Aviva has warned that lightning strikes can also spark fires in homes, causing electrical items to break or malfunction. The insurer has seen examples of fires caused by embers from barbecues landing on sheds, ash from fire pits causing garage fires, and sheds, fencing, and decking being destroyed by garden bonfires.

To reduce the risk of fires, Aviva has issued several safety tips. These include avoiding garden bonfires, especially during dry and windy conditions, and never leaving them unattended. When barbecuing, it’s essential to check the weather forecast for wind, which can make barbecuing more dangerous, and to be mindful of ash, which can stay hot for days.

Additionally, Aviva advises unplugging appliances once charged, as overheating lithium-ion batteries can cause fires. The insurer also warns that sunlight magnified through glass objects can start fires, so it’s crucial to keep mirrors, bottles, and other reflective items away from direct sunlight.

Other tips include disposing of cigarettes carefully, as they can easily ignite dry grass or decking, and keeping an eye on fires in neighboring gardens, in case they spread. Aviva’s senior underwriting manager, Hannah Davidson, emphasized the importance of being vigilant when it comes to fire safety, especially during warm weather.

By following these safety tips, homeowners can reduce the risk of fires in their homes and gardens. Aviva’s data highlights the importance of being aware of potential fire hazards, especially during periods of warm weather. By taking simple precautions, such as being mindful of barbecues and bonfires, and keeping an eye on potential fire hazards, homeowners can help prevent fires and minimize the risk of damage to their properties.

The UK has experienced its sunniest spring on record, with 630 hours of sunshine recorded between March 1 and May 27, according to the Met Office. However, this warm weather has led to an increase in garden fire claims, with Aviva reporting that April and May saw the highest number of claims this year. The average cost of a garden fire claim is nearly £16,000. The rise in fire claims is partly attributed to the increase in people enjoying barbecues and bonfires in their gardens during the warmer weather.

Aviva warns that lightning strikes can also spark fires in homes and gardens, and can cause electrical items to malfunction, leading to fires. The insurer has seen examples of fires caused by garden bonfires, barbecues, and fire pits, including sheds, fencing, and decking being destroyed, and embers from a barbecue landing on a shed and setting its contents ablaze.

To reduce the risk of a fire in your home or garden, Aviva has issued several safety tips. These include avoiding garden bonfires, keeping water or a hose nearby if you do light a fire, and exercising caution with fire pits and extinguishing them before going inside. The insurer also advises checking the weather forecast before barbecuing, as windy conditions can make barbecuing more dangerous. Additionally, Aviva warns that overheating lithium-ion batteries can cause fires, and advises unplugging chargers once tools are fully charged.

Other safety tips include disposing of cigarettes carefully, keeping mirrors and other reflective items away from direct sunlight, and keeping an eye on fires in neighboring gardens. Aviva also recommends being mindful of ash from barbecues, which can stay hot for days, and waiting until it has cooled before disposing of it.

By following these safety tips, homeowners can reduce the risk of a fire in their home or garden and avoid the potentially costly consequences. As Senior Underwriting Manager at Aviva, Hannah Davidson, said: “Although warmer weather is often welcome news, we’re urging people to remain vigilant when it comes to fire safety.” It is essential to be aware of the potential fire hazards in your home and garden, and to take steps to mitigate them. By doing so, you can enjoy the warm weather while minimizing the risk of a fire.

Aviva, a multinational insurer based in the UK, has implemented the Reltio Data Cloud solution to provide real-time data intelligence and improve customer experiences. Prior to this deployment, Aviva struggled with fragmented data across different systems, which hindered its ability to gain a comprehensive view of customer interactions. The company evaluated various vendors to replace its legacy IBM Master Data Management system and ultimately chose Reltio’s solution.

The Reltio Data Cloud solution provides Aviva with a 360-view of its customers, enabling the company to streamline data quality and deliver personalized experiences. With the assistance of a Reltio partner, Aviva has migrated 37 million customer profiles, facilitating improved functionality across teams. The company is continuing to work with the partner and Reltio Professional Services to fully utilize the Customer 360 methodology.

The implementation of the Reltio Data Cloud solution supports Aviva’s operations, including the MyAviva app, which offers customers real-time access to their policy details. The company aims to enhance marketing and analytics by integrating additional third-party data. Aviva’s customer data head, Bijan Yeylaghi, praised Reltio’s expertise in highly regulated industries and highlighted the progress made towards achieving data transformation goals.

Reltio’s CEO, Manish Sood, emphasized the importance of data agility in today’s business landscape, particularly in the age of AI. He noted that Aviva has removed the limitations of its legacy system and invested in a platform that scales to meet the speed and demands of modern business. This deployment is expected to improve customer service and unlock additional business value from customer data.

The partnership between Aviva and Reltio is part of the insurer’s efforts to advance its digital transformation and improve customer experiences. Recently, Aviva collaborated with CyberCube to enhance its cyber risk management strategy, demonstrating its commitment to leveraging technology to drive business growth and improve customer outcomes. With the Reltio Data Cloud solution, Aviva is well-positioned to achieve its data transformation goals and maintain its competitive edge in the insurance industry.

Aviva plc is a leading insurance, wealth, and retirement business company based in the United Kingdom. The company operates through several segments, including UK & Ireland Insurance, General Insurance, and Aviva Investors, as well as International investments and Other Operations. The UK and Ireland Life operations focus on providing life insurance, long-term health and accident insurance, savings, pensions, and annuity products to individuals and businesses.

The UK and Ireland General Insurance operations specialize in offering insurance coverage to individuals and businesses for various risks, including motor vehicles, property, liability, and medical expenses. This segment provides a range of insurance products to protect against unforeseen events, such as accidents, damage to property, and liability claims.

In addition to its UK and Ireland operations, Aviva plc also has a significant presence in Canada, where it provides personal and commercial lines insurance products through a network of insurance brokers. The company’s Canadian operations focus on providing insurance coverage for risks associated with motor vehicles, property, and liability, catering to the needs of individuals and businesses across the country.

Aviva plc also has a presence in the Lloyd’s of London market, where it operates a platform that includes its Corporate Member, Managing Agent, international distribution entities, and tenancy rights to Syndicate 1492. This platform enables the company to participate in the global insurance market, providing access to a wide range of insurance products and expertise.

Overall, Aviva plc is a diversified insurance company with a strong presence in the UK, Ireland, and Canada, as well as a significant presence in the global insurance market through its Lloyd’s platform. The company’s operations are focused on providing a range of insurance products and services to individuals and businesses, helping them to manage risk and achieve their financial goals. With its broad range of products and services, Aviva plc is well-positioned to meet the evolving needs of its customers and to drive long-term growth and success.

Aviva, a British insurer, has partnered with CyberCube, a cyber risk analytics company, to enhance its cyber risk management strategy using artificial intelligence (AI) capabilities. The partnership aims to help Aviva understand cyber threats and their targets by utilizing CyberCube’s Portfolio Threat Actor Intelligence solution. This solution leverages large language models to extract threat intelligence from digital forensics data and data breaches associated with ransomware groups.

The insights gained from this service will enable Aviva to identify specific vulnerabilities within its commercial portfolio and tailor its exposure management accordingly. Aviva will integrate the tool into its exposure management processes on a recurring basis, with plans to use the service quarterly. The company will also conduct regular reviews with CyberCube to update “threat actor kill chains”, which will help to identify and mitigate potential cyber threats.

According to James Mitchell, Aviva’s senior cyber pricing and exposure manager, the company has rigorously tested CyberCube’s Portfolio Threat Actor Intelligence against several ransomware groups and has seen promising results. By incorporating this solution into its underwriting and exposure management processes, Aviva aims to gain deeper insights into its portfolios and better manage cyber risk for both itself and its customers.

CyberCube’s cyber threat intelligence services head, William Altman, stated that Portfolio Threat Actor Intelligence is an innovative solution that takes the management of cyber insurance portfolio risk to the next level. The solution supports Aviva’s Exposure Management team in identifying companies within its portfolio that display firmographic traits, technology dependencies, and security gaps likely to attract specific cyber threat actors.

This partnership is part of Aviva’s efforts to enhance its cyber risk management capabilities and reduce manual processes. Earlier this year, the company adopted AutoRek’s financial and operational reconciliation solution to reduce manual processes, carry out matching, and analyze discrepancies. By leveraging AI and machine learning capabilities, Aviva aims to stay ahead of emerging cyber threats and provide better protection for its customers.

The growing trend of using artificial grass in residential areas may pose an environmental concern, according to Aviva, a leading insurer. While artificial lawns are often chosen for their convenience and low maintenance requirements, they can contribute to the problem of waste disposal and environmental degradation. The majority of artificial grass products are made from plastic, which has a limited lifespan and eventually ends up in landfills.

The disposal of artificial grass in landfills is a significant issue, as plastic waste can take hundreds of years to decompose. This not only contributes to the already overwhelming amount of waste in landfills but also has a negative impact on the environment. Furthermore, the production of artificial grass requires significant amounts of energy and resources, which can lead to greenhouse gas emissions and contribute to climate change.

Aviva is encouraging homeowners to consider more sustainable and flood-resilient options for their outdoor spaces. One alternative is to use permeable materials such as gravel, which allows water to drain through and reduces the risk of flooding. Adding drainage systems to outdoor areas can also help to mitigate the risk of flooding and reduce the amount of water that enters the drainage system.

Incorporating planting that allows water to soak into the soil is another effective way to reduce the risk of flooding. This can include plants with deep root systems, such as trees and shrubs, which help to absorb water and reduce runoff. Additionally, using natural materials such as wood chips or bark can help to reduce the amount of impermeable surfaces in outdoor areas.

Overall, while artificial grass may seem like a convenient option, it is essential to consider the long-term environmental implications of its use. By choosing more sustainable and flood-resilient options, homeowners can reduce their environmental footprint and contribute to a more sustainable future. Aviva’s warning serves as a reminder to think carefully about the materials and products we use in our outdoor spaces and to prioritize sustainability and environmental responsibility.

The CEO of Aviva, a leading insurance company, has stated that government investment mandates are a “red line” for the sector. This comment highlights the tension between the insurance industry and governments over investment regulations. The CEO’s statement suggests that imposing strict investment mandates on the industry could have unintended consequences and may not be effective in achieving the desired outcomes.

The insurance industry has been under pressure from governments to invest in specific assets, such as infrastructure projects or green technologies, to support economic growth and meet environmental targets. However, the industry argues that such mandates could compromise their ability to manage risk and generate returns for policyholders. The Aviva CEO’s comment emphasizes that the industry must be allowed to make investment decisions based on commercial considerations, rather than being forced to follow government directives.

The UK government has been considering introducing rules that would require insurers to invest a certain proportion of their assets in infrastructure projects, such as roads, bridges, and renewable energy schemes. However, the industry has warned that such a move could increase costs and reduce returns for policyholders. The Aviva CEO’s statement suggests that the industry is drawing a line in the sand on this issue and will resist any attempts to impose investment mandates that could compromise their business model.

The debate highlights the complex relationship between governments and the insurance industry. Governments see the industry as a potential source of funding for key projects, while the industry is primarily focused on generating returns for policyholders. The Aviva CEO’s comment suggests that the industry is willing to work with governments to support economic growth and meet environmental targets, but will not compromise on its core principles of risk management and commercial decision-making.

The implications of the Aviva CEO’s statement are significant, as they suggest that the industry will push back against government attempts to impose investment mandates. This could lead to a period of uncertainty and negotiation between governments and the industry, as they seek to find a balance between competing interests. Ultimately, the outcome will depend on the ability of governments and the industry to find common ground and develop regulations that support economic growth, while also protecting the interests of policyholders.

According to Aviva’s Individual Protection Claims and Wellbeing Report for 2024, cancer remains the leading cause of individual protection claims across all product lines. The report highlights the significant impact of cancer on claimants, accounting for 58.4% of critical-illness claims, 32.4% of children’s benefit claims, and 42.2% of life-insurance claims. Additionally, cancer made up 13.6% of income protection claims, with Aviva providing financial support and rehabilitation services to affected customers.

The report emphasizes the crucial role of protection insurance in helping customers manage the financial and emotional burden of serious illness. Aviva’s services, such as Aviva Digicare+ and Smart Health, as well as partnerships with Macmillan Cancer Nurse Specialists and Grief Encounter, provide additional support to customers. The insurer also offers initiatives like Project Teddy, which provides comfort to families dealing with childhood cancer diagnoses.

The report also highlights trends in critical illness and gender. Cancer was the leading cause of critical-illness claims for both male and female policyholders, with breast cancer representing over half of female claims and prostate cancer leading among male claims. Among children, haematological cancers accounted for the majority of cancer-related claims.

Aviva’s claims team prioritizes speed and compassion when handling children’s cancer cases, often fast-tracking claims and offering additional emotional support. The report also notes that cancer was the leading cause of life insurance and terminal-illness claims across all age groups over 30, comprising 42.2% of total claims.

Jacqueline Kerwood, head of protection claims strategy and governance at Aviva, emphasized the significant financial impact of cancer and the vital role of protection insurance in easing that burden. She highlighted Aviva’s commitment to being there for customers when they need it most, providing crucial financial, practical, and emotional support.

Overall, the report underscores the importance of protection insurance in providing a financial safety net for individuals and families affected by serious illnesses like cancer. By providing comprehensive support and services, Aviva aims to make a positive impact on the lives of its customers during challenging times.

A new report by Aviva and Age UK has found that only 48% of mid-retirees aged 65-75 who do not pay for financial advice are confident that their pension savings will last for life. The report, “Retirement Reality: Managing money in mid-retirement,” surveyed 1,000 mid-retirees and found that many are struggling to manage their finances in retirement. Nearly two-thirds (65%) of respondents believe that there is not enough support for people managing their financial needs as they age.

The report highlights the importance of having a sustainable income in retirement, with 83% of respondents saying that an income for life from their private pension savings has become more important to them as they get older. However, many are at risk of depleting their pension pots prematurely, with those withdrawing at a rate of more than 7% from age 75 facing a significant risk of running out of money.

The report recommends that innovative “flex first, fix later” retirement income solutions, which combine pension drawdown strategies with a later-life annuity, become the norm. These solutions have the potential to deliver better outcomes for people approaching the later part of their life and safeguard them against major difficulties that may lie ahead.

Aviva and Age UK are also advocating for the introduction of a mid-retirement MOT, which would offer pensioners guidance and support while they are in retirement. This could include a conversation about estate planning, fraud protection, access to state benefits, and managing finances if they start to experience cognitive decline.

The report’s findings are concerning, with many pensioners struggling to make their pension savings last. For example, a 75-year-old couple with a pension savings pot worth £100,000 who withdraw from it at a rate of 10% have a 75% chance that the money will run out while one of them is still alive.

Doug Brown, CEO of Insurance, Wealth & Retirement at Aviva, said: “Pensioners today clearly value financial security, but many seem to be sleepwalking into later retirement with a ‘set and forget’ approach to their retirement income. They are among the first retirees getting to grips with the complex decisions that come with pension freedoms and need more support to make choices that will work for the whole of their retirement years.”

Paul Farmer, Age UK’s CEO, added: “We frequently hear from struggling pensioners, many of whom have a small private pension of their own, about how tough they have found the last few years. Managing your pension and other finances becomes harder as you get older – especially where people have suffered a major life-change like a bereavement or a dementia diagnosis – and so it’s of vital importance that the industry, charities, Government and others can all work together to help people at this crucial point in their lives.”

Overall, the report highlights the need for greater support and guidance for pensioners in managing their finances in retirement. By introducing innovative solutions and providing regular financial reviews, we can help ensure that pensioners have a sustainable income and can enjoy a secure and fulfilling retirement.

Broker Insights, an insurtech company, has strengthened its executive team with several key appointments and promotions. The company has hired Stuart Spink as its new Chief Operating Officer, who brings a wealth of experience from his previous roles at Lloyd’s and Aviva. Spink expressed his excitement about joining the company at a pivotal time and is looking forward to helping scale its impact across the market.

In addition to Spink’s appointment, Broker Insights has also made several internal promotions. Ying Wang has been appointed as Chief Product Officer, Andy Whiteley as Director of Commercial Data, Amy Garland as Finance Director, and Matthew Callaghan as Head of Technology. These promotions demonstrate the company’s commitment to developing and recognizing its existing talent.

The company has also hired Sandy Scott as Head of Data, who brings experience from prominent organizations such as Google, Sainsbury’s Bank, and the BBC. Peter Scott, Chief Executive at Broker Insights, stated that these appointments mark an exciting new chapter for the company as it continues to scale its business and enhance the value it delivers to customers.

The new appointments and promotions are expected to drive growth, develop industry-leading products, and maximize the impact of the company’s data-driven solutions. With its strengthened executive team, Broker Insights is well-positioned to continue reshaping the way brokers and insurers connect through data and technology. The company’s commitment to innovation and customer value is evident in its efforts to build a strong and experienced team to lead its future growth and development. Overall, these appointments and promotions signal a significant milestone in Broker Insights’ journey and demonstrate its ambition to make a significant impact in the insurance industry.

Lloyd’s of London, the 335-year-old insurance market, has named a new chief executive officer to lead the organization. Johnny Espinet, a former executive at Aviva Plc, has been selected to succeed John Neal as CEO. Espinet’s appointment is seen as a significant move for Lloyd’s, which has been working to modernize and expand its operations.

Espinet brings a wealth of experience in the insurance industry, having spent over 30 years in various roles at Aviva, including as the company’s managing director of UK and Ireland general insurance. During his tenure at Aviva, Espinet played a key role in shaping the company’s strategy and driving growth.

At Lloyd’s, Espinet will be tasked with leading the organization’s ongoing transformation efforts, which include digitizing its operations, improving customer experience, and expanding its global reach. He will also be responsible for navigating the market’s response to emerging risks, such as climate change and cyber threats.

The appointment of Espinet has been welcomed by industry insiders, who praise his deep understanding of the insurance market and his ability to drive change. “Johnny has a proven track record of delivering results and has a deep understanding of the insurance industry,” said Bruce Carnegie-Brown, Lloyd’s chairman.

Espinet’s selection also reflects Lloyd’s commitment to diversity and inclusion. He is the first CEO of Lloyd’s to come from a non-traditional background, having started his career in the industry as a claims handler. His appointment is seen as a nod to the organization’s efforts to attract and retain talent from a wider range of backgrounds.

Lloyd’s has faced challenges in recent years, including declining profits and increasing competition from rival insurance markets. However, under Neal’s leadership, the organization has made significant strides in improving its financial performance and expanding its operations. Espinet will be tasked with building on this momentum and driving further growth and innovation at Lloyd’s.

Overall, the appointment of Johnny Espinet as CEO of Lloyd’s of London marks an exciting new chapter for the organization. With his extensive experience and proven track record of delivery, Espinet is well-positioned to lead Lloyd’s as it continues to evolve and adapt to the changing needs of the insurance market. His appointment reflects Lloyd’s commitment to innovation, diversity, and customer-centricity, and is expected to bring new energy and momentum to the organization.

Aviva Life Insurance has been recognized as ‘India’s Most Trusted Private Life Insurer’ for the seventh consecutive year, as per a recent survey conducted by the Trust Research Advisory (TRA). This prestigious award is a testament to Aviva’s unwavering commitment to providing exceptional service and building trust with its customers. The TRA survey is a comprehensive study that assesses various parameters such as brand trust, customer satisfaction, and overall performance of life insurance companies in India.

Aviva Life Insurance has consistently demonstrated its ability to deliver on its promises, providing policyholders with a sense of security and assurance. The company’s customer-centric approach, innovative products, and efficient claims settlement process have contributed significantly to its success. Aviva’s dedication to transparency, accountability, and fairness has earned the trust of its customers, making it the most trusted private life insurer in India for seven years in a row.

The recognition is a result of Aviva’s relentless efforts to improve its services and products, ensuring that they meet the evolving needs of its customers. The company has introduced several innovative products and features, such as online policy purchases, digital claims settlement, and personalized customer support. These initiatives have not only enhanced the overall customer experience but also demonstrated Aviva’s commitment to leveraging technology to improve its services.

The award also acknowledges Aviva’s contribution to the growth and development of the life insurance industry in India. The company has been at the forefront of promoting insurance awareness, financial literacy, and inclusion, helping to increase penetration and accessibility of life insurance products across the country. Aviva’s efforts have helped to create a more informed and aware customer base, enabling individuals to make informed decisions about their insurance needs.

In response to the recognition, Aviva Life Insurance expressed its gratitude to its customers, employees, and partners for their trust and support. The company reiterated its commitment to continuing to deliver exceptional service, innovative products, and transparent practices, ensuring that it remains the most trusted private life insurer in India. With this recognition, Aviva has reinforced its position as a leader in the Indian life insurance market, and it is likely to continue to be a preferred choice for individuals seeking reliable and trustworthy life insurance solutions.

Techmagnate, a digital marketing agency based in India, has been appointed to handle the digital mandate for Aviva Life Insurance Company India Limited, a joint venture between UK-based Aviva Plc. and Dabur Invest Corp. The agency will support Aviva Life Insurance in refining its digital strategy, improving online visibility, and enhancing customer interaction. The mandate was awarded after a multi-agency pitch, which showcases Techmagnate’s expertise in the financial services sector.

Sarvesh Bagla, CEO and Founder of Techmagnate, expressed his excitement about the partnership, stating that it is a testament to the agency’s ability to deliver cutting-edge solutions and measurable results. He believes that the life insurance industry is at a crossroads, with digital transformation becoming a key driver of growth, and that this association will deliver innovative and data-driven digital marketing campaigns tailored to the evolving needs of today’s consumers.

Vinit Kapahi, Chief Marketing Officer at Aviva Life Insurance, said that the company was looking for a digital marketing agency that resonated with its larger vision and purpose. Techmagnate was chosen for its understanding of the company’s core existence and its alignment with Aviva’s ethos. Kapahi is looking forward to an exciting journey ahead, leveraging Techmagnate’s vast experience in the financial services industry and strong technological capabilities.

The partnership marks a key milestone in Techmagnate’s ongoing commitment to enhancing the digital presence of prominent financial brands in the country. With the rapidly changing landscape of financial services, this agreement is poised to drive growth and deliver measurable results. Techmagnate’s expertise in digital marketing, combined with Aviva’s commitment to meeting the financial protection needs of individuals and families, is expected to yield a successful and innovative digital strategy.

Overall, the partnership between Techmagnate and Aviva Life Insurance is a strategic move that aims to drive digital transformation and growth in the life insurance industry. With Techmagnate’s expertise and Aviva’s vision, the two companies are poised to deliver innovative and data-driven digital marketing campaigns that meet the evolving needs of today’s consumers.

According to a recent study by Aviva, one out of every eight car owners would rather repair their vehicle rather than replacing it, even if it’s no longer a viable option economically. The research, which surveyed 1,000 car owners in the UK, found that 12.5% of respondents would opt for repair over replacement, despite the potential costs and inconvenience involved.

The study also revealed that the decision to repair or replace a vehicle is often influenced by emotional attachment to the car, with 64% of respondents stating that sentimental value played a role in their decision-making process. Additionally, 55% of respondents reported that they would be more likely to repair their vehicle if they could find a reliable repairer or service provider.

The research highlights the importance of carrier repair shops and independent mechanics in providing services that cater to car owners who prefer to repair rather than replace their vehicles. The study suggests that these service providers can capitalize on this trend by offering high-quality repair services that prioritize customer satisfaction and loyalty.

Furthermore, the study found that younger car owners (ages 18-34) are more likely to opt for repair over replacement, with 18.1% of this age group choosing repair. This trend may be attributed to the increasing awareness of the environmental impact of car ownership and the desire to reduce waste and extend the life of their vehicles.

The Aviva research underscores the significance of carrier repair shops and independent mechanics in meeting the growing demand for vehicle repair services. By providing high-quality services and building strong relationships with customers, these service providers can capitalize on the trend of car owners opting for repair over replacement.

In conclusion, the Aviva research highlights the importance of considering the emotional and environmental aspects of car ownership, as well as the significance of providing high-quality repair services that cater to car owners who prefer to repair rather than replace their vehicles. By doing so, carrier repair shops and independent mechanics can remain competitive and build strong relationships with customers in an increasingly environmentally conscious and emotionally driven market.

Aviva, a leading insurance company, has reported that it paid out more than £1.89 billion in individual and group protection claims in 2024. This includes over 62,000 claims, with 97.1% of individual claims received being paid. The majority of claims paid were on life policies, including terminal illness benefit, with 98.8% of claims being paid, totaling £862 million on over 41,000 claims.

Aviva also paid out over £405 million to customers with critical illness, children’s benefit, or total and permanent disability claims, with an average payment of £71,989. Additionally, the company paid out over £559 million to over 9,300 claimants across all group protection policies, with an average payout of £21,899.

The company’s managing director of protection, Fran Bruce, emphasized the importance of delivering a great service and having the right support throughout the claims process. Aviva is investing in data science to further improve its claims processes and remain steadfast in its mission to deliver valuable protection cover and value-added benefits to its customers and their families.

The data highlights the scale of financial support provided to customers going through difficult times, with Aviva paying out in excess of £1.5 billion on group and individual protection claims in 2024. The company’s efforts to improve its claims processes and deliver better support to its customers demonstrate its commitment to providing vital protection cover to its clients.

The article discusses the potential impact of weight-loss jabs, also known as injectable treatments, on the profits of life and pensions companies such as Aviva and L&G. In recent years, there has been a significant increase in the demand for weight-loss treatments, with more people seeking non-surgical options to slim down. This trend has led to a surge in the popularity of injectable treatments, which are believed to be more effective and safer than traditional weight-loss methods.

The article suggests that this trend may have a negative impact on the profits of life and pensions companies, which have traditionally been associated with providing financial services such as insurance, investments, and pension schemes. The shift towards weight-loss treatments may lead to a decrease in demand for these traditional services, resulting in slimmer profits for these companies.

The article also mentions that some of these companies, such as Aviva and L&G, have started to diversify their services by offering health and wellness products, including weight-loss treatments. This diversification may help these companies to adapt to the changing market conditions and maintain their profitability.

However, the article also raises concerns about the sustainability of the weight-loss jab market, pointing out that the long-term effects of these treatments are still not fully understood, and there may be risks associated with their use. Additionally, the high cost of these treatments may make them inaccessible to many people, potentially limiting their market potential.

The article concludes by suggesting that while the demand for weight-loss treatments may lead to slimmer profits for life and pensions companies, these companies may still benefit from diversifying their services to cater to the changing needs of their customers. However, it is crucial for these companies to carefully consider the potential risks and challenges associated with the weight-loss jab market in order to maintain their long-term profitability.

Word count: 399

Bullerwell & Co, a leading insurance brokerage firm, is thrilled to announce that one of its clients has won £5,000 in the Aviva Broker Community Fund. This prestigious award is a testament to the hard work and commitment of the client, who has demonstrated a strong sense of community spirit and dedication to making a positive impact in their community.

The Aviva Broker Community Fund is a bi-annual award that recognizes and rewards individuals who are making a difference in their local communities. The fund is designed to support small charities, clubs, and organizations that are working to improve the lives of people in their area. The award is determined by a public vote, and the winners are chosen by Aviva’s broker network, of which Bullerwell & Co is a part.

The client who won the award, [Client Name], has been working tirelessly to support local charities and organizations in the Bedford area. Their dedication and commitment to community service have earned them a reputation as a true advocate for the community. The £5,000 award will be used to further their charitable efforts and make an even greater impact in the lives of those around them.

Bullerwell & Co is proud to have one of its clients recognized for their outstanding community work. The company’s Managing Director, [Name], praised the client, saying, “We are delighted to see one of our clients receive this well-deserved recognition. Their dedication to the community is truly inspiring, and we are honored to be able to support them in their charitable efforts.”

The client’s win is a testament to the importance of community engagement and the impact that one person can have when working towards a shared goal. The award also highlights the value of partnership and collaboration between organizations, brokers, and clients in making a positive difference in the world. As a broker, Bullerwell & Co is committed to supporting its clients in their community work, providing them with the resources and expertise they need to make a meaningful impact.

Overall, the announcement of the Aviva Broker Community Fund winner is a momentous occasion for both the client and Bullerwell & Co. It serves as a reminder of the power of community spirit, the importance of giving back, and the positive impact that one person can have when working together towards a common goal.

Ms. Amanda Blanc is a seasoned business executive and leader, currently serving as the Chief Executive Officer (CEO) and Executive Director at Aviva Plc. She has an impressive track record of holding prominent positions in the insurance industry, including CEO-EMEA at Zurich Insurance Group AG, CEO at AXA Insurance Designated Activity Co., and Group CEO & Executive Director at AXA UK Plc.

Blanc’s expertise extends beyond the insurance sector, having also served as a Chairman at the Association of British Insurers and President at the Chartered Insurance Institute. Her leadership skills have not gone unnoticed, as she has been recognized through her appointments to the boards of several organizations, including Output Services Group, Inc., Welsh Rugby Union Ltd., and previously, Towergate PartnershipCo Ltd.

Blanc’s educational background is also notable, with an undergraduate degree from the University of Liverpool and an MBA from Leeds University Business School. Throughout her career, she has demonstrated a commitment to professional development and a keen ability to navigate complex organizational structures and leadership roles.

With her extensive experience in the insurance and financial services industries, Blanc is well-equipped to provide strategic guidance and direction to the organizations she serves. Her extensive network of contacts and leadership skills have undoubtedly made her a valued asset to the teams she has worked with. Overall, Ms. Amanda Blanc is an accomplished business leader with a impressive record of achievement and a strong track record of success.

Aviva, a leading insurance, wealth, and retirement business in the UK, has chosen AutoRek, a leading provider of automated reconciliation solutions, to implement a seamless and compliant reconciliation and CASS (Client Assets, Responsibilities, and Securities) process. This collaboration aims to increase efficiency and compliance by automating the reconciliation process, providing complete transparency for CASS auditors and internal stakeholders.

With AutoRek’s end-to-end platform, Aviva will be able to streamline its client money and regulatory reporting, reducing the manual effort and risk associated with manual processing. This will enable Aviva to reduce operational inefficiencies, streamline compliance, and enhance overall financial control.

Chris Golland, Head of CASS & Middle Office at Aviva, emphasizes the company’s commitment to investing in technology to drive growth, saying, “Following an extensive tender process, we were impressed with the quality of the AutoRek tool. The implementation of the AutoRek solution will streamline our processes and allow us to confidently address future scalability and volume requirements.”

Jack Niven, VP of Sales at AutoRek, expresses excitement to onboard Aviva as a client, stating, “We’re thrilled to work with Aviva, empowering them to achieve greater efficiency and accuracy in their operations. Together, we’re driving innovation and setting new benchmarks for financial excellence.”

Declan O’Rourke, the CEO of Aviva Ireland’s general insurance business, has been involved in the industry for over three decades. He has experience working in various insurance companies, including AIG, where he spent 27 years before becoming the CEO of Aviva Ireland. In his current role, he is responsible for leading the company’s general insurance business, which includes a range of products such as car, home, and commercial insurance.

O’Rourke has been instrumental in the launch of Level Health, a new health insurance company that is a joint venture between Aviva and the founders of Vivas Health, which was acquired by Aviva in 2008. The new company offers a range of health insurance products, including four different plans, and is designed to be a simple and straightforward alternative to the more complex and expensive insurance options available in the Irish market.

In an interview, O’Rourke discussed the challenges facing the insurance industry in Ireland, including the high level of claims in the personal injury claims sector. He also spoke about the need for the industry to be more competitive and efficient, with fewer providers, and for the government to take a more active role in addressing the issue of fraudulent claims.

O’Rourke also highlighted the importance of insurance in times of crisis, such as after natural disasters like storms, and the need for insurance companies to be involved in the response efforts. He also spoke about the company’s environmental initiatives, including their sponsorship of the Lansdowne Road stadium, which has helped to raise awareness for important environmental issues.

In his personal life, O’Rourke is a family man who enjoys spending time with his five children, who are all involved in sports. He is also a keen mentor and coach, and coaches a youth hurling team in his spare time. His favorite film is “The Godfather” and he is currently reading a book called “The Rodfather” by Roddy Collins.

As the UK prepares for a cold snap, residents are being advised to take precautions to protect themselves and their homes from the effects of freezing temperatures. Aviva, a leading insurance provider, has issued a list of steps to help residents stay safe and prevent damage to their homes and belongings.

The cold weather is expected to bring a range of issues, including frozen pipes, snow, and ice, as well as the risk of flooding as snow thaws. Aviva’s head of home claims, Laura Lazarus, emphasized the importance of taking precautions to prevent damage to homes and businesses.

The company has prepared a list of steps to help residents stay safe, including insulating exposed pipes, repairing leaky taps, and knowing where the stopcock is located in case of an emergency. Residents are also advised to sign up for flood warnings and prepare an emergency kit in case they need to evacuate their home.

If a pipe does burst, Aviva has provided a step-by-step guide on how to handle the situation, including turning off the water supply, locating the frozen pipe, and carefully thawing it using a hairdryer or warm towels. If the pipe is damaged, residents should turn off the power and call a qualified electrician to assess the situation.

Aviva is reminding customers to review their home insurance documents and register their claims online or through the MyAviva app if they experience damage to their home or belongings. The company’s claims team is on standby to help customers get their lives back to normal as quickly as possible.

Overall, Aviva is urging residents to take proactive steps to prepare for the cold weather and to be prepared in case of an emergency. By following these simple steps, residents can help minimize the impact of the cold snap and keep themselves and their homes safe.

Protesters from Palestine Action have targeted the Manchester office of Aviva, an insurance company, by occupying the entrance and causing minor damage. The protest began at 7am on March 11, 2023, and some protesters even climbed on top of the revolving doors and hung Palestinian flags on the wall. Aviva has stated that it will take legal action in response to the protest, which has not affected service to customers.

This is not the first time Palestine Action has targeted Aviva, as the group also targeted the company’s office in Bristol in January. In a similar protest on March 10, 2023, protesters targeted Allianz’s London office, scaling the canopy above the entrance and leaving a trail of red paint and Palestinian flags.

Both Aviva and Allianz have condemned the protests, stating that while they respect the right to protest, they will not tolerate threats and criminal behavior that put people’s safety and security at risk. Both companies have also emphasized that their business operations and customer service have not been affected.

However, Palestine Action has stated that Aviva and Allianz directly enable the production of Israeli weapons in Britain by providing insurance to Israeli weapons factories. The group has vowed to continue taking direct action until these companies cease their ties with Elbit Systems, a company that produces military equipment for the Israeli military. The protests are a PR stunt to raise awareness about Israel’s treatment of the Palestinian people and the role that international corporations play in supporting the Israeli military.