Duck Creek Technologies, a global provider of intelligent solutions for the property and casualty insurance industry, has been named a co-winner of the 2025 IDC FinTech Real Results Awards in the Insurance Transformation category. The award recognizes Duck Creek’s work with HDFC ERGO General Insurance Company, a leading private sector general insurer in India, in delivering measurable and future-enabling change in the insurance industry.
The IDC FinTech Real Results program honors technology providers that have delivered tangible business outcomes for financial institutions. Duck Creek’s submission was selected from a competitive pool of global entries, with judges citing the project’s quantifiable impact and strategic value to HDFC ERGO’s transformation journey.
HDFC ERGO selected Duck Creek to streamline its core operations, enhance customer engagement, and accelerate product innovation. By leveraging Duck Creek’s SaaS-based platform, HDFC ERGO was able to modernize its policy administration and underwriting, reduce time-to-market for new products, and improve service delivery across digital channels.
The collaboration between Duck Creek and HDFC ERGO has been instrumental in delivering faster services to customers. HDFC ERGO’s President and Chief Technology Officer, Sriram Naganathan, noted that Duck Creek’s technology and expertise enabled the company to achieve real, measurable outcomes that position it for long-term success.
Duck Creek Technologies is a global intelligent solutions provider that enables the insurance industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. The company’s market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand.
HDFC ERGO General Insurance Company Limited is one of the leading private sector general insurance companies in India, offering a complete range of general insurance products including health, motor, home, agriculture, travel, credit, cyber, and personal accident insurance. The company has created a range of innovative products and services using technologies like artificial intelligence, machine learning, and natural processing language.
The award recognizes the measurable impact of Duck Creek’s solutions on HDFC ERGO’s digital transformation journey, and highlights the company’s commitment to helping insurers modernize their operations, deliver exceptional customer experiences, and drive innovation at scale. With this recognition, Duck Creek Technologies has demonstrated its ability to deliver tangible business outcomes for financial institutions, and has reinforced its position as a leading provider of intelligent solutions for the insurance industry.