Star Health and Allied Insurance, a leading health insurance provider in India, has launched a new initiative called ‘Know Your Policy’. This program aims to educate policyholders about the various aspects of their health insurance coverage, making it easier for them to understand and navigate their policies.
The ‘Know Your Policy’ initiative is designed to provide policyholders with a comprehensive and simplified guide to their health insurance coverage. The guide will cover key aspects of the policy, including the sum insured, deductible, co-pay, and pre-existing disease coverage. It will also explain the claims process, including how to file a claim, what documents are required, and how to track the status of a claim.
The initiative is part of Star Health’s efforts to increase transparency and improve customer satisfaction. By providing policyholders with a clear understanding of their coverage, the company hopes to reduce confusion and misunderstandings, and ultimately, improve the overall customer experience.
The ‘Know Your Policy’ guide will be made available to policyholders through various channels, including the company’s website, mobile app, and customer service helpline. Policyholders will be able to access the guide at any time, and it will be regularly updated to reflect any changes to the policy or coverage.
Star Health believes that the ‘Know Your Policy’ initiative will not only benefit policyholders but also help to increase awareness about health insurance in general. By educating policyholders about their coverage, the company hopes to promote a better understanding of the importance of health insurance and the role it plays in protecting individuals and families from financial risk.
The launch of ‘Know Your Policy’ is a significant step forward for Star Health, as it demonstrates the company’s commitment to customer-centricity and transparency. By providing policyholders with a simplified guide to their health insurance coverage, the company is empowering them to make informed decisions about their healthcare and financial well-being.
Overall, the ‘Know Your Policy’ initiative is a positive development for policyholders and the health insurance industry as a whole. It highlights the importance of transparency and customer education in health insurance, and sets a new standard for customer-centricity in the industry.