From Crisis Cover To Daily Care: How Health Insurance Became A Real Life Partner
The insurance industry has undergone a significant transformation, shifting from a reactive model to a proactive one. According to Sanjiv Bajaj, joint chairman and managing director of Bajaj Capital, insurance is no longer something that individuals hope to never use. Instead, it has become a tool that people engage with regularly, not just for...
Consumer commission orders insurance company to pay Rs 15 lakh for accidental death claim.
The District Consumer Commission in Dehradun has ruled in favor of Praveena Sati, a resident of Dehradun, in a case against New India Insurance Co Ltd (NIICL). The case involved the accidental death of Praveena's husband, Sudarshan Sati, who died in a car accident on February 10, 2021, when his car plunged into the Asan Barrage near Vikas Nagar....
UK Environment Secretary welcomes launch of Aviva-led Flood Action Coalition
The FloodAction Coalition, a new cross-sector partnership convened by The Conduit and chaired by Aviva, has been launched to mobilize up to £1 billion of investment in nature-based solutions to protect people, places, and infrastructure from flood and drought in the UK. Flooding is the UK's fastest-growing climate risk, with over 5.7 million...
Aviva’s digital transformation has resulted in reduced customer premiums.
A recent survey by GlobalData found that price or premiums and the speed of response to queries or quotes are key factors for insurance brokers when choosing which insurer to place business with. The 2025 UK Commercial Insurance Broker Survey revealed that 28.4% of respondents selected price or premiums as the most important factor, while 8.8%...
India Post Payments Bank has partnered with Aditya Birla Capital Limited to enhance accessibility to loan products across the country.
India Post Payments
Deadline extended to October 30 – Know how to enrol
The Kerala government's Norka Care scheme, a comprehensive health and accident insurance program for expatriate Keralites, has received an overwhelming response with over 25,000 expatriate families enrolling in the program. As a result, the enrollment deadline has been extended from October 22 to October 30. The scheme, implemented through Norka...
Edelweiss Mutual Fund’s Altiva Hybrid Long-Short SIF mobilises Rs 320 crore
Edelweiss Mutual Fund has successfully closed its first SIF (Segregated Investment Fund) under the Altiva SIF platform, raising approximately Rs 320 crore. The Altiva Hybrid Long-Short Fund, which was launched to provide a tax-efficient investment strategy, has received robust subscription from both individual and corporate investors. The fund...
A smart way to earn ₹20,000 every month for life
The LIC Jeevan Utsav plan, offered by the Life Insurance Corporation of India, is a retirement plan designed to provide lifelong income after a limited premium-paying term. This innovative policy allows individuals to choose a premium payment period of 5 to 16 years, after which they will receive an annual income of 10% of their sum assured for...
FSIB recommends R. Chander for MD’s position in LIC
The Financial Services Institutions Bureau (FSIB) has announced its recommendation for the position of Managing Director at the Life Insurance Corporation of India (LIC). After interacting with five candidates from LIC on September 30, 2025, the Bureau has selected R. Chander for the role. The decision was based on the candidates' performance...
A mountain of transgressions and shattered vows
The article discusses the breach of trust by the Life Insurance Corporation of India (LIC), the country's largest insurer, with its customers. The concept of "uberrima fides" or utmost good faith is a fundamental principle in insurance, which demands complete honesty from both parties. However, LIC has consistently violated this principle by...
LIC Schemes: LIC has introduced two new plans, offering potentially high returns.
The Life Insurance Corporation of India (LIC) has introduced two new insurance products, LIC Jan Suraksha and LIC Bima Lakshmi, which will be available for sale starting October 15. Both schemes are non-linked and non-participating, meaning they are not affected by market fluctuations, ensuring a safe investment. These products cater to different...
Earn a monthly pension of up to ₹44,000.
The Life Insurance Corporation (LIC) of India has introduced the Smart Pension Plan 2025, a retirement planning solution that provides a guaranteed monthly income for life in exchange for a one-time lump sum investment. This non-linked, non-participating annuity plan is available for a minimum investment of ₹1 lakh. The plan's payout structure is...
LIC of India will launch 2 new schemes starting tomorrow, namely LIC’s Jan Suraksha and LIC’s Bima Lakshmi.
The Life Insurance Corporation of India (LIC) is set to launch two new schemes, LIC's Jan Suraksha and LIC's Bima Lakshmi, starting tomorrow. These schemes aim to provide financial security and protection to individuals and their families. Here are the details of the two schemes: LIC's Jan Suraksha LIC's Jan Suraksha is a micro-insurance plan...
LIC clocks 14.6% growth in individual premium for June
The Life Insurance Corporation of India (LIC) has reported a significant increase in individual premiums for the month of June 2025. According to data released by the Life Insurance Council, LIC's individual premiums grew by 14.6% year-on-year, outpacing the 12.12% growth rate of private life insurers. This robust growth is a positive sign for...
Sharp premium drop hits general insurers in August; New India Assurance down 47% MoM
The Indian insurance sector experienced a decline in premium collections in August, with several leading insurers reporting sharp drops on a month-on-month (MoM) basis. In the general insurance segment, New India Assurance saw the steepest decline, with premiums falling 47% MoM to ₹2,197 crore. However, the company attributed this drop to the...
HDFC Ergo and Tata AIG have joined other insurers in reducing distributor commissions.
The Indian government has introduced a significant change in the Goods and Services Tax (GST) on individual health and life insurance premiums, reducing it from 18% to 0% effective September 22, 2025. However, this change also means that insurance companies can no longer claim Input Tax Credit (ITC) on services such as brokerage and commission...
Insurance premium collections rose in August, driven by Bajaj Allianz and New India Assurance.
The Indian general insurance sector experienced modest year-on-year growth in premium collections for August, according to data from the General Insurance Council. However, several major players reported significant sequential declines in premiums compared to July. ICICI Lombard General Insurance saw a 2.1% year-on-year increase in gross direct...
A consumer panel in Chandigarh has ordered an insurance company to pay Rs 25 lakh to a policyholder for unjustly denying a claim.
The District Consumer Disputes Redressal Commission-I in Chandigarh has ordered Star Health and Allied Insurance Company to pay Rs 25 lakh to the heirs of a deceased policyholder, Sarita Dutta alias Sarita Sharma, whose medical claim was wrongly repudiated. The policyholder had purchased a health insurance policy from Star Health in 2018 for a...
India: Cashless hospital services resume through AHPI and Star Health partnership, as reported by Asia Insurance Review.
A recent dispute between hospitals and insurance providers in India has been resolved, with cashless hospital services set to resume from October 10. The dispute, which had been ongoing, had left many patients without access to cashless medical treatment. The Association of Healthcare Providers (India), or AHPI, which represents hospitals, had...
Tata AIG has joined Star Health and Niva Bupa in discontinuing cashless claim settlement at Max Hospitals.
Tata AIG General Insurance has suspended its cashless settlement arrangement with Max Hospitals, effective September 10, 2025. This move comes after a dispute over tariffs, with Tata AIG seeking further rate cuts and Max Healthcare refusing to comply. The hospital chain had signed a two-year tariff agreement with Tata AIG, but the insurer...
Insured, yet unprotected.
The Indian government's decision to reduce GST on insurance premiums to zero percent is a relief for millions, but it only scratches the surface of a deeper crisis in the insurance sector. According to the Council of Insurance Ombudsman's 2023-24 annual report, the top three firms with the most complaints are Star Health, CARE Health Insurance,...
UK Environment Secretary welcomes launch of Aviva-led Flood Action Coalition
The FloodAction Coalition, a new cross-sector partnership convened by The Conduit and chaired by Aviva, has been launched to mobilize up to £1 billion of investment in nature-based solutions to protect people, places, and infrastructure from flood and drought in the UK. Flooding is the UK's fastest-growing climate risk, with over 5.7 million...
Aviva’s digital transformation has resulted in reduced customer premiums.
A recent survey by GlobalData found that price or premiums and the speed of response to queries or quotes are key factors for insurance brokers when choosing which insurer to place business with. The 2025 UK Commercial Insurance Broker Survey revealed that 28.4% of respondents selected price or premiums as the most important factor, while 8.8%...
Aviva is set to launch an AI tool designed to streamline life insurance applications, leveraging artificial intelligence to enhance the efficiency and accuracy of the application process.
On November 18, 2025, Aviva announced the upcoming launch of an artificial intelligence (AI) tool designed to accelerate the underwriting process for life insurance applications. This tool is being touted as an industry-first, indicating that Aviva is taking a pioneering step in leveraging AI technology to enhance the efficiency of its...
Aviva to replace AGPOL quote platform for group protection
Aviva, a leading insurance provider, has introduced a new digital platform called Aviva Fusion for its group protection business. This platform is designed to streamline the quoting process for schemes with 3 to 250 employees, making it more efficient and user-friendly for advisers. The new platform builds upon the recent enhancements made to the...
Aviva, Kingfisher Insurance, Tokio Marine Kiln, and the IFB have made insurance moves.
Scott Clayton, a prominent figure in the insurance industry, has been appointed as the new chair of the Insurance Fraud Bureau (IFB), effective January 1, 2026. Clayton currently serves as the head of claims fraud at Zurich, a leading insurance company. He will be taking over the reins from Karl Helgesen, who is from Intact Insurance and has been...
Aviva’s Advice Report reveals an increase in perceptions of advice and the value it can bring.
A recent study by Aviva has shown that despite a decrease in the overall take-up of financial advice, from 13% to 11% over the past four years, engagement with advice has increased across all consumers. The "Appetite for Advice" index, which measures perceptions of advice and its value, has risen from 24 in 2021 to 30 in 2025. This increase is...
Howden to acquire Aviva-backed Scottish insurance scheme following review
Howden, a UK-based insurance broker, has agreed to acquire the insurance services of the Church of Scotland, known as Church of Scotland Insurance Services (Cosis). The acquisition follows a strategic review by the Church of Scotland to step away from direct involvement in insurance provision. Cosis has historically arranged insurance cover for...
From Crisis Cover To Daily Care: How Health Insurance Became A Real Life Partner
The insurance industry has undergone a significant transformation, shifting from a reactive model to a proactive one. According to Sanjiv Bajaj, joint chairman and managing director of Bajaj Capital, insurance is no longer something that individuals hope to never use. Instead, it has become a tool that people engage with regularly, not just for...
Jammu and Kashmir government constitutes UT-Level Insurance Committee to enhance insurance coverage
The Government of Jammu and Kashmir has established a Union Territory Level Insurance Committee (UTLIC) to oversee the implementation of the UT Insurance Plan. This committee aims to increase insurance awareness and penetration throughout the Union Territory. The decision was formalized through a government order issued by the General...
A tug-of-war is brewing over cashless health insurance, posing a potential threat to policy holders.
A recent standoff between hospitals and health insurance providers in India has raised concerns among policy-holders about the availability of cashless health insurance services. The Association of Healthcare Providers of India (AHPI) had advised its member hospitals to suspend cashless services provided by Bajaj Allianz, citing issues such as...
CRED has expanded its insurance network by partnering with Bajaj Allianz, Tata AIG, and United India on its garage platform.
CRED, a fintech company, has expanded its motor insurance offerings on its CRED Garage platform by partnering with three new insurance providers: Bajaj Allianz General Insurance, Tata AIG, and United India Insurance. This brings the total number of insurance providers on the platform to seven, including existing partners ACKO, ICICI Lombard,...
Insurance premium collections rose in August, driven by Bajaj Allianz and New India Assurance.
The Indian general insurance sector experienced modest year-on-year growth in premium collections for August, according to data from the General Insurance Council. However, several major players reported significant sequential declines in premiums compared to July. ICICI Lombard General Insurance saw a 2.1% year-on-year increase in gross direct...
AHPI revokes suspension of cashless services for Bajaj Allianz policyholders
The Academy of Hospital Administration (AHA) and the Insurance Provider, Bajaj Allianz, have come to a resolution regarding the suspension of cashless services for Bajaj Allianz policyholders. Recently, the AHA had revoked the suspension, allowing policyholders to once again avail of cashless services at empaneled hospitals. The suspension was...
Bajaj and Allianz have parted ways, marking a fierce battle for control in the Indian insurance market, as reported by Bloomberg.com.
The Indian insurance market has witnessed a significant development with the split between Bajaj Finserv and Allianz, marking a fierce control battle in the industry. Bajaj Finserv, a prominent financial services company in India, and Allianz, a global insurance giant, had a long-standing partnership in the Indian insurance market through their...
India Post Payments Bank has partnered with Aditya Birla Capital Limited to enhance accessibility to loan products across the country.
India Post Payments
Aditya Birla Capital has achieved a milestone by becoming the first entity to integrate its financial services on the Open Network for Digital Commerce (ONDC) platform.
Aditya Birla Capital has become the first financial services company to integrate lending, insurance, and investments on the Open Network for Digital Commerce (ONDC). ONDC is a government initiative that aims to create an open and interoperable e-commerce network, promoting inclusivity and competition in digital commerce. By offering these...
Aditya Birla Sun Life Insurance introduces the Super Term Plan, offering a comprehensive protection package that includes life, health, and income protection features.
Aditya Birla Sun Life Insurance Company (ABSLI) has introduced a new term insurance policy called the Super Term Plan, which offers a comprehensive solution for customers seeking life cover, income protection, and health support. The plan provides three flexible coverage options: Level Cover, Increasing Cover, and Level Cover with Return of...
Aditya Birla Capital Wins 6 Metals at e4m NEONS OOH Awards 2025
Aditya Birla Capital, a leading financial services company, has won six metals at the e4m NEONS OOH Awards 2025 for its three standout campaigns: "Aap Boodhe Hoke Kya Banoge?", "Activ One – ABHI Karo", and "India, Ab Hadh Kar De". These campaigns were recognized for their impact and effectiveness in reaching their target audiences. The "Aap...
Aditya Birla Health Insurance has appointed Swati Kulkarni as its new Head of Health Management.
Aditya Birla Health Insurance Company Limited has appointed Swati Kulkarni as its new Head of Health Management. Kulkarni brings over 20 years of experience in entrepreneurship and corporate leadership to the role, having previously co-founded and served as CEO of Elda Health, a company specializing in women's health and wellness. Her background...
The Consumer Disputes Redressal Forum has directed an insurance company to pay compensation to a policyholder for wrongfully denying an accident claim.
The Ernakulam district consumer disputes redressal commission in Kochi has ordered Aditya Birla Health Insurance Company to compensate a policyholder, Joy Paulose, for wrongfully denying a legitimate claim for accident treatment expenses. The insurance company had cited 'non-disclosure of pre-existing conditions' as the reason for denying the...
Insurers may pass on the best benefits to customers following GST cuts, according to Edme Insurance Brokers’ COO.
Edme Insurance Brokers Ltd., formerly Aditya Birla Insurance Brokers Ltd., is working closely with insurers to determine the pricing of products following the GST Council's decision to reduce the GST on individual life and health insurance policies from 18% to 0%. According to Gaurav Gupta, Chief Operating Officer of Edme Insurance Brokers Ltd,...
HDFC Ergo and Tata AIG have joined other insurers in reducing distributor commissions.
The Indian government has introduced a significant change in the Goods and Services Tax (GST) on individual health and life insurance premiums, reducing it from 18% to 0% effective September 22, 2025. However, this change also means that insurance companies can no longer claim Input Tax Credit (ITC) on services such as brokerage and commission...
Duck Creek Technologies has been awarded the IDC FinTech Real Results Award for its work in insurance transformation.
Duck Creek Technologies, a global provider of intelligent solutions for the property and casualty insurance industry, has been named a co-winner of the 2025 IDC FinTech Real Results Awards in the Insurance Transformation category. The award recognizes Duck Creek's work with HDFC ERGO General Insurance Company, a leading private sector general...
A health insurance company has been fined Rs 30,000 for wrongly rejecting a medical claim. The insurer has also been ordered to pay Rs 2 lakh to the claimant, along with interest.
The District Consumer Disputes Redressal Commission in Mohali has ruled in favor of a policyholder, Kuldeep Singh Sandhu, who was wrongfully denied a mediclaim by HDFC ERGO Health Insurance Ltd. Sandhu had purchased a group mediclaim policy through Canara Bank, which covered both him and his wife for a sum insured of Rs 5 lakh. In March 2020,...
HDFC ERGO has partnered with Consumr.ai to enhance its customer intelligence capabilities.
Consumr.ai, a leading customer intelligence platform in India, has been selected by HDFC ERGO to pilot a proof-of-concept (POC) aimed at transforming the insurance customer journey. The POC will utilize Consumr.ai's proprietary AI Twins technology, which creates virtual representations of consumer cohorts based on real behavioral data. This...
HDFC ERGO General Insurance Wins Duck Creek Standard of Excellence Customer Award at Formation ’25
Duck Creek Technologies, a global intelligent solutions provider, has announced HDFC ERGO General Insurance Company Limited as a 2025 Standard of Excellence Customer Award winner. HDFC ERGO, India's leading private sector general insurer, has been recognized for its digital transformation and innovation in the insurance industry. The company has...
Posterscope India brings HDFC ERGO to the heart of Mumbai’s daily commute
HDFC ERGO General Insurance has launched an innovative Out-of-Home (OOH) campaign in collaboration with Posterscope India, aiming to integrate the brand into the daily routines of Mumbai commuters. The campaign transforms everyday travel stops into reminders of security, trust, and presence, connecting with people at moments that matter most. The...
HDFC ERGO marketing head Shilpa Desai joins Adfactors
Adfactors PR, a leading public relations firm, has announced the appointment of Shilpa Desai as Senior Vice-President of Digital and Innovation for its Banking, Financial Services, and Insurance (BFSI) and Capital Markets practices. This strategic move aims to strengthen the firm's market-leading position in these sectors. Shilpa will work...
Sharp premium drop hits general insurers in August; New India Assurance down 47% MoM
The Indian insurance sector experienced a decline in premium collections in August, with several leading insurers reporting sharp drops on a month-on-month (MoM) basis. In the general insurance segment, New India Assurance saw the steepest decline, with premiums falling 47% MoM to ₹2,197 crore. However, the company attributed this drop to the...
HDFC Ergo and Tata AIG have joined other insurers in reducing distributor commissions.
The Indian government has introduced a significant change in the Goods and Services Tax (GST) on individual health and life insurance premiums, reducing it from 18% to 0% effective September 22, 2025. However, this change also means that insurance companies can no longer claim Input Tax Credit (ITC) on services such as brokerage and commission...
CRED has expanded its insurance network by partnering with Bajaj Allianz, Tata AIG, and United India on its garage platform.
CRED, a fintech company, has expanded its motor insurance offerings on its CRED Garage platform by partnering with three new insurance providers: Bajaj Allianz General Insurance, Tata AIG, and United India Insurance. This brings the total number of insurance providers on the platform to seven, including existing partners ACKO, ICICI Lombard,...
Insurance premium collections rose in August, driven by Bajaj Allianz and New India Assurance.
The Indian general insurance sector experienced modest year-on-year growth in premium collections for August, according to data from the General Insurance Council. However, several major players reported significant sequential declines in premiums compared to July. ICICI Lombard General Insurance saw a 2.1% year-on-year increase in gross direct...
Top insurance companies have successfully leveraged technology to revolutionize their approach to customer service, setting a new standard for the industry.
SBI General Insurance has emerged as the top performer in the motor insurance category. The company, which has partnered with 21 original equipment manufacturers (OEMs) for motor insurance, reported a moderate increase in the segment in the financial year 2024. Notably, it settled 2,70,716 motor own damage claims, with over 7,148 claims for...
ICICI Lombard appoints Parag Lokhande to lead AI, data science, and startup strategy
ICICI Lombard has appointed Parag Lokhande as the Head of Data Science, AI, and Startup Initiatives. This move signifies the company's push towards AI-led innovation and collaboration with startups. Lokhande will be responsible for developing advanced machine learning solutions and engaging with emerging ventures to future-proof the insurer's...
ICICI Lombard has completed a cross-region disaster recovery (DR) upgrade using Amazon Web Services (AWS).
ICICI Lombard, in partnership with Amazon Web Services (AWS), has successfully completed a cross-region disaster recovery (DR) upgrade. The upgrade involved relocating the company's secondary setup from Mumbai to Hyderabad, enabling continued access to critical applications during disruptions. The new system features automated failover and...