Himalaya Wellness, a leading Indian brand in the personal care and wellness industry, has partnered with Unicommerce, a prominent e-commerce enablement SaaS platform, to streamline its online operations and drive omnichannel growth. The partnership aims to enhance the customer shopping experience across both online and offline platforms, with faster deliveries and improved inventory management.
Himalaya Wellness has a legacy of trust, quality, and innovation, with a wide range of products in personal care, baby care, and wellness. To support its growing digital ambitions, the company has deployed Unicommerce’s Uniware platform, which integrates multi-channel order, warehouse, and omnichannel retail management systems. This integration will enable the automation of order processing across multiple touchpoints, including online marketplaces and over 150 physical stores across India.
Unicommerce’s platform offers extensive integrations across marketplaces, brand webstores, logistics service providers, ERPs, PoS solutions, and accounting systems, allowing organizations to manage their entire e-commerce stack with ease. By adopting this unified ecosystem, Himalaya Wellness will gain end-to-end visibility and control over its operations, ensuring a seamless and consistent experience across all touchpoints.
Renu Reddy K, Senior Manager of Consumer Experience & Engagement at Himalaya Wellness, stated that the company has shifted its approach from traditional to digital-first, focusing on evolving with consumer expectations in the digital era. The partnership with Unicommerce will equip the company with the necessary tools, visibility, and control to streamline operations and provide a better customer experience.
Kapil Makhija, MD & CEO of Unicommerce, expressed excitement about the partnership, highlighting Unicommerce’s role in empowering brands to achieve omnichannel growth. The collaboration will support Himalaya Wellness in its digital growth journey, providing a unified e-commerce platform to adapt to evolving market demands and elevate customer experiences. With this partnership, Himalaya Wellness is poised to strengthen its position in the Indian market and provide a seamless shopping experience to its customers across online and offline channels.