Shweta K Anand, Head-Operations & Services at Edelweiss Tokio Life Insurance, says while automation and AI can handle smaller decisions efficiently, there is still a critical role for human judgment in situations involving complex or nuanced issues. AI can be used to establish rules and guidelines, but the element of human judgment remains indispensable. Machine learning plays a crucial role in reducing the burden on…
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You need AI when there is human involvement: Shweta K Anand, Edelweiss Tokio Life Insurance
