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The country’s largest lender, the State Bank of India, on April 26 partnered with HCLSoftware, the software business unit of HCLTech, for the bank’s digital transformation.
“As part of the five-year agreement, HCLSoftware will deploy the HCL Unica platform to enable SBI to digitally transform its customer interaction framework and provide hyper-personalized communication across the bank’s diverse digital marketing channels, while adhering to the Digital Personal Data Protection Act (DPDPA) and other stringent…
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