-By Ashwani Mishra, ETCIO.com Lakshmi, the country’s first banking robot is helping City Union Bank transition towards a new self-service era. A few years ago, use of robots may have seemed to be many years away from reality, but it now appears that we are reaching a tipping point in human-robot collaboration. Meet Lakshmi, the two-foot robot that is pushing the Kumbakonam-based City Union Bank (CUB) towards a new self-service era. CUB Lakshmi, as it is fondly called in the bank, speaks English, can gesture and engage in conversations. It can interact on more than 125 subjects with customers, and can answer queries around interest rates on loans, checking the account balance and more….
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Source: https://cio.economictimes.indiatimes.com/dobig/news/detail/1246