A recent Air India Express flight from Kolkata to Agartala on July 4, 2025, was aborted during takeoff due to a brake sensor issue, leaving passengers alarmed and confused. The captain announced that one of the brake sensors was reading an unusually high temperature of 230°C, while the others read a normal 40°C, and reassured passengers that it was a minor problem that would be fixed in 25 minutes. However, passengers were stuck in the aircraft for nearly two hours with limited information, and the lack of transparency from the crew did little to reassure them.
As panic began to set in, many passengers asked to deboard, but were repeatedly told that the issue was minor. The situation became even more mysterious when passengers noticed that the aircraft lacked standard Air India Express branding and was completely painted red, which is not typical for the airline’s fleet. Additionally, some cabin crew members were seen wearing ID cards that said “Indo Thai” instead of Air India Express, raising serious concerns about fleet transparency, subcontracted operations, and safety standards.
The incident raises questions about whether Air India Express is leasing aircraft from lesser-known operators without informing passengers, and whether safety standards are being compromised in the process. Passengers deserve clear answers and better communication when they are made to sit through lengthy delays. The airline’s handling of the situation has sparked concern and frustration among passengers, who were already anxious about the safety of the flight.
The airline’s lack of transparency and communication has led to speculation and rumors about the true nature of the aircraft and crew operating the flight. The fact that the aircraft was not branded with Air India Express’s standard livery and that some crew members were wearing ID cards from a different company has raised suspicions about the airline’s operations. The incident has highlighted the need for airlines to be more transparent and communicative with their passengers, particularly in situations where safety concerns are raised. Ultimately, passengers have the right to know about the aircraft and crew operating their flight, and to be informed about any issues that may affect their safety.