India’s Leading Airline IndiGo, a subsidiary of InterGlobe Aviation Ltd., is India’s largest airline, boasting the largest fleet and carrying the most passengers domestically. With a commanding 63.6% market share in November 2024, IndiGo also ranks among the world’s largest airlines by passenger volume, exceeding 100 million travelers in 2023. Founded in 2006 by Rahul Bhatia and Rakesh Gangwal, IndiGo commenced operations in August 2006 with a fleet of Airbus A320s. The airline’s rapid growth propelled it to the top of the Indian aviation market in 2012. Operates over 2,000 daily flights connecting 126 destinations (89 domestic, 37 international). Hub: Indira Gandhi International Airport, Delhi. Became a publicly traded company in November 2015. Ranked 15th globally for punctuality in 2022 by OAG. Initial order for 100 Airbus A320s in 2005. Rapid expansion led to concerns regarding safety in 2011. Significant order for 180 Airbus A320s in 2011. Received approval for international flights in 2011.

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SpiceJet sets its sights on global flights with wide-body aircraft, planning to expand its long-haul operations.

SpiceJet, a low-cost airline, may explore acquiring widebody aircraft for long-haul operations in the future, according to its CEO Ajay Singh. Singh emphasized that the airline will need to consider widebody aircraft to meet the growing demand in India. He also mentioned that they are currently in discussions with major manufacturers to look at potential orders for widebody aircraft. This comes after other Indian carriers, such as Air India and IndiGo, have placed large orders for widebody aircraft in recent years.

Singh highlighted that SpiceJet has experience with long-haul operations during the Covid-19 pandemic, where they wet-leased widebodies for repatriation and charter flights. However, the airline is currently focused on stabilizing its operations and resolving its debt issues, which include several rounds of fundraising in 2024.

The return of SpiceJet’s Boeing 737 Max 8 aircraft is crucial to the airline, as it allows them to operate to high-demand markets like Jeddah and Riyadh in Saudi Arabia without restrictions. By April, the airline expects to have four more Max 8s back in service, which will help them to rebuild their capacity and profitability. While there is no definitive timeline for SpiceJet’s entry into the widebody market, Singh suggests that it may be a focus for the airline in the future once they have stabilized their operations.

A senior citizen suffered an unfortunate tumble while disembarking from an IndiGo flight, prompting her distraught daughter to criticize the ‘heartless’ cabin crew for failing to provide adequate assistance.

A passenger, Subha Gowrishankar, has taken IndiGo airlines to task for allegedly treating her elderly mother poorly after she tripped and fell while deboarding a flight at Lucknow airport. The incident occurred when Subha, her mother, and her cousin were returning to Lucknow from Chennai. The mother, a senior citizen, was reported to have been allocated a seat in the first row and was deboarding when she fell on the airstairway. Despite being in pain and unable to move, the cabin crew failed to offer any assistance, instead instructing her to make way for other passengers. It took a fellow passenger, who was also a differently-abled person, to assist her mother in getting medical help, which ultimately led to a hip replacement surgery. Subha has expressed her outrage on LinkedIn, criticizing the cabin crew’s “lethargic, cold attitude” and “inhumane treatment” of her elderly mother. She has demanded a prompt and detailed response from the airline’s senior management to ensure that no other senior citizen has to go through the same experience in the future.

IndiGo and Air India revamp their reward schemes, but still trail behind other carriers in terms of loyalty programme effectiveness.

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Budget airline IndiGo and Tata Group-owned Air India Group have reported significant growth in their loyalty programs. IndiGo’s BluChip program has reached one million members, while Air India’s Maharaja Club has seen a threefold increase to around 10 million members since its merger with Vistara. The rise in loyalty program enrollment is attributed to the growing demand for air travel in India, with the country’s aviation market expected to grow 7-10% in the upcoming fiscal year.

Loyalty programs, also known as frequent flyer programs (FFPs), offer rewards such as seat upgrades, lounge access, and free flights. Airlines globally offer FFPs to retain and grow their passenger base. India’s airlines, however, lag behind their international peers in terms of FFP benefits and revenue generation.

Despite this, both Air India and IndiGo are scaling up their loyalty programs to increase passenger loyalty and drive revenue growth. Air India’s Maharaja Club offers points that can be redeemed with its 24 Star Alliance partners, while IndiGo’s BluChip points can only be used on IndiGo flights. The two airlines are also exploring co-brand credit cards and loyalty program mergers to increase their offerings and reach.

The growth of loyalty programs is attributed to the increasing popularity of flying in India, with 161.3 million passengers flying in 2024. However, the high taxes on aviation turbine fuel, which account for 30-40% of an airline’s cost, make it challenging for airlines to make profit. Nevertheless, experts believe that loyalty programs can be a significant source of revenue for Indian airlines, with a potential increase of 30-40 million members in the next three to five years.

Turkish Technic and IndiGo Amplify Cooperation for Airbus A320neo OperationsThis rewritten version maintains the core information and tone of the original, while using slightly different wording to convey a more collaborative and successful partnership.

Turkish Technic, a leading aircraft maintenance, repair, and overhaul (MRO) provider, and IndiGo, India’s largest airline, have signed an agreement to cover the redelivery checks of IndiGo’s A320neo aircraft fleet. The agreement was signed during MRO Middle East 2025. Turkish Technic will provide redelivery check operations at its facilities in Istanbul, ensuring seamless and timely redelivery operations.

The agreement reinforces the long-standing partnership between the two companies, which has spanned several years. Turkish Technic has been providing maintenance services to IndiGo, and this new agreement is a testament to their trust in each other’s expertise and commitment to providing high-quality services. The agreement also highlights Turkish Technic’s ability to streamline redelivery checks, ensuring the highest standards of service for IndiGo’s A320neo fleet.

The two companies are also in advanced stages of discussing another agreement for the landing gear overhaul of IndiGo’s A320neo fleet. This further solidifies their partnership and demonstrates their commitment to safety, reliability, and operational excellence in aviation. With this agreement, Turkish Technic and IndiGo reaffirm their position as trusted solution partners for carriers worldwide, with a focus on providing exceptional service, technical expertise, and swift response times.

The CEOs of both companies have expressed their satisfaction with the agreement, with Mikail Akbulut, CEO and Board Member of Turkish Technic, stating that they are “delighted to bolster their long-standing partnership with IndiGo”, while Isidre Porqueras, COO of IndiGo, has praised Turkish Technic’s technical expertise, dedicated support, and swift response time. The partnership is expected to elevate Indian aviation to new heights, and this agreement is a significant step towards achieving that goal.

Get ready to soar between Bhopal and Jabalpur in under an hour, as IndiGo commences direct, non-stop flights from March 2025.

IndiGo, a popular Indian low-cost carrier, is launching non-stop flights between Bhopal and Jabalpur, connecting the two cities in just over an hour. Starting from March 2025, the airline will operate daily flights between the two cities, making it more convenient for passengers to travel between the two.

The new route is expected to benefit commuters, business travelers, and tourists alike, providing a efficient and affordable way to travel between the Madhya Pradesh cities. Bhopal is the capital of Madhya Pradesh, and Jabalpur is a major commercial and educational hub in the state. The cities are also known for their rich historical and cultural heritage, making the new flights beneficial for tourists exploring the region.

The introduction of non-stop flights is expected to reduce travel time, making it ideal for frequent travelers, business delegates, and tourists. Additionally, IndiGo’s affordable fares are likely to attract more people to travel between the two cities, promoting regional connectivity and boosting economic growth in the region.

IndiGo has been expanding its route network in recent years, catering to growing demand for air travel in India. The airline has a strong presence in the country with a network of over 1500 daily flights to 60 domestic and 30 international routes. The new flights between Bhopal and Jabalpur is yet another step by the airline to strengthen its presence in the country and cater to the growing demand for air travel.

IndiGo’s False Promise: Paid Extra for a Window Seat, Got a Brick Wall Instead

A recent viral post by a Chennai-based sports commentator, Pradeep Muthu, has brought to light the issue of “missing window seats” on some aircraft, specifically in economy class. Muthu booked a window seat on an IndiGo flight but was surprised to find a solid wall panel instead of a window. He shared a photo of the issue on X, which gained over 6.88 lakh views and hundreds of comments.

Many users shared similar experiences, revealing that several aircraft have window seats without windows due to structural design. Some humorously suggested that IndiGo rename such seats as “wall seats” to avoid misleading passengers. Others criticized the airline for not informing customers beforehand, arguing that transparency is crucial. Aviation experts explained that certain aircraft configurations, such as the placement of structural reinforcements or emergency exits, can result in “missing window seats.”

However, experts also emphasized that airlines should ideally mark such seats on their booking platforms to prevent confusion and dissatisfaction. While IndiGo has not responded to Muthu’s complaint, the incident has sparked discussions on the importance of providing detailed seat maps to passengers. Some travelers even suggested adjusting seat selection fees based on amenities, ensuring that those expecting a window actually get one.

The issue has raised questions about transparency and customer satisfaction in the airline industry. While humor has been a part of the response, it is clear that passengers expect more clarity and honesty when booking their flights.

Chennai Airport grounded by dense fog, dozens of flights redirected to alternative destinations.

Severe foggy conditions at Chennai airport on Tuesday morning led to widespread disruptions in flight operations, resulting in over 40 flight delays and multiple diversions. Poor visibility forced several aircraft to circle above the airport while waiting for landing clearance, while some flights were redirected to alternate airports. Departures were also significantly impacted, with delays of up to five hours.

International and domestic flights were affected, with flights from London, Muscat, Kuala Lumpur, Mumbai, and multiple IndiGo flights from other destinations, including Kuala Lumpur, Singapore, and Coimbatore, being re-routed to Bengaluru. Two IndiGo flights from Hyderabad and Pune were diverted to Thiruvananthapuram, and another flight from Hyderabad and Pune landed in Tirupati. An Air India flight from Bengaluru was unable to land in Chennai and had to return to its origin.

The dense fog also caused delays for departures, with flights to Delhi, Madurai, Coimbatore, Tuticorin, Vijayawada, Port Blair, London, Singapore, and Dubai being affected. Flights were eventually allowed to depart once weather conditions improved, but the delays caused significant inconvenience to passengers.

According to Flightradar24, Chennai airport ranked as the second most disrupted airport in the world between 6 AM and 8 AM IST, with an average departure delay of 92 minutes during this period. Air India and IndiGo issued travel advisories warning passengers about possible delays due to dense fog and advising them to check their flight status before heading to the airport.

Airport officials acknowledged the widespread delays and diversions, citing safety as the top priority. With visibility being a critical factor in flight safety, authorities had no choice but to delay and divert operations. Passengers are advised to stay updated on flight schedules, especially during foggy conditions, to avoid last-minute inconvenience.

IndiGo Airlines grounds AOG numbers, while wet-lease operations remain unaffected.

IndiGo Airlines, a low-cost carrier, plans to continue using wet- and damp-leased aircraft to meet strong demand for air travel and address capacity shortfalls. According to CEO Pieter Elbers, the airline will continue to lease aircraft to cater to underserved markets and deal with supply chain challenges. Elbers stated that the number of grounded aircraft, primarily due to the Pratt & Whitney powder metal issue, has peaked and is now decreasing, with the goal of having around 40 grounded aircraft by April 1, 2025.

IndiGo Airlines currently operates 408 owned and dry-leased aircraft, as well as 16 A320-200s, 10 B737-8s, 2 B737-800s, and 2 B777-300ERs on wet/damp lease. The airline has added eight damp-leased aircraft to its fleet in the last quarter of 2024 and is actively exploring opportunities to add more long-range wet/damp leased jets.

Elbers emphasized that the airline will continue to adjust its lease situation to match market demand and accommodate growth. He believes that wet/damp leases have served IndiGo well in terms of meeting demand, maintaining its market position, building its network, and creating a customer base. The airline will continue to use wet/damp leases to address capacity shortfalls and supply chain challenges, with a focus on seasonal fluctuations and AOG (aircraft on ground) situations.

Overall, IndiGo Airlines plans to continue using wet- and damp-leased aircraft to meet strong demand for air travel and address capacity shortfalls, with a focus on adjusting its lease situation to match market demand and accommodate growth.

In 2024, a staggering 728 fake bomb threats were made to airlines, resulting in the arrest of 13 individuals, according to the Centre.

In 2024, Indian airlines received a significant number of bomb threats, with 728 threats reported to the Union Civil Aviation Ministry. Out of these, 714 were hoax threats received by domestic airlines, while 14 were received by foreign carriers. According to the data, IndiGo received the highest number of bomb threats at 216, followed by Air India (179), Vistara (153), Akasa Air (72), SpiceJet (35), Alliance Air (26), Air India Express (19), and Star Air (14).

The bomb threats were reported to the Bureau of Civil Aviation Security (BCAS), which is responsible for handling such incidents. Interestingly, only 13 people were arrested in connection with these hoax bomb threats, indicating that many individuals were able to get away with making the threats without facing any consequences.

The data also reveals that international carriers such as Emirates, Air Arabia, Aeroflot, Air Canada, Cathay Pacific, Etihad, Nok Air, and Thai Lion Air received a total of 15 bomb threats in 2024. The majority of these were also hoax threats, with only a few being deemed serious.

The Union Minister of State for Civil Aviation, Murlidhar Mohol, stated in a written reply to the Rajya Sabha that the government is taking these threats seriously and is working to ensure the safety and security of passengers and airlines. However, the low number of arrests and convictions suggest that more needs to be done to deter individuals from making such threats and to hold them accountable for their actions.

Doctor Alleges IndiGo Crew Ignored Emergency Light and Denied Pre-Arranged Food, Leaving Me Hypoglycaemic: A Crisis that Could Have Had Deadly Consequences

Dr. Suvrankar Datta, a former radiologist at AIIMS Delhi, blasted Indigo airways on a social media forum, X, for its shambolic handling of his request for a meal on a Bangalore to Delhi flight. Despite booking his meal advance, Dr. Datta claim that the staff ignored his pre-booked meals and failed to serve him timely, putting the lives of all passengers at risk. As someone with pre-booked high sugars levels, eating on time crucial for his physical well-being

The doctor recalls that the inflight meal services began soon after takeoff. A crew member informed him about a problem with his prebooked meal service, which were delayed. Instead of apologising or providing immediate solution, this crew member and another colleague in charge of assisting him ignored dr. Datha’s repeated enquiries about his

The doctor shared his ordeal he had to await for half An hour, 30 minutes that could have cause serious health trouble for him having pre-diabetics. Instead of taking up his concern politely, he shared that he called the emergency exit light to escalate the situation eventually, a stranger passenger noticed doctor’s distress from hypoglyceremia and sharing his sandwich was

The shocking part of their experience was what happened when she finally received after two hours’ wait, because of his precarious health condition caused by hypoglucemia it was an emotional and stressful outcome.

One bag, two scales

A recent incident at Chandigarh Airport has raised concerns about the reliability of airport equipment. A passenger, who goes by the handle thewolfofjobstreet, shared a video on Instagram showing a bag being weighed at two different counters, resulting in two different weights. The bag was weighed at 30.3 kg at one counter and 28 kg at another, a difference of 2.3 kg.

The passenger questioned whether the machines could be easily manipulated and expressed concern that this incident could erode trust in the system. Many users on Instagram agreed with the passenger, sharing their own similar experiences of encountering discrepancies in baggage weights. Some users even pointed out that showing a calibration certificate for these weighing scales is not mandatory, which raises questions about the accuracy of the equipment.

One user shared a personal experience of being harassed by airport staff after a similar incident, where her luggage was weighed at four different airports and showed an increase of 12 kg in total. Another user joked that passengers may need to carry their own scales to ensure accuracy.

The incident has sparked a debate about the reliability of airport equipment and the need for greater transparency and accountability. The airline, Indigo, has not commented on the issue, but it is clear that passengers are demanding more assurance about the accuracy of baggage weighing scales. The incident highlights the importance of ensuring that airport equipment is reliable and trustworthy, and that passengers are not subjected to unnecessary harassment or inconvenience.

IndiGo reports that airfares have steadied and frequencies have been ramped up to Prayagraj.

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The demand for air travel to Prayagraj has been increasing rapidly, leading to concerns about skyrocketing airfares. The government has taken notice of this issue and has instructed airlines to maintain their ticket prices and operate more flights on the route to Prayagraj. This move aims to address the problem of high airfares and provide more travel options to passengers.

The decision to maintain ticket prices and operate more flights is a significant development, as it will help to reduce the pressure on airlines to increase fares in response to growing demand. This, in turn, will make air travel more affordable for passengers and help to promote tourism and economic growth in the region.

The government’s move is seen as a proactive step to address the issue of high airfares, which has been a major concern for passengers and the travel industry alike. The increased demand for air travel to Prayagraj has been attributed to various factors, including the city’s cultural and spiritual significance, its popularity as a tourist destination, and the growth of business and commerce in the region.

The airline industry has been facing challenges in recent times, including rising costs, fuel prices, and operational issues. The government’s decision to maintain ticket prices and operate more flights will help to ease some of these pressures and promote a more competitive and sustainable air travel market.

Overall, the government’s move to maintain ticket prices and operate more flights to Prayagraj is a positive development for passengers and the travel industry. It will help to promote affordable air travel, reduce the pressure on airlines, and support economic growth and tourism in the region.

IndiGo Pilot Takes Flight to New Heights, Live-Converting the Cabin into a Coldplay Concert | WATCH

A heartwarming video is going viral on social media, capturing the moment when a flight captain turned a morning flight into an impromptu Coldplay concert. Captain Pradeep Krishnan of IndiGo Airlines noticed the excitement among passengers on the flight from Pune to Ahmedabad, who were all eager to attend Coldplay’s concert in Ahmedabad. He decided to engage with them by asking how many had extra Coldplay tickets, and the cabin erupted in cheers and laughter. To make the moment even more special, Captain Krishnan announced that they would have their own concert in the skies!

Passengers quickly turned on their phone flashlights, recreating Coldplay’s famous “A Sky Full of Stars” moment, transforming the dimmed cabin into a glowing celebration. The video of this heartwarming moment has gone viral on social media, with many praising Captain Krishnan and IndiGo for their creativity and thoughtfulness. The passengers’ joy and excitement were palpable, making the flight an unforgettable prelude to the much-anticipated Coldplay concert.

Coldplay’s two-night performance at the Narendra Modi Stadium in Ahmedabad was a spectacular success, concluding the India leg of the Music of the Spheres World Tour. The band, led by Chris Martin, delivered an electrifying show that left fans spellbound. Captain Krishnan’s gesture added an extra layer of excitement and joy to the journey, showcasing the power of small acts of kindness and the magic of music in bringing people together. The video has captured the attention of fans worldwide, leaving a lasting impression on all who have seen it.

IndiGo commences direct flights between Indore and Bhubaneswar from February 7.

IndiGo Airlines is set to launch direct flights between Indore and Bhubaneswar starting February 7, enhancing connectivity between central and eastern India. The new route will benefit both business and leisure travelers, particularly those visiting the holy city of Jagannath Puri. The direct flight will be the first of its kind, connecting Indore to Odisha. IndiGo Airlines will operate five new flights from Bhubaneswar Airport in the new year, with the Indore-Bhubaneswar route being one of them.

The flight will run four days a week, with departures from Bhubaneswar at 11:35 am and arrival in Indore at 1:30 pm on Monday, Wednesday, Friday, and Sunday. The return flight will depart Indore at 7:45 pm and arrive in Bhubaneswar at 9:35 pm on Monday, Friday, and Sunday, with a slightly earlier departure on Wednesdays.

Indore sees a significant number of pilgrims traveling to Jagannath Puri, one of the four most important pilgrimage sites for Hindus. Located 60 kilometers from Bhubaneswar, Jagannath Puri is the closest airport to the city. With the new direct flight, pilgrims can now travel from Indore to Bhubaneswar by air and reach Jagannath Puri by road within an hour and a half. This will make travel to the pilgrimage site more convenient and accessible.

Travel agents have welcomed the new development, as it will facilitate travel to not only Bhubaneswar but also to other cities in Odisha. Overall, the new direct flight is expected to significantly benefit travelers, especially those on a pilgrimage, by providing a faster and more convenient mode of transportation between Indore and Bhubaneswar.

I was treated unprofessionally by IndiGo’s staff, said Prakhar Gupta, expressing disappointment over the 15-minute flight delay.

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Popular podcast host Prakhar Gupta faced a frustrating and expensive experience when his IndiGo flight was bumped 2.5 hours early before takeoff. He voiced his anger on X, asking how an airline can advance a flight without alerting passengers well in advance or considering their prior commitments. His issues didn’t end there – he was blocked from checking his luggage due to arriving 5 minutes late compared to the original scheduled time and was forced to buy a whole new flight for a hefty €40,000, while his initial ticket only cost €15,000.

Further aggravating matters, the staff at the departure airport were discourteous towards him and a fellow passenger. The ground team accused them of filming, leading to more harassment. Prakhar was furious, calling his treatment “uncivilized.”

In his plea for justice and sanity in commercial aviation, Gupta lamented India’s lax attention to flight safety and the willingness of airlines like IndiGo to play with time and passengers’ lives without appropriate compensation. Furthermore, he sensed something fishy about being allowed to purchase tickets for an unexpectedly late flight merely minutes after canceling the flight due to congestion at the passenger lounge.

He pointed out various flaws in INDIGO’s claims about his original ticket and even claimed he gave up an extended amount for compensation after initially refused.

As I mentioned in part of the Twitter post, please understand, here we have it.
“An airline has messed up your planned travel. Change your ticket but give me trouble? How unfair and rude,
But this attitude I got more when I arrived, so for that reason….”
— India, @ Twitter) January23, 5:13 PST

IndiGo Business Class: Elevate your travel experience with unparalleled comfort at a price that’s hard to beat.

IndiGo, a leading low-cost carrier in India, has launched its business-class segment, “IndiGo Stretch,” to cater to passengers seeking luxury and comfort. This marks a significant milestone for the airline, which is known for its youthful fleet and budget-friendly services. The new business-class seats will be available on key routes connecting metro cities such as Bengaluru, Chennai, Kolkata, and Hyderabad, covering both domestic and international flights.

The seats are designed to provide enhanced comfort, with features such as a coupe-style arrangement, generous dimensions, and adjustable six-way neck support. Amenities include power supply, device-friendly design, and curated inflight dining. Passengers will also enjoy priority check-in and boarding, advance seat selection at no extra charge, and zero convenience fees.

IndiGo Stretch is competitively priced, with base fares starting at approximately Rs 18,000 for routes like Delhi-Mumbai. The airline aims to cover 12 key routes by the end of the year with its business-class services. The seats are currently available on the airline’s narrow-body Airbus A320 aircraft, featuring a 2-2 seating layout with 12 business-class seats per aircraft. The same features will be integrated into the upcoming Airbus A350 aircraft, set to join the fleet by 2027.

By entering the business-class market, IndiGo is offering travelers more options while delivering luxury at competitive prices. This move strengthens its position against competitors like Air India, offering an elevated experience without compromising affordability. With over 400 routes, including 34 international destinations, IndiGo is poised to expand its premium services further.

For more information, passengers can visit the IndiGo website at http://www.goindigo.in.

Air India Express and IndiGo: The Unstoppable Force in Indian International AviationLet me know if you’d like me to try another version!

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Aviation analyst Ravreet Singh compared the international networks of Air India Express (IX) and IndiGo Airlines (6E). The analysis revealed significant differences between the two carriers. Air India Express operates 471 weekly international flights to 15 destinations, while IndiGo operates 900 weekly international flights to 33 destinations. IndiGo has a larger network capacity, operating 48% more flights and offering 50% more seats than Air India Express.

Air India Express focuses on longer-haul routes, with an average distance of 2,863 kilometers per route, compared to IndiGo’s 2,578 kilometers. The carrier’s longest route, Hyderabad to Jeddah, spans 4,137 kilometers with a 6-hour 30-minute block time. IndiGo’s longest routes include Bangalore to Denpasar and Mumbai to Jakarta.

The analysis also revealed differences in market focus and operational challenges. Air India Express concentrates 67% of its weekly operations in five Middle Eastern destinations, while IndiGo distributes its network more broadly. Air India Express operates 56% of its international flights from southern hubs, while IndiGo focuses 71% of its international operations through metro cities.

Air India Express faces operational challenges due to its fleet modernization with Boeing 737 MAX 8 aircraft, which has a lower capacity than IndiGo’s A320neo. The carrier also faces competitive pressures from IndiGo’s larger scale and network diversity. To achieve profitability, Air India Express needs to innovate its network planning and operational optimization.

The analysis highlights the fundamental differences in business models and market positioning between India’s leading international low-cost carriers. Air India Express’s focus on specific regions and routes reflects a targeted growth strategy, while IndiGo’s broader market approach enables it to maintain a larger scale and network diversity.

Delhi Man Hails IndiGo Crew as ‘Angels in Flight’ for Daring Rescue of Elderly Passenger Mid-air

A heartwarming story has been making the rounds on the internet, highlighting the heroic efforts of a cabin crew member on an IndiGo flight from Pune to Delhi. The incident occurred on January 12, 2025, when a senior passenger, believed to be in his 70s, suddenly lost consciousness mid-flight. With no medical professionals present, the cabin crew sprang into action to manage the critical situation.

A crew member, later identified as Khushbu Singh from Kolkata, emerged as a true hero, taking charge and administering first aid with exceptional focus. She worked tirelessly for nearly 30-40 minutes to stabilize the passenger, ensuring he received oxygen and supported him until he began to recover.

The passenger’s son, Sanchit Mahajan, shared the story on LinkedIn, praising Singh’s calm and determined approach, describing her as a “superwoman.” Mahajan was disappointed that her heroic efforts went largely unacknowledged by fellow passengers, but he made sure to personally commend her and call her a “true hero” as they deboarded.

IndiGo acknowledged Mahajan’s post with gratitude, thanking him for his kind words and promising to recognize the crew’s efforts. The post gained significant attention online, with many social media users flooding the comments to applaud Singh’s unwavering dedication and efforts.

The story serves as a reminder to appreciate and acknowledge the people who go above and beyond to ensure passenger safety under challenging circumstances. Mahajan’s post concluded by urging everyone to show more appreciation for the crew members who work tirelessly to keep us safe in the skies.

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