Dr. Suvrankar Datta, a former radiologist at AIIMS Delhi, blasted Indigo airways on a social media forum, X, for its shambolic handling of his request for a meal on a Bangalore to Delhi flight. Despite booking his meal advance, Dr. Datta claim that the staff ignored his pre-booked meals and failed to serve him timely, putting the lives of all passengers at risk. As someone with pre-booked high sugars levels, eating on time crucial for his physical well-being
The doctor recalls that the inflight meal services began soon after takeoff. A crew member informed him about a problem with his prebooked meal service, which were delayed. Instead of apologising or providing immediate solution, this crew member and another colleague in charge of assisting him ignored dr. Datha’s repeated enquiries about his
The doctor shared his ordeal he had to await for half An hour, 30 minutes that could have cause serious health trouble for him having pre-diabetics. Instead of taking up his concern politely, he shared that he called the emergency exit light to escalate the situation eventually, a stranger passenger noticed doctor’s distress from hypoglyceremia and sharing his sandwich was
The shocking part of their experience was what happened when she finally received after two hours’ wait, because of his precarious health condition caused by hypoglucemia it was an emotional and stressful outcome.