Air India Enhances Customer Experience with Salesforce Partnership and AI-driven Solution

Air India, a long-time Salesforce customer, has expanded its partnership by adopting Salesforce Agentforce, a technology that uses AI to automate customer service processes and improve operational efficiency. The airline is one of the first to implement Agentforce,...

A Hyderabad-based doctor saves a 74-year-old critical patient on an Indigo flight in a remarkable medical rescue.

On a IndiGo flight from Delhi to Hyderabad, a 74-year-old passenger suddenly fell ill and became unconscious at an altitude of 39,000 feet on Sunday. Dr. Preethi Reddy, a general physician and Managing Director of Mallareddy Vishwa Vidhyapeet, was on board the flight...

Ahmedabad-Delhi Spicejet Flight Delayed by Two Hours, Leaving Passengers Sweltering in Non-AC Conditions – Watch the Frustrating Experience

A recent incident involving SpiceJet flights has sparked frustration among passengers. A flight from Ahmedabad to Delhi was delayed by over two hours, with passengers stuck inside the plane without air conditioning (AC). The flight attendants attributed the delay to...

Pieter Elbers, CEO of IndiGo, confirms that the airline’s growth strategy remains unwavering despite turbulence in the tariff landscape.

IndiGo's CEO, Pieter Elbers, remains optimistic about the airline's future growth despite global economic uncertainties. Despite tariff wars and international market fluctuations, IndiGo's expansion plans are expected to continue uninterrupted, with a target to double...

Streamline Your Long-Distance Travel with These 5 Innovative Tech Upgrades

Air India has introduced its new A350-900 aircraft, offering upgraded seat comfort and entertainment systems. The aircraft is equipped with bigger and sharper screens, offering over 3000 hours of entertainment content across formats and genres. Economy class...

Delhi Airport in Disarray: More Than 15 Flights Re ROUTED; IndiGo and Air India Impacted – Check Traffic Updates

Here is a summary of the content in 400 words: A sudden dust storm hit the national capital of India, Delhi, on Friday evening, reducing visibility and prompting the diversion of over 15 flights at the Indira Gandhi International Airport (IGIA). The gusty winds caused...

IndiGo, Air India, SpiceJet, GoFirst, Vistara, Akasa Air, Alliance Air, and AirAsia India, along with Star Air, are struggling to operate more than 133 grounded aircraft as they face a massive surge in orders for over 1,300 new flights, amidst the aviation industry’s resurgence.

Here is a 400-word summary of the article: India's aviation sector is facing challenges as 133 aircraft remain grounded, out of a total of 813 registered aircraft, according to the Ministry of Civil Aviation's response to the Rajya Sabha. Despite this, Indian carriers...

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Bengaluru is experiencing severe rainfall, causing widespread waterlogging that has disrupted road access to the airport, resulting in the diversion of 10 flights, with IndiGo and Air India issuing advisories to their passengers.

Heavy rains lashed Bengaluru, India, on Saturday evening, causing traffic congestion and water-logging in several areas. The city's airport road was severely affected, with at least 10 flights diverted to Chennai. Air India and IndiGo airlines issued advisories,...

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Southwest is the latest airline to adopt new baggage policies, joining a growing list of carriers, including American, Delta, United, JetBlue, Alaska, Spirit, Emirates, Qatar, Saudia, Air India, and IndiGo, in simplifying the travel process for passengers.

Here is a summary of the content in 400 words: Many major airlines, including Southwest, American, Delta, United, JetBlue, Alaska, Spirit, Emirates, Qatar, Saudia, Air India, and IndiGo, are adopting new baggage policies. These changes aim to simplify and standardize...

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