India’s Niva Bupa Health Insurance Company has announced that it is investigating a possible data leak after an anonymous individual claimed to have accessed customer data. The company is taking immediate action to conduct an investigation and implement measures to mitigate the risk. This comes amidst a series of data leaks in the insurance sector in recent months.
In November, HDFC Life Insurance reported that an unknown source shared customer data with “mala fide intent.” In August, Star Health faced a data theft incident where stolen customer data, including medical reports, were publicly accessible on messaging app Telegram and websites. India’s insurance regulator had directed insurers to audit their IT systems in October following concerns over such leaks.
The surge in data leaks has raised concerns over the security of customer information and the need for insurers to strengthen their IT systems. Niva Bupa’s investigation is ongoing, but the company has not provided further details. The incident highlights the importance of data security and the need for insurers to prioritize the protection of customer data. With the increasing reliance on digital technology, insurance companies must ensure that their systems are robust and secure to prevent such incidents.