Star Health Insurance, India’s largest retail health insurance company, has expanded its Home Health Care (HHC) initiative to 100 locations across India, making it the country’s largest HHC provider. The program, launched in July 2023, aims to improve accessibility, availability, and affordability of healthcare by providing cashless doorstep medical care within 3 hours with no out-of-pocket expenses. The HHC program has seen high adoption rates in cities like Mumbai, Delhi, and Pune, with over 15,000 patients benefiting from the service.
The program sends a partner doctor to the patient’s home to assess their condition, conduct a diagnosis, and provide necessary treatment, including regular in-person follow-ups. If hospitalization is deemed necessary, the doctor can recommend it, although less than 1% of patients have required this escalation. Anand Roy, MD & CEO, Star Health Insurance, believes that health insurance should go beyond providing financial coverage to ensure accessible and affordable healthcare for all.
The expansion is facilitated through partnerships with leading healthcare providers, including Care24, Portea, Argala, Athulya, and Apollo. Star Health Insurance, which operates since 2006, offers a range of health, personal accident, and travel insurance products, with specialized products for various specific needs. With a strong distribution network and robust bancassurance partnerships, the company has settled over 1.2 crore claims, amounting to INR 54,000 crores, and reported a gross written premium of Rs 15,254 Cr and net worth of Rs 6,339 Cr in FY24.