Punjab National Bank (PNB) is urging its customers to update their Know Your Customer (KYC) details by March 26, 2025, as per Reserve Bank of India (RBI) guidelines. This applies to accounts that were due for KYC updation as of December 31, 2024. Customers can update their KYC details by providing identity proof, address proof, a recent photo, PAN/Form 60, income proof, and mobile number (if not available) at a PNB branch, through PNB ONE, Internet Banking Services (IBS), or via registered email/post to their base branch.
If customers fail to update their KYC, they may face restrictions on their account operations. PNB has warned customers not to click on links or download files from unverified sources for KYC updates. To check their KYC status, customers can log in to PNB Online and under personal settings, they can check their KYC status. The screen will display if they need to update their KYC or not.
To complete eKYC through the PNB ONE app, customers can log in to the app, check their KYC status, and follow the prompts to complete the process. KYC is a process used by banks and financial institutions to verify the identity of their customers and prevent fraudulent activity, money laundering, or financial crimes. By updating their KYC, customers can ensure that their accounts remain operational smoothly. PNB has provided various channels for customers to complete their KYC, including PNB ONE, IBS, and regular mail, making it convenient for customers to comply with the deadline.