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Karnataka Bank has launched its first Retail Assets Centre (RAC) in J P Nagara, Bengaluru, aimed at enhancing its Retail Banking Services and providing a more streamlined, customer-focused approach to loan and financial products. The RAC will provide a one-stop solution for customers to avail various Retail Loan products, with a focus on quick processing, speedy turnaround times, competitive pricing, and personalized services. The centre will also cater to channel partners, offering easier access, faster processing, and a service touchpoint for queries. The bank plans to expand the RAC to more locations, aiming to improve operational efficiency and grow its Retail Loan book multifold. The RAC will leverage advanced technology platforms for smooth transactions and provide customers and channel partners with physical and digital touchpoints for a comprehensive service experience. The initiative reflects Karnataka Bank’s commitment to customer-centricity and its efforts to expand its Retail Banking footprint, prioritizing customer satisfaction and delivering enhanced value.