The District Consumer Disputes Redressal Commission, Jalna (Maharashtra) bench of Smt. Aparna Hemant Kate (President), Shri Uday Dattu Dalvi (Member) and Shri Santosh Changdeo Nikule (Member) held the Bank of Maharashtra liable for failure to adhere to guidelines issued by the RBI and the NPCI regarding reversal of money wrongfully deducted in failed transactions and failure to adequately investigate the discrepancy. Brief Facts: The Complainant held an individual savings account with the Bank of Maharashtra (“Bank”). For conducting transactions, the Bank issued an ATM card to the Complainant. On April 29, 2022, the Complainant visited the ATM located at Shani Mandir Chowk …
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