Actress Malavika Mohanan recently took to social media to express her frustration with IndiGo airlines after experiencing frequent flight delays and poor communication with passengers. On October 5, 2025, Mohanan posted on X, questioning the airline’s practice of having passengers board flights only to sit for extended periods before departure. She asked why 9 out of 10 IndiGo flights are always delayed and why passengers are made to board early only to wait for an hour or more.
Mohanan’s post quickly went viral, with many users sharing similar experiences with the airline. Some commenters criticized the airline, stating that IndiGo is “famous” for delays and that the Directorate General of Civil Aviation (DGCA) is not doing enough to address the issue. Others echoed Mohanan’s sentiment, asking why the airline doesn’t simply start boarding later if a flight is delayed.
In response to Mohanan’s post, IndiGo thanked her for speaking with their airport team and explained that the delay was due to ground infrastructure congestion, which was beyond their control. The airline stated that all necessary procedures were completed as per the scheduled departure time, but a brief delay occurred while awaiting clearance.
This is not the first time IndiGo has faced scrutiny. The airline has previously made headlines over issues such as hygiene problems, engine fire incidents, and a tail strike. Mohanan’s post has sparked a viral discussion on social media, with many passengers sharing their own experiences with the airline. The incident has raised questions about the airline’s communication with passengers and its handling of flight delays. Despite IndiGo’s response, the incident has damaged the airline’s reputation, with many passengers expressing frustration and disappointment with their experiences.