Air India was once so renowned for its service that Singapore’s founding statesman Lee Kuan Yew used the airline as a blueprint for launching the city-state’s own flag carrier in the early 1970s.
In recent decades, India’s national airline came to be seen as a cautionary tale of decline as it racked up billions of dollars in losses and battled a reputation for tardiness and poor service.
When the Tata Group bought the company in October 2021, returning control to the wealthy Tata…
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