Mumbai Suburban District Commission Holds Indian Airlines Liable For Failure To Conduct Mandatory Pre-Flight Checks Resulting In Delay Of 24 Hrs

The District Consumer Disputes Redressal Commission, Mumbai Suburban (Maharashtra) bench comprising Smt. Samindara R. Surve (President), Shri. Sanjay S. Jagdale (Member) and Shri. Sameer Kamble (Member) held Indian Airlines, a division of Air India, liable for negligence and deficiency in service for failure to conduct mandatory pre-flight checks which led to a delay of 24 hours. Brief Facts: The Complainant booked a return ticket with Indian Airlines (Division of Air India) from…
Read More…

Source: https://www.livelaw.in/amp/consumer-cases/mumbai-suburban-district-commission-indian-airlines-negligence-deficiency-service-pre-flight-checks-delay-256005