The District Consumer Disputes Redressal Commission, Mumbai Suburban (Maharashtra) bench comprising Smt. Samindara R. Surve (President), Shri. Sanjay S. Jagdale (Member) and Shri. Sameer Kamble (Member) held Indian Airlines, a division of Air India, liable for negligence and deficiency in service for failure to conduct mandatory pre-flight checks which led to a delay of 24 hours. Brief Facts: The Complainant booked a return ticket with Indian Airlines (Division of Air India) from…
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