Emami Limited has received an order from the District Consumer Disputes Redressal Commission, Delhi, in favor of the company. The order is related to a complaint filed by a consumer against Emami’s flagship brand, Zatak, alleging that the product did not live up to its claims. The commission has dismissed the complaint and directed the complainant to pay a sum of Rs. 50,000 to Emami as compensation for the loss of reputation and goodwill. The commission also imposed a fine of Rs. 20,000 on the complainant for filing a frivolous complaint. Emami has welcomed the order and stated that it reiterates the company’s commitment to quality and consumer satisfaction. The company has also stated that it will continue to strive to maintain the highest standards of quality and integrity in its products and services.
