When it comes to health and general insurance policies, policyholders expect prompt claim settlements from insurers in times of emergency. The real test of any insurance policy lies in how fairly and quickly claims are settled. To gauge an insurer’s efficiency, checking the claim settlement ratio is a reliable way. The Insurance Regulatory and Development Authority of India (IRDAI) releases a list of claim settlements by all health and general insurance companies every year.<\/p>\n
According to the latest figures for FY 2024-25, the claim settlement ratio of various insurers has been revealed. Among private general insurers, Acko General Insurance took the lead with 99.98% of claims paid within 3 months, followed by Reliance General Insurance Co. Ltd. with a ratio of 99.32%. On the other hand, Kshema General Insurance Co. Ltd. had the lowest claim settlement ratio of 26.88% among private sector insurers.<\/p>\n
Among public insurers, The Oriental Insurance Co. Ltd. settled 90.17% of its claims within 3 months. The New India Assurance Co. Ltd. and National Insurance Co. Ltd. had a claim settlement ratio of 91.75% and 91.79%, respectively.<\/p>\n
In the standalone health insurance sector, Aditya Birla Health Insurance Co. Ltd., Galaxy Health Insurance Co. Ltd., Narayana Health Insurance Co. Ltd., and Niva Bupa Health Insurance Co. Ltd. each reported a 100% claim settlement ratio, with all claims settled within three months.<\/p>\n
The claim settlement ratio refers to the percentage of claims that an insurer pays or settles out of the total number of claims it receives during a certain period. For instance, a health insurance company with a claim settlement ratio of 95% typically pays around 95 of every 100 claims it receives.<\/p>\n
It’s essential for policyholders to check the claim settlement ratio of their insurer to ensure they are getting fair and prompt claim settlements. The IRDAI’s annual list of claim settlements provides a reliable source of information for policyholders to make informed decisions. By checking the claim settlement ratio, policyholders can gauge their insurer’s efficiency and make informed decisions about their insurance policies.<\/p>\n
In conclusion, the claim settlement ratio is a crucial factor to consider when choosing a health or general insurance policy. Policyholders should check the claim settlement ratio of their insurer to ensure they are getting fair and prompt claim settlements. The IRDAI’s annual list of claim settlements provides a reliable source of information for policyholders to make informed decisions about their insurance policies.<\/p>\n","protected":false},"excerpt":{"rendered":"
When it comes to health and general insurance policies, policyholders expect prompt claim settlements from insurers in times of emergency. The real test of any insurance policy lies in how fairly and quickly claims are settled. To gauge an insurer’s efficiency, checking the claim settlement ratio is a reliable way. The Insurance Regulatory and Development […]<\/p>\n","protected":false},"author":1,"featured_media":221237,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"fifu_image_url":"","fifu_image_alt":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[41,20,22,27,53],"tags":[],"class_list":["post-222771","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aditya-birla","category-iffco-tokio","category-insurance","category-new-india-assurance","category-niva-bupa"],"jetpack_featured_media_url":"https:\/\/smallnews.in\/insurance\/wp-content\/uploads\/sites\/5\/2025\/04\/idgbAPyeiA_1745728715242.jpeg","jetpack_shortlink":"https:\/\/wp.me\/p9ibIB-VX5","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":222678,"url":"https:\/\/smallnews.in\/insurance\/2026\/01\/15\/iffco-tokio-insurance-claim-decision-explained-hyderabad-mail\/","url_meta":{"origin":222771,"position":0},"title":"IFFCO Tokio Insurance Claim Decision Explained – Hyderabad Mail","author":"Team Small News","date":"January 15, 2026","format":false,"excerpt":"The District Consumer Disputes Redressal Commission, Medak, has ruled in favor of a policyholder, Patlolla Madhusudhan Reddy, whose health insurance claim was rejected by IFFCO Tokio General Insurance Company Ltd. Reddy, a 61-year-old businessman, had purchased a family health protector policy for himself and his wife, paying a premium of\u2026","rel":"","context":"In "IFFCO Tokio"","block_context":{"text":"IFFCO Tokio","link":"https:\/\/smallnews.in\/insurance\/category\/iffco-tokio\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":222643,"url":"https:\/\/smallnews.in\/insurance\/2026\/01\/11\/odisha-government-to-release-standard-operating-procedure-for-expediting-accident-insurance-claims-settlement\/","url_meta":{"origin":222771,"position":1},"title":"Odisha government to release standard operating procedure for expediting accident insurance claims settlement","author":"Team Small News","date":"January 11, 2026","format":false,"excerpt":"The Odisha State Road Transport Corporation (OSRTC) has empanelled five leading insurance companies to provide coverage for road accidents. These companies include New India Assurance Co Ltd, Iffco-Tokio General Insurance, Oriental Insurance Co Ltd, United India Insurance Co Ltd, and Go Digit General Insurance. Initially, Go Digit General Insurance was\u2026","rel":"","context":"In "IFFCO Tokio"","block_context":{"text":"IFFCO Tokio","link":"https:\/\/smallnews.in\/insurance\/category\/iffco-tokio\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":222745,"url":"https:\/\/smallnews.in\/insurance\/2026\/01\/27\/top-insurers-with-maximum-grievances-revealed-by-insurance-ombudsman-all-you-need-to-know\/","url_meta":{"origin":222771,"position":2},"title":"Top Insurers With Maximum Grievances Revealed By Insurance Ombudsman: All You Need To Know","author":"Team Small News","date":"January 27, 2026","format":false,"excerpt":"The Council of Insurance Ombudsman Annual Report 2023-24 has revealed a significant rise in complaints against health insurance companies in India. 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Insurers are now imposing an 18% GST on commissions paid to agents and distributors to offset losses from the withdrawal of\u2026","rel":"","context":"In "Aditya Birla"","block_context":{"text":"Aditya Birla","link":"https:\/\/smallnews.in\/insurance\/category\/aditya-birla\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/smallnews.in\/insurance\/wp-content\/uploads\/sites\/5\/2025\/04\/Star-Health-Insurance-logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/smallnews.in\/insurance\/wp-content\/uploads\/sites\/5\/2025\/04\/Star-Health-Insurance-logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/smallnews.in\/insurance\/wp-content\/uploads\/sites\/5\/2025\/04\/Star-Health-Insurance-logo.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":222577,"url":"https:\/\/smallnews.in\/insurance\/2026\/01\/02\/iffco-tokio-general-insurance-company-gic-has-partnered-with-various-cooperatives-to-expand-its-micro-insurance-offerings-including-package-health-and-motor-policies\/","url_meta":{"origin":222771,"position":4},"title":"IFFCO-TOKIO General Insurance Company (GIC) has partnered with various cooperatives to expand its micro insurance offerings, including package, health, and motor policies.","author":"Team Small News","date":"January 2, 2026","format":false,"excerpt":"IFFCO-TOKIO General Insurance Company (GIC) is celebrating its 25th anniversary, having been established in 2000 as a joint venture between Indian Farmers Fertilizer Co-operative (IFFCO) and Japan-based Tokio Marine Group. 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