ICICI Lombard, in partnership with Amazon Web Services (AWS), has successfully completed a cross-region disaster recovery (DR) upgrade. The upgrade involved relocating the company’s secondary setup from Mumbai to Hyderabad, enabling continued access to critical applications during disruptions. The new system features automated failover and real-time validation, minimizing downtime and ensuring business continuity.
The upgraded DR solution is fully cloud-native and automated, leveraging AWS services such as Elastic Disaster Recovery and Step Functions. The infrastructure-as-code approach allows for continuous data replication and automatic switchover via domain-based routing, reducing the need for manual intervention. This means that in the event of a disaster or disruption, ICICI Lombard’s systems can quickly and automatically switch to the secondary region, ensuring minimal disruption to business operations.
The successful transition of all business applications to the secondary cloud region demonstrates ICICI Lombard’s readiness to operate without disruption during unforeseen events. According to Girish Nayak, Chief of Technology and Health at ICICI Lombard, the upgrade was not only a test of technology but also a validation of the company’s vision. The collaboration with AWS has enabled ICICI Lombard to secure its mission-critical workloads, ensuring faster application recovery, greater reliability, and data protection through a fully automated data recovery process.
Kiran Jagannath, Head of Financial Services and Conglomerates at AWS India and South Asia, expressed pleasure in collaborating with ICICI Lombard to achieve this milestone. The partnership has resulted in a robust and reliable DR solution that meets the insurer’s business continuity requirements. With this upgrade, ICICI Lombard has reinforced its commitment to providing uninterrupted services to its customers, even in the face of unexpected disruptions. The company’s investment in a cloud-native DR solution is expected to pay dividends in the long run, ensuring business resilience and continuity in an increasingly uncertain world.