Wipro Ltd, India’s fourth-largest information technology (IT) services company, has reorganized its global business lines to better align with client needs, as part of a efforts to turn around declining revenues and navigate macroeconomic challenges. The company has announced the departure of Jo Debecker, who headed Wipro’s FullStride cloud services business, and has introduced a new organizational structure with four business arms: Technology Services, Business Process Services, Consulting Services, and Engineering.
The new business lines will be effective from April 1, and each arm will have its own leader, all of whom are internal candidates. The Technology Services business will focus on cloud-enabled and industry-specific technology solutions, while Business Process Services will focus on digital operations and customer support. Consulting Services will provide advisory and transformation services, and Engineering will focus on engineering, research, and development services.
This is the second time in three years that Wipro has reorganized its business structure, with the last change taking place in 2023 under the leadership of former CEO Thierry Delaporte. The company is expected to post a second consecutive year of full-year revenue decline, with many predicting slower growth for India’s IT industry due to high lending rates, geopolitical uncertainty, and tariffs imposed by the US.
Despite these challenges, Wipro’s CEO Srini Pallia remains optimistic, saying that the new organization will enable the company to better serve clients with consulting-led and AI-powered solutions. Wipro is also focused on ensuring that its deals and renewals meet its operating margin target of 16%. As the company navigates these uncertain times, many analysts believe that the changes are a step in the right direction, particularly in merging cloud and AI services, which are increasingly intertwined.