Updating your mobile number in FASTag is a crucial process to ensure uninterrupted toll payment services and account management. Your mobile number plays a vital role in receiving transaction alerts, enhancing account security, and maintaining seamless communication with your FASTag issuer. In this guide, we will walk you through the various methods to update your FASTag-linked mobile number, both online and offline.
To update your mobile number online, you can follow these steps:
1. Log in to your FASTag issuer’s website or mobile app
2. Navigate to the profile settings section
3. Enter your new mobile number and upload an ID proof for verification
4. Complete the verification process by entering the OTP sent to your new mobile number
5. Submit the updated information and await confirmation
Alternatively, you can update your mobile number offline by visiting your FASTag issuing bank’s branch and following these steps:
1. Request a mobile number update form from the customer service desk
2. Fill out the form with your new mobile number and attach a copy of your government-issued ID proof
3. Submit the form and ID proof to the bank representative for processing
4. Await confirmation via SMS on your new mobile number
Different banks may have slightly varying procedures for updating mobile numbers in FASTag. Some of the major FASTag issuers, such as HDFC Bank, Axis Bank, and ICICI Bank, have similar online and offline update processes. It’s essential to check with your issuing bank for specific instructions.
Keeping your mobile number up-to-date is crucial for a smooth FASTag experience. By following these step-by-step methods, you can easily change your mobile number and ensure uninterrupted FASTag service. If you encounter any issues during the process, refer to the FAQs or contact your issuing bank’s customer support for assistance. Additionally, you can also use the Airtel Thanks app to simplify your digital life, including effortless recharges, bill payments, and secure transactions.
In conclusion, updating your FASTag mobile number is a simple and essential process that ensures seamless toll payments and efficient account management. By following the online or offline methods outlined in this guide, you can easily change your mobile number and enjoy hassle-free highway journeys and stay connected with important account updates.